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Identifying intents from dialogue utterances forms an integral component of task-oriented dialogue systems. Intent-related tasks are typically formulated either as a classification task, where the utterances are classified into predefined categories or as a clustering task when new and previously unknown intent categories need to be discovered from these utterances. Further, the intent classification may be modeled in a multiclass (MC) or multilabel (ML) setup. While typically these tasks are modeled as separate tasks, we propose INTENDD a unified approach leveraging a shared utterance encoding backbone. INTENDD uses an entirely unsupervised contrastive learning strategy for representation learning, where pseudo labels for the unlabeled utterances are generated based on their lexical features. Additionally, we introduce a two-step post-processing setup for the classification tasks using modified adsorption. Here, first, the residuals in the training data are propagated followed by smoothing the labels both modeled in a transductive setting. Through extensive evaluations on various benchmark datasets, we find that our approach consistently outperforms competitive baselines across all three tasks. On average, INTENDD reports percentage improvements of 2.32 %, 1.26 %, and 1.52 % in their respective metrics for few-shot MC, few-shot ML, and the intent discovery tasks respectively.

EMNLP 2023

IntenDD: A Unified Contrastive Learning Approach for Intent Detection and Discovery

intendd

multiclass

multilabel

workshop paper

**Welcome to EMNLP 2023!**

On behalf of the EMNLP 2023 Organizing Committee, I extend a warm and heartfelt welcome to all of you to the 2023 Conference on Empirical Methods in Natural Language Processing (EMNLP). It is with immense pleasure and excitement that we gather here in Singapore, a vibrant hub of innovation and technological advancement.

The conference program is packed with insightful presentations, thought-provoking workshops, and engaging networking opportunities. In addition to the technical sessions, we have also planned several social events that will provide you with the opportunity to connect with your colleagues.

The conference is held in person at the Resorts World Convention Centre in Singapore, and available on-line with the help of Underline.

For those in Singapore, I hope that you will find time to explore the exciting Sentosa Island, Gardens by the Bay, Singapore Botanic Gardens and the many other attractions unique to Singapore.

Of course, we are grateful to our sponsors and partners for their generous support of EMNLP 2023, whose contributions make it possible for us to host this world-class event.

Yuji Matsumoto (RIKEN AIP) 
EMNLP 2023 General Chair

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EMNLP 2023 took place in Singapore from Dec 6th to Dec 10th, 2023.

Transformer-based models have achieved dominant performance in numerous NLP tasks. Despite their remarkable successes, pre-trained transformers such as BERT suffer from a computationally expensive self-attention mechanism that interacts with all tokens, including the ones unfavorable to classification performance. To overcome these challenges, we propose integrating two strategies: token pruning and token combining. Token pruning eliminates less important tokens in the attention mechanism’s key and value as they pass through the layers. Additionally, we adopt fuzzy logic to handle uncertainty and alleviate potential mispruning risks arising from an imbalanced distribution of each token’s importance. Token combining, on the other hand, condenses input sequences into smaller sizes in order to further compress the model. By integrating these two approaches, we not only improve the model’s performance but also reduce its computational demands. Experiments with various datasets demonstrate superior performance compared to baseline models, especially with the best improvement over the existing BERT model, achieving +5%p in accuracy and +5.6%p in F1 score. Additionally, memory cost is reduced to 0.61x, and a speedup of 1.64x is achieved.

Focus on the Core: Efficient Attention via Pruned Token Compression for Document Classification

A desirable trait of an artificial agent acting in the visual world is to continually learn a sequence of language-informed tasks while striking a balance between sufficiently specializing in each task and building a generalized knowledge for transfer. Selective specialization, i.e., a careful selection of model components to specialize in each task, is a strategy to provide control over this trade-off. However, the design of selection strategies requires insights on the role of each model component in learning rather specialized or generalizable representations, which poses a gap in current research. Thus, our aim with this work is to provide an extensive analysis of selection strategies for visually grounded continual language learning. Due to the lack of suitable benchmarks for this purpose, we introduce two novel diagnostic datasets that provide enough control and flexibility for a thorough model analysis. We assess various heuristics for module specialization strategies as well as quantifiable measures for two different types of model architectures. Finally, we design conceptually simple approaches based on our analysis that outperform common continual learning baselines.1 Our results demonstrate the need for further efforts towards better aligning continual learning algorithms with the learning behaviors of individual model parts.

Visually Grounded Continual Language Learning with Selective Specialization

Large Language Models (LLMs) have made significant progress in utilizing tools, but their ability is limited by API availability and the instability of implicit reasoning, particularly when both planning and execution are involved. To overcome these limitations, we propose CREATOR, a novel framework that enables LLMs to create their own tools using documentation and code realization. CREATOR disentangles abstract tool creation and concrete decision execution, resulting in improved performance. We evaluate CREATOR on MATH and TabMWP benchmarks, respectively consisting of challenging math competition problems and diverse tabular contents. Remarkably, CREATOR outperforms existing chain-of-thought, program-of-thought, and tool-using baselines. Additionally, we introduce the Creation Challenge dataset, featuring 2K diverse questions, to emphasize the necessity and benefits of LLMs' tool creation ability. Further research demonstrates that leveraging LLMs as tool creators facilitates knowledge transfer, and LLMs exhibit varying levels of tool creation abilities, enabling them to adapt to diverse situations. The tool creation ability revolutionizes the LLM's problem-solving paradigm, driving us closer to the next frontier of artificial intelligence.

CREATOR: Tool Creation for Disentangling Abstract and Concrete Reasoning of Large Language Models

Transliteration is very important in the Indian
language context due to the usage of multi-
ple scripts and the widespread use of roman-
ized inputs. However, few training and evalu-
ation sets are publicly available. We introduce
Aksharantar1, the largest publicly available
transliteration dataset for Indian languages cre-
ated by mining from monolingual and paral-
lel corpora, as well as collecting data from hu-
man annotators. The dataset contains 26 mil-
lion transliteration pairs for 21 Indic lan-
guages from 3 language families using 12
scripts. Aksharantar is 21 times larger than ex-
isting datasets and is the first publicly available
dataset for 7 languages and 1 language fam-
ily. We also introduce the Aksharantar testset
comprising 103k word pairs spanning 19 lan-
guages that enables a fine-grained analysis of
transliteration models on native origin words,
foreign words, frequent words, and rare words.
Using the training set, we trained IndicXlit,
a multilingual transliteration model that im-
proves accuracy by 15% on the Dakshina test
set, and establishes strong baselines on the Ak-
sharantar testset introduced in this work. The
models, mining scripts, transliteration guide-
lines, and datasets are available at https://
github.com/AI4Bharat/IndicXlit under
open-source licenses.

Aksharantar: Open Indic-language Transliteration datasets and models for the Next Billion Users

A key contribution to being a successful researcher in natural language processing, as in any area, is having a clear overarching vision of what your body of research is trying to accomplish. Using my own 40-year career as an example, I will attempt to provide general advice on formulating and pursuing a coherent research vision. In particular, I will focus on formulating a unique, personal objective that exploits your specific talents, knowledge, and passions, and that is distinct from the current popular trends in the field. I will also focus on formulating a vision that bridges existing fields of study to produce an overarching agenda that unifies previously disparate ideas.

The Vision Thing: Finding and Pursuing your Research Passion

Natural language serves as the primary mode of communication when an intelligent agent with a physical presence engages with human beings. While a plethora of research focuses on natural language understanding (NLU), encompassing endeavors such as sentiment analysis, intent prediction, question answering, and summarization, the scope of NLU directed at situations necessitating tangible actions by an embodied agent remains limited. The inherent ambiguity and incompleteness inherent in natural language present challenges for intelligent agents striving to decipher human intention. To tackle this predicament head-on, we introduce a novel system known as \textbf{t}ask and \textbf{a}rgument \textbf{g}rounding for \textbf{E}mbodied agents (\system). At its core, our system employs an inventive neural network model designed to extract a series of tasks from complex task instructions expressed in natural language. Our proposed model adopts an encoder-decoder framework enriched with nested decoding to effectively extract tasks and their corresponding arguments from these intricate instructions. These extracted tasks are then mapped (or grounded) to the robot's established collection of skills, while the arguments find grounding in objects present within the environment. To facilitate the training and evaluation of our system, we have curated a dataset featuring complex instructions. The results of our experiments underscore the prowess of our approach, as it outperforms robust baseline models.

tagE: Enabling an Embodied Agent to Understand Human Instructions​

Large language models capture knowledge and abilities learned from their pre-training data, which is typically limited to text and code. We present approaches for *grounding* these LLMs to carry out tasks that involve visual perception and reasoning. Our methods leverage LLMs' abilities to generate (1) dialogue (2) questions and (3) code, putting these to use in a series of visual dialogue tasks where people interact with models in perceptually-complex settings.

Interacting with LLMs for Grounded Tasks

Large language models (LLMs) have shown increasing capacity at planning and executing a high-level goal in a live computer environment (e.g. MiniWoB++). To perform a task, recent works often require a model to learn from trace examples of the task via either supervised learning or few/many-shot prompting. Without these trace examples, it remains a challenge how an agent can autonomously learn and improve its control on a computer, which limits the ability of an agent to perform a new task. We approach this problem with a zero-shot agent that requires no given expert traces. Our agent plans for executable actions on a partially observed environment, and iteratively progresses a task by identifying and learning from its mistakes via self-reflection and structured thought management. On the easy tasks of MiniWoB++, we show that our zero-shot agent often outperforms recent SoTAs, with more efficient reasoning. For tasks with more complexity, our reflective agent performs on par with prior best models, even though previous works had the advantages of accessing expert traces or additional screen information.

A Zero-Shot Language Agent for Computer Control with Structured Reflection

Open-domain dialogue system usually requires different sources of knowledge to generate more informative and evidential responses. However, existing knowledge-grounded dialogue systems either focus on a single knowledge source or overlook the dependency between multiple sources of knowledge, which may result in generating inconsistent or even paradoxical responses. To incorporate multiple knowledge sources and dependencies between them, we propose SAFARI, a novel framework that leverages the exceptional capabilities of large language models (LLMs) in planning, understanding, and incorporating under both supervised and unsupervised settings. Specifically, SAFARI decouples the knowledge grounding into multiple sources and response generation, which allows easy extension to various knowledge sources including the possibility of not using any sources. To study the problem, we construct a personalized knowledge-grounded dialogue dataset Knowledge Behind Persona (KBP), which is the first to consider the dependency between persona and implicit knowledge. Experimental results on the KBP dataset demonstrate that the SAFARI framework can effectively produce persona-consistent and knowledge-enhanced responses.

Large Language Models as Source Planner for Personalized Knowledge-grounded Dialogues

Natural language is an instrument of interaction, where interlocutors produce and comprehend language to relay information to accomplish their intents. Both opportunities and challenges arise from the interactive nature of language. The response of participants to the language they comprehend can form a strong learning signal: did I achieve my intent? In the first part, I will define a simple, and general framework to rapidly learn from interaction feedback, and show how to use this signal to learn to produce natural language instructions. I will then discuss the problem of language-conditioned reinforcement learning, where benchmark development has been hindered because computing rewards requires resolving language semantics. I will describe a new approach to address this challenge.

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IntenDD: A Unified Contrastive Learning Approach for Intent Detection and Discovery

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