Historically, researchers and consumers have noticed a decrease in quality when applying NLP tools to minority variants of languages (i.e. Puerto Rican Spanish or Swiss German), but studies exploring this have been limited to a select few languages. Additionally, past studies have mainly been conducted in a monolingual context, so cross-linguistic trends have not been identified and tied to external factors. In this work, we conduct a comprehensive evaluation of the most influential, state-of-the-art large language models (LLMs) across two high-use applications, machine translation and automatic speech recognition, to assess their functionality on the regional dialects of several high- and low-resource languages. Additionally, we analyze how the regional dialect gap is correlated with economic, social, and linguistic factors. The impact of training data, including related factors like dataset size and its construction procedure, is shown to be significant but not consistent across models or languages, meaning a one-size-fits-all approach cannot be taken in solving the dialect gap. This work will lay the foundation for furthering the field of dialectal NLP by laying out evident disparities and identifying possible pathways for addressing them through mindful data collection.

Quantifying the Dialect Gap and its Correlates Across Languages

This paper introduces a new IncidentAI dataset for safety prevention. Different from prior corpora that usually contain a single task, our dataset comprises three tasks: named entity recognition, cause-effect extraction, and information retrieval. The dataset is annotated by domain experts who have at least six years of practical experience as high-pressure gas conservation managers.
We validate the contribution of the dataset in the scenario of safety prevention. Preliminary results on the three tasks show that NLP techniques are beneficial for analyzing incident reports to prevent future failures. The dataset facilitates future research in NLP and incident management communities. The access to the dataset is also provided (The IncidentAI dataset is available at: https://github.com/Cinnamon/incident-ai-dataset).

Towards Safer Operations: An Expert-involved Dataset of High-Pressure Gas Incidents for Preventing Future Failures | VIDEO

Recent diagnostic datasets on compositional generalization, such as SCAN (Lake and Baroni, 2018) and COGS (Kim and Linzen, 2020), expose severe problems in models trained from scratch on these datasets. However, in contrast to this poor performance, state-of-the-art models trained on larger and more general datasets show better generalization ability. In this work, to reconcile this inconsistency, we conduct an empirical analysis by training Transformer models on a variety of training sets with different data factors, including dataset scale, pattern complexity, example difficulty, etc. First, we show that increased dataset complexity can lead to better generalization behavior on multiple different generalization challenges. To further understand this improvement, we show two axes of the benefit from more complex datasets: they provide more diverse examples so compositional understanding becomes more effective, and they also prevent ungeneralizable memorization of the examples due to reduced example repetition frequency. Finally, we explore how training examples of different difficulty levels influence generalization differently. On synthetic datasets, simple examples invoke stronger compositionality than hard examples do. On larger-scale real language datasets, while hard examples become more important potentially to ensure decent data coverage, a balanced mixture of simple and hard examples manages to induce the strongest generalizability.

Data Factors for Better Compositional Generalization

Safety detection has been an increasingly important topic in recent years and it has become even more necessary to develop reliable safety detection systems with the rapid development of large language models. However, currently available safety detection systems have limitations in terms of their versatility and interpretability. In this paper, we first introduce InstructSafety, a safety detection framework that unifies 7 common sub-tasks for safety detection. These tasks are unified into a similar form through different instructions. We then conduct a comprehensive survey of existing safety detection datasets and process 39 human-annotated datasets for instruction tuning. We also construct adversarial samples to enhance the model's robustness. After fine-tuning Flan-T5 on the collected data, we have developed Safety-Flan-T5, a multidimensional and explainable safety detector. We conduct comprehensive experiments on a variety of datasets and tasks, and demonstrate the strong performance of Safety-Flan-T5 in comparison to supervised baselines and served APIs (Perspective API, ChatGPT and InstructGPT). We will release the processed data, fine-tuned Safety-Flan-T5 and related code for public use.

InstructSafety: A Unified Framework for Building Multidimensional and Explainable Safety Detector through Instruction Tuning

Teachers’ growth mindset supportive language (GMSL)—rhetoric emphasizing that one's skills can be improved over time—has been shown to significantly reduce disparities in academic achievement and enhance students' learning outcomes. Although teachers espouse growth mindset principles, most find it difficult to adopt GMSL in their practice due the lack of effective coaching in this area. We explore whether large language models (LLMs) can provide automated, personalized coaching to support teachers' use of GMSL. We establish an effective coaching tool to reframe unsupportive utterances to GMSL by developing (i) a parallel dataset containing GMSL-trained teacher reframings of unsupportive statements with an accompanying annotation guide, (ii) a GMSL prompt framework to revise teachers’ unsupportive language, and (iii) an evaluation framework grounded in psychological theory for evaluating GMSL with the help of students and teachers. We conduct a large-scale evaluation involving 174 teachers and 1,006 students, finding that both teachers and students perceive GMSL-trained teacher and model reframings as more effective in fostering a growth mindset and promoting challenge-seeking behavior, among other benefits. We also find that model-generated reframings outperform those from the GMSL-trained teachers. These results show promise for harnessing LLMs to provide automated GMSL feedback for teachers and, more broadly, LLMs’ potentiality for supporting students’ learning in the classroom. Our findings also demonstrate the benefit of large-scale human evaluations when applying LLMs in educational domains.

“Mistakes Help Us Grow”: Facilitating and Evaluating Growth Mindset Supportive Language in Classrooms

Human preference judgments are pivotal in guiding large language models (LLMs) to produce outputs that align with human values. Human evaluations are also used in summarization tasks to compare outputs from various systems, complementing existing automatic metrics. Despite their significance, however, there has been limited research probing these pairwise or $k$-wise comparisons. The collective impact and relative importance of factors such as output length, informativeness, fluency, and factual consistency are still not well understood. It is also unclear if there are other hidden factors influencing human judgments. In this paper, we conduct an in-depth examination of a collection of pairwise human judgments released by OpenAI. Utilizing the Bradley-Terry-Luce (BTL) model, we reveal the inherent preferences embedded in these human judgments. We find that the most favored factors vary across tasks and genres, whereas the least favored factors tend to be consistent, e.g., outputs are too brief, contain excessive off-focus content or hallucinated facts. Our findings have implications on the construction of balanced datasets in human preference evaluations, which is a crucial step in shaping the behaviors of future LLMs.

DecipherPref: Analyzing Influential Factors in Human Preference Judgments via GPT-4 | VIDEO

While large neural-based conversational models have become increasingly proficient dialogue agents, recent work has highlighted safety issues with these systems. For example, these systems can be goaded into generating toxic content, often perpetuating social biases or stereotypes. We investigate a retrieval-based approach for reducing bias and toxicity in responses from chatbots. It uses in-context learning to steer a model towards safer generations. Concretely, to generate a response to an unsafe dialogue context, we retrieve demonstrations of safe responses to similar dialogue contexts. We find our method performs competitively with existing approaches to dialogue safety without requiring training. We also show, using automatic and human evaluation, that reductions in toxicity obtained using our approach are not at the cost engagingness or coherency. Finally, we note our method can be used in compliment to existing dialogue safety approaches, such as RLHF.

Using In-Context Learning to Improve Dialogue Safety

Various types of social biases have been reported with pretrained Masked Language Models (MLMs) in prior work. However, multiple underlying factors are associated with an MLM such as its model size, size of the training data, training objectives, the domain from which pretraining data is sampled, tokenization, and languages present in the pretrained corpora, to name a few. It remains unclear as to which of those factors influence social biases that are learned by MLMs. To study the relationship between model factors and the social biases learned by an MLM, as well as the downstream task performance of the model, we conduct a comprehensive study over 39 pretrained MLMs covering different model sizes, training objectives, tokenization methods, training data domains and languages. Our results shed light on important factors often neglected in prior literature, such as tokenization or model objectives.

A Predictive Factor Analysis of Social Biases and Task-Performance in Pretrained Masked Language Models

Two of the central factors believed to underpin human sentence processing difficulty are expectations and retrieval from working memory. A recent attempt to create a unified cognitive model integrating these two factors have relied on the parallels between the self-attention mechanism of transformer language models and cue-based retrieval theories of working memory in human sentence processing (Ryu and Lewis 2021). While the authors show that attention patterns in specialized attention heads of GPT-2 are consistent with a key prediction of cue-based retrieval models, similarity-based interference effects, their method requires the identification of syntactically specialized attention heads, and makes an cognitively implausible implicit assumption that hundreds of memory retrieval operations take place in parallel. In the present work, we develop a recurrent neural language model with a single self-attention head, which more closely parallels the memory system assumed by cognitive theories. We show that our model’s single attention head can capture semantic and syntactic interference effects observed in human experiments.

A Language Model with Limited Memory Capacity Captures Interference in Human Sentence Processing

As large language models are integrated into society, robustness toward a suite of prompts is increasingly important to maintain reliability in a high-variance environment.Robustness evaluations must comprehensively encapsulate the various settings in which a user may invoke an intelligent system. This paper proposes ASSERT, Automated Safety Scenario Red Teaming, consisting of three methods -- semantically aligned augmentation, target bootstrapping, and adversarial knowledge injection. For robust safety evaluation, we apply these methods in the critical domain of AI safety to algorithmically generate a test suite of prompts covering diverse robustness settings -- semantic equivalence, related scenarios, and adversarial. We partition our prompts into four safety domains for a fine-grained analysis of how the domain affects model performance. Despite dedicated safeguards in existing state-of-the-art models, we find statistically significant performance differences of up to 11% in absolute classification accuracy among semantically related scenarios and error rates of up to 19% absolute error in zero-shot adversarial settings, raising concerns for users' physical safety.

ASSERT: Automated Safety Scenario Red Teaming for Evaluating the Robustness of Large Language Models

Coherence is a linguistic term that refers to the relations between small textual units (sentences, propositions), which make the text logically consistent and meaningful to the reader. With the advances of generative foundational models in NLP, there is a pressing need to automatically assess the human-perceived coherence of automatically generated texts.
Up until now, little work has been done on explicitly assessing the coherence of generated texts and analyzing the factors contributing to (in)coherence. 
Previous work on the topic used other tasks, e.g., sentence reordering, as proxies of coherence, rather than approaching coherence detection heads on. In this paper, we introduce {\sc CoheSentia}, a novel benchmark of human-perceived coherence of automatically generated texts. 
Our annotation protocol reflects two perspectives; one is global, assigning a single coherence score, and the other is incremental, scoring sentence by sentence. The incremental method produces an (in)coherence score for each text fragment and also pinpoints reasons for incoherence at that point. Our benchmark contains 500 automatically-generated and human-annotated paragraphs, each annotated in both methods, by multiple raters. Our analysis shows that the inter-annotator agreement in the incremental mode is higher than in the holistic alternative, and our experiments show that standard LMs fine-tuned for coherence detection show varied performance on the different factors contributing to (in)coherence. All in all, these models yield unsatisfactory performance, emphasizing the need for developing more reliable methods for coherence assessment.

COHESENTIA: A Novel Benchmark of Incremental versus Holistic Assessment of Coherence in Generated Texts

The current study investigates whether a running man's pictogram on emergency signage is as effective as an arrow in conveying direction, especially in emergencies. We conducted two experiments to address the following questions: first, comparing the ease of reading the two signages, and second, presenting an incomplete image of a running man (RM) signage design pictogram to investigate important components of running man that contribute in conveying direction. In both conditions, the participant's task is to identify the orientation/direction and choose the keys corresponding to the right/left orientation/direction.

Underline digital video library

Quantifying the Dialect Gap and its Correlates Across Languages

Towards Safer Operations: An Expert-involved Dataset of High-Pressure Gas Incidents for Preventing Future Failures | VIDEO

Data Factors for Better Compositional Generalization

InstructSafety: A Unified Framework for Building Multidimensional and Explainable Safety Detector through Instruction Tuning

“Mistakes Help Us Grow”: Facilitating and Evaluating Growth Mindset Supportive Language in Classrooms

DecipherPref: Analyzing Influential Factors in Human Preference Judgments via GPT-4 | VIDEO

Using In-Context Learning to Improve Dialogue Safety

A Predictive Factor Analysis of Social Biases and Task-Performance in Pretrained Masked Language Models

A Language Model with Limited Memory Capacity Captures Interference in Human Sentence Processing

ASSERT: Automated Safety Scenario Red Teaming for Evaluating the Robustness of Large Language Models

COHESENTIA: A Novel Benchmark of Incremental versus Holistic Assessment of Coherence in Generated Texts

Investigating design of running man in emergency signage

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