Mexico

Empathy requires perspective-taking: empathetic responses require a person to reason about what another has experienced and communicate that understanding in language. However, most NLP approaches to empathy do not explicitly model this alignment process. Here, we introduce a new approach to recognizing alignment in empathetic speech, grounded in Appraisal Theory. We introduce a new dataset of over 9.2K span-level annotations of different types of appraisals of a person&#39;s experience and over 3K empathetic alignments between a speaker&#39;s and observer&#39;s speech. Through computational experiments, we show that these appraisals and alignments can be accurately recognized. In experiments in over 9.2M Reddit conversations, we find that appraisals capture meaningful groupings of behavior but that most responses have minimal alignment. However, we find that mental health professionals engage with substantially more empathetic alignment.

NAACL 2024

Modeling Empathetic Alignment in Conversation

appraisal theory

alignment

empathy

Empathy requires perspective-taking: empathetic responses require a person to reason about what another has experienced and communicate that understanding in language. However, most NLP approaches to empathy do not explicitly model this alignment process. Here, we introduce a new approach to recognizing alignment in empathetic speech, grounded in Appraisal Theory. We introduce a new dataset of over 9.2K span-level annotations of different types of appraisals of a person's experience and over 3K empathetic alignments between a speaker's and observer's speech. Through computational experiments, we show that these appraisals and alignments can be accurately recognized. In experiments in over 9.2M Reddit conversations, we find that appraisals capture meaningful groupings of behavior but that most responses have minimal alignment. However, we find that mental health professionals engage with substantially more empathetic alignment.

technical paper

## Welcome to 2024 Annual Conference of the North American Chapter of the Association for Computational Linguistics!
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The University of Texas at Austin 
NAACL-2024 General Chair 
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2024 Annual Conference of the North American Chapter of the Association for Computational Linguistics

Emotion Recognition in Conversation (ERC) plays a crucial role in enabling dialogue sys- tems to effectively respond to user requests. The emotions in a conversation can be identi- fied by the representations from various modal- ities, such as audio, visual, and text. How- ever, due to the weak contribution of non-verbal modalities to recognize emotions, multimodal ERC has always been considered a challenging task. In this paper, we propose Teacher-leading Multimodal fusion network for ERC (TelME). TelME incorporates cross-modal knowledge distillation to transfer information from a lan- guage model acting as the teacher to the non- verbal students, thereby optimizing the efficacy of the weak modalities. We then combine multi- modal features using a shifting fusion approach in which student networks support the teacher. TelME achieves state-of-the-art performance in MELD, a multi-speaker conversation dataset for ERC. Finally, we demonstrate the effec- tiveness of our components through additional experiments.

TelME: Teacher-leading Multimodal Fusion Network for Emotion Recognition in Conversation

Pre-trained language models (PLMs) have attracted enormous attention over the past few years with their unparalleled performances. Meanwhile, the soaring cost to train PLMs as well as their amazing generalizability have jointly contributed to few-shot fine-tuning and prompting as the most popular training paradigms for natural language processing (NLP) models. Nevertheless, existing studies have shown that these NLP models can be backdoored such that model behavior is manipulated when trigger tokens are presented. In this paper, we propose PromptFix, a novel backdoor mitigation strategy for NLP models via adversarial prompt-tuning in few-shot settings. Unlike existing NLP backdoor removal methods, which rely on accurate trigger inversion and subsequent model fine-tuning, PromptFix keeps the model parameters intact and only utilizes two extra sets of soft tokens which approximate the trigger and counteract it respectively. The use of soft tokens and adversarial optimization eliminates the need to enumerate possible backdoor configurations and enables an adaptive balance between trigger finding and preservation of performance. Experiments with various backdoor attacks validate the effectiveness of the proposed method and the performances when domain shift is present further shows PromptFix's applicability to models pretrained on unknown data source which is the common case in prompt tuning scenarios.

PromptFix: Few-shot Backdoor Removal via Adversarial Prompt Tuning

This paper investigates the optimal selection and fusion of feature encoders across multiple modalities and combines these in one neural network to improve sentiment detection. We compare different fusion methods and examine the impact of multi-loss training within the multi-modality fusion network, identifying surprisingly important findings relating to subnet performance. We have also found that integrating context significantly enhances model performance. Our best model achieves state-of-the-art performance for three datasets (CMU-MOSI, CMU-MOSEI and CH-SIMS). These results suggest a roadmap toward an optimized feature selection and fusion approach for enhancing sentiment detection in neural networks.

Multimodal Multi-loss Fusion Network for Sentiment Analysis

Metaphorical language is a pivotal element in the realm of political framing. Existing work from linguistics and the social sciences provides compelling evidence regarding the distinctiveness of conceptual framing for political ideology perspectives. However, the nature and utilization of metaphors and the effect on audiences of different political ideologies within political discourses are hardly explored. To enable research in this direction, in this work we create a dataset, originally based on news editorials and labeled with their persuasive effects on liberals and conservatives and extend it with annotations pertaining to metaphorical usage of language. To that end, first, we identify all single metaphors and composite metaphors. Secondly, we provide annotations of the source and target domains for each metaphor. As a result, our corpus consists of 300 news editorials annotated with spans of texts containing metaphors and the corresponding domains of which these metaphors draw from. Our analysis shows that liberal readers are affected by metaphors, whereas conservatives are resistant to them. Both ideologies are affected differently based on the metaphor source and target category. For example, liberals are affected by metaphors in the Darkness & Light (e.g., death) source domains, where as the source domain of Nature affects conservatives more significantly.

Analyzing the Use of Metaphors in News Editorials for Political Framing

Do the Spratly Islands belong to China, the Philippines, or Vietnam? A pretrained large language model (LLM) may answer differently if asked in the languages of each claimant country: Chinese, Tagalog, or Vietnamese. This contrasts with a multilingual human, who would likely answer consistently. In this paper, we show that LLMs recall certain geographical knowledge inconsistently when queried in different languages---a phenomenon we term geopolitical bias. As a targeted case study, we consider territorial disputes, an inherently controversial and multilingual task. We introduce BorderLines, a dataset of territorial disputes which covers 251 territories, each associated with a set of multiple-choice questions in the languages of each claimant country (49 languages in total). We also propose a suite of evaluation metrics to precisely quantify bias and consistency in responses across different languages. We then evaluate various multilingual LLMs on our dataset and metrics to probe their internal knowledge and use the proposed metrics to discover numerous inconsistencies in how these models respond in different languages. Finally, we explore several prompt modification strategies, aiming to either amplify or mitigate geopolitical bias, which highlights how brittle LLMs are and how they tailor their responses depending on cues from the interaction context. Our code and data are available at https://github.com/manestay/borderlines.

This Land is Your, My Land: Evaluating Geopolitical Bias in Language Models through Territorial Disputes

We tested the robustness of sarcasm detection models by examining their behavior when fine-tuned on four sarcasm datasets containing varying characteristics of sarcasm: label source (authors vs. third-party), domain (social media/online vs. offline conversations/dialogues), style (aggressive vs. humorous mocking). We tested their prediction performance on the same dataset (intra-dataset) and across different datasets (cross-dataset). For intra-dataset predictions, models consistently performed better when fine-tuned with third-party labels rather than with author labels. For cross-dataset predictions, most models failed to generalize well to the other datasets, implying that one type of dataset cannot represent all sorts of sarcasm with different styles and domains. Compared to the existing datasets, models fine-tuned on the new dataset we release in this work showed the highest generalizability to other datasets. With a manual inspection of the datasets and post-hoc analysis, we attributed the difficulty in generalization to the fact that sarcasm actually comes in different domains and styles. We argue that future sarcasm research should take the broad scope of sarcasm into account.

Generalizable Sarcasm Detection is Just Around the Corner, of Course!

The versatility of Large Language Models (LLMs) on natural language understanding tasks has made them popular for research in social sciences. To properly understand the properties and innate personas of LLMs, researchers have performed studies that involve using prompts in the form of questions that ask LLMs about particular opinions. In this study, we take a cautionary step back and examine whether the current format of prompting LLMs elicits responses in a consistent and robust manner. We first construct a dataset that contains 693 questions encompassing 39 different instruments of persona measurement on 115 persona axes. Additionally, we design a set of prompts containing minor variations and examine LLMs' capabilities to generate answers, as well as prompt variations to examine their consistency with respect to content-level variations such as switching the order of response options or negating the statement. Our experiments on 17 different LLMs reveal that even simple perturbations significantly downgrade a model's question-answering ability, and that most LLMs have low negation consistency. Our results suggest that the currently widespread practice of prompting is insufficient to accurately and reliably capture model perceptions, and we therefore discuss potential alternatives to improve these issues.

You don’t need a personality test to know these models are unreliable: Assessing the Reliability of Large Language Models on Psychometric Instruments

Large Language Models (LLMs) have demonstrated remarkable generative abilities, but can they judge the quality of their own generations and self-improve? A popular concept, referred to as *self-refinement*, postulates that LLMs can detect and correct the errors in their generations when asked to do so. However, recent empirical evidence points in the opposite direction, suggesting that LLMs often struggle to accurately identify errors when reasoning is involved. To address this, we propose a reasoning with a refinement strategy called *ART: Ask, Refine, and Trust*, which *asks* necessary questions to decide when an LLM should *refine* its output, and uses it to affirm or deny *trust* in its refinement by ranking the refinement and the initial prediction. On two multistep reasoning tasks of mathematical word problems (GSM8K) and question answering (StrategyQA), *ART* achieves a performance gain of $+5$ points over self-refinement baselines, while using a much smaller model as the decision maker. We believe that *ART* with smaller models, making refinement decisions can be a cost-effective alternative to fine-tuning LLMs.

The ART of LLM Refinement: Ask, Refine, and Trust

There are several linguistic claims about situations where words are more likely to be used as metaphors. However, few studies have sought to verify such claims with large corpora. This study entails a large-scale, corpus-based analysis of certain existing claims about verb metaphors, by applying metaphor detection to sentences extracted from Common Crawl and using the statistics obtained from the results. The verification results indicate that the direct objects of verbs used as metaphors tend to have lower degrees of concreteness, imageability, and familiarity, and that metaphors are more likely to be used in emotional and subjective sentences.

Verifying Claims About Metaphors with Large-Scale Automatic Metaphor Identification

We present Multiple-Question Multiple-Answer (MQMA), a novel approach to do text-VQA in encoder-decoder transformer models. To the best of our knowledge, almost all previous approaches for text-VQA process a single question and its associated content to predict a single answer. However, in industry applications, users may come up with multiple questions about a single image. In order to answer multiple questions from the same image, each question and content are fed into the model multiple times. In contrast, our proposed MQMA approach takes multiple questions and content as input at the encoder and predicts multiple answers at the decoder in an auto-regressive manner at the same time. We make several novel architectural modifications to standard encoder-decoder transformers to support MQMA. We also propose a novel MQMA denoising pre-training task which is designed to teach the model to align and delineate multiple questions and content with associated answers. MQMA pre-trained model achieves state-of-the-art results on multiple text-VQA datasets, each with strong baselines. Specifically, on OCR-VQA (+2.5%), TextVQA (+1.4%), ST-VQA (+0.6%), DocVQA (+1.1%) absolute improvements over the previous state-of-the-art approaches.

Modeling Empathetic Alignment in Conversation

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Modeling Empathetic Alignment in Conversation

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