Canada

Pre-trained language models have shown their high performance of text processing in intelligent customer service platforms. However, these models do not leverage domain specific information. In this paper, we propose icsPLMs optimized for intelligent customer service on both word and sentence levels. Our experimental results represent that using targeted strategies can further improve the performance of pre-trained language models in this field.

AAAI 2024

icsPLMs: Exploring Pre-trained Language Models in Intelligent Customer Service (Student Abstract) | VIDEO

pretrained language model

intent classification

natural language processing

technical paper

We are pleased to announce the Thirty-Eighth AAAI Conference on Artificial Intelligence (AAAI-24), which will be held in Vancouver, British Columbia at the Vancouver Convention Centre – West Building from 20-27 February, 2024.

The purpose of the AAAI conference series is to promote research in Artificial Intelligence (AI) and foster scientific exchange between researchers, practitioners, scientists, students, and engineers across the entirety of AI and its affiliated disciplines. AAAI-24 will feature technical paper presentations, special tracks, invited speakers, workshops, tutorials, poster sessions, senior member presentations, competitions, and exhibit programs, and a range of other activities to be announced.

We expect for AAAI-24 to be an in-person conference – one author of all accepted papers will be expected to present work in person unless there are exceptional circumstances that prevent this.<br><br><br><br>

In order to access the AAAI-24 event page you need to register [here](https://aaai.org/aaai-conference/registration/)

The purpose of the AAAI conference series is to promote research in Artificial Intelligence (AI) and foster scientific exchange between researchers, practitioners, scientists, students, and engineers across the entirety of AI and its affiliated disciplines. 

In this evolving era of machine learning security, membership inference attacks have emerged as a potent threat to the confidentiality of sensitive data. In this attack, adversaries aim to determine whether a particular point was used during the training of a target model. This paper proposes a new method to gauge a data point’s membership in a model’s training set. Instead of correlating loss with membership, as is traditionally done, we have leveraged the fact that training examples generally exhibit higher confidence values when classified into their actual class. During training, the model is essentially being ’fit’ to the training data and might face particular difficulties in generalization to unseen data. This asymmetry leads to the model achieving higher confidence on the training data as it exploits the specific patterns and noise present in the training data. Our proposed approach leverages the confidence values generated by the machine-learning model. These confidence values provide a probabilistic measure of the model’s certainty in its predictions and can further be used to infer the membership of a given data point. Additionally, we also introduce another variant of our method that allows us to carry out this attack without knowing the ground truth(true class) of a given data point, thus offering an edge over existing label-dependent attack methods.

Confidence Is All You Need for MI Attacks (Student Abstract)

Fluid resuscitation is an initial treatment frequently employed to treat shock, restore lost blood, protect tissues from injury, and prevent organ dysfunction in critically ill patients. However, it is not without risk (e.g., overly aggressive resuscitation may cause organ damage and even death). We leverage machine learning models trained to assess sufficiency of resuscitation in laboratory animals subjected to induced hemorrhage and transfer them to use with human trauma patients. Our key takeaway is that animal experiments and models can inform human healthcare, especially when human data is limited or when collecting relevant human data via potentially harmful protocols is unfeasible.

Adapting Animal Models to Assess Sufficiency of Fluid Resuscitation in Humans (Student Abstract)

Recently, the field of Speech Enhancement has witnessed the success of diffusion-based generative models. However, these diffusion-based methods used to take multiple iterations to generate high-quality samples, leading to high computational costs and inefficiency. In this paper, we propose SDFEN (Shallow Diffusion for Fast spEech eNhancement), a novel approach for addressing the inefficiency problem while enhancing the quality of generated samples by reducing the iterative steps in the reverse process of diffusion method. Specifically, we introduce the shallow diffusion strategy initiating the reverse process with an adaptive time step to accelerate inference. In addition, a dedicated noisy predictor is further proposed to guide the adaptive selection of time step. Experiment results demonstrate the superiority of the proposed SDFEN in effectiveness and efficiency.

Shallow Diffusion for Fast Speech Enhancement (Student Abstract)

Occluded person re-identification (Re-ID) aims to address the potential occlusion problem when matching occluded or holistic pedestrians from different camera views. Many methods use the background as artificial occlusion  and rely on attention networks to exclude noisy interference. However, the significant discrepancy between simple background occlusion and realistic occlusion can negatively impact the generalization of the network. To address  this issue, we propose a novel transformer-based Attention Disturbance and Dual-Path Constraint Network (ADP) to  enhance the generalization of attention networks. Firstly, to  imitate real-world obstacles, we introduce an Attention Disturbance Mask (ADM) module that generates an offensive  noise, which can distract attention like a realistic occluder,  as a more complex form of occlusion. Secondly, to fully  exploit these complex occluded images, we develop a DualPath Constraint Module (DPC) that can obtain preferable  supervision information from holistic images through dualpath interaction. With our proposed method, the network  can effectively circumvent a wide variety of occlusions using the basic ViT baseline. Comprehensive experimental  evaluations conducted on person re-ID benchmarks demonstrate the superiority of ADP over state-of-the-art methods.

Attention Disturbance and Dual-Path Constraint Network for Occluded Person Re-identification

We propose a method to learn prediction models such as classifiers for unseen target tasks where labeled and unlabeled data are absent but a few relevant input features for solving the tasks are given. Although machine learning requires data for training, data are often difficult to collect in practice. On the other hand, for many applications, a few relevant features would be more easily obtained. Although zero-shot learning or zero-shot domain adaptation use external knowledge to adapt to unseen classes or tasks without data, relevant features have not been used in existing studies. The proposed method improves the generalization performance on the target tasks, where there are no data but a few relevant features are given, by meta-learning from labeled data in related tasks. In the meta-learning phase, it is essential to simulate test phases on target tasks where prediction model learning is required without data. To this end, our neural network-based prediction model is meta-learned such that it correctly responds to perturbations of the relevant features on randomly generated synthetic data. By this modeling, the prediction model can explicitly learn the discriminability of the relevant features without real target data. When unlabeled training data are available in the target tasks, the proposed method can incorporate such data to boost the performance in a unified framework.  Our experiments demonstrate that the proposed method outperforms various existing methods with four real-world datasets.

Zero-Shot Task Adaptation with Relevant Feature Information

When pre-trained models become rapidly larger, the cost of fine-tuning on downstream tasks steadily increases, too. To economically fine-tune these models, parameter-efficient transfer learning (PETL) is proposed, which only tunes a tiny subset of trainable parameters to efficiently learn quality representations. However, current PETL methods are facing the dilemma that during training the GPU memory footprint is not effectively reduced as trainable parameters. PETL will likely fail, too, if the full fine-tuning encounters the out-of-GPU-memory issue. This phenomenon happens because trainable parameters from these methods are generally entangled with the backbone, such that a lot of intermediate states have to be stored in GPU memory for gradient propagation. To alleviate this problem, we introduce Disentangled Transfer Learning (DTL), which disentangles the trainable parameters from the backbone using a lightweight Compact Side Network (CSN). By progressively extracting task-specific information with a few low-rank linear mappings and appropriately adding the information back to the backbone, CSN effectively realizes knowledge transfer in various downstream tasks. We conducted extensive experiments to validate the effectiveness of our method. The proposed method not only reduces a large amount of GPU memory usage and trainable parameters, but also outperforms existing PETL methods by a significant margin in accuracy, achieving new state-of-the-art on several standard benchmarks.

DTL: Disentangled Transfer Learning for Visual Recognition

Online contextual reasoning and association across consecutive video frames are critical to perceive instances in visual tracking. However, most current top-performing trackers persistently lean on sparse temporal relationships between reference and search frames via an offline mode. Consequently, they can only interact independently within each image-pair and establish limited temporal correlations. To alleviate the above problem, we propose a simple, flexible and effective video-level tracking pipeline, named ODTrack, which densely associates the contextual relationships of video frames in an online token propagation manner. ODTrack receives video frames of arbitrary length to capture the spatio-temporal trajectory relationships of an instance, and compresses the discrimination features (localization information) of a target into a token sequence to achieve frame-to-frame association. This new solution brings the following benefits: 1) the purified token sequences can serve as prompts for the inference in the next video frame, whereby past information is leveraged to guide future inference; 2) the complex online update strategies are effectively avoided by the iterative propagation of token sequences, and thus we can achieve more efficient model representation and computation. ODTrack achieves a new SOTA performance on seven benchmarks, while running at real-time speed. Code and models are available at https://github.com/GXNU-ZhongLab/ODTrack.

ODTrack: Online Dense Temporal Token Learning for Visual Tracking

In perception, multiple sensory information is integrated to map visual information from 2D views onto 3D objects, which is beneficial for understanding in 3D environments. But in terms of a single 2D view rendered from different angles, only limited partial information can be provided. The richness and value of Multi-view 2D information can provide superior self-supervised signals for 3D objects. In this paper, we propose a novel self-supervised point cloud representation learning method, MM-Point, which is driven by intra-modal and inter-modal similarity objectives. The core of MM-Point lies in the Multi-modal interaction and transmission between 3D objects and multiple 2D views at the same time. In order to more effectively simultaneously perform the consistent cross-modal objective of 2D multi-view information based on contrastive learning, we further propose Multi-MLP and Multi-level Augmentation strategies. Through carefully designed transformation strategies, we further learn Multi-level invariance in 2D Multi-views. MM-Point demonstrates state-of-the-art (SOTA) performance in various downstream tasks. For instance, it achieves a peak accuracy of 92.4% on the synthetic dataset ModelNet40, and a top accuracy of 87.8% on the real-world dataset ScanObjectNN, comparable to fully supervised methods. Additionally, we demonstrate its effectiveness in tasks such as few-shot classification, 3D part segmentation and 3D semantic segmentation.

MM-Point: Multi-View Information-Enhanced Multi-Modal Self-Supervised 3D Point Cloud Understanding | VIDEO

We observe a high level of imbalance in the accuracy of different learned classes in the same old task for the first time. This intriguing phenomenon, discovered in replay-based Class Incremental Learning (CIL), highlights the imbalanced forgetting of learned classes, as their accuracy is similar before the occurrence of catastrophic forgetting. This discovery remains previously unidentified due to the reliance on average incremental accuracy as the measurement for CIL, which assumes that the accuracy of classes within the same task is similar. However, this assumption is invalid in the face of catastrophic forgetting. Further empirical studies indicate that this imbalanced forgetting is caused by conflicts in representation between semantically similar old and new classes. These conflicts are rooted in the data imbalance present in replay-based CIL methods. Building on these insights, we propose CLass-Aware Disentanglement (CLAD) as a means to predict the old classes that are more likely to be forgotten and enhance their accuracy. Importantly, CLAD can be seamlessly integrated into existing CIL methods. Extensive experiments demonstrate that CLAD consistently improves current replay-based methods, resulting in performance gains of up to 2.56%.

Defying Imbalanced Forgetting in Class Incremental Learning | VIDEO

3D single object tracking remains a challenging problem due to the sparsity and incompleteness of the point clouds. Existing algorithms attempt to address the challenges in two strategies. The first strategy is to learn dense geometric features based on the captured sparse point cloud. Nevertheless, it is quite a formidable task since the learned dense geometric features are with high uncertainty for depicting the shape of the target object. The other strategy is to aggregate the sparse geometric features of multiple templates to enrich the shape information, which is a routine solution in 2D tracking. However, aggregating the coarse shape representations can hardly yield a precise shape representation. Different from 2D pixels, 3D points of different frames can be directly fused by coordinate transform, i.e., shape completion. Considering that, we propose to construct a synthetic target representation composed of dense and complete point clouds depicting the target shape precisely by shape completion for robust 3D tracking. Specifically, we design a voxelized 3D tracking framework with shape completion, in which we propose a quality-aware shape completion mechanism to alleviate the adverse effect of noisy historical predictions. It enables us to effectively construct and leverage the synthetic target representation. Besides, we also develop a voxelized relation modeling module and box refinement module to improve tracking performance. Favorable performance against state-of-the-art algorithms on three benchmarks demonstrates the effectiveness and generalization ability of our method.

icsPLMs: Exploring Pre-trained Language Models in Intelligent Customer Service (Student Abstract) | VIDEO

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Confidence Is All You Need for MI Attacks (Student Abstract)

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icsPLMs: Exploring Pre-trained Language Models in Intelligent Customer Service (Student Abstract) | VIDEO

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Next from AAAI 2024

Confidence Is All You Need for MI Attacks (Student Abstract)

Stay up to date with the latest Underline news!

PRESENTATIONS

CONFERENCES

COMPANY

RESOURCES

Downloads