User simulators are agents designed to imitate human users; recent advances have found that Task-oriented Dialogue (ToD) systems optimized toward a user simulator could better satisfy the need of human users. However, this might result in a sub-optimal ToD system if it is tailored to only one \textit{ad hoc} user simulator, since human users can behave differently. In this paper, we propose a framework called MUST to optimize ToD systems via leveraging Multiple User SimulaTors. The main challenges of implementing MUST fall in 1) how to adaptively determine which user simulator to interact with the ToD system at each optimization step, since the ToD system might be over-fitted to some specific user simulators, and simultaneously under-fitted to some others; 2) how to avoid catastrophic forgetting of the adaption for a simulator that is not selected for several consecutive optimization steps.To tackle these challenges, we formulate MUST as a Multi-armed bandits (MAB) problem and provide a method called MUST$_{\mathrm{adaptive}}$ that balances \textit{i}) the \textit{boosting adaption} for adaptive interactions between different user simulators and the ToD system and\textit{ii}) the \textit{uniform adaption} to avoid the catastrophic forgetting issue.With both automatic evaluations and human evaluations, our experimental results on MultiWOZ show that the dialogue system trained by MUST achieves a better performance than those trained by a single user simulator. It also has a better generalization ability when testing with unseen user simulators.

<iframe src="https://app.sli.do/event/532fnPQGAZvefKDC1fZsuL/embed/polls/8a6b9f60-373d-40e9-86b7-025065db126d" width="300" height="400"></iframe>

One Cannot Stand for Everyone! Leveraging Multiple User Simulators\\ to train Task-oriented Dialogue Systems

Deep prompt tuning (DPT) has gained great success in most natural language processing~(NLP) tasks. However, it is not well-investigated in dense retrieval where fine-tuning~(FT) still dominates. When deploying multiple retrieval tasks using the same backbone model~(e.g., RoBERTa), FT-based methods are unfriendly in terms of deployment cost: each new retrieval model needs to repeatedly deploy the backbone model without reuse. To reduce the deployment cost in such a scenario, this work investigates applying DPT in dense retrieval. The challenge is that directly applying DPT in dense retrieval largely underperforms FT methods. To compensate for the performance drop, we propose two model-agnostic and task-agnostic strategies for DPT-based retrievers, namely retrieval-oriented intermediate pretraining and unified negative mining, as a general approach that could be compatible with any pre-trained language model and retrieval task. The experimental results show that the proposed method (called DPTDR) outperforms previous state-of-the-art models on both MS-MARCO and Natural Questions. We also conduct ablation studies to examine the effectiveness of each strategy in DPTDR. We believe this work facilitates the industry, as it saves enormous efforts and costs of deployment and increases the utility of computing resources. Our code is available at https://github.com/tangzhy/DPTDR.

DPTDR: Deep Prompt Tuning for Dense Passage Retrieval

Virtual Poster Session 1

poster

### Welcome to ACL 2023, the 61st Annual Meeting of the Association for Computational Linguistics! 
 The conference will be held in Toronto, Canada, July 9-14, 2023. 
Following the succession of the recent conferences in our field, ACL 2023 will adopt a hybrid format.
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This General Chair’s message is where I express my gratitude to the many individuals who have made
enormous contributions to the conference over the past year.

Read [**ACL 2023 General Chair's message**](https://docs.google.com/document/d/1WobYM7norbG4dI48s75HfJoD89qgX5a_F-6U8AteLSA/edit?usp=sharing/) in full.

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ACL 2023

The Association for Computational Linguistics (ACL) is the premier international scientific and professional society for people working on computational problems involving human language, a field often referred to as either computational linguistics or natural language processing.

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VPS1 - Document classification, information retrieval and cross-lingual retrieval

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### THE CONFERENCE WE KNOW AND WE WANT.
**COLING**, the International Conference on Computational Linguistics, is one of the premier conferences for the natural language processing and computational linguistics.

First established in 1965, the biennial COLING conference is held in diverse parts of the globe and attracts participants from both top-ranked research centers and emerging countries. Today, the most important developments in our field are taking place not only in universities and academic research institutes but also in industrial research departments including tech-startups. COLING provides opportunities for all these communities to showcase their exciting discovery.

In fall of 2022, COLING will be held in Gyeongju in a hybrid format. All participants can either present at the venue site or join virtually. As more people get vaccinated, we are happy to provide safer environments for our colleagues. We believe that COLING 2022 will be one of the conferences, free from the pandemic. The hybrid format gives presenters and sponsors a valuable opportunity to promote their companies in both an online and in-person venue. For the first time in a long time, customers can interact with their sponsor's products first-hand. The online venue, too, gives sponsors the chance to network with those unable to attend the in-person session.

The hybrid format ultimately lends itself to greater exposure for our sponsors: COLING2022 will let you reach more potential partners and customers than ever before!

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COLING 2022

COLING, the International Conference on Computational Linguistics, is one of the premier conferences for the natural language processing and computational linguistics.

Benyou Wang

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SHORT BIO

Presentations

One Cannot Stand for Everyone! Leveraging Multiple User Simulators\\ to train Task-oriented Dialogue Systems

DPTDR: Deep Prompt Tuning for Dense Passage Retrieval

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