Online review systems are the primary means through which many businesses seek to build the brand and spread their messages. Prior research studying the effects of online reviews has been mainly focused on a single numerical cause, e.g., ratings or sentiment scores. We argue that such notions of causes entail three key limitations: they solely consider the effects of single numerical causes and ignore different effects of multiple aspects -- e.g., Food, Service -- embedded in the textual reviews; they assume away the presence of hidden confounders in observational studies, e.g., consumers' personal preferences; and they overlook the indirect effects of numerical causes that can potentially cancel out the effect of textual reviews on business revenue. We thereby propose an alternative perspective to this single-cause-based effect estimation of online reviews: in the presence of hidden confounders, we consider multi-aspect textual reviews, particularly, their total effects on business revenue and direct effects with the numerical cause -- ratings -- being the mediator. We draw on recent advances in machine learning and causal inference to together estimate the hidden confounders and causal effects. We present empirical evaluations using real-world examples to discuss the importance and implications of differentiating the multi-aspect effects in strategizing business operations.

Effects of Multi-Aspect Online Reviews with Unobserved Confounders: Estimation and Implication

The element of repetition in cyberbullying behavior has directed recent computational studies toward detecting cyberbullying based on a social media session. In contrast to a single text, a session may consist of an initial post and an associated sequence of comments. Yet, emerging efforts to enhance the performance of session-based cyberbullying detection have largely overlooked unintended social biases in existing cyberbullying datasets. For example, a session containing certain demographic-identity terms (e.g., "gay" or "black") is more likely to be classified as an instance of cyberbullying. In this paper, we first show evidence of such bias in models trained on sessions collected from different social media platforms (e.g., Instagram). We then propose a context-aware and model-agnostic debiasing strategy that leverages a reinforcement learning technique, without requiring any extra resources or annotations apart from a pre-defined set of sensitive triggers commonly used for identifying cyberbullying instances. Empirical evaluations show that the proposed strategy can simultaneously alleviate the impacts of the unintended biases and improve the detection performance.

Mitigating Bias in Session-based Cyberbullying Detection: A Non-Compromising Approach

s3-3: Modeling human behavior

technical paper

**ICWSM-2022 will be held from June 6th – 9th in a hybrid format, both in-person in Atlanta, Georgia and online.**

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The International AAAI Conference on Web and Social Media (ICWSM) is a forum for researchers from multiple disciplines to come together to share knowledge, discuss ideas, exchange information, and learn about cutting-edge research in diverse fields with the common theme of online social media. This overall theme includes research in new perspectives in social theories, as well as computational algorithms for analyzing social media. ICWSM is a singularly fitting venue for research that blends social science and computational approaches to answer important and challenging questions about human social behavior through social media while advancing computational tools for vast and unstructured data.


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ICWSM 2022

The International AAAI Conference on Web and Social Media (ICWSM) is a forum for researchers from multiple disciplines to come together to share knowledge, discuss ideas, exchange information, and learn about cutting-edge research in diverse fields with the common theme of online social media. This overall theme includes research in new perspectives in social theories, as well as computational algorithms for analyzing social media. ICWSM is a singularly fitting venue for research that blends social science and computational approaches to answer important and challenging questions about human social behavior through social media while advancing computational tools for vast and unstructured data.

**Session Chair: ** Vinodkumar Prabhakaran 
**Session Volunteer: ** Mohadese bastan

5D: NLP Applications #1 and Ethics #2

**Welcome to ACL-IJCNLP 2021!**

The great event is jointly organized by the Association for Computational Linguistics (ACL) and Asian Federation of Natural Language Processing (AFNLP). 

As in previous years, the program of the conference includes a poster session, tutorials, workshops and demonstrations in addition to the main conference.


We were able to keep the registration fees similar to those charged for the virtual ACL 2020. The one fee allows attendance at the main conference and any/all tutorials and workshops. These fees would be $125 Regular Early and $175 Regular Late; $50 Student Early and $75 Student Late. Early registration closes at midnight July 11, 2021 (Eastern Daylight Time).

**Reminder:** It is ACL’s policy that at least one author of each accepted paper (including ACL Finding papers) must register for the conference.

**Reminder2:** Underline site will open closer to the event. If you already registered you will receive access detail

Registration is now open

IJCNLP-AACL 2021

The great event is jointly organized by the Association for Computational Linguistics (ACL) and Asian Federation of Natural Language Processing (AFNLP).

Lu Cheng

2

8

SHORT BIO

Presentations

Effects of Multi-Aspect Online Reviews with Unobserved Confounders: Estimation and Implication

Mitigating Bias in Session-based Cyberbullying Detection: A Non-Compromising Approach

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