Singapore

In this work, we present the first dataset, MailEx, for performing event extraction from conversational email threads. To this end, we first proposed a new taxonomy covering 10 event types and 76 arguments in the email domain. Our final dataset includes 1.5K email threads and ~4K emails, which are annotated with a total of ~8K event instances. To understand the task challenges, we conducted a series of experiments comparing three types of approaches, i.e., fine-tuned sequence labeling, fine-tuned generative extraction, and few-shot in-context learning. Our results showed that the task of email event extraction is far from being addressed, due to challenges lying in, e.g., extracting non-continuous, shared trigger spans, extracting non-named entity arguments, and modeling the email conversational history. Our work thus suggests more future investigations in this domain-specific event extraction task.

EMNLP 2023

MailEx: Email Event and Argument Extraction

email

large language models

event extraction

poster

**Welcome to EMNLP 2023!**

On behalf of the EMNLP 2023 Organizing Committee, I extend a warm and heartfelt welcome to all of you to the 2023 Conference on Empirical Methods in Natural Language Processing (EMNLP). It is with immense pleasure and excitement that we gather here in Singapore, a vibrant hub of innovation and technological advancement.

The conference program is packed with insightful presentations, thought-provoking workshops, and engaging networking opportunities. In addition to the technical sessions, we have also planned several social events that will provide you with the opportunity to connect with your colleagues.

The conference is held in person at the Resorts World Convention Centre in Singapore, and available on-line with the help of Underline.

For those in Singapore, I hope that you will find time to explore the exciting Sentosa Island, Gardens by the Bay, Singapore Botanic Gardens and the many other attractions unique to Singapore.

Of course, we are grateful to our sponsors and partners for their generous support of EMNLP 2023, whose contributions make it possible for us to host this world-class event.

Yuji Matsumoto (RIKEN AIP) 
EMNLP 2023 General Chair

To access the **EMNLP 2023** event page on Underline, you need to register for the Conference. 
Please follow **[this link](https://2023.emnlp.org/registration/)** for more details.

EMNLP 2023 took place in Singapore from Dec 6th to Dec 10th, 2023.

While large language models (LLMs) bring not only performance but also complexity, recent work has started to turn LLMs into data generators rather than task inferencers, where another affordable task model is trained for efficient deployment and inference.
However, such an approach has primarily been applied to natural language tasks, and has not yet been explored for symbolic language tasks with complex structured outputs (e.g., semantic parsing and code generation).
In this paper, we propose SymGen which utilizes LLMs
for generating various annotation-expensive symbolic language data. 
SymGen consists of an informative prompt to steer generation and an agreement-based verifier to improve data correctness. 
We conduct extensive experiments on six symbolic language tasks across various settings.
Compared with the LLMs, we demonstrate the 1%-sized task model can achieve comparable or better performance, largely cutting inference and deployment costs. 
We also show that generated data with only a few human demonstrations can be as effective as over 10 times the amount of human-annotated data when training the task model, saving a considerable amount of annotation effort.
SymGen takes a step toward data generation for annotation-expensive complex tasks, and we release the code at URL.

Generating Data for Symbolic Language with Large Language Models | VIDEO

Empathy plays an important role in the human dialogue. Detecting the empathetic direction expressed by the user is necessary for empathetic dialogue systems because it is highly relevant to understanding the user's needs. Several studies have shown that empathy intent information improves the ability to response capacity of empathetic dialogue. However, the interaction between empathy detection and empathy intent recognition has not been explored. To this end, we invite 3 experts to manually annotate the healthy empathy detection datasets IEMPATHIZE and TwittEmp with 8 empathy intent labels, and perform joint training for the two tasks. Empirical study has shown that the introduction of empathy intent recognition task can improve the accuracy of empathy detection task, and we analyze possible reasons for this improvement. To make joint training of the two tasks more challenging, we propose a novel framework, Cascaded Label Signal Network, which uses the cascaded interactive attention module and the label signal enhancement module to capture feature exchange information between empathy and empathy intent representations. Experimental results show that our framework outperforms all baselines under both settings on the two datasets.

Empathy Intent Drives Empathy Detection | VIDEO

Incorporating language-specific (LS) modules or Mixture-of-Experts (MoE) are proven methods to boost performance in multilingual model performance, but the scalability of these approaches to hundreds of languages or experts tends to be hard to manage. We present Language-specific Matrix Synthesis (LMS), a novel method that addresses the issue. LMS utilizes parameter-efficient and lightweight modules, reducing the number of parameters while outperforming existing methods, e.g., +1.73 BLEU over Switch Transformer on OPUS-100 multilingual translation. Additionally, we introduce Fuse Distillation (FD) to condense multilingual knowledge from multiple LS modules into a single shared module, improving model inference and storage efficiency. Our approach demonstrates superior scalability and performance compared to state-of-the-art methods.

Condensing Multilingual Knowledge with Lightweight Language-Specific Modules

Generative AI models exhibit remarkable potential; however, hallucinations across various tasks present a significant challenge, particularly for longer inputs that current approaches struggle to address effectively. We introduce SCALE (Source Chunking Approach for Large-scale inconsistency Evaluation), a task-agnostic model for detecting factual inconsistencies using a novel chunking strategy. Specifically, SCALE is a Natural Language Inference (NLI) based model that uses large text chunks to condition over long texts. This approach achieves state-of-the-art performance in factual inconsistency detection for diverse tasks and long inputs. Additionally, we leverage the chunking mechanism and employ a novel algorithm to explain SCALE's decisions through relevant source sentence retrieval. Our evaluations reveal that SCALE outperforms existing methods on both standard benchmarks and a new long-form dialogue dataset ScreenEval we constructed. Moreover, SCALE surpasses competitive systems in efficiency and model explanation evaluations. We have released our code and data publicly to GitHub.

Fast and Accurate Factual Inconsistency Detection Over Long Documents

A natural way to design a negotiation dialogue system is via self-play RL: train an agent that learns to maximize its performance by interacting with a simulated user that has been designed to imitate human-human dialogue data. Although this procedure has been adopted in prior work, we find that it results in a fundamentally flawed system that fails to learn the value of compromise in a negotiation, which can often lead to no agreements (i.e., the partner walking away without a deal), ultimately hurting the model’s overall performance. We investigate this observation in the context of DealOrNoDeal task, a multi-issue negotiation over books, hats, and balls. Grounded in negotiation theory from Economics, we modify the training procedure in two novel ways to design agents with diverse personalities and analyze their performance with human partners. We find that although both techniques show promise, a selfish agent, which maximizes its own performance while also avoiding walkaways, performs superior to other variants by implicitly learning to generate value for both itself and the negotiation partner. We discuss the implications of our findings for what it means to be a successful negotiation dialogue system and how these systems should be designed in the future.

Be Selfish, But Wisely: Investigating the Impact of Agent Personality in Mixed-Motive Human-Agent Interactions

Language Models (LMs) have shown impressive performance in various natural language tasks. However, when it comes to natural language reasoning, LMs still face challenges such as hallucination, generating incorrect intermediate reasoning steps, and making mathematical errors. Recent research has focused on enhancing LMs through *self-improvement* using feedback. Nevertheless, existing approaches relying on a single generic feedback source fail to address the diverse error types found in LM-generated reasoning chains. In this work, we propose **Multi-Aspect Feedback**, an iterative refinement framework that integrates multiple feedback modules, including frozen LMs and external tools, each focusing on a specific error category. Our experimental results demonstrate the efficacy of our approach to addressing several errors in the LM-generated reasoning chain and thus improving the overall performance of an LM in several reasoning tasks. We see an improvement of up to 20% in Mathematical Reasoning and up to 18% in Logical Entailment.

MAF: Multi-Aspect Feedback for Improving Reasoning in Large Language Models | VIDEO

In recent years, the injection of factual knowledge has been observed to have a significant positive correlation to the downstream task performance of pre-trained language models.
However, existing work neither demonstrates that pre-trained models successfully learn the injected factual knowledge nor proves that there is a causal relation between injected factual knowledge and downstream performance improvements.
In this paper, we introduce a counterfactual-based analysis framework to explore the causal effects of factual knowledge injection on the performance of language models within pretrain-finetune paradigm.
Instead of directly probing the language model or exhaustively enumerating potential confounding factors, we analyze this issue by perturbing the factual knowledge sources at different scales and comparing the performance of pre-trained language models before and after the perturbation. 
Surprisingly, throughout our experiments, we find that although the knowledge seems to be successfully injected, the correctness of injected knowledge only has a very limited effect on the models' downstream performance.
This finding strongly challenges previous assumptions that the injected factual knowledge is the key for language models to achieve performance improvements on downstream tasks in pretrain-finetune paradigm.

Does the Correctness of Factual Knowledge Matter for Factual Knowledge-Enhanced Pre-trained Language Models?

The decoding algorithm is critical for open-ended text generation, transforming latent representations into coherent and meaningful outputs. This paper investigates the self-reinforcement effect in text generation and the effectiveness of a repetition penalty to mitigate it. However, determining the optimal repetition penalty value is challenging. To tackle this, we propose a forgetting mechanism that disregards distant tokens, reducing the burden of penalty selection. In addition, we introduce a length penalty to address overly short sentences caused by excessive penalties. Our penalty decoding approach incorporating three strategies helps resolve issues with sampling methods deviating from factual information. Experimental results demonstrate the efficacy of our approach in generating high-quality sentences resembling human output.

Penalty Decoding: Well Suppress the Self-Reinforcement Effect in Open-Ended Text Generation

In this paper, we address the hallucination problem commonly found in natural language generation tasks. Language models often generate fluent and convincing content but can lack consistency with the provided source, resulting in potential inaccuracies. We propose a new decoding method called Fidelity-Enriched Contrastive Search (FECS), which augments the contrastive search framework with context-aware regularization terms. FECS promotes tokens that are semantically similar to the provided source while penalizing repetitiveness in the generated text. We demonstrate its effectiveness across two tasks prone to hallucination: abstractive summarization and dialogue generation. Results show that FECS consistently enhances faithfulness across various language model sizes while maintaining output diversity comparable to well-performing decoding algorithms.

Fidelity-Enriched Contrastive Search: Reconciling the Faithfulness-Diversity Trade-Off in Text Generation

The potential of large language models (LLMs) to simultaneously perform a wide range of natural language processing (NLP) tasks has been the subject of extensive research. Although instruction tuning has proven to be a data-efficient method for transforming LLMs into such generalist models, their performance still lags behind specialist models trained exclusively for specific tasks. In this paper, we investigate whether incorporating broadcoverage generalist instruction tuning can contribute to building a specialist model. We hypothesize that its efficacy depends on task specificity and skill requirements. Our experiments assess four target tasks with distinct coverage levels, revealing that integrating generalist instruction tuning consistently enhances model performance when the task coverage is broad. The effect is particularly pronounced when the amount of task-specific training data is limited. Further investigation into three target tasks focusing on different capabilities demonstrates that generalist instruction tuning improves understanding and reasoning abilities. However, for tasks requiring factual knowledge, generalist data containing hallucinatory information may negatively affect the model’s performance. Overall, our work provides a systematic guide for developing specialist models with general instruction tuning.

MailEx: Email Event and Argument Extraction

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Generating Data for Symbolic Language with Large Language Models | VIDEO

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