Brazil

intelligent agent

hospital bed allocation

chatbot

**BRACIS** originated from the combination of the two most important scientific events in Brazil in Artificial Intelligence (AI) and Computational Intelligence (CI): the Brazilian Symposium on Artificial Intelligence – **SBIA** (22 editions), and the Brazilian Symposium on Neural Networks – **SBRN** (13 editions). **ENIAC** is a national forum for researchers, practitioners, educators and students to present and discuss innovations, trends, experiences, developments and work in progress in the fields of Artificial and Computational Intelligence. **STIL** is the bi-annual Language Technology event.
All events are supported by the Brazilian Computer Society – Special Interest Groups: **CE-IA**, **CE-IC** and **CE-PLN**.

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BRACIS 2021

Organized by C4AI, the 10th Brazilian Conference on Intelligent Systems (BRACIS) will take place from November 29th to December 3rd, 2021.

Bed allocation in hospitals is a critical and important problem, and it has become even more important since last year because of the COVID-19 pandemic. In this paper, we present an approach based on intelligent-agent technologies to assist hospital staff in charge of bed allocation. As part of this work, we developed a web-based simulation of a hospital bed allocation system integrated with a chatbot for interaction with the user. As a core component in our approach, an intelligent agent uses the feedback of a plan validator to check if there are any flaws in a user-made allocation, communicating any detected problems to the user using natural language through the chatbot. Thus, our resulting application not only validates bed allocation plans but also interacts with hospital professionals using natural language communication, including giving explainable suggestions of better alternative allocations. We evaluated our approach with professionals responsible for bed allocation in two local hospitals and a doctor who provides consultancy to another local hospital. The version of the system reported in this paper addresses all the suggestions made by the specialists who evaluated its previous version.

A Conversational Agent to Support Hospital Bed Allocation

technical paper

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Industry Panel

Nvidia Presentation

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keynote

panel

https://d3smihljt9218e.cloudfront.net/transcript/26945/subtitle/48157a15cd3f6dab643a08ee24faf039.vtt

English (automatic)

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A Conversational Agent to Support Hospital Bed Allocation

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