Humans often employ figurative language use in communication, including during interactions with dialog systems. Thus, it is important for real-world dialog systems to be able to handle popular figurative language constructs like metaphor and simile. In this work, we analyze the performance of existing dialog models in situations where the input dialog context exhibits use of figurative language. We observe large gaps in handling of figurative language when evaluating the models on two open domain dialog datasets. When faced with dialog contexts consisting of figurative language, some models show very large drops in performance compared to contexts without figurative language. We encourage future research in dialog modeling to separately analyze and report results on figurative language in order to better test model capabilities relevant to real-world use. Finally, we propose lightweight solutions to help existing models become more robust to figurative language by simply using an external resource to translate figurative language to literal (non-figurative) forms while preserving the meaning to the best extent possible.

Investigating Robustness of Dialog Models to Popular Figurative Language Constructs

Multiple different responses are often plausible for a given open domain dialog context.
Prior work has shown the importance of having multiple valid reference responses for meaningful 
and robust automated evaluations. In such cases, common practice has been to collect more human written references. However, such collection can be expensive, time consuming, and not easily scalable. Instead, we propose a novel technique for automatically expanding a human generated reference to a set of candidate references. We fetch plausible references from 
knowledge sources, and adapt them so that they are more fluent in context of the dialog instance in question. More specifically, we use (1) a commonsense knowledge base to elicit a large number of plausible reactions given the dialog history (2) relevant instances retrieved from dialog corpus, using similar past as well as future contexts. We demonstrate that our automatically expanded reference sets lead to large improvements in correlations of automated metrics with human ratings of system outputs for DailyDialog dataset.

Improving Automated Evaluation of Open Domain Dialog via Diverse Reference Augmentation

Virtual Poster Session II: Dialogue and Interactive Systems

poster

EMNLP 2021 is planned to be a hybrid event in Punta Cana, Dominican Republic, with both on-site and fully virtual participation possible. The experience for on-site participants would closely approximate a normal pre-COVID *ACL conference, with 5-6 thematically organized parallel sessions and live Q/A and interactive discussion immediately after the talks. Presentations by virtual participants will be equitably interleaved with those of on-site participants, projected on the auditorium screens as if on-site, and also followed immediately by live Q/A and interactive discussion at a time during reasonable waking hours for the virtual presenter. For all participants, on-site and virtual, who are unable to attend a session due to either time-zone issues or because they are participating in another session live, talk recordings and slides will be available online at a minimum after the live presentation (and in many cases before as well), and questions may be submitted in advance on session-specific discussion boards and answered live in session with the usual visual aids if desired.

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EMNLP 2021

EMNLP 2021 is planned to be a hybrid event in Punta Cana, Dominican Republic, with both on-site and fully virtual participation possible.

**Date: **Monday, 8th November 
**Time: **16:45 AST - 18:15 AST Note: Please adjust time to your local time zone or view times in your local time zone in the schedule tab. 
**Session Chair: **Emily Dinan 
**In Person Volunteer:** Ashkan Alinejad 
** Remote Volunteer:** Amit Kumar

7C: Dialogue and Interactive Systems 4

technical paper

GEM: Natural Language Generation, Evaluation, and Metrics

**Welcome to ACL-IJCNLP 2021!**

The great event is jointly organized by the Association for Computational Linguistics (ACL) and Asian Federation of Natural Language Processing (AFNLP). 

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Registration is now open

IJCNLP-AACL 2021

The great event is jointly organized by the Association for Computational Linguistics (ACL) and Asian Federation of Natural Language Processing (AFNLP).

Taylor Berg-Kirkpatrick

3

1

Presentations

Investigating Robustness of Dialog Models to Popular Figurative Language Constructs

Investigating Robustness of Dialog Models to Popular Figurative Language Constructs

Improving Automated Evaluation of Open Domain Dialog via Diverse Reference Augmentation

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