Mexico

We present DIALIGHT, a toolkit for developing and evaluating multilingual Task-Oriented Dialogue (ToD) systems which facilitates systematic evaluations and comparisons between ToD systems using fine-tuning of Pretrained Language Models (PLMs) and those utilising the zero-shot and in-context learning capabilities of Large Language Models (LLMs). In addition to automatic evaluation, this toolkit features (i) a secure, user-friendly web interface for fine-grained human evaluation at both local utterance level and global dialogue level, and (ii) a microservice-based backend, improving efficiency and scalability. Our evaluations reveal that while PLM fine-tuning leads to higher accuracy and coherence, LLM-based systems excel in producing diverse and likeable responses. However, we also identify significant challenges of LLMs in adherence to task-specific instructions and generating outputs in multiple languages, highlighting areas for future research. We hope this open-sourced toolkit will serve as a valuable resource for researchers aiming to develop and properly evaluate multilingual ToD systems and will lower, currently still high, entry barriers in the field.

NAACL 2024

DIALIGHT: Lightweight Multilingual Development and Evaluation of Task-Oriented Dialogue Systems with Large Language Models

multilingual dialogue system

large language model

human evaluation

task-oriented dialogue system

poster

## Welcome to 2024 Annual Conference of the North American Chapter of the Association for Computational Linguistics!
This year, the conference is in Mexico City. NAACL was actually already planned for Mexico City in 2021, but due to the pandemic the entire conference was moved online. This year, finally, we get to go! So it is my sincere pleasure to welcome you to Mexico City, whether in person or virtually. Having the conference in Mexico City is a good opportunity to emphasize that NAACL is our flagship conference for ACL members not only in North America but also in Central and South America, even though NAACL has been bearing “North” in its name. At this year’s conference, we have a theme to match, with a theme track on the Languages of Latin America to showcase the linguistic diversity of the region.
 
The opportunity to present at NAACL should not depend on a researcher’s travel budget, or their family status. This is why it is so important to make virtual participation at NAACL as good an experience as possible – but we want to also provide a good experience for in-person participants. As a community, we are still working out the best way to do that. This year at NAACL, we are trying out a big virtual poster session ahead of the conference, with the hope that this will make make for a lively and interactive experience. At the same time, we are reducing virtual oral presentations, which seem to be particularly tricky to make to work well. A big thanks to the NAACL program chairs and to Luciana Benotti for all their ideas and work to improve the virtual experience. And participants, virtual as well as in-person: Please let us know what worked for you and what didn’t, so we can continue to improve hybrid conferences. 
 
I have been lucky to work with many amazing people. Without their insight, dedication and patience, and without the many hours of work they put in, NAACL would not have been possible. A huge thank you to the program chairs Helena Gomez, Kevin Duh, and Steve Bethard – you are the best! 
 
Finally, I would like to thank all authors, invited speakers and panelists, area chairs and reviewers, the volunteers organizing and chairing sessions, and all attendees, in-person and virtual. Thank you for helping us make NAACL 2024 come to life. 
 
Welcome and hope you all enjoy the conference! 
Katrin Erk 
The University of Texas at Austin 
NAACL-2024 General Chair 
*You can read the full Welcome message in the [Conference Handbook (downloadable)](https://drive.google.com/file/d/1H1NvW0VASQjkSCYgw3mr-3l4yYDSxz6B/view?usp=sharing)*

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2024 Annual Conference of the North American Chapter of the Association for Computational Linguistics

Transformer language models (LMs) have been shown to represent concepts as directions in the latent space of hidden activations. However, for any human-interpretable concept, how can we find its direction in the latent space? We present a technique called linear relational concepts (LRC) for finding concept directions corresponding to human-interpretable concepts by first modeling the relation between subject and object as a linear relational embedding (LRE). We find that inverting the LRE and using earlier object layers results in a powerful technique for finding concept directions that outperforms standard black-box probing classifiers. We evaluate LRCs on their performance as concept classifiers as well as their ability to causally change model output.

Identifying Linear Relational Concepts in Large Language Models

Recent advancement in large language models (LLMs) has offered a strong potential for natural language systems to process informal language. A representative form of informal language is slang, used commonly in daily conversations and online social media. To date, slang has not been comprehensively evaluated in LLMs due partly to the absence of a carefully designed and publicly accessible benchmark. Using movie subtitles, we construct a dataset that supports evaluation on a diverse set of tasks pertaining to automatic processing of slang. For both evaluation and finetuning, we show the effectiveness of our dataset on two core applications: 1) slang detection, and 2) identification of regional and historical sources of slang from natural sentences. We also show how our dataset can be used to probe the output distributions of LLMs for interpretive insights. We find that while LLMs such as GPT-4 achieve good performance in a zero-shot setting, smaller BERT-like models finetuned on our dataset achieve comparable performance. Furthermore, we show that our dataset enables finetuning of LLMs such as GPT-3.5 that achieve substantially better performance than strong zero-shot baselines. Our work offers a comprehensive evaluation and a high-quality benchmark on English slang based on the OpenSubtitles corpus, serving both as a publicly accessible resource and a platform for applying tools for informal language processing.

Toward Informal Language Processing: Knowledge of Slang in Large Language Models

The impressive performance of recent language models across a wide range of tasks suggests that they possess a degree of abstract reasoning skills. Are these skills general and transferable, or specialized to specific tasks seen during pretraining? To disentangle these effects, we propose an evaluation framework based on “counterfactual” task variants that deviate from the default assumptions underlying standard tasks. Across a suite of 11 tasks, we observe nontrivial performance on the counterfactual variants, but nevertheless find that performance substantially and consistently degrades compared to the default conditions. This suggests that while current LMs may possess abstract task-solving skills to an extent, they often also rely on narrow, non-transferable procedures for task-solving. These results motivate a more careful interpretation of language model performance that teases apart these aspects.

Reasoning or Reciting? Exploring the Capabilities and Limitations of Language Models Through Counterfactual Tasks

Quantitative evaluation metrics have been pivotal in gauging the advancements of AI systems like large language models (LLMs). However, due to the intricate nature of real-world tasks, a single scalar to quantify and compare performance trivializes the fine-grained nuances of model behavior. Additionally, metrics do not yield actionable diagnostics for model improvement, thus requiring extensive manual efforts of scientists, involving sifting through vast datasets and attempting hit-or-miss adjustments to training data or setups. In this work, we address the shortcomings of quantitative metrics by proposing QualEval, which uses automated qualitative evaluation as a vehicle for model improvement. QualEval uses a powerful LLM reasoner and our novel flexible linear programming solver to generate human-readable insights that when applied, accelerate model improvement. The insights are supported by a dashboard report with fine-grained visualizations and human-interpretable analyses. We corroborate the faithfulness of QualEval by demonstrating that leveraging its insights, for example, improves the absolute performance of the Llama 2 model by up to 15% points relative on a challenging dialogue task (DialogSum) when compared to baselines. QualEval successfully increases the pace and quality of model development by eliminating the need of arduous manual analysis, thus serving as a data-scientist-in-a-box.

QualEval: Qualitative Evaluation for Model Improvement

To reduce issues like hallucinations and lack of control in Large Language Models (LLMs), a common method is to generate responses by grounding on external contexts given as input, known as knowledge-augmented models. However, previous research often narrowly defines "grounding" as just having the correct answer, which does not ensure the reliability of the entire response. To overcome this, we propose a stricter definition of grounding: a model is truly grounded if it (1) fully utilizes the necessary knowledge from the provided context, and (2) stays within the limits of that knowledge. We introduce a new dataset and a grounding metric to evaluate model capability under the definition. We perform experiments across 25 LLMs of different sizes and training methods and provide insights into factors that influence grounding performance. Our findings contribute to a better understanding of how to improve grounding capabilities and suggest an area of improvement toward more reliable and controllable LLM applications.

How Well Do Large Language Models Truly Ground?

We show the viability of tackling misuses of large language models beyond the identification of machine-generated text. While existing zero-bit watermark methods focus on detection only, some malicious misuses demand tracing the adversary user for counteracting them. To address this, we propose Multi-bit Watermark via Position Allocation, embedding traceable multi-bit information during language model generation. Through allocating tokens onto different parts of the messages, we embed longer messages in high corruption settings without added latency. By independently embedding sub-units of messages, the proposed method outperforms the existing works in terms of robustness and latency. Leveraging the benefits of zero-bit watermarking, our method enables robust extraction of the watermark without any model access, embedding and extraction of long messages (≥ 32-bit) without finetuning, and maintaining text quality, while allowing zero-bit detection all at the same time.

Advancing Beyond Identification: Multi-bit Watermark for Large Language Models

An effective method for combining frozen large language models (LLM) and visual encoders involves a resampler module that creates a `visual prompt' which is provided to the LLM, along with the textual prompt. While this approach has enabled impressive performance across many coarse-grained tasks like image captioning and visual question answering, more fine-grained tasks that require spatial understanding have not been thoroughly examined. In this paper, we use diagnostic classifiers to measure the extent to which the visual prompt produced by the resampler encodes spatial information. Our results show that this information is largely absent from the resampler output when kept frozen during training of the classifiers. However, when the resampler and classifier are trained jointly, we observe a significant performance boost. This shows that the compression achieved by the resamplers can in principle encode the requisite spatial information, but that more object-aware objectives are needed at the pretraining stage to facilitate this capability.

Lost in Space: Probing Fine-grained Spatial Understanding in Vision and Language Resamplers

The rise of large-scale multimodal models has paved the pathway for groundbreaking advances in generative modeling and reasoning, unlocking transformative applications in a variety of complex tasks. However, a pressing question that remains is their genuine capability for stronger forms of generalization, which has been largely underexplored in the multimodal setting. Our study aims to address this by examining sequential compositional generalization using CompAct (Compositional Activities), a carefully constructed, perceptually grounded dataset set within a rich backdrop of egocentric kitchen activity videos. Each instance in our dataset is represented with a combination of raw video footage, naturally occurring sound, and crowd-sourced step-by-step descriptions. More importantly, our setup ensures that the individual concepts are consistently distributed across training and evaluation sets, while their compositions are novel in the evaluation set. We conduct a comprehensive assessment of several unimodal and multimodal models. Our findings reveal that bi-modal and tri-modal models exhibit a clear edge over their text-only counterparts. This highlights the importance of multimodality while charting a trajectory for future research in this domain.

Sequential Compositional Generalization in Multimodal Models

Efficient tabular data processing is crucial in various industries, especially with large datasets. This paper introduces an auto-prompt generation system for LLMs, proposing a Reinforcement Learning-based algorithm and a cell-level similarity approach for prompt creation. Extensive testing across 66 datasets shows improved performance in data imputation, error detection and entity matching.

An Automatic Prompt Generation System for Tabular Data Tasks

To establish sophisticated monitoring of newspaper articles for detecting crisis-related signals, natural language processing has to cope with unstructured data, media, and cultural bias as well as multiple languages. So far, research on detecting signals in newspaper articles is focusing on structured data, restricted language settings, and isolated application domains. When considering complex crisis-related signals, a high number of diverse newspaper articles in terms of language and culture reduces potential biases. We demonstrate MENDEL – a model for multi-lingual and open-domain newspaper signaling for detecting crisis-related indicators in newspaper articles. The model works with unstructured news data and combines multiple transformer-based models for pre-processing (STANZA) and content filtering (RoBERTa, GPT-3.5). Embedded in a Question-Answering (QA) setting, MENDEL supports multiple languages (>66) and can detect early newspaper signals for open crisis domains in real-time.

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DIALIGHT: Lightweight Multilingual Development and Evaluation of Task-Oriented Dialogue Systems with Large Language Models

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