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Emotion recognition in conversations (ERC) has received much attention recently in the natural language processing community. Considering that the emotions of the utterances in conversations are interactive, previous works usually implicitly model the emotion interaction between utterances by modeling dialogue context, but the misleading emotion information from context often interferes with the emotion interaction. We noticed that the gold emotion labels of the context utterances can provide explicit and accurate emotion interaction, but it is impossible to input gold labels at inference time. To address this problem, we propose an iterative emotion interaction network, which uses iteratively predicted emotion labels instead of gold emotion labels to explicitly model the emotion interaction. This approach solves the above problem, and can effectively retain the performance advantages of explicit modeling. We conduct experiments on two datasets, and our approach achieves state-of-the-art performance.

COLING 2020

An Iterative Emotion Interaction Network for Emotion Recognition in Conversations

emotion recognition in conversations

sentiment analysis

dialogue system

stages 

COLING, the International Conference on Computational Linguistics, is one of the premier conferences for natural language processing and computational linguistics. Often grouped within the field of artificial intelligence, but actually pre-dating the development of artificial intelligence, advances in computational linguistics and natural language processing are now some of the major drivers behind the use of artificial intelligence for commercial and social applications – for example, on-line search, machine translation and with voice-assisted conversational devices.

First established in 1965, the biennial COLING conference is held in diverse parts of the globe and attracts participants from both top-ranked research centers and emerging countries. Today, the most important developments in our field are taking place not only in universities and academic research institutes, but also in industrial research departments and in technological startups. COLING conferences provide opportunities for all these communities to showcase their exciting developments.

COLING, the International Conference on Computational Linguistics, is one of the premier conferences for natural language processing and computational linguistics. Often grouped within the field of artificial intelligence, but actually pre-dating the development of artificial intelligence, advances in computational linguistics and natural language processing are now some of the major drivers behind the use of artificial intelligence for commercial and social applications – for example, on-line search, machine translation and with voice-assisted conversational devices.

poster

In this study, we propose a unified approach for different generation manners of machine translation to achieve a better tradeoff between translation performance and latency. We abstract the generation process into repeated position selection and token prediction, and propose novel model structure and training strategy to support token prediction at any position given partially observable target tokens.
Our model can support different generation manners with a set of well-trained parameters, including (non-)monotonic autoregressive, semi-autoregressive and non-autoregressive models. Generation in different orders is also supported as a by-product.

Train Once, and Decode As You Like

We propose a reference-less metric trained on manual evaluations of system outputs for grammatical error correction. Previous studies have shown that reference-less metrics are promising; however, existing metrics are not optimized for manual evaluation of the system output because there is no dataset of system output with manual evaluation. This study manually evaluates the output of grammatical error correction systems to optimize the metrics. Experimental results show that the proposed metric improves the correlation with manual evaluation in both system-and sentence-level meta-evaluation.

SOME: Reference-less Sub-Metrics Optimized for Manual Evaluations of Grammatical Error Correction

Endowing a chatbot with a personality is essential to deliver more realistic conversations. Various persona-based dialogue models have been proposed to generate personalized and diverse responses by utilizing predefined persona information. However, generating personalized responses is still a challenging task since the leverage of predefined persona information is often insufficient. To alleviate this problem, we propose a novel Persona Enhanced Dual Alternating Learning Network (PEDNet) aiming at producing more personalized responses in various open-domain conversation scenarios. PEDNet consists of a Context-Dominated Network (CDNet) and a Persona-Dominated Network (PDNet), which are built upon a common encoder-decoder backbone. CDNet learns to select a proper persona as well as ensure the contextual relevance of the predicted response, while PDNet learns to enhance the utilization of persona information when generating the response by weakening the disturbance of specific content in the conversation context. CDNet and PDNet are trained alternately using a multi-task training approach to equip PEDNet with the both capabilities they have learned. Both automatic and human evaluations on a newly released dialogue dataset Persona-chat demonstrate that our method could deliver more personalized responses than baseline methods.

PEDNet: A Persona Enhanced Dual Alternating Learning Network for Conversational Response Generation

Aspect-based sentiment analysis (ABSA) aims to determine the sentiment polarity of each specific aspect in a given sentence. Existing researches have realized the importance of the aspect for the ABSA task and have derived many interactive learning methods that model context based on specific aspect. However, current interaction mechanisms are ill-equipped to learn complex sentences with multiple aspects, and these methods underestimate the representation learning of the aspect. In order to solve the two problems, we propose a mutual enhanced transformation network (METNet) for the ABSA task. First, the aspect enhancement module in METNet improves the representation learning of the aspect with contextual semantic features, which gives the aspect more abundant information. Second, METNet designs and implements a hierarchical structure, which enhances the representations of aspect and context iteratively. Experimental results on SemEval 2014 Datasets demonstrate the effectiveness of METNet, and we further prove that METNet is outstanding in multi-aspect scenarios.

METNet: A Mutual Enhanced Transformation Network for Aspect-based Sentiment Analysis

Emotion lexicons have been shown effective for emotion classification (Baziotis et al., 2018). Previous studies handle emotion lexicon construction and emotion classification separately. In this paper, we propose an emotional network (EmNet) to jointly learn sentence emotions and construct emotion lexicons which are dynamically adapted to a given context. The dynamic emotion lexicons are useful for handling words with multiple emotions based on different context, which
can effectively improve the classification accuracy. We validate the approach on two representative architectures – LSTM and BERT, demonstrating its superiority on identifying emotions in English tweets. Our model outperforms several approaches proposed in previous studies and achieves new state-of-the-art on the benchmark Twitter dataset.

Emotion Classification by Jointly Learning to Lexiconize and Classify

Utterance classification is a key component in many conversational systems. However, classifying real-world user utterances is challenging, as people may express their ideas and thoughts in manifold ways, and the amount of training data for some categories may be fairly limited, resulting in imbalanced data distributions. To alleviate these issues, we conduct a comprehensive survey regarding state-of-the-art data augmentation approaches for text classification to cope with imbalanced data.


Data Augmentation for Multiclass Utterance Classification – A Systematic Study

We propose a novel Bi-directional Cognitive Knowledge Framework (BCKF) for reading comprehension from the perspective of complementary learning systems theory. It aims to simulate two ways of thinking in the brain to answer questions, including reverse thinking and inertial thinking. To validate the effectiveness of our framework, we design a corresponding Bi-directional Cognitive Thinking Network (BCTN) to encode the passage and generate a question (answer) given an answer (question) and decouple the bi-directional knowledge. The model has the ability to reverse reasoning questions which can assist inertial thinking to generate more accurate answers. Competitive improvement is observed in DuReader dataset, confirming our hypothesis that bi-directional knowledge helps the QA task. The novel framework shows an interesting perspective on machine reading comprehension and cognitive science.

Bi-directional Cognitive Thinking Network for Machine Reading Comprehension

The widespread usage of Twitter during emergencies has provided a new opportunity and timely resource to crisis responders for various disaster management tasks. Geolocation information of pertinent tweets is crucial for gaining situational awareness and delivering aid. However, the majority of tweets do not come with geoinformation. In this work, we focus on the task of location mention recognition from crisis-related tweets. Specifically, we investigate the influence of different types of labeled training data on the performance of a BERT-based classification model. We explore several training settings such as combing in- and out-domain data from news articles and general-purpose and crisis-related tweets. Furthermore, we investigate the effect of geospatial proximity while training on near or far-away events from the target event. Using five different datasets, our extensive experiments provide answers to several critical research questions that are useful for the research community to foster research in this important direction. For example, results show that, for training a location mention recognition model, Twitter-based data is preferred over general-purpose data; and crisis-related data is preferred over general-purpose Twitter data. Furthermore, training on data from geographically-nearby disaster events to the target event boosts the performance compared to training on distant events.

Are We Ready for this Disaster? Towards Location Mention Recognition from Crisis Tweets

Modern models of event causality detection (ECD) are mainly based on supervised learning from small hand-labeled corpora. However, hand-labeled training data is expensive to produce, low coverage of causal expressions, and limited in size, which makes supervised methods hard to detect causal relations between events. To solve this data lacking problem, we investigate a data augmentation framework for ECD, dubbed as Knowledge Enhanced Distant Data Augmentation (KnowDis). Experimental results on two benchmark datasets EventStoryLine corpus and Causal-TimeBank show that 1) KnowDis can augment available training data assisted with the lexical and causal commonsense knowledge for ECD via distant supervision, and 2) our method outperforms previous methods by a large margin assisted with automatically labeled training data.

KnowDis: Knowledge Enhanced Data Augmentation for Event Causality Detection via Distant Supervision

Ask to learn, A Study on Curiosity-driven Question Generation.
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An Iterative Emotion Interaction Network for Emotion Recognition in Conversations

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An Iterative Emotion Interaction Network for Emotion Recognition in Conversations

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Next from COLING 2020

Train Once, and Decode As You Like

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Exploring Amharic Sentiment Analysis from Social Media Texts: Building Annotation Tools and Classification Models.

Stay up to date with the latest Underline news!

PRESENTATIONS

CONFERENCES

COMPANY

RESOURCES

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