United States

Large-scale conversational assistants such as Cortana, Alexa, Google Assistant and Siri process requests through a series of modules for wake word detection, speech recognition, language understanding and response generation. An error in one of these modules can cascade through the system. Given the large traffic volumes in these assistants, it is infeasible to manually analyze the data, identify requests with processing errors and isolate the source of error. We present a machine learning system to address this challenge. First, we embed the incoming request and context, such as system response and subsequent turns, using pre-trained transformer models. Then, we combine these embeddings with encodings of additional metadata features (such as confidence scores from different modules in the online system) using a &quot;mixing-encoder&quot; to output the failure point predictions. Our system obtains 92.2% of human performance on this task while scaling to analyze the entire traffic in 8 different languages of a large-scale conversational assistant. We present detailed ablation studies analyzing the impact of different modeling choices.

NAACL 2022

FPI: Failure Point Isolation in Large-scale Conversational Assistants

EMNLP 2021 is planned to be a hybrid event in Punta Cana, Dominican Republic, with both on-site and fully virtual participation possible. The experience for on-site participants would closely approximate a normal pre-COVID *ACL conference, with 5-6 thematically organized parallel sessions and live Q/A and interactive discussion immediately after the talks. Presentations by virtual participants will be equitably interleaved with those of on-site participants, projected on the auditorium screens as if on-site, and also followed immediately by live Q/A and interactive discussion at a time during reasonable waking hours for the virtual presenter. For all participants, on-site and virtual, who are unable to attend a session due to either time-zone issues or because they are participating in another session live, talk recordings and slides will be available online at a minimum after the live presentation (and in many cases before as well), and questions may be submitted in advance on session-specific discussion boards and answered live in session with the usual visual aids if desired.

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EMNLP 2021

EMNLP 2021 is planned to be a hybrid event in Punta Cana, Dominican Republic, with both on-site and fully virtual participation possible.

Large-scale conversational assistants such as Cortana, Alexa, Google Assistant and Siri process requests through a series of modules for wake word detection, speech recognition, language understanding and response generation. An error in one of these modules can cascade through the system. Given the large traffic volumes in these assistants, it is infeasible to manually analyze the data, identify requests with processing errors and isolate the source of error. We present a machine learning system to address this challenge. First, we embed the incoming request and context, such as system response and subsequent turns, using pre-trained transformer models. Then, we combine these embeddings with encodings of additional metadata features (such as confidence scores from different modules in the online system) using a "mixing-encoder" to output the failure point predictions. Our system obtains 92.2% of human performance on this task while scaling to analyze the entire traffic in 8 different languages of a large-scale conversational assistant. We present detailed ablation studies analyzing the impact of different modeling choices.

technical paper

## Welcome to NAACL 2022!
The Annual Meeting of the North American Chapter of the Association for Computational Linguistics (NAACL) is taking place July 10-15, 2022 as a hybrid event, in Seattle, WA and online. We are happy to welcome all of you to conference! 
 
The main conference program features oral presentations, in-person and virtual posters and demo sessions, a plenary session for our best paper presentations and awards, keynote presentations, a plenary panel on the place of linguistics and symbolic structures in NLP, and an Industrial Track panel on Careers in NLP.
 
Posters (including Findings of NAACL 2022) and demos are grouped by areas for both the in-person and the virtual sessions. For the virtual component, the talks will be on Zoom and the posters and the demos will be in GatherTown. The Student Research Workshop and will have an oral session and a poster session.
 
The program also features 6 Tutorials and 26 Workshops.
 
 We wish you a wonderful conference!
 
[The NAACL 2022 Organizing Committee](https://2022.naacl.org/committees/organization/)

2022 Annual Conference of the North American Chapter of the Association for Computational Linguistics

Recent explorations of large-scale pre-trained language models (PLMs) have revealed the power of PLMs with huge amounts of parameters, setting off a wave of training ever-larger PLMs. However, it requires tremendous computational resources to train a large-scale PLM, which may be practically unaffordable. In addition, existing large-scale PLMs are mainly trained from scratch individually, ignoring that many well-trained PLMs are available. To this end, we explore the question how could existing PLMs benefit training large-scale PLMs in future. Specifically, we introduce a pre-training framework named “knowledge inheritance” (KI) and explore how could knowledge distillation serve as auxiliary supervision during pre-training to efficiently learn larger PLMs. Experimental results demonstrate the superiority of KI in training efficiency. We also conduct empirical analyses to explore the effects of teacher PLMs’ pre-training settings, including model architecture, pre-training data, etc. Finally, we show that KI could be applied to domain adaptation and knowledge transfer.

Knowledge Inheritance for Pre-trained Language Models

Supersized pre-trained language models have pushed the accuracy of various natural language processing (NLP) tasks to a new state-of-the-art (SOTA). Rather than pursuing the reachless SOTA accuracy, more and more researchers start paying attention to model efficiency and usability. Different from accuracy, the metric for efficiency varies across different studies, making them hard to be fairly compared. To that end, this work presents ELUE (Efficient Language Understanding Evaluation), a standard evaluation, and a public leaderboard for efficient NLP models. ELUE is dedicated to depicting the Pareto Frontier for various language understanding
tasks, such that it can tell whether and how much a method achieves Pareto improvement. Along with the benchmark, we also release a strong baseline, ElasticBERT, which allows BERT to exit at any layer in both static and dynamic ways. We demonstrate the ElasticBERT, despite its simplicity, outperforms or performs on par with SOTA compressed and early exiting models. With ElasticBERT, the proposed ELUE has a strong Pareto Frontier and makes a better evaluation for efficient NLP models.

Towards Efficient NLP: A Standard Evaluation and A Strong Baseline

Neural text generation models are typically trained by maximizing log-likelihood with the sequence cross entropy (CE) loss, which encourages an exact token-by-token match between a target sequence with a generated sequence. Such training objective is sub-optimal when the target sequence is not perfect, e.g., when the target sequence is corrupted with noises, or when only weak sequence supervision is available. To address the challenge, we propose a novel Edit-Invariant Sequence Loss (EISL), which computes the matching loss of a target n-gram with all n-grams in the generated sequence. EISL is designed to be robust to various noises and edits in the target sequences. Moreover, the EISL computation is essentially an approximate convolution operation with target n-grams as kernels, which is easy to implement and efficient to compute with existing libraries. To demonstrate the effectiveness of EISL, we conduct experiments on a wide range of tasks, including machine translation with noisy target sequences, unsupervised text style transfer with only weak training signals, and non-autoregressive generation with non-predefined generation order. Experimental results show our method significantly outperforms the common CE loss and other strong baselines on all the tasks. EISL has a simple API that can be used as a drop-in replacement of the CE loss.

Don't Take It Literally: An Edit-Invariant Sequence Loss for Text Generation

Teaching morals is one of the most important purposes of storytelling. An essential ability for understanding and writing moral stories is bridging story plots and implied morals. Its challenges mainly lie in: (1) grasping knowledge about abstract concepts in morals, (2) capturing inter-event discourse relations in stories, and (3) aligning value preferences of stories and morals concerning good or bad behavior. In this paper, we propose two understanding tasks and two generation tasks to assess these abilities of machines. We present STORAL, a new dataset of Chinese and English human-written moral stories. We show the difficulty of the proposed tasks by testing various models with automatic and manual evaluation on STORAL. Furthermore, we present a retrieval-augmented algorithm that effectively exploits related concepts or events in training sets as additional guidance to improve performance on these tasks.

A Corpus for Understanding and Generating Moral Stories

Speaker identification (SI) in texts aims to identify the speaker(s) for each utterance in texts. Previous studies divide SI into several sub-tasks (e.g., quote extraction, named entity recognition, gender identification, and coreference resolution). However, we are still far from solving these sub-tasks, making SI systems that rely on them seriously suffer from error propagation. End-to-end SI systems, on the other hand, are not limited by individual modules, but suffer from insufficient training data from the existing small-scale datasets. To make large end-to-end models possible, we design a new annotation guideline that regards SI as span extraction from the local context, and we annotate by far the largest SI dataset for Chinese named CSI based on eighteen novels. Viewing SI as a span selection task also introduces the possibility of applying existing strong extractive machine reading comprehension (MRC) baselines. Surprisingly, simply using such a baseline without human-annotated character names and carefully designed rules, we can already achieve performance comparable or better than those of previous state-of-the-art SI methods on all public SI datasets for Chinese. Furthermore, we show that our dataset can serve as additional training data for existing benchmarks, which leads to further gains (up to 6.5% in accuracy). Finally, using CSI as a clean source, we design an effective self-training paradigm to continuously leverage hundreds of unlabeled novels.

End-to-End Chinese Speaker Identification

Commonly found in academic and formal texts, a nominalization uses a deverbal noun to describe an event associated with its corresponding verb. Nominalizations can be difficult to interpret because of ambiguous semantic relations between the deverbal noun and its arguments. Automatic generation of clausal paraphrases for nominalizations can help disambiguate their meaning. However, previous work has not identified cases where it is awkward or impossible to paraphrase a compound nominalization. This paper investigates unsupervised prediction of paraphrasability, which determines whether the prenominal modifier of a nominalization can be re-written as a noun or adverb in a clausal paraphrase. We adopt the approach of overgenerating candidate paraphrases followed by candidate ranking with a neural language model. In experiments on an English dataset, we show that features from an Abstract Meaning Representation graph lead to statistically significant improvement in both paraphrasability prediction and paraphrase generation.

Unsupervised Paraphrasability Prediction for Compound Nominalizations

Semi-supervised learning is a promising way to reduce the annotation cost for text-classification. Combining with pre-trained language models (PLMs), e.g., BERT, recent semi-supervised learning methods achieved impressive performance. In this work, we further investigate the marriage between semi-supervised learning and a pre-trained language model. Unlike existing approaches that utilize PLMs only for model parameter initialization, we explore the inherent topic matching capability inside PLMs for building a more powerful semi-supervised learning approach. Specifically, we propose a joint semi-supervised learning process that can progressively build a standard $K$-way classifier and a matching network for the input text and the Class Semantic Representation (CSR). The CSR will be initialized from the given labeled sentences and progressively updated through the training process. By means of extensive experiments, we show that our method can not only bring remarkable improvement to baselines, but also overall be more stable, and achieves state-of-the-art performance in semi-supervised text classification.

Progressive Class Semantic Matching for Semi-supervised Text Classification

Frame semantic parsing is a fundamental NLP task, which consists of three subtasks: frame identification, argument identification and role classification. Most previous studies tend to neglect relations between different subtasks and arguments and pay little attention to ontological frame knowledge defined in FrameNet. In this paper, we propose a Knowledge-guided Incremental semantic parser with Double-graph (KID). We first introduce Frame Knowledge Graph (FKG), a heterogeneous graph containing both frames and FEs (Frame Elements) built on the frame knowledge so that we can derive knowledge-enhanced representations for frames and FEs. Besides, we propose Frame Semantic Graph (FSG) to represent frame semantic structures extracted from the text with graph structures. In this way, we can transform frame semantic parsing into an incremental graph construction problem to strengthen interactions between subtasks and relations between arguments. Our experiments show that KID outperforms the previous state-of-the-art method by up to 1.7 F1-score on two FrameNet datasets. Our code is availavle at https://github.com/PKUnlp-icler/KID.

A Double-Graph Based Framework for Frame Semantic Parsing

We address the task of distinguishing implicitly abusive sentences on identity groups
("Muslims contaminate our planet") from other group-related negative polar sentences ("Muslims despise terrorism"). Implicitly abusive language are utterances not conveyed by abusive words (e.g. "bimbo" or "scum"). So far, the detection of such
utterances could not be properly addressed since existing datasets displaying a high
degree of implicit abuse are fairly biased. Following the recently-proposed strategy to solve implicit abuse by separately addressing its different subtypes, we present a new focused and less biased dataset that consists of the subtype of atomic negative
sentences about identity groups. For that task, we model components that each
address one facet of such implicit abuse, i.e. depiction as perpetrators, aspectual
classification and non-conformist views. The approach generalizes across different
identity groups and languages.

Identifying Implicitly Abusive Remarks about Identity Groups using a Linguistically Informed Approach

We introduce ReFinED, an efficient end-to-end entity linking model which uses fine-grained entity types and entity descriptions to perform linking. The model performs mention detection, fine-grained entity typing, and entity disambiguation for all mentions within a document in a single forward pass, making it more than 60 times faster than competitive existing approaches. ReFinED also surpasses state-of- the-art performance on standard entity linking datasets by an average of 3.7 F1. The model is capable of generalising to large-scale knowledge bases such as Wikidata (which has 15 times more entities than Wikipedia) and of zero-shot entity linking. The combination of speed, accuracy and scale makes ReFinED an effective and cost-efficient system for extracting entities from web-scale datasets, for which the model has been successfully deployed. Our code and pre-trained models are available at https://github.com/alexa/ReFinED.

FPI: Failure Point Isolation in Large-scale Conversational Assistants

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FPI: Failure Point Isolation in Large-scale Conversational Assistants

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