Despite pre-trained language models have proven useful for learning high-quality semantic representations, these models are still vulnerable to simple perturbations. Recent works aimed to improve the robustness of pre-trained models mainly focus on adversarial training from perturbed examples with similar semantics, neglecting the utilization of different or even opposite semantics. Different from the image processing field, the text is discrete and few word substitutions can cause significant semantic changes. To study the impact of semantics caused by small perturbations, we conduct a series of pilot experiments and surprisingly find that adversarial training is useless or even harmful for the model to detect these semantic changes. To address this problem, we propose Contrastive Learning with semantIc Negative Examples (CLINE), which constructs semantic negative examples unsupervised to improve the robustness under semantically adversarial attacking. By comparing with similar and opposite semantic examples, the model can effectively perceive the semantic changes caused by small perturbations. Empirical results show that our approach yields substantial improvements on a range of sentiment analysis, reasoning, and reading comprehension tasks. And CLINE also ensures the compactness within the same semantics and separability across different semantics in sentence-level.

CLINE: Contrastive Learning with Semantic Negative Examples for Natural Language Understanding

Dialogue Act Recognition (DAR) is a challenging problem in Natural Language Understanding, which aims to attach Dialogue Act (DA) labels to each utterance in a conversation. However, previous studies cannot fully recognize the specific expressions given by users due to the informality and diversity of natural language expressions. To solve this problem, we propose a Heterogeneous User History (HUH) graph convolution network, which utilizes the user's historical answers grouped by DA labels as additional clues to recognize the DA label of utterances. To handle the noise caused by introducing the user's historical answers, we design sets of denoising mechanisms, including a History Selection process, a Similarity Re-weighting process, and an Edge Re-weighting process. We evaluate the proposed method on two benchmark datasets MSDialog and MRDA. The experimental results verify the effectiveness of integrating user's historical answers, and show that our proposed model outperforms the state-of-the-art methods.

Integrating User History into Heterogeneous Graph for Dialogue Act Recognition

**Session Chair: ** Elior Sulem 
**Session Volunteer: ** Mukund Srinath

6C: Semantics: Sentence-level Semantics, Textual Inference and Other areas #1

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POSTER15: Dialogue and Interactive Systems

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COLING, the International Conference on Computational Linguistics, is one of the premier conferences for natural language processing and computational linguistics. Often grouped within the field of artificial intelligence, but actually pre-dating the development of artificial intelligence, advances in computational linguistics and natural language processing are now some of the major drivers behind the use of artificial intelligence for commercial and social applications – for example, on-line search, machine translation and with voice-assisted conversational devices.

First established in 1965, the biennial COLING conference is held in diverse parts of the globe and attracts participants from both top-ranked research centers and emerging countries. Today, the most important developments in our field are taking place not only in universities and academic research institutes, but also in industrial research departments and in technological startups. COLING conferences provide opportunities for all these communities to showcase their exciting developments.

COLING 2020

COLING, the International Conference on Computational Linguistics, is one of the premier conferences for natural language processing and computational linguistics. Often grouped within the field of artificial intelligence, but actually pre-dating the development of artificial intelligence, advances in computational linguistics and natural language processing are now some of the major drivers behind the use of artificial intelligence for commercial and social applications – for example, on-line search, machine translation and with voice-assisted conversational devices.

Dong Wang

2

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CLINE: Contrastive Learning with Semantic Negative Examples for Natural Language Understanding

Integrating User History into Heterogeneous Graph for Dialogue Act Recognition

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