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In this work, we tackle the scenario of understanding characters in scripts, which aims to learn the characters&#39; personalities and identities from their utterances. We begin by analyzing several challenges in this scenario, and then propose a multi-level contrastive learning framework to capture characters&#39; global information in a fine-grained manner. To validate the proposed framework, we conduct extensive experiments on three character understanding sub-tasks by comparing with strong pre-trained language models, including SpanBERT, Longformer, BigBird and ChatGPT-3.5. Experimental results demonstrate that our method improves the performances by a considerable margin. Through further in-depth analysis, we show the effectiveness of our method in addressing the challenges and provide more hints on the scenario of character understanding. We will open-source our work in this \href{https://github.com/David-Li0406/Script-based-Character-Understanding}{URL}.

EMNLP 2023

Multi-level Contrastive Learning for Script-based Character Understanding | VIDEO

llms' limitations

character understanding

contrastive learning

In this work, we tackle the scenario of understanding characters in scripts, which aims to learn the characters' personalities and identities from their utterances. We begin by analyzing several challenges in this scenario, and then propose a multi-level contrastive learning framework to capture characters' global information in a fine-grained manner. To validate the proposed framework, we conduct extensive experiments on three character understanding sub-tasks by comparing with strong pre-trained language models, including SpanBERT, Longformer, BigBird and ChatGPT-3.5. Experimental results demonstrate that our method improves the performances by a considerable margin. Through further in-depth analysis, we show the effectiveness of our method in addressing the challenges and provide more hints on the scenario of character understanding. We will open-source our work in this \href{https://github.com/David-Li0406/Script-based-Character-Understanding}{URL}.

poster

**Welcome to EMNLP 2023!**

On behalf of the EMNLP 2023 Organizing Committee, I extend a warm and heartfelt welcome to all of you to the 2023 Conference on Empirical Methods in Natural Language Processing (EMNLP). It is with immense pleasure and excitement that we gather here in Singapore, a vibrant hub of innovation and technological advancement.

The conference program is packed with insightful presentations, thought-provoking workshops, and engaging networking opportunities. In addition to the technical sessions, we have also planned several social events that will provide you with the opportunity to connect with your colleagues.

The conference is held in person at the Resorts World Convention Centre in Singapore, and available on-line with the help of Underline.

For those in Singapore, I hope that you will find time to explore the exciting Sentosa Island, Gardens by the Bay, Singapore Botanic Gardens and the many other attractions unique to Singapore.

Of course, we are grateful to our sponsors and partners for their generous support of EMNLP 2023, whose contributions make it possible for us to host this world-class event.

Yuji Matsumoto (RIKEN AIP) 
EMNLP 2023 General Chair

To access the **EMNLP 2023** event page on Underline, you need to register for the Conference. 
Please follow **[this link](https://2023.emnlp.org/registration/)** for more details.

EMNLP 2023 took place in Singapore from Dec 6th to Dec 10th, 2023.

Mixture-of-Experts (MoE) based sparse architectures can significantly increase model capacity with sublinear computational overhead, which are hence widely used in massively multilingual neural machine translation (MNMT). However, they are prone to overfitting on low-resource language translation. 
In this paper, we propose a modularized MNMT framework that is able to flexibly assemble dense and MoE-based sparse modules to achieve the best of both worlds. The training strategy of the modularized MNMT framework consists of three stages: (1) Pre-training basic MNMT models with different training objectives or model structures, (2) Initializing modules of the framework with pre-trained couterparts (e.g., encoder, decoder and embedding layers) from the basic models and (3) Fine-tuning the modularized MNMT framework to fit modules from different models together. We pre-train three basic MNMT models from scratch: a dense model, an MoE-based sparse model and a new MoE model, termed as MoE-LGR that explores multiple Language-Group-specifc Routers to incorporate language group knowledge into MNMT. The strengths of these pre-trained models are either on low-resource language translation, high-resource language translation or zero-shot translation. Our modularized MNMT framework attempts to incorporate these advantages into a single model with reasonable initialization and fine-tuning. Experiments on widely-used benchmark datasets demonstrate that the proposed modularized MNMT framwork substantially outperforms both MoE and dense models on high- and low-resource language translation as well as zero-shot translation. Our framework facilitates the combination of different methods with their own strengths and recycling off-the-shelf models for multilingual neural machine translation. Codes are available at https://github.com/lishangjie1/MMNMT.

MMNMT: Modularizing Multilingual Neural Machine Translation with Flexibly Assembled MoE and Dense Blocks

Word-level auto-completion (WLAC) plays a crucial role in Computer-Assisted Translation. While previous studies have primarily focused on designing complex model architectures, this paper takes a different perspective by rethinking the fundamental question: what kind of words are good auto-completions? We introduce a measurable criterion to address this question and discover that existing WLAC models often fail to meet this criterion. Building upon this observation, we propose an effective approach to enhance WLAC performance by promoting adherence to the criterion. Notably, the proposed approach is general and can be applied to various encoder-based architectures. Through extensive experiments, we demonstrate that our approach outperforms the top-performing system submitted to the WLAC shared tasks in WMT2022, while utilizing significantly smaller model sizes.

Rethinking Word-Level Auto-Completion in Computer-Aided Translation

Neural Machine Translation (NMT) systems encounter a significant challenge when translating a pro-drop ('pronoun-dropping') language (e.g., Chinese) to a non-pro-drop one (e.g., English), since the pro-drop phenomenon demands NMT systems to recover omitted pronouns. This unique and crucial task, however, lacks sufficient datasets for benchmarking. To bridge this gap, we introduce PROSE, a new benchmark featured in diverse pro-drop instances for document-level Chinese-English spoken language translation. Furthermore, we conduct an in-depth investigation of the pro-drop phenomenon in spoken Chinese on this dataset, reconfirming that pro-drop reduces the performance of NMT systems in Chinese-English translation. To alleviate the negative impact introduced by pro-drop, we propose Mention-Aware Semantic Augmentation, a novel approach that leverages the semantic embedding of dropped pronouns to augment training pairs. Results from the experiments on four Chinese-English translation corpora show that our proposed method outperforms existing methods regarding omitted pronoun retrieval and overall translation quality.

PROSE: A Pronoun Omission Solution for Chinese-English Spoken Language Translation

In this work, we present the first dataset, MailEx, for performing event extraction from conversational email threads. To this end, we first proposed a new taxonomy covering 10 event types and 76 arguments in the email domain. Our final dataset includes 1.5K email threads and ~4K emails, which are annotated with a total of ~8K event instances. To understand the task challenges, we conducted a series of experiments comparing three types of approaches, i.e., fine-tuned sequence labeling, fine-tuned generative extraction, and few-shot in-context learning. Our results showed that the task of email event extraction is far from being addressed, due to challenges lying in, e.g., extracting non-continuous, shared trigger spans, extracting non-named entity arguments, and modeling the email conversational history. Our work thus suggests more future investigations in this domain-specific event extraction task.

MailEx: Email Event and Argument Extraction

While large language models (LLMs) bring not only performance but also complexity, recent work has started to turn LLMs into data generators rather than task inferencers, where another affordable task model is trained for efficient deployment and inference.
However, such an approach has primarily been applied to natural language tasks, and has not yet been explored for symbolic language tasks with complex structured outputs (e.g., semantic parsing and code generation).
In this paper, we propose SymGen which utilizes LLMs
for generating various annotation-expensive symbolic language data. 
SymGen consists of an informative prompt to steer generation and an agreement-based verifier to improve data correctness. 
We conduct extensive experiments on six symbolic language tasks across various settings.
Compared with the LLMs, we demonstrate the 1%-sized task model can achieve comparable or better performance, largely cutting inference and deployment costs. 
We also show that generated data with only a few human demonstrations can be as effective as over 10 times the amount of human-annotated data when training the task model, saving a considerable amount of annotation effort.
SymGen takes a step toward data generation for annotation-expensive complex tasks, and we release the code at URL.

Generating Data for Symbolic Language with Large Language Models | VIDEO

Empathy plays an important role in the human dialogue. Detecting the empathetic direction expressed by the user is necessary for empathetic dialogue systems because it is highly relevant to understanding the user's needs. Several studies have shown that empathy intent information improves the ability to response capacity of empathetic dialogue. However, the interaction between empathy detection and empathy intent recognition has not been explored. To this end, we invite 3 experts to manually annotate the healthy empathy detection datasets IEMPATHIZE and TwittEmp with 8 empathy intent labels, and perform joint training for the two tasks. Empirical study has shown that the introduction of empathy intent recognition task can improve the accuracy of empathy detection task, and we analyze possible reasons for this improvement. To make joint training of the two tasks more challenging, we propose a novel framework, Cascaded Label Signal Network, which uses the cascaded interactive attention module and the label signal enhancement module to capture feature exchange information between empathy and empathy intent representations. Experimental results show that our framework outperforms all baselines under both settings on the two datasets.

Empathy Intent Drives Empathy Detection | VIDEO

Incorporating language-specific (LS) modules or Mixture-of-Experts (MoE) are proven methods to boost performance in multilingual model performance, but the scalability of these approaches to hundreds of languages or experts tends to be hard to manage. We present Language-specific Matrix Synthesis (LMS), a novel method that addresses the issue. LMS utilizes parameter-efficient and lightweight modules, reducing the number of parameters while outperforming existing methods, e.g., +1.73 BLEU over Switch Transformer on OPUS-100 multilingual translation. Additionally, we introduce Fuse Distillation (FD) to condense multilingual knowledge from multiple LS modules into a single shared module, improving model inference and storage efficiency. Our approach demonstrates superior scalability and performance compared to state-of-the-art methods.

Condensing Multilingual Knowledge with Lightweight Language-Specific Modules

Generative AI models exhibit remarkable potential; however, hallucinations across various tasks present a significant challenge, particularly for longer inputs that current approaches struggle to address effectively. We introduce SCALE (Source Chunking Approach for Large-scale inconsistency Evaluation), a task-agnostic model for detecting factual inconsistencies using a novel chunking strategy. Specifically, SCALE is a Natural Language Inference (NLI) based model that uses large text chunks to condition over long texts. This approach achieves state-of-the-art performance in factual inconsistency detection for diverse tasks and long inputs. Additionally, we leverage the chunking mechanism and employ a novel algorithm to explain SCALE's decisions through relevant source sentence retrieval. Our evaluations reveal that SCALE outperforms existing methods on both standard benchmarks and a new long-form dialogue dataset ScreenEval we constructed. Moreover, SCALE surpasses competitive systems in efficiency and model explanation evaluations. We have released our code and data publicly to GitHub.

Fast and Accurate Factual Inconsistency Detection Over Long Documents

A natural way to design a negotiation dialogue system is via self-play RL: train an agent that learns to maximize its performance by interacting with a simulated user that has been designed to imitate human-human dialogue data. Although this procedure has been adopted in prior work, we find that it results in a fundamentally flawed system that fails to learn the value of compromise in a negotiation, which can often lead to no agreements (i.e., the partner walking away without a deal), ultimately hurting the model’s overall performance. We investigate this observation in the context of DealOrNoDeal task, a multi-issue negotiation over books, hats, and balls. Grounded in negotiation theory from Economics, we modify the training procedure in two novel ways to design agents with diverse personalities and analyze their performance with human partners. We find that although both techniques show promise, a selfish agent, which maximizes its own performance while also avoiding walkaways, performs superior to other variants by implicitly learning to generate value for both itself and the negotiation partner. We discuss the implications of our findings for what it means to be a successful negotiation dialogue system and how these systems should be designed in the future.

Be Selfish, But Wisely: Investigating the Impact of Agent Personality in Mixed-Motive Human-Agent Interactions

Language Models (LMs) have shown impressive performance in various natural language tasks. However, when it comes to natural language reasoning, LMs still face challenges such as hallucination, generating incorrect intermediate reasoning steps, and making mathematical errors. Recent research has focused on enhancing LMs through *self-improvement* using feedback. Nevertheless, existing approaches relying on a single generic feedback source fail to address the diverse error types found in LM-generated reasoning chains. In this work, we propose **Multi-Aspect Feedback**, an iterative refinement framework that integrates multiple feedback modules, including frozen LMs and external tools, each focusing on a specific error category. Our experimental results demonstrate the efficacy of our approach to addressing several errors in the LM-generated reasoning chain and thus improving the overall performance of an LM in several reasoning tasks. We see an improvement of up to 20% in Mathematical Reasoning and up to 18% in Logical Entailment.

Multi-level Contrastive Learning for Script-based Character Understanding | VIDEO

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MMNMT: Modularizing Multilingual Neural Machine Translation with Flexibly Assembled MoE and Dense Blocks

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