The Matthew effect is a notorious issue in Recommender Systems (RSs), i.e., the rich get richer and the poor get poorer, wherein popular items are overexposed while less popular ones are regularly ignored. Most methods examine Matthew effect in static or nearly-static recommendation scenarios. However, the Matthew effect will be increasingly amplified when the user interacts with the system over time. To address these issues, we propose a novel paradigm, Hypergraph-Enhanced Multi-Preference Learning for Alleviating Matthew Effect in Conversational Recommendation (HyCoRec), which aims to alleviate the Matthew effect in conversational recommendation. Concretely, HyCoRec devotes to alleviate the Matthew effect by learning multi-aspect preferences, i.e., item-, entity-, word-, review-, and knowledge-aspect preferences, to effectively generate responses in the conversational task and accurately predict items in the recommendation task when the user chats with the system over time. Extensive experiments conducted on two benchmarks validate that HyCoRec achieves new state-of-the-art performance and the superior of alleviating Matthew effect.

HyCoRec: Hypergraph-Enhanced Multi-Preference Learning for Alleviating Matthew Effect in Conversational Recommendation

Conversational Recommender System (CRS) aims to explicitly acquire user preferences towards items and attributes through natural language conversations. However, existing CRS methods ask users to provide explicit answers (yes/no) for each attribute they require, regardless of users' knowledge or interest, which may significantly reduce the user experience and semantic consistency. Furthermore, these methods assume that users like all attributes of the target item and dislike those unrelated to it, which can introduce bias in attribute-level feedback and impede the system's ability to accurately identify the target item. To address these issues, we propose a more realistic, user-friendly, and explainable CRS framework called Hierarchical User-Interest Tracking for Conversational Recommender System (HutCRS). HutCRS portrays the conversation as a hierarchical interest tree that consists of two stages. In stage I, the system identifies the aspects that the user prefers while the system asks about attributes related to these positive aspects or recommends items in stage II. In addition, we develop a Hierarchical-Interest Policy Learning (HIPL) module to integrate the decision-making process of which aspects to ask and when to ask about attributes or recommend items. Moreover, we classify the attribute-level feedback results to further enhance the system’s ability to capture special information, such as attribute instances that are accepted by users but not presented in their historical interactive data. Extensive experiments on four benchmark datasets demonstrate the superiority of our method. The implementation of HutCRS is publicly available at https://github.com/xinle1129/HutCRS.

HutCRS: Hierarchical User-Interest Tracking for Conversational Recommender System | VIDEO

The filter bubble is a notorious issue in Recommender Systems (RSs), which describes the phenomenon whereby users are exposed to a limited and narrow range of information or content that reinforces their existing dominant preferences and beliefs. This results in a lack of exposure to diverse and varied content. Many existing works have predominantly examined filter bubbles in static or relatively-static recommendation settings. However, filter bubbles will be continuously intensified over time due to the feedback loop between the user and the system in the real-world online recommendation. To address these issues, we propose a novel paradigm, Multi-Facet Preference Learning for Pricking Filter Bubbles in Conversational Recommender System (FacetCRS), which aims to burst filter bubbles in the conversational recommender system (CRS) through timely user-item interactions via natural language conversations. By considering diverse user preferences and intentions, FacetCRS automatically model user preference into multi-facets, including entity-, word-, context-, and review-facet, to capture diverse and dynamic user preferences to prick filter bubbles in the CRS. It is an end-to-end CRS framework to adaptively learn representations of various levels of preference facet and diverse types of external knowledge. Extensive experiments on two publicly available benchmark datasets demonstrate that our proposed method achieves state-of-the-art performance in mitigating filter bubbles and enhancing recommendation quality in CRS.

FacetCRS: Multi-Faceted Preference Learning for Pricking Filter Bubbles in Conversational Recommender System

Invariant representation learning (IRL) encourages the prediction from invariant causal features to labels deconfounded from the environments, advancing the technical roadmap of out-of-distribution (OOD) generalization. Despite spotlights around, recent theoretical results verified that some causal features recovered by IRLs merely pretend domain-invariantly in the training environments but fail in unseen domains. The fake invariance severely endangers OOD generalization since the trustful objective can not be diagnosed and existing causal surgeries are invalid to rectify. In this paper, we review a IRL family (InvRat) under the Partially and Fully Informative Invariant Feature Structural Causal Models (PIIF SCM /FIIF SCM) respectively, to certify their weaknesses in representing fake invariant features, then, unify their causal diagrams to propose ReStructured SCM (RS-SCM). RS-SCM can ideally rebuild the spurious and the fake invariant features simultaneously. Given this, we further develop an approach based on conditional mutual information with respect to RS-SCM, then rigorously rectify the spurious and fake invariant effects. It can be easily implemented by a small feature selection subnet introduced in the IRL family, which is alternatively optimized to achieve our goal. Experiments verified the superiority of our approach to fight against the fake invariant issue across a variety of OOD generalization benchmarks.

Diagnosing and Rectifying Fake OOD Invariance: A Restructured Causal Approach

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SHORT BIO

Presentations

HyCoRec: Hypergraph-Enhanced Multi-Preference Learning for Alleviating Matthew Effect in Conversational Recommendation

HutCRS: Hierarchical User-Interest Tracking for Conversational Recommender System | VIDEO

FacetCRS: Multi-Faceted Preference Learning for Pricking Filter Bubbles in Conversational Recommender System

Diagnosing and Rectifying Fake OOD Invariance: A Restructured Causal Approach

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