Conversational moderation of online communities is crucial to maintaining civility for a constructive environment, but it is challenging to scale and harmful to moderators. The inclusion of sophisticated natural language generation modules as a force multiplier to aid human moderators is a tantalizing prospect, but adequate evaluation approaches have so far been elusive. In this paper, we establish a systematic definition of conversational moderation effectiveness grounded on moderation literature and establish design criteria for conducting realistic yet safe evaluation. We then propose a comprehensive evaluation framework to assess models' moderation capabilities independently of human intervention. With our framework, we conduct the first known study of language models as conversational moderators, finding that appropriately prompted models that incorporate insights from social science can provide specific and fair feedback on toxic behavior but struggle to influence users to increase their levels of respect and cooperation.

Can Language Model Moderators Improve the Health of Online Discourse?

Commonsense reasoning is intuitive for humans but has been a long-term challenge for artificial intelligence (AI). Recent advancements in pretrained language models have shown promising results on several commonsense benchmark datasets. However, the reliability and comprehensiveness of these benchmarks towards assessing model’s commonsense reasoning ability remains unclear. To this end, we introduce a new commonsense reasoning benchmark dataset comprising natural language true/false statements, with each sample paired with its complementary counterpart, resulting in 4k sentence pairs. We propose a pairwise accuracy metric to reliably measure an agent’s ability to perform commonsense reasoning over a given situation. The dataset is crowdsourced and enhanced with an adversarial model-in-the-loop setup to incentivize challenging samples. To facilitate a systematic analysis of commonsense capabilities, we design our dataset along the dimensions of knowledge domains, reasoning scenarios and numeracy. Experimental results demonstrate that our strongest baseline (UnifiedQA-3B), after fine-tuning, achieves ~71% standard accuracy and ~51% pairwise accuracy, well below human performance (~95% for both metrics). The dataset is available at https://github.com/PlusLabNLP/Com2Sense.

COM2SENSE: A Commonsense Reasoning Benchmark with Complementary Sentences

We present EventPlus, a temporal event understanding pipeline that integrates various state-of-the-art event understanding components including event trigger and type detection, event argument detection, event duration and temporal relation extraction. Event information, especially event temporal knowledge, is a type of common sense knowledge that helps people understand how stories evolve and provides predictive hints for future events. EventPlus as the first comprehensive temporal event understanding pipeline provides a convenient tool for users to quickly obtain annotations about events and their temporal information for any user-provided document. Furthermore, we show EventPlus can be easily adapted to other domains (e.g., biomedical domain). We make EventPlus publicly available to facilitate event-related information extraction and downstream applications.


Nuan Wen

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