Existing pipelined task-oriented dialogue systems usually have difficulties adapting to unseen domains, whereas end-to-end systems are plagued by large-scale knowledge bases in practice. In this paper, we introduce a novel query-driven task-oriented dialogue system, namely Q-TOD. The essential information from the dialogue context is extracted into a query, which is further employed to retrieve relevant knowledge records for response generation. Firstly, as the query is in the form of natural language and not confined to the schema of the knowledge base, the issue of domain adaption is alleviated remarkably in Q-TOD. Secondly, as the query enables the decoupling of knowledge retrieval from the generation, Q-TOD gets rid of the issue of knowledge base scalability. To evaluate the effectiveness of the proposed Q-TOD, we collect query annotations for three publicly available task-oriented dialogue datasets. Comprehensive experiments verify that Q-TOD outperforms strong baselines and establishes a new state-of-the-art performance on these datasets.

Q-TOD: A Query-driven Task-oriented Dialogue System

In task-oriented dialogue systems, recent dialogue state tracking methods tend to perform one-pass generation of the dialogue state based on the previous dialogue state. The mistakes of these models made at the current turn are prone to be carried over to the next turn, causing error propagation. 
Therefore, we propose a novel Amendable Generation for Dialogue State Tracking (AG-DST), which contains a two-pass generation process: (1) generating a primitive dialogue state based on the dialogue of the current turn and the previous dialogue state, and (2) amending the primitive dialogue state from the first pass. 
With the additional amending generation pass, our model is tasked to learn more robust dialogue state tracking by amending the errors that still exist in the primitive dialogue state, which plays the role of reviser in the double-checking process and alleviates unnecessary error propagation.
Experimental results show that AG-DST significantly outperforms previous works in two active DST datasets (MultiWOZ 2.2 and WOZ 2.0), achieving new state-of-the-art performances.

Amendable Generation for Dialogue State Tracking

Large-scale conversation models are turning to leveraging external knowledge to improve the factual accuracy in response generation. Considering the infeasibility to annotate the external knowledge for large-scale dialogue corpora, it is desirable to learn the knowledge selection and response generation in an unsupervised manner. In the presentation, we will introduce our proposed PLATO-KAG, an unsupervised learning approach for end-to-end knowledge-grounded conversation modeling. For each dialogue context, the top-k relevant knowledge elements are selected and then employed in knowledge-grounded response generation. The two components of knowledge selection and response generation are optimized jointly and effectively under a balanced objective. Experimental results on two publicly available datasets validate the superiority of PLATO-KAG.

PLATO-KAG: Unsupervised Knowledge-Grounded Conversation via Joint Modeling

To build a high-quality open-domain chatbot, we introduce the effective training process of PLATO-2 via curriculum learning. There are two stages involved in the learning process. In the first stage, a coarse-grained generation model is trained to learn response generation under the simplified framework of one-to-one mapping. In the second stage, a fine-grained generative model augmented with latent variables and an evaluation model are further trained to generate diverse responses and to select the best response, respectively. PLATO-2 was trained on both Chinese and English data, whose effectiveness and superiority are verified through comprehensive evaluations, achieving new state-of-the-art results.

{PLATO-2}: Towards Building an Open-Domain Chatbot via Curriculum Learning

**Topics:** Commonsense Reasoning 
Dialogue and Interactive Systems 
Discourse and Pragmatics 
Information Extraction

Virtual Poster Session 13

poster

## Welcome to EMNLP 2022!
I am delighted to welcome you to EMNLP 2022! I believe this conference has been complicated beyond any precedent. Over the past year, it’s been thrilling to see the organization team approach each new puzzle with creativity and enthusiasm. We hope that those participating in Abu Dhabi as well as those joining remotely will leave the conference feeling newly inspired by the program and newly connected to our ever-growing community. Following EMNLP 2021 and major NLP conferences since, EMNLP 2022 is “hybrid,” serving both virtual and in-person participants.

Our key innovations for EMNLP 2022 include:

* EMNLP 2022 is “hybrid” in a second sense, as well: we allowed both direct and rolling review paper submissions, building on the pilot experiment of EMNLP 2021, which considered a small number of ARR submissions. 
* Familiar from NAACL but new to EMNLP, we’ve added an industry track.
* During the conference, “portals” will link virtual poster sessions to in-person conference participants during poster sessions each day.
* The first ACL-family conference in the United Arab Emirates.

 *Message from Noah A. Smith, University of Washington and Allen Institute for AI, Seattle, Washington, USA* 
***EMNLP 2022 General Chair***
 
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W3: 3rd Workshop on NLP for Conversational AI (NLP4ConvAI)

workshop paper

EMNLP 2021 is planned to be a hybrid event in Punta Cana, Dominican Republic, with both on-site and fully virtual participation possible. The experience for on-site participants would closely approximate a normal pre-COVID *ACL conference, with 5-6 thematically organized parallel sessions and live Q/A and interactive discussion immediately after the talks. Presentations by virtual participants will be equitably interleaved with those of on-site participants, projected on the auditorium screens as if on-site, and also followed immediately by live Q/A and interactive discussion at a time during reasonable waking hours for the virtual presenter. For all participants, on-site and virtual, who are unable to attend a session due to either time-zone issues or because they are participating in another session live, talk recordings and slides will be available online at a minimum after the live presentation (and in many cases before as well), and questions may be submitted in advance on session-specific discussion boards and answered live in session with the usual visual aids if desired.

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EMNLP 2021

EMNLP 2021 is planned to be a hybrid event in Punta Cana, Dominican Republic, with both on-site and fully virtual participation possible.

Findings Papers - Dialog and Interactive Systems

technical paper

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IJCNLP-AACL 2021

The great event is jointly organized by the Association for Computational Linguistics (ACL) and Asian Federation of Natural Language Processing (AFNLP).

Siqi Bao

4

1

SHORT BIO

Presentations

Q-TOD: A Query-driven Task-oriented Dialogue System

Amendable Generation for Dialogue State Tracking

PLATO-KAG: Unsupervised Knowledge-Grounded Conversation via Joint Modeling

{PLATO-2}: Towards Building an Open-Domain Chatbot via Curriculum Learning

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