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Many text generation applications require the generated text to be factually consistent with input information. Automatic evaluation of factual consistency is challenging. Previous work has developed various metrics that often depend on specific functions, such as natural language inference (NLI) or question answering (QA), trained on limited data. Those metrics thus can hardly assess diverse factual inconsistencies (e.g., contradictions, hallucinations) that occur in varying inputs/outputs (e.g., sentences, documents) from different tasks. In this paper, we propose AlignScore, a new holistic metric that applies to a variety of factual inconsistency scenarios as above. AlignScore is based on a general function of information alignment between two arbitrary text pieces. Crucially, we develop a unified training framework of the alignment function by integrating a large diversity of data sources, resulting in 4.7M training examples from 7 well-established tasks (NLI, QA, paraphrasing, fact verification, information retrieval, semantic similarity, and summarization). We conduct extensive experiments on large-scale benchmarks including 22 evaluation datasets, where 19 of the datasets were never seen in the alignment training. AlignScore achieves substantial improvement over a wide range of previous metrics. Moreover, AlignScore (355M parameters) matches or even outperforms metrics based on ChatGPT and GPT-4 that are orders of magnitude larger.

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ACL 2023

AlignScore: Evaluating Factual Consistency with A Unified Alignment Function

factual consistency evaluation

unified alignment function

nlg evaluation metric

## Welcome to 2024 Annual Conference of the North American Chapter of the Association for Computational Linguistics!
This year, the conference is in Mexico City. NAACL was actually already planned for Mexico City in 2021, but due to the pandemic the entire conference was moved online. This year, finally, we get to go! So it is my sincere pleasure to welcome you to Mexico City, whether in person or virtually. Having the conference in Mexico City is a good opportunity to emphasize that NAACL is our flagship conference for ACL members not only in North America but also in Central and South America, even though NAACL has been bearing “North” in its name. At this year’s conference, we have a theme to match, with a theme track on the Languages of Latin America to showcase the linguistic diversity of the region.
<br><br>
The opportunity to present at NAACL should not depend on a researcher’s travel budget, or their family status. This is why it is so important to make virtual participation at NAACL as good an experience as possible – but we want to also provide a good experience for in-person participants. As a community, we are still working out the best way to do that. This year at NAACL, we are trying out a big virtual poster session ahead of the conference, with the hope that this will make make for a lively and interactive experience. At the same time, we are reducing virtual oral presentations, which seem to be particularly tricky to make to work well. A big thanks to the NAACL program chairs and to Luciana Benotti for all their ideas and work to improve the virtual experience. And participants, virtual as well as in-person: Please let us know what worked for you and what didn’t, so we can continue to improve hybrid conferences.<br>
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I have been lucky to work with many amazing people. Without their insight, dedication and patience, and without the many hours of work they put in, NAACL would not have been possible. A huge thank you to the program chairs Helena Gomez, Kevin Duh, and Steve Bethard – you are the best!<br>
<br>
Finally, I would like to thank all authors, invited speakers and panelists, area chairs and reviewers, the volunteers organizing and chairing sessions, and all attendees, in-person and virtual. Thank you for helping us make NAACL 2024 come to life.<br>
<br>
Welcome and hope you all enjoy the conference!<br>
Katrin Erk<br>
The University of Texas at Austin<br>
NAACL-2024 General Chair<br><br>
*You can read the full Welcome message in the [Conference Handbook (downloadable)](https://drive.google.com/file/d/1H1NvW0VASQjkSCYgw3mr-3l4yYDSxz6B/view?usp=sharing)*<br><br>

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Please register!

NAACL 2024

2024 Annual Conference of the North American Chapter of the Association for Computational Linguistics

Many text generation applications require the generated text to be factually consistent with input information. Automatic evaluation of factual consistency is challenging. Previous work has developed various metrics that often depend on specific functions, such as natural language inference (NLI) or question answering (QA), trained on limited data. Those metrics thus can hardly assess diverse factual inconsistencies (e.g., contradictions, hallucinations) that occur in varying inputs/outputs (e.g., sentences, documents) from different tasks. In this paper, we propose AlignScore, a new holistic metric that applies to a variety of factual inconsistency scenarios as above. AlignScore is based on a general function of information alignment between two arbitrary text pieces. Crucially, we develop a unified training framework of the alignment function by integrating a large diversity of data sources, resulting in 4.7M training examples from 7 well-established tasks (NLI, QA, paraphrasing, fact verification, information retrieval, semantic similarity, and summarization). We conduct extensive experiments on large-scale benchmarks including 22 evaluation datasets, where 19 of the datasets were never seen in the alignment training. AlignScore achieves substantial improvement over a wide range of previous metrics. Moreover, AlignScore (355M parameters) matches or even outperforms metrics based on ChatGPT and GPT-4 that are orders of magnitude larger.

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poster

### Welcome to ACL 2023, the 61st Annual Meeting of the Association for Computational Linguistics! 
<br>The conference will be held in Toronto, Canada, July 9-14, 2023.<br><br>
Following the succession of the recent conferences in our field, ACL 2023 will adopt a hybrid format.
While the impact of Covid has considerably diminished in terms of traveling, obtaining visas to Canada
entails a very long process. Moreover, the global economic conditions pose challenges for many individuals to travel to conferences. Recognizing these circumstances, we know many participants may not be
able to attend the conference in person. Therefore, we are committed to providing a great virtual platform
so everyone has the opportunity to interact with other participants and enjoy the conference. Based on the
current registered participants, approxiately 30% have chosen to attend the conference virtually. Whether
you join us in person or virtually, we sincerely hope everyone has a remarkable conference experience.<br>
This General Chair’s message is where I express my gratitude to the many individuals who have made
enormous contributions to the conference over the past year.

Read [**ACL 2023 General Chair's message**](https://docs.google.com/document/d/1WobYM7norbG4dI48s75HfJoD89qgX5a_F-6U8AteLSA/edit?usp=sharing/) in full.

##### **[Conference Handbook](https://2023.aclweb.org/downloads/acl2023-handbook.pdf)**
<br><br><br><br>

The Association for Computational Linguistics (ACL) is the premier international scientific and professional society for people working on computational problems involving human language, a field often referred to as either computational linguistics or natural language processing.

Massively multilingual language models have displayed strong performance in zero-shot (ZS-XLT) and few-shot (FS-XLT) cross-lingual transfer setups, where models fine-tuned on task data in a source language are transferred without any or with only a few annotated instances to the target language(s). However, current work typically overestimates model performance as fine-tuned models are frequently evaluated at model checkpoints that generalize best to validation instances in the target languages. This effectively violates the main assumptions of true' ZS-XLT and FS-XLT. Such XLT setups require robust methods that do not depend on labeled target language data for validation and model selection. In this work, aiming to improve the robustness of true' ZS-XLT and FS-XLT, we propose a simple and effective method that averages different checkpoints (i.e., model snapshots) during task fine-tuning. We conduct exhaustive ZS-XLT and FS-XLT experiments across higher-level semantic tasks (NLI, extractive QA) and lower-level token classification tasks (NER, POS). The results indicate that averaging model checkpoints yields systematic and consistent performance gains across diverse target languages in all tasks. Importantly, it simultaneously substantially desensitizes XLT to varying hyperparameter choices in the absence of target language validation. We also show that checkpoint averaging benefits performance when further combined with run averaging (i.e., averaging the parameters of models fine-tuned over independent runs).

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Free Lunch: Robust Cross-Lingual Transfer via Model Checkpoint Averaging

Language models trained on large-scale corpora can generate remarkably fluent results in open-domain dialogue. However, for the persona-based dialogue generation task, consistency and coherence are also key factors, which are great challenges for language models. Existing works mainly focus on valuable data filtering, model structure modifying, or objective function designing, while their improvements are limited and hard to generalize to all types of pre-trained language models. However, we find that language models can produce consistent and coherent responses if we consider enough generations. Thus, the problems lay in large-scale response generation and target response selection. In this work, a simple but effective two-stage SimOAP strategy is proposed, i.e., over-sampling and post-evaluation. The over-sampling stage takes large-scale responses from existing trained models efficiently via off-the-shelf distilling and compressing methods, and the post-evaluation stage selects a good response based on multiple well-designed evaluation metrics from large-scale candidates. Experimental results show that the proposed plug-in SimOAP strategy improves the backbone models and outperforms the baseline strategies in both automatic and human evaluations.

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SimOAP: Improve Coherence and Consistency in Persona-based Dialogue Generation via Over-sampling and Post-evaluation

Despite the recent advances in dialogue state tracking (DST), the joint goal accuracy (JGA) of the existing methods on MultiWOZ 2.1 still remains merely 60%. In our preliminary error analysis, we find that beam search produces a pool of candidates that is likely to include the correct dialogue state. Motivated by this observation, we introduce a novel framework, called BREAK (Beam search and RE-rAnKing), that achieves outstanding performance on DST. BREAK performs DST in two stages: (i) generating k-best dialogue state candidates with beam search and (ii) re-ranking the candidates to select the correct dialogue state. This simple yet powerful framework shows state-of-the-art performance on all versions of MultiWOZ and M2M datasets. Most notably, we push the joint goal accuracy to 80-90% on MultiWOZ 2.1-2.4, which is an improvement of 23.6%, 26.3%, 21.7%, and 10.8% over the previous best-performing models, respectively. The data and code will be available at https://github.com/tony-won/DST-BREAK

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BREAK: Breaking the Dialogue State Tracking Barrier with Beam Search and Re-ranking

The World Health Organization (WHO) has significantly emphasized the need for mental health care. The social stigma associated with mental illness prevents individuals from addressing their issues and getting assistance. In such a scenario, the relevance of online counseling has increased dramatically. The feelings and attitudes that a client and a counselor express towards each other result in a higher or lower counseling experience. A counselor should be friendly and gain clients' trust to make them share their problems comfortably. Thus, it is essential for the counselor to adequately comprehend the client's emotions and ensure client's welfare, i.e. s/he should adapt and deal with the clients politely and empathetically to provide a pleasant, cordial and personalized experience. Motivated by this, in this work, we attempt to build a novel Polite and empAthetic counseLing conversational agent PAL to lay down the counseling support to substance addict and crime victims. To have client's emotion-based polite and empathetic responses, two counseling datasets laying down the counseling support to substance addicts and crime victims are annotated. These annotated datasets are used to build PAL in a reinforcement learning framework. A novel reward function is formulated to ensure correct politeness and empathy preferences as per client's emotions with naturalness and non-repetitiveness in responses. Thorough automatic and human evaluation showcase the usefulness and strength of the designed novel reward function. Our proposed system is scalable and can be easily modified with different modules of preference models as per need.

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PAL to Lend a Helping Hand: Towards Building an Emotion Adaptive Polite and Empathetic Counseling Conversational Agent

In recent years, there has been significant progress in developing pre-trained language models for NLP. However, these models often struggle when fine-tuned on small datasets. To address this issue, researchers have proposed various adaptation approaches. Prompt-based tuning is arguably the most common way, especially for larger models. Previous research shows that adding contrastive learning to prompt-based fine-tuning is effective as it helps the model generate embeddings that are more distinguishable between classes, and it can also be more sample-efficient as the model learns from positive and negative examples simultaneously. One of the most important components of contrastive learning is data augmentation, but unlike computer vision, effective data augmentation for NLP is still challenging. This paper proposes LM-CPPF, Contrastive Paraphrasing-guided Prompt-based Fine-tuning of Language Models, which leverages prompt-based few-shot paraphrasing using generative language models, especially large language models such as GPT-3 and OPT-175B, for data augmentation. Our experiments on multiple text classification benchmarks show that this augmentation method outperforms other methods, such as easy data augmentation, back translation, and multiple templates.

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LM-CPPF: Paraphrasing-Guided Data Augmentation for Contrastive Prompt-Based Few-Shot Fine-Tuning

Existing controllable dialogue generation work focuses on the single-attribute control and lacks generalization capability to out-of-distribution multiple attribute combinations. In this paper, we explore the compositional generalization for multi-attribute controllable dialogue generation where a model can learn from seen attribute values and generalize to unseen combinations. We propose a prompt-based disentangled controllable dialogue generation model, DCG. It learns attribute concept composition by generating attribute-oriented prompt vectors and uses a disentanglement loss to disentangle different attributes for better generalization. Besides, we design a unified reference-free evaluation framework for multiple attributes with different levels of granularities. Experiment results on two benchmarks prove the effectiveness of our method and the evaluation metric.

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Seen to Unseen: Exploring Compositional Generalization of Multi-Attribute Controllable Dialogue Generation

Coherence is an important aspect of text quality, and various approaches have been applied to coherence modeling. However, existing methods solely focus on a single document's coherence patterns, ignoring the underlying correlation between documents. We investigate a GCN-based coherence model that is capable of capturing structural similarities between documents. Our model first creates a graph structure for each document, from where we mine different subgraph patterns. We then construct a heterogeneous graph for the training corpus, connecting documents based on their shared subgraphs. Finally, a GCN is applied to the heterogeneous graph to model the connectivity relationships. We evaluate our method on two tasks, assessing discourse coherence and automated essay scoring. Results show that our GCN-based model outperforms all baselines, achieving a new state-of-the-art on both tasks.

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Modeling Structural Similarities between Documents for Coherence Assessment with Graph Convolutional Networks

Argument summarisation is a promising but currently under-explored field. Recent work has aimed to provide textual summaries in the form of concise and salient short texts, i.e., key points (KPs), in a task known as Key Point Analysis (KPA). One of the main challenges in KPA is finding high-quality key point candidates from dozens of arguments even in a small corpus. Furthermore, evaluating key points is crucial in ensuring that the automatically generated summaries are useful. Although automatic methods for evaluating summarisation have considerably advanced over the years, they mainly focus on sentence-level comparison, making it difficult to measure the quality of a summary (a set of KPs) as a whole. Aggravating this problem is the fact that human evaluation is costly and unreproducible. To address the above issues, we propose a two-step abstractive summarisation framework based on neural topic modelling with an iterative clustering procedure, to generate key points which are aligned with how humans identify key points. Our experiments show that our framework advances the state of the art in KPA, with performance improvement of up to 14 (absolute) percentage points, in terms of both ROUGE and our own proposed evaluation metrics. Furthermore, we evaluate the generated summaries using a novel set-based evaluation toolkit. Our quantitative analysis demonstrates the effectiveness of our proposed evaluation metrics in assessing the quality of generated KPs. Human evaluation further demonstrates the advantages of our approach and validates that our proposed evaluation metric is more consistent with human judgment than ROUGE scores.

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Do You Hear The People Sing? Key Point Analysis via Iterative Clustering and Abstractive Summarisation

Sarcasm, as a form of irony conveying mockery and contempt, has been widespread in social media such as Twitter and Weibo, where the sarcastic text is commonly characterized as an incongruity between the surface positive and negative situation. Naturally, it has an urgent demand to automatically identify sarcasm from social media, so as to illustrate people's real views toward specific targets. In this paper, we develop a novel sarcasm detection method, namely Sarcasm Detector with Augmentation of Potential Result and Reaction (SD-APRR). Inspired by the direct access view, we treat each sarcastic text as an incomplete version without latent content associated with implied negative situations, including the result and human reaction caused by its observable content. To fill the latent content, we estimate the potential result and human reaction for each given training sample by [xEffect] and [xReact] relations inferred by the pre-trained commonsense reasoning tool COMET, and integrate the sample with them as an augmented one. We can then employ those augmented samples to train the sarcasm detector, whose encoder is a graph neural network with a denoising module. We conduct extensive empirical experiments to evaluate the effectiveness of SD-APRR. The results demonstrate that SD-APRR can outperform strong baselines on benchmark datasets.

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Just Like a Human Would, Direct Access to Sarcasm Augmented with Potential Result and Reaction

Existing studies addressing gender bias of pre-trained language models, usually build a small gender-neutral data set and conduct a second phase pre-training on the model with such data. However, given the limited size and concentrated focus of the gender-neutral data, catastrophic forgetting would occur during second-phase pre-training. Forgetting information in the original training data may damage the model's downstream performance by a large margin. In this work, we empirically show that catastrophic forgetting occurs in such methods by evaluating them with general NLP tasks in GLUE. Then, we propose a new method, GEnder Equality Prompt (GEEP), to improve gender fairness of pre-trained models with less forgetting. GEEP freezes the pre-trained model and learns gender-related prompts with gender-neutral data.Empirical results show that GEEP not only achieves SOTA performances on gender fairness tasks, but also forgets less and performs better on GLUE by a large margin.

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Free Lunch: Robust Cross-Lingual Transfer via Model Checkpoint Averaging

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Less is More for Improving Automatic Evaluation of Factual Consistency

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