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While existing work on studying bias in NLP focues on negative or pejorative language use, Govindarajan (2023) offer a revised framing of bias in terms of intergroup social context, and its effects on language behavior. In this paper, we investigate if two pragmatic features (specificity and affect) systematically vary in different intergroup contexts --- thus connecting this new framing of bias to language output. Preliminary analysis finds modest correlations between specificity and affect of tweets with supervised intergroup relationship (IGR) labels. Counterfactual probing further reveals that while neural models finetuned for predicting IGR reliably use affect in classification, the model&#39;s usage of specificity is inconclusive.

ACL 2023

Counterfactual Probing for the influence of affect and specificity on Intergroup Bias

intergroup

probing

bias

While existing work on studying bias in NLP focues on negative or pejorative language use, Govindarajan (2023) offer a revised framing of bias in terms of intergroup social context, and its effects on language behavior. In this paper, we investigate if two pragmatic features (specificity and affect) systematically vary in different intergroup contexts --- thus connecting this new framing of bias to language output. Preliminary analysis finds modest correlations between specificity and affect of tweets with supervised intergroup relationship (IGR) labels. Counterfactual probing further reveals that while neural models finetuned for predicting IGR reliably use affect in classification, the model's usage of specificity is inconclusive.

workshop paper

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Response Generation in Longitudinal Dialogues: Which Knowledge Representation Helps?

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Generating Video Game Scripts with Style

Conversational recommendation systems (CRS) aim to recommend suitable items to users through natural language conversation. However, most CRS approaches do not effectively utilize the signal provided by these conversations. They rely heavily on explicit external knowledge e.g., knowledge graphs to augment the models’ understanding of the items and attributes, which is quite hard to scale. To alleviate this, we propose an alternative information retrieval (IR)-styled approach to the CRS item recommendation task, where we represent conversations as queries and items as documents to be retrieved. We expand the document representation used for retrieval with conversations from the training set. With a simple BM25-based retriever, we show that our task formulation compares favorably with much more complex baselines using complex external knowledge on a popular CRS benchmark. We demonstrate further improvements using user-centric modeling and data augmentation to counter the cold start problem for CRSs.

Conversational Recommendation as Retrieval: A Simple, Strong Baseline

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Optimizing accuracy and performance while eliminating hallucinations of open-domain conversational large language models (LLMs) is an open research challenge. A particularly promising direction is to augment and ground LLMs with information from structured sources. This paper introduces Conversational 
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cTBLS: Augmenting Large Language Models with Conversational Tables

Discovering latent intents from unlabeled utterances is essential for efficient conversational agent creation. We show that recent competitive methods in intent discovery can be outperformed by clustering utterances based on abstractive summaries, i.e., "labels", that retain the core elements while removing non-essential information. We present the IDAS approach, which collects a set of descriptive utterance labels by prompting a Large Language Model, starting from a well-chosen seed set of prototypical utterances, to bootstrap an In-Context Learning procedure to generate labels for non-prototypical utterances. The utterances and their resulting noisy labels are then encoded by a frozen pre-trained encoder, and subsequently clustered to recover the latent intents. For the unsupervised task (without any intent labels) IDAS outperforms the state-of-the-art by up to +7.42% in standard cluster metrics for the Banking, StackOverflow, and Transport datasets. For the semi-supervised task (with labels for a subset of intents) IDAS surpasses 2 recent methods on the CLINC benchmark despite not using labeled data.

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Counterfactual Probing for the influence of affect and specificity on Intergroup Bias

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Response Generation in Longitudinal Dialogues: Which Knowledge Representation Helps?

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