Singapore

Intent discovery is a crucial task in natural language processing, and it is increasingly relevant for various of industrial applications.
Identifying novel, unseen intents from user inputs remains one of the biggest challenges in this field.
Herein, we propose Zero-Shot-BERT-Adapters, a two-stage method for multilingual intent discovery relying on a Transformer architecture,
fine-tuned with Adapters. We train the model for Natural Language Inference (NLI) and later perform unknown intent classification in a zero-shot setting for multiple languages. In our evaluation, we first analyze the quality of the model after adaptive fine-tuning on known classes. Secondly, we evaluate its performance in casting intent classification as an NLI task. Lastly, we test the zero-shot performance of the model on unseen classes, showing how Zero-Shot-BERT-Adapters can effectively perform intent discovery by generating semantically similar intents, if not equal, to the ground-truth ones. Our experiments show how Zero-Shot-BERT-Adapters outperforms various baselines in two zero-shot settings: known intent classification and unseen intent discovery. The proposed pipeline holds the potential for broad application in customer care. It enables automated dynamic triage using a lightweight model that can be easily deployed and scaled in various business scenarios, unlike large language models. Zero-Shot-BERT-Adapters represents an innovative multi-language approach for intent discovery, enabling the online generation of novel intents.
A Python package implementing the pipeline and the new datasets we compiled are available at the following link: https://github.com/GT4SD/zero-shot-bert-adapters.

EMNLP 2023

Zero-Shot-BERT-Adapters: a Zero-Shot Pipeline for Unknown Intent Detection

multiligual

emerging intents

adapters

zero shot

intent detection

bert

poster

**Welcome to EMNLP 2023!**

On behalf of the EMNLP 2023 Organizing Committee, I extend a warm and heartfelt welcome to all of you to the 2023 Conference on Empirical Methods in Natural Language Processing (EMNLP). It is with immense pleasure and excitement that we gather here in Singapore, a vibrant hub of innovation and technological advancement.

The conference program is packed with insightful presentations, thought-provoking workshops, and engaging networking opportunities. In addition to the technical sessions, we have also planned several social events that will provide you with the opportunity to connect with your colleagues.

The conference is held in person at the Resorts World Convention Centre in Singapore, and available on-line with the help of Underline.

For those in Singapore, I hope that you will find time to explore the exciting Sentosa Island, Gardens by the Bay, Singapore Botanic Gardens and the many other attractions unique to Singapore.

Of course, we are grateful to our sponsors and partners for their generous support of EMNLP 2023, whose contributions make it possible for us to host this world-class event.

Yuji Matsumoto (RIKEN AIP) 
EMNLP 2023 General Chair

To access the **EMNLP 2023** event page on Underline, you need to register for the Conference. 
Please follow **[this link](https://2023.emnlp.org/registration/)** for more details.

EMNLP 2023 took place in Singapore from Dec 6th to Dec 10th, 2023.

This article focuses on large language models (LLMs) fine-tuning in the scarce data regime (also known as "few-shot learning setting"). We propose a method to increase the generalization capabilities of LLMs based on neural network subspaces. 

This optimization method, recently introduced in computer vision, aims to improve model generalization by identifying wider local optima through the joint optimization of an entire simplex of models in parameter space.

Although this property would be highly beneficial in the context of training large language models in the “few-shot learning” setting, its adaptation to massive, pretrained transformers poses some challenges. First, their considerable number of parameters make it difficult to train several model jointly, and second, their deterministic parameter initialisation schemes make them unfit to the subspace method as originaly proposed.
We show in this paper that its application to "Parameter Efficient Fine-Tuning" (PEFT) methods, however, is relatively natural, and we propose to apply it to prefix-tuning, by learning entire simplexes of continous prefixes. 

We test our method on a variant of the GLUE benchmark adapted to the few-shot learning setting, and show that both our contributions (learning prefix simplexes, and non-deterministic validation metric inference) jointly lead to a gain in average performances compared to state of the art methods.

Improving generalization in large langue model by learning prefix subspaces

Over recent decades, significant advancements in cross-modal retrieval is mainly driven by breakthroughs in visual and linguistic modeling. However, a recent study shows that multi-modal data representations tend to cluster within a limited convex cone (as representation degeneration problem), which hinders retrieval performance due to the inseparability of these representations. In our study, we first empirically validate the presence of the representation degeneration problem across multiple cross-modal benchmarks and methods. Next, to address it, we introduce a novel method, called InvGC, a post-processing technique inspired by graph convolution and average pooling. Specifically, InvGC defines the graph topology within the datasets and then applies graph convolution in a subtractive manner. This method effectively separates representations by increasing the distances between data points. To improve the efficiency and effectiveness of InvGC, we propose an advanced graph topology, LocalAdj, which only aims to increase the distances between each data point and its nearest neighbors. To understand why InvGC works, we present a detailed theoretical analysis, proving that the lower bound of recall will be improved after deploying InvGC. Extensive empirical results show that InvGC and InvGC w/LocalAdj significantly mitigate the representation degeneration problem, thereby enhancing retrieval performance.

InvGC: Robust Cross-Modal Retrieval by Inverse Graph Convolution

Pretrained multilingual encoder models can directly perform zero-shot multilingual tasks or linguistic probing by reformulating the input examples into cloze-style prompts.
This is accomplished by predicting the probabilities of the label words at the masked token position, without requiring any updates to the model parameters.
However, the performance of this method is limited by the model's bias toward predicting label words which frequently occurred during the pretraining. 
These words typically receive high probabilities. 
To address this issue, we combine the models with calibration techniques which modify the probabilities of label words predicted by the models.
We first validate the effectiveness of a proposed simple calibration method together with other existing techniques on monolingual encoders in both zero- and few-shot scenarios.
We subsequently employ these calibration techniques on multilingual encoders, resulting in substantial performance improvements across a wide range of tasks.

Unleashing the Multilingual Encoder Potential: Boosting Zero-Shot Performance via Probability Calibration

Transformer-based models have achieved dominant performance in numerous NLP tasks. Despite their remarkable successes, pre-trained transformers such as BERT suffer from a computationally expensive self-attention mechanism that interacts with all tokens, including the ones unfavorable to classification performance. To overcome these challenges, we propose integrating two strategies: token pruning and token combining. Token pruning eliminates less important tokens in the attention mechanism’s key and value as they pass through the layers. Additionally, we adopt fuzzy logic to handle uncertainty and alleviate potential mispruning risks arising from an imbalanced distribution of each token’s importance. Token combining, on the other hand, condenses input sequences into smaller sizes in order to further compress the model. By integrating these two approaches, we not only improve the model’s performance but also reduce its computational demands. Experiments with various datasets demonstrate superior performance compared to baseline models, especially with the best improvement over the existing BERT model, achieving +5%p in accuracy and +5.6%p in F1 score. Additionally, memory cost is reduced to 0.61x, and a speedup of 1.64x is achieved.

Focus on the Core: Efficient Attention via Pruned Token Compression for Document Classification

To properly explain sentence pairs that provide contradictory (different) information for different conditions, we introduce the task of conditional natural language inference (Cond-NLI) and focus on automatically extracting contradictory aspects and their conditions from a sentence pair. Cond-NLI can help to provide a full spectrum of information, such as when there are multiple answers to a question each addressing a specific condition, or reviews with different opinions for different conditions. We show that widely-used feature-attribution explanation models are not suitable for finding conditions, especially when sentences are long and are written independently. We propose a simple yet effective model for the original NLI task that can successfully extract conditions while not requiring token-level annotations. Our model enhances the interpretability of the NLI task while maintaining comparable accuracy. To evaluate models for the Cond-NLI, we build and release a token-level annotated dataset BioClaim which contains potentially contradictory claims from the biomedical domain. Our experiments show that our proposed model outperforms the full cross-encoder and other baselines in extracting conditions. It also performs on-par with GPT-3 which has an order of magnitude more parameters and trained on a huge amount of data.

Conditional Natural Language Inference

Large Language Models (LLMs) have exhibited an impressive ability to perform in-context learning (ICL) from only a few examples, but the success of ICL varies widely from task to task. Thus, it is important to quickly determine whether ICL is applicable to a new task, but directly evaluating ICL accuracy can be expensive in situations where test data is expensive to annotate---the exact situations where ICL is most appealing. In this paper, we propose the task of ICL accuracy estimation, in which we predict the accuracy of an LLM when doing in-context learning on a new task given only unlabeled test data for that task. To perform ICL accuracy estimation, we propose a method that trains a meta-model using LLM confidence scores as features. We compare our method to several strong accuracy estimation baselines on a new benchmark that covers 4 LLMs and 3 task collections. The meta-model improves over all baselines across 7 out of 12 settings and achieves the same estimation performance as directly evaluating on 40 collected labeled test examples per task. At the same time, no existing approach provides an accurate and reliable ICL accuracy estimation in every setting, highlighting the need for better ways to measure the uncertainty of LLM predictions.

Estimating Large Language Model Capabilities without Labeled Test Data

Multilingual Language Models offer a way to incorporate multiple languages in one model and utilize cross-language transfer learning to improve performance for different Natural Language Processing (NLP) tasks. Despite progress in multilingual models, not all languages are supported as well, particularly in low-resource settings. In this work, we investigate the linguistic representation of different languages in multilingual models. We start by asking the question which languages are supported in popular multilingual models and which languages are left behind. Then, for included languages, we look at models' learned representations based on language family and dialect and try to understand how models' learned representations for (1) seen and (2) unseen languages vary across different language groups. In addition, we test and analyze performance on downstream tasks such as text generation and Named Entity Recognition. We observe from our experiments that community-centered models---models that focus on languages of a given family or geographical location and are built by communities who speak them---perform better at distinguishing between languages in the same family for low-resource languages. Our paper contributes to the literature in understanding multilingual models and their shortcomings and offers insights on potential ways to improve them.

The Less the Merrier? Investigating Language Representation in Multilingual Models

Humans have the ability to learn novel compositional concepts by recalling primitive concepts acquired from past experience and generalizing these primitive concepts to novel compositions. 
Inspired by the above human’s compositional learning procedure, in this paper, we propose MetaReVision, a retrievalenhanced meta-learning model to solve the visually grounded compositional concept learning problem. 
The proposed MetaReVision consists of a retrieval module and a meta-
learning module which are designed to incorporate retrieved primitive concepts as supporting set to meta-train visual-language models for grounded compositional concept recognition. 
Through meta-learning from episodes constructed by the retriever, MetaReVision learns a generic compositional representation that can be fast updated to recognize novel composi tional concepts. 
We create CompCOCO and CompFlickr to benchmark the grounded compositional concept learning. 
Our experimental results show MetaReVision outperforms other competitive baselines and the retrieval module does plays an important role in this compositional learning process.

MetaReVision: Meta-Learning with Retrieval for Visually Grounded Compositional Concept Acquisition

In-context learning (ICL), the ability of large language models to perform novel tasks by conditioning on a prompt with a few task examples, requires these examples to be informative about the test instance. The standard approach of independently ranking and selecting the most similar examples selects redundant examples while omitting important information. In this work, we show that BERTScore-Recall (BSR) selects better examples that demonstrate more of the salient aspects, e.g. reasoning patterns, of the test input. We further extend BSR and many standard metrics to easily optimizable set-level metrics, giving still better coverage of those salient aspects. On 15 datasets spanning 6 tasks and with 7 diverse LLMs, we show that (1) BSR is the superior metric for in-context example selection across the board, and (2) for compositional tasks, set selection using Set-BSR outperforms independent ranking by up to 17 points on average and, despite being training-free, surpasses methods that leverage task or LLM-specific training.

Coverage-based Example Selection for In-Context Learning

Despite tremendous advances in AI, it remains a significant challenge to develop interactive task guidance systems that can offer situated, personalized guidance and assist humans in various tasks. 
These systems need to have a sophisticated understanding of the user as well as the environment, and make timely accurate decisions on when and what to say. To address this issue, we created a new multimodal benchmark dataset, Watch, Talk and Guide (WTaG) based on natural interaction between a human user and a human instructor. We further proposed two tasks: User and Environment Understanding, and Instructor Decision Making. We leveraged several foundation models to study to what extent these models can be quickly adapted to perceptually enabled task guidance. Our quantitative, qualitative, and human evaluation results show that these models can demonstrate fair performances in some cases with no task-specific training, but a fast and reliable adaptation remains a significant challenge. Our benchmark and baselines will provide a stepping stone for future work on situated task guidance.

Zero-Shot-BERT-Adapters: a Zero-Shot Pipeline for Unknown Intent Detection

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Improving generalization in large langue model by learning prefix subspaces

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Zero-Shot-BERT-Adapters: a Zero-Shot Pipeline for Unknown Intent Detection

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Improving generalization in large langue model by learning prefix subspaces

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PRESENTATIONS

CONFERENCES

COMPANY

RESOURCES

Downloads