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Many NLP technologies are driven by data and knowledges, including linguistic data, business data as well as domain knowledges. In e-commerce platforms such as Alibaba&#39;s ecosystem, these data and knowledges are generated, processed and utilized to train machine learning models and systems for various applications such as information extraction, text generation, question answer, dialogue system and translation. etc.. Overall, the progress in NLP technologies, accumulation of data and knowledges as well as powerful NLP platforms make it easy to do business anywhere.

COLING 2020

NLP Technologies and Applications for e-Commerce

stages 

COLING, the International Conference on Computational Linguistics, is one of the premier conferences for natural language processing and computational linguistics. Often grouped within the field of artificial intelligence, but actually pre-dating the development of artificial intelligence, advances in computational linguistics and natural language processing are now some of the major drivers behind the use of artificial intelligence for commercial and social applications – for example, on-line search, machine translation and with voice-assisted conversational devices.

First established in 1965, the biennial COLING conference is held in diverse parts of the globe and attracts participants from both top-ranked research centers and emerging countries. Today, the most important developments in our field are taking place not only in universities and academic research institutes, but also in industrial research departments and in technological startups. COLING conferences provide opportunities for all these communities to showcase their exciting developments.

COLING, the International Conference on Computational Linguistics, is one of the premier conferences for natural language processing and computational linguistics. Often grouped within the field of artificial intelligence, but actually pre-dating the development of artificial intelligence, advances in computational linguistics and natural language processing are now some of the major drivers behind the use of artificial intelligence for commercial and social applications – for example, on-line search, machine translation and with voice-assisted conversational devices.

Many NLP technologies are driven by data and knowledges, including linguistic data, business data as well as domain knowledges. In e-commerce platforms such as Alibaba's ecosystem, these data and knowledges are generated, processed and utilized to train machine learning models and systems for various applications such as information extraction, text generation, question answer, dialogue system and translation. etc.. Overall, the progress in NLP technologies, accumulation of data and knowledges as well as powerful NLP platforms make it easy to do business anywhere.

technical paper

FNS shared task in building a summarization system for generating summaries from annual reports. Our strategy is based on two key steps: 1) A rule-based Table-of-Contents (TOC) extraction, 2) A binary classification of narrative sections. We propose an extractive summarization system to produce summaries of annual reports.

Extractive Summarization System for Annual Reports

Argumentation mining on essays is a new challenging task in natural language processing, which aims to identify the types and locations of argumentation components. Recent research mainly models the task as a sequence tagging problem and deal with all the argumentation components at word level. However, this task is not scale-independent. Some types of argumentation components which serve as core opinions on essays or paragraphs, are at essay level or paragraph level. Sequence tagging method conducts reasoning by local context words, and fails to effectively mine these components. To this end, we propose a multi-scale argumentation mining model, where we respectively mine different types of argumentation components at corresponding levels. Besides, an effective coarse-to-fine argumentation fusion mechanism is proposed to further improve the performance. We conduct a serial of experiments on the Persuasive Essay dataset
(PE 2.0). Experimental results indicate that our model outperforms existing models on mining all types of argumentation components.

Argumentation Mining on Essays at Multi Scales

Automatic emotion categorization has been predominantly formulated as text classification in which textual units are assigned to an emotion from a predefined inventory, for instance following the fundamental emotion classes proposed by Paul Ekman (fear, joy, anger, disgust, sadness, surprise) or Robert Plutchik (adding trust, anticipation). This approach ignores existing psychological theories to some degree, which provide explanations regarding the perception of events. For instance, the description that somebody discovers a snake is associated with fear, based on the appraisal as being an unpleasant and non-controllable situation. This emotion reconstruction is even possible without having access to explicit reports of a subjective feeling (for instance expressing this with the words “I am afraid.”). Automatic classification approaches therefore need to learn properties of events as latent variables (for instance that the uncertainty and the mental or physical effort associated with the encounter of a snake leads to fear). With this paper, we propose to make such interpretations of events explicit, following theories of cognitive appraisal of events, and show their potential for emotion classification when being encoded in classification models. Our results show that high quality appraisal dimension assignments in event descriptions lead to an improvement in the classification of discrete emotion categories. We make our corpus of appraisal-annotated emotion-associated event descriptions publicly available.

Appraisal Theories for Emotion Classification in Text

We propose a Symmetric Local Search Network (SLSN) model to perform the detection and matching simultaneously by local search. 
SLSN consists of two symmetric subnetworks, namely the emotion subnetwork and the cause subnetwork. 
Each subnetwork is composed of a clause representation learner and a local pair searcher. 
The local pair searcher is a specially-designed cross-subnetwork component which can extract the local emotion-cause pairs.

Symmetric Local Search for Emotion-Cause Pair Extraction

Over 97 million people speak Vietnamese as their native language in the world. However, there are few research studies on machine reading comprehension (MRC) for Vietnamese, the task of understanding a text and answering questions related to it. Due to the lack of benchmark datasets for Vietnamese, we present the Vietnamese Question Answering Dataset UIT-ViQuAD, a new dataset for the low-resource language as Vietnamese to evaluate MRC models. This dataset comprises over 23,000 human-generated question-answer pairs based on 5,109 passages of 174 Vietnamese articles from Wikipedia. In particular, we propose a new process of dataset creation for Vietnamese MRC. Our in-depth analyses illustrate that our dataset requires abilities beyond simple reasoning like word matching and demands single-sentence and multiple-sentence inferences. Besides, we conduct experiments on state-of-the-art MRC methods for English and Chinese as the first experimental models on UIT-ViQuAD. We also estimate human performance on the dataset and compare it to the experimental results of powerful machine learning models. As a result, the substantial differences between human performance and the best model performance on the dataset indicate that improvements can be made on UIT-ViQuAD in future research. Our dataset is freely available on our website to encourage the research community to overcome challenges in Vietnamese MRC.

A Vietnamese Dataset for Evaluating Machine Reading Comprehension

We present the New York Times Word Innovation Types dataset, or NYTWIT, a collection of over 2,500 novel English words published in the New York Times between November 2017 and March 2019, manually annotated for their class of novelty (such as lexical derivation, dialectal variation, blending, or compounding). We present baseline results for both uncontextual and contextual prediction of novelty class, showing that there is room for improvement even for state-of-the-art NLP systems. We hope this resource will prove useful for linguists and NLP practitioners by providing a real-world environment of novel word appearance.

NYTWIT: A Dataset of Novel Words in the New York Times

Unsupervised neural machine translation (UNMT) has recently attracted great interest in the machine translation community. The main advantage of the UNMT lies in its easy collection of required large training text sentences while with only a slightly worse performance than supervised neural machine translation which requires expensive annotated translation pairs on some translation tasks. In most studies, the UMNT is trained with clean data without considering its robustness to the noisy data. However, in real-world scenarios, there usually exists noise in the collected input sentences which degrades the performance of the translation system since the UNMT is sensitive to the small perturbations of the input sentences. In this paper, we first time explicitly take the noisy data into consideration to improve the robustness of the UNMT based systems. First of all, we clearly defined two types of noises in training sentences, i.e., word noise and word order noise, and empirically investigate its effect in the UNMT, then we propose adversarial training methods with denoising process in the UNMT. Experimental results on several language pairs show that our proposed methods substantially improved the robustness of the conventional UNMT systems in noisy scenarios.

Robust Unsupervised Neural Machine Translation with Adversarial Denoising Training

Unsupervised text style transfer is full of challenges due to the lack of parallel data and difficulties in content preservation. In this paper, we propose a novel neural approach to unsupervised text style transfer which we refer to as Cycle-consistent Adversarial autoEncoders (CAE) trained from non-parallel data. CAE consists of three essential components: (1) LSTM autoencoders that encode a text in one style into its latent representation and decode an encoded representation into its original text or a transferred representation into a style-transferred text, (2) adversarial style transfer networks that use an adversarially trained generator to transform a latent representation in one style into a representation in another style, and (3) a cycle-consistent constraint that enhances the capacity of the adversarial style transfer networks in content preservation. The entire CAE with these three components can be trained end-to-end. Extensive experiments and in-depth analyses on two widely-used public datasets consistently validate the effectiveness of proposed CAE in both style transfer and content preservation against several strong baselines in terms of four automatic evaluation metrics and human evaluation.

Cycle-Consistent Adversarial Autoencoders for Unsupervised Text Style Transfer

This paper presents the results and findings of the Financial Narrative Summarisation shared task (FNS 2020) on summarising UK annual reports. The shared task was organised as part of the 1st Financial Narrative Processing and Financial Narrative Summarisation Workshop (FNP-FNS 2020). The shared task included one main task which is the use of either abstractive or extractive summarisation methodologies and techniques to automatically summarise UK financial annual reports. FNS summarisation shared task is the first to target financial annual reports. The data for the shared task was created and collected from publicly available UK annual reports published by firms listed on the London Stock Exchange (LSE). A total number of 24 systems from 9 different teams participated in the shared task. In addition we had 2 baseline summarisers and additional 2 topline summarisers to help evaluate and compare against the results of the participants.

The Financial Narrative Summarisation Shared Task (FNS 2020)

This is an introductory tutorial to UCCA (Universal Conceptual Cognitive Annotation), a cross-linguistically applicable framework for semantic representation, with corpora annotated in English, German and French, and ongoing annotation in Russian and Hebrew. UCCA builds on extensive typological work and supports rapid annotation. The tutorial will provide a detailed introduction to the UCCA annotation guidelines, design philosophy and the available resources; and a comparison to other meaning representations. It will also survey the existing parsing work, including the findings of three recent shared tasks, in SemEval and CoNLL, that addressed UCCA parsing. Finally, the tutorial will present recent applications and extensions to the scheme, demonstrating its value for natural language processing in a range of languages and domains.

NLP Technologies and Applications for e-Commerce

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NLP Technologies and Applications for e-Commerce

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Next from COLING 2020

Extractive Summarization System for Annual Reports

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A Review of dataset and labeling methods for causality extraction

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PRESENTATIONS

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COMPANY

RESOURCES

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