Thailand

Modeling empathy is a complex endeavor that is rooted in interpersonal and experiential dimensions of human interaction, and remains an open problem within AI. Existing empathy datasets fall short in capturing the richness of empathy responses, often being confined to in-lab or acted scenarios, lacking longitudinal data, and missing self-reported labels. We introduce a new multimodal dataset for empathy during personal experience sharing: the EmpathicStories++ dataset containing 53 hours of video, audio, and text data of 41 participants sharing vulnerable experiences and reading empathically resonant stories with an AI agent. EmpathicStories++ is the first longitudinal dataset on empathy, collected over a month-long deployment of social robots in participants&#39; homes, as participants engage in natural, empathic storytelling interactions with AI agents. We then introduce a novel task of predicting individuals&#39; empathy toward others&#39; stories based on their personal experiences, evaluated in two contexts: participants&#39; own personal shared story context and their reflections on stories they read. We benchmark this task using state-of-the-art models to pave the way for future improvements in contextualized and longitudinal empathy modeling. Our work provides a valuable resource for further research in developing empathetic AI systems and understanding the intricacies of human empathy within genuine, real-world settings.

ACL 2024

EmpathicStories++: A Multimodal Dataset for Empathy Towards Personal Experiences

personal narratives

empathy

multimodal dataset

social psychology

Modeling empathy is a complex endeavor that is rooted in interpersonal and experiential dimensions of human interaction, and remains an open problem within AI. Existing empathy datasets fall short in capturing the richness of empathy responses, often being confined to in-lab or acted scenarios, lacking longitudinal data, and missing self-reported labels. We introduce a new multimodal dataset for empathy during personal experience sharing: the EmpathicStories++ dataset containing 53 hours of video, audio, and text data of 41 participants sharing vulnerable experiences and reading empathically resonant stories with an AI agent. EmpathicStories++ is the first longitudinal dataset on empathy, collected over a month-long deployment of social robots in participants' homes, as participants engage in natural, empathic storytelling interactions with AI agents. We then introduce a novel task of predicting individuals' empathy toward others' stories based on their personal experiences, evaluated in two contexts: participants' own personal shared story context and their reflections on stories they read. We benchmark this task using state-of-the-art models to pave the way for future improvements in contextualized and longitudinal empathy modeling. Our work provides a valuable resource for further research in developing empathetic AI systems and understanding the intricacies of human empathy within genuine, real-world settings.

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The 62nd Annual Meeting of the Association for Computational Linguistics (ACL 2024) will take place in Bangkok, Thailand from August 11th to 16th, 2024. More information will be announced soon.

Among the many tasks that Large Language Models (LLMs) have revolutionized is text classification. Current text classification paradigms, however, rely solely on the output of the final layer in the LLM, with the rich information contained in internal neurons largely untapped. In this study, we present SPIN: a model-agnostic framework that sparsifies and integrates internal neurons of intermediate layers of LLMs for text classification. Specifically, SPIN sparsifies internal neurons by linear probing-based salient neuron selection layer by layer, avoiding noise from unrelated neurons and ensuring efficiency. The cross-layer salient neurons are then integrated to serve as multi-layered features for the classification head. Extensive experimental results show our proposed SPIN significantly improves text classification accuracy, efficiency, and interpretability.

SPIN: Sparsifying and Integrating Internal Neurons in Large Language Models for Text Classification

Reinforcement Learning from Human Feedback (RLHF) has been a crucial component in the recent success of Large Language Models. However, RLHF is know to exploit biases in human preferences, such as verbosity. A well-formatted and eloquent answer is often more highly rated by users, even when it is less helpful and objective. A number of approaches have been developed to control those biases in the classical RLHF literature, but the problem remains relatively under-explored for Direct Alignment Algorithms such as Direct Preference Optimization (DPO). Unlike classical RLHF, DPO does not train a separate reward model or use reinforcement learning directly, so previous approaches developed to control verbosity cannot be directly applied to this setting. Our work makes several contributions. For the first time, we study the length problem in the DPO setting, showing significant exploitation in DPO and linking it to out-of-distribution bootstrapping. We then develop a principled but simple regularization strategy that prevents length exploitation, while still maintaining improvements in model quality. We demonstrate these affects across datasets on summarization and dialogue, where we achieve up to 20\% improvement in win rates when controlling for length, despite the GPT4 judge's well-known verbosity bias.

Disentangling Length from Quality in Direct Preference Optimization

Transformer based Large Language Models (LLMs) often impose limitations on the length of the text input to ensure the generation of fluent and relevant responses due to the quadratic complexity. These constraints restrict their applicability in long text scenarios. 
In this paper, we propose a novel semantic compression method that enables generalization to texts that are 6-8 times longer without incurring significant computational costs or requiring fine-tuning. Our proposed framework draws inspiration from source coding in information theory and employs a pre-trained model to reduce the semantic redundancy of long inputs before passing them to the LLMs for downstream tasks. Experimental results demonstrate that our method effectively extends the context window of LLMs across a range of tasks including question answering, summarization, few-shot learning, and information retrieval. Furthermore, the proposed semantic compression method exhibits consistent fluency in text generation while reducing the associated computational overhead.

Extending Context Window of Large Language Models via Semantic Compression

Ordinal Classification (OC) is a widely encountered challenge in Natural Language Processing (NLP), with applications in various domains such as sentiment analysis, rating prediction, and more. Previous approaches to tackle OC have primarily focused on modifying existing or creating novel loss functions that explicitly account for the ordinal nature of labels. However, with the advent of Pre-trained Language Models (PLMs), it became possible to tackle ordinality through the implicit semantics of the labels as well. This paper provides a comprehensive theoretical and empirical examination of both these approaches. Furthermore, we also offer strategic recommendations regarding the most effective approach to adopt based on specific settings.

Exploring Ordinality in Text Classification: A Comparative Study of Explicit and Implicit Techniques

Educational materials such as survey articles in specialized fields like computer science traditionally require tremendous expert inputs and are therefore expensive to create and update. Recently, Large Language Models (LLMs) have achieved significant success across various general tasks. However, their effectiveness and limitations in the education domain are yet to be fully explored. In this work, we examine the proficiency of LLMs in generating succinct survey articles specific to the niche field of NLP in computer science, focusing on a curated list of 99 topics. Automated benchmarks reveal that GPT-4 surpasses its predecessors, inluding GPT-3.5, PaLM2, and LLaMa2 by margins ranging from 2% to 20% in comparison to the established ground truth. We compare both human and GPT-based evaluation scores and provide in-depth analysis. While our findings suggest that GPT-created surveys are more contemporary and accessible than human-authored ones, certain limitations were observed. Notably, GPT-4, despite often delivering outstanding content, occasionally exhibited lapses like missing details or factual errors. At last, we compared the rating behavior between humans and GPT-4 and found systematic bias in using GPT evaluation.

Evaluating Large Language Models on Wikipedia-Style Survey Generation

The potential for improvements brought by Large Language Models (LLMs) in Text-to-SQL systems is mostly assessed on monolingual English datasets. However, LLMs' performance for other languages remains vastly unexplored. In this work, we release the StatBot.Swiss dataset, the first bilingual benchmark for evaluating Text-to-SQL systems based on real-world applications. The StatBot.Swiss dataset contains 455 natural language/SQL-pairs over 35 big databases with varying level of complexity for both English and German.

We evaluate the performance of state-of-the-art LLMs such as GPT-3.5-Turbo and mixtral-8x7b-instruct for the Text-to-SQL translation task using an in-context learning approach. Our experimental analysis illustrates that current LLMs struggle to generalize well in generating SQL queries on our novel bilingual dataset.

StatBot.Swiss: Bilingual Open Data Exploration in Natural Language

Recent advances in measuring hardness-wise properties of data guide language models in sample selection within low-resource scenarios. However, class-specific properties are overlooked for task setup and learning. How will these properties influence model learning and is it generalizable across datasets? To answer this question, this work formally initiates the concept of $\textit{class-wise hardness}$. Experiments across eight natural language understanding (NLU) datasets demonstrate a consistent hardness distribution across learning paradigms, models, and human judgment. Subsequent experiments unveil a notable challenge in measuring such class-wise hardness with instance-level metrics in previous works. To address this, we propose $\textit{GeoHard}$ for class-wise hardness measurement by modeling class geometry in the semantic embedding space. $\textit{GeoHard}$ surpasses instance-level metrics by over 59 percent on $\textit{Pearson}$'s correlation on measuring class-wise hardness. Our analysis theoretically and empirically underscores the generality of $\textit{GeoHard}$ as a fresh perspective on data diagnosis. Additionally, we showcase how understanding class-wise hardness can practically aid in improving task learning.

$\textit{GeoHard}$: Towards Measuring Class-wise Hardness through Modelling Class Semantics

The focus of language model evaluation has transitioned towards reasoning and knowledge-intensive tasks, driven by advancements in pretraining large models. While state-of-the-art models are partially trained on large Arabic texts, evaluating their performance in Arabic remains challenging due to the limited availability of relevant datasets. To bridge this gap, we present ArabicMMLU, the first multi-task language understanding benchmark for the Arabic language, sourced from school exams across diverse educational levels in different countries spanning North Africa, the Levant, and the Gulf regions. Our data comprises 40 tasks and 14,575 multiple-choice questions in Modern Standard Arabic (MSA) and is carefully constructed by collaborating with native speakers in the region. Our comprehensive evaluations of 35 models reveal substantial room for improvement, particularly among the best open-source models. Notably, BLOOMZ, mT0, LLama2, and Falcon struggle to achieve a score of 50%, while even the top-performing Arabic-centric model only achieves a score of 62.3%.

ArabicMMLU: Assessing Massive Multitask Language Understanding in Arabic

In light of recent breakthroughs in large language models (LLMs) that have revolutionized natural language processing (NLP), there is an urgent need for new benchmarks to keep pace with the fast development of LLMs. In this paper, we propose CFLUE, the Chinese Financial Language Understanding Evaluation benchmark, designed to assess the capability of LLMs across various dimensions. Specifically, CFLUE provides datasets tailored for both knowledge assessment and application assessment. In knowledge assessment, it consists of 38K+ multiple-choice questions with associated solution explanations. These questions serve dual purposes: answer prediction and question reasoning. In application assessment, CFLUE features 16K+ test instances across distinct groups of NLP tasks such as text classification, machine translation, relation extraction, reading comprehension, and text generation. Upon CFLUE, we conduct a thorough evaluation of representative LLMs. The results reveal that only Qwen-72B, GPT-4, and GPT-4-turbo achieve an accuracy exceeding 60\% in answer prediction for knowledge assessment, suggesting that there is still substantial room for improvement in current LLMs. In application assessment, while GPT-4 and GPT-4-turbo rank as the top two performers on average, their significant advantage over open-source LLMs is noticeably diminished, given that Qwen-72B achieves the best performance in 2 out of 5 tasks. The datasets and scripts associated with CFLUE are openly accessible at \url{https://github.com/aliyun/cflue}.

Benchmarking Large Language Models on CFLUE - A Chinese Financial Language Understanding Evaluation Dataset

Legal Judgment Prediction (LJP) refers to the task of automatically predicting judgment results (e.g., charges, law articles and term of penalty) given the fact description of cases. While SOTA models have achieved high accuracy and F1 scores on public datasets, existing datasets fail to evaluate specific aspects of these models (e.g., legal fairness, which significantly impact their applications in real scenarios). Inspired by functional testing in software engineering, we introduce LJPCHECK, a suite of functional tests for LJP models, to comprehend LJP models' behaviors and offer diagnostic insights. We illustrate the utility of LJPCHECK on five SOTA LJP models. Extensive experiments reveal vulnerabilities in these models, prompting an in-depth discussion into the underlying reasons of their shortcomings.

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EmpathicStories++: A Multimodal Dataset for Empathy Towards Personal Experiences

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