Multimodal intent detection is designed to leverage diverse modalities for a comprehensive understanding of user intentions in real-world scenarios, thus playing a critical role in modern task-oriented dialogue systems. Existing methods have made great progress in modal alignment and fusion, however, two vital limitations are neglected: (I) close entanglement of multimodal semantics with modal structures; (II) insufficient learning of the causal effects of semantic and modality-specific information on the final predictions under the end-to-end training fashion. To alleviate the above limitations, we introduce the Dual-oriented Disentangled Network with Counterfactual Intervention (DuoDN). DuoDN addresses key limitations in current systems by effectively disentangling and utilizing modality-specific and multimodal semantic information. The model consists of a Dual-oriented Disentangled Encoder that decouples semantics-oriented and modality-oriented representations, alongside a Counterfactual Intervention Module that applies causal inference to understand causal effects by injecting confounders. Experiments on three benchmark datasets demonstrate DuoDN's superiority over existing methods, with extensive analysis validating its advantages.

Dual-oriented Disentangled Network with Counterfactual Intervention for Multimodal Intent Detection

Zero-shot cross-lingual spoken language understanding (SLU) can promote the globalization application of dialog systems, which has attracted increasing attention. While current code-switching based cross-lingual SLU frameworks have shown promising results, they (i) predominantly utilize contrastive objectives to model hard alignment, which may disrupt the inherent structure within sentences of each language; and (ii) focus optimization objectives solely on the original sentences, neglecting the relation between original sentences and code-switched sentences, which may hinder contextualized embeddings from further alignment. In this paper, we propose a novel framework dubbed REPE (short for Representation-Level and Prediction-Level Alignment), which leverages both code-switched and original sentences to achieve multi-level alignment. Specifically, REPE introduces optimal transport to facilitate soft alignment between the representations of code-switched and original sentences, thereby preserving structural integrity as much as possible. Moreover, REPE adopts multi-view learning to enforce consistency regularization between the prediction of the two sentences, aligning them into a more refined language-invariant space. Based on this, we further incorporate a self-distillation layer to boost the robustness of REPE. Extensive experiments on two benchmarks across ten languages demonstrate the superiority of the proposed REPE framework.

Code-Switching Can be Better Aligners: Advancing Cross-Lingual SLU through Representation-Level and Prediction-Level Alignment

Spoken language understanding (SLU) inevitably suffers from error propagation from automatic speech recognition (ASR) in actual scenarios. Some recent works attempt to alleviate this issue through contrastive learning. However, they (1) sample negative pairs incorrectly in pre-training; (2) only focus on implicit metric learning while neglecting explicit erroneous predictions; (3) treat manual and ASR transcripts indiscriminately. In this paper, we propose a novel framework termed $\textbf{PCAD}$, which can calibrate bias and errors and achieve adaptive-balanced decoupling training. Specifically, PCAD utilizes a prototype-based loss to aggregate label and prediction priors and calibrate bias and error-prone semantics for better inter-class discrimination and intra-class consistency. We theoretically analyze the effect of this loss on robustness enhancement. Further, we leverage a teacher-student model for asymmetric decoupling training between different transcripts and formulate a novel gradient-sensitive exponential moving averaging (GS-EMA) algorithm for adaptive balance of accuracy and robustness. Experiments on three datasets show that PCAD significantly outperforms existing approaches and achieves new state-of-the-art performance.

PCAD: Towards ASR-Robust Spoken Language Understanding via Prototype Calibration and Asymmetric Decoupling

Despite the success of spoken language understanding (SLU) in high-resource languages, achieving similar performance in low-resource settings, such as zero-shot scenarios, remains challenging due to limited labeled training data. To improve zero-shot cross-lingual SLU, recent studies have explored code-switched sentences containing tokens from multiple languages. However, vanilla code-switched sentences often lack semantic and grammatical coherence. We ascribe this lack to two issues: (1) randomly replacing code-switched tokens with equal probability and (2) disregarding token-level dependency within each language. To tackle these issues, in this paper, we propose a novel method termed SoGo, for zero-shot cross-lingual SLU. First, we use a saliency-based substitution approach to extract keywords as substitution options. Then, we introduce a novel token-level alignment strategy that considers the similarity between the context and the code-switched tokens, ensuring grammatical coherence in code-switched sentences. Extensive experiments and analyses demonstrate the superior performance of SoGo across nine languages on MultiATIS++.

Enhancing Code-Switching for Cross-lingual SLU: A Unified View of Semantic and Grammatical Coherence | VIDEO

While Machine Comprehension (MC) has attracted extensive research interests in recent years, existing approaches mainly belong to the category of Machine Reading Comprehension task which mines textual inputs (paragraphs and questions) to predict the answers (choices or text spans). However, there are a lot of MC tasks that accept audio input in addition to the textual input, e.g. English listening comprehension test. In this paper, we target the problem of Audio-Oriented Multimodal Machine Comprehension, and its goal is to answer questions based on the given audio and textual information. To solve this problem, we propose a Dynamic Inter- and Intra-modality Attention (DIIA) model to effectively fuse the two modalities (audio and textual). DIIA can work as an independent component and thus be easily integrated into existing MC models. Moreover, we further develop a Multimodal Knowledge Distillation (MKD) module to enable our multimodal MC model to accurately predict the answers based only on either the text or the audio. As a result, the proposed approach can handle various tasks including: Audio-Oriented Multimodal Machine Comprehension, Machine Reading Comprehension and Machine Listening Comprehension, in a single model, making fair comparisons possible between our model and the existing unimodal MC models. Experimental results and analysis prove the effectiveness of the proposed approaches. First, the proposed DIIA boosts the baseline models by up to 21.08% in terms of accuracy; Second, under the unimodal scenarios, the MKD module allows our multimodal MC model to significantly outperform the unimodal models by up to 18.87%, which are trained and tested with only audio or textual data.

Audio-Oriented Multimodal Machine Comprehension via Dynamic Inter- and Intra-Modality Attention

Recently, spoken language understanding (SLU) has attracted extensive research interests, and various SLU datasets have been proposed to promote the development. However, most of the existing methods focus on a single individual dataset, the efforts to improve the robustness of models and obtain better performance by combining the merits of various datasets are not well studied. In this paper, we argue that if these SLU datasets are considered together, different knowledge from different datasets could be learned jointly, and there are high chances to promote the performance of each dataset. At the same time, we further attempt to prevent data leakage when unifying multiple datasets which, arguably, is more useful in an industry setting. To this end, we propose a federated learning framework, which could unify various types of datasets as well as tasks to learn and fuse various types of knowledge, i.e., text representations, from different datasets and tasks, without the sharing of downstream task data. The fused text representations merge useful features from different SLU datasets and tasks and are thus much more powerful than the original text representations alone in individual tasks. At last, in order to provide multi-granularity text representations for our framework, we propose a novel Multi-view Encoder (MV-Encoder) as the backbone of our federated learning framework. Experiments on two SLU benchmark datasets, including two tasks (intention detection and slot filling) and federated learning settings (horizontal federated learning, vertical federated learning and federated transfer learning), demonstrate the effectiveness and universality of our approach. Specifically, we are able to get 1.53% improvement on the intent detection metric accuracy. And we could also boost the performance of a strong baseline by up to 5.29% on the slot filling metric F1. Furthermore, by leveraging BERT as an additional encoder, we establish new state-of-the-art results on SNIPS and ATIS datasets, where we get 99.33% and 98.28% in terms of accuracy on intent detection task as well as 97.20% and 96.41% in terms of F1 score on slot filling task, respectively.

Zhiqi Huang

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