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Intent Detection is a crucial component of Dialogue Systems wherein the objective is to classify a user utterance into one of multiple pre-defined intents. A pre-requisite for developing an effective intent identifier is a training dataset labeled with all possible user intents. However, even skilled domain experts are often unable to foresee all possible user intents at design time and for practical applications, novel intents may have to be inferred incrementally on-the-fly from user utterances. Therefore, for any real-world dialogue system, the number of intents increases over time and new intents have to be discovered by analyzing the utterances outside the existing set of intents. In this paper, our objective is to i) detect known intent utterances from a large number of unlabeled utterance samples given a few labeled samples and ii) discover new unknown intents from the remaining unlabeled samples. Existing SOTA approaches address this problem via alternate representation learning and clustering wherein pseudo labels are used for updating the representations and clustering is used for generating the pseudo labels. Unlike existing approaches that rely on epoch wise cluster alignment, we propose an end-to-end deep contrastive clustering algorithm that jointly updates model parameters and cluster centers via supervised and self-supervised learning and optimally utilizes both labeled and unlabeled data. Our proposed approach outperforms competitive baselines on five public datasets for both settings: (i) where the number of undiscovered intents are known in advance, and (ii) where the number of intents are estimated by an algorithm. We also propose a human-in-the-loop variant of our approach for practical deployment which does not require an estimate of new intents and outperforms the end-to-end approach.

NAACL 2022

Intent Detection and Discovery from User Logs via Deep Semi-Supervised Contrastive Clustering

semi-supervised contrastive clustering

intent detection and discovery

deep clustering

The purpose of the AAAI conference is to promote research in artificial intelligence (AI) and scientific exchange among AI researchers, practitioners, scientists, and engineers in affiliated disciplines. 

AAAI 2021

technical paper

## Welcome to NAACL 2022!
The Annual Meeting of the North American Chapter of the Association for Computational Linguistics (NAACL) is taking place July 10-15, 2022 as a hybrid event, in Seattle, WA and online. We are happy to welcome all of you to conference! 
 
The main conference program features oral presentations, in-person and virtual posters and demo sessions, a plenary session for our best paper presentations and awards, keynote presentations, a plenary panel on the place of linguistics and symbolic structures in NLP, and an Industrial Track panel on Careers in NLP.
 
Posters (including Findings of NAACL 2022) and demos are grouped by areas for both the in-person and the virtual sessions. For the virtual component, the talks will be on Zoom and the posters and the demos will be in GatherTown. The Student Research Workshop and will have an oral session and a poster session.
 
The program also features 6 Tutorials and 26 Workshops.
 
 We wish you a wonderful conference!
 
[The NAACL 2022 Organizing Committee](https://2022.naacl.org/committees/organization/)

2022 Annual Conference of the North American Chapter of the Association for Computational Linguistics

As task-oriented dialog systems are becoming increasingly popular in our lives, more realistic tasks have been proposed and explored. However, new practical challenges arise. For instance, current dialog systems cannot effectively handle multiple
search results when querying a database, due to the lack of such scenarios in 
existing public datasets. In this paper, we propose Database Search Result (DSR) Disambiguation, a novel task that focuses on disambiguating database search results, which enhances user experience by allowing them to choose from multiple options instead of just one. To study this task, we augment the popular task-oriented dialog datasets (MultiWOZ and SGD) with turns that resolve ambiguities by (a) synthetically generating turns through a pre-defined grammar, and (b) collecting human paraphrases for a subset. We find that training on our augmented dialog data improves the model's ability to deal with ambiguous scenarios, without sacrificing performance on unmodified turns. Furthermore, pre-fine tuning and multi-task learning help our model to improve performance on DSR-disambiguation even in the absence of in-domain data, suggesting that it can be learned as a universal dialog skill. 
Our data and code will be made publicly available.

Database Search Results Disambiguation for Task-Oriented Dialog Systems

We show that Transformer encoder architectures can be sped up, with limited accuracy costs, by replacing the self-attention sublayers with simple linear transformations that "mix" input tokens. These linear mixers, along with standard nonlinearities in feed-forward layers, prove competent at modeling semantic relationships in several text classification tasks. Most surprisingly, we find that replacing the self-attention sublayer in a Transformer encoder with a standard, unparameterized Fourier Transform achieves 92-97% of the accuracy of BERT counterparts on the GLUE benchmark, but trains 80% faster on GPUs and 70% faster on TPUs at standard 512 input lengths. At longer input lengths, our FNet model is significantly faster: when compared to the "efficient" Transformers on the Long Range Arena benchmark, FNet matches the accuracy of the most accurate models, while outpacing the fastest models across all sequence lengths on GPUs (and across relatively shorter lengths on TPUs).

FNet: Mixing Tokens with Fourier Transforms

Event schema depicts the typical structure of complex events, serving as a scaffolding to effectively analyze, predict, and possibly intervene in the ongoing events. To induce event schemas from historical events, previous work uses an event-by-event scheme, ignoring the global structure of the entire schema graph. We propose a new event schema induction framework using double graph autoencoders, which captures the global dependencies among nodes in event graphs. Specifically, we first extract the event skeleton from an event graph and design a variational directed acyclic graph (DAG) autoencoder to learn its global structure. Then we further fill in the event arguments for the skeleton, and use another Graph Convolutional Network (GCN) based autoencoder to reconstruct entity-entity relations as well as to detect coreferential entities. By performing this two-stage induction decomposition, the model can avoid reconstructing the entire graph in one step, allowing it to focus on learning global structures between events. Experimental results on three event graph datasets demonstrate that our method achieves state-of-the-art performance and induces high-quality event schemas with global consistency.

Event Schema Induction with Double Graph Autoencoders

Nowadays, pretrained language models (PLMs) have dominated the majority of NLP tasks. While, little research has been conducted on systematically evaluating the language abilities of PLMs. In this paper, we present a large-scale empirical study on general language ability evaluation of PLMs (ElitePLM). In our study, we design four evaluation dimensions, \ie memory, comprehension, reasoning, and composition, to measure ten widely-used PLMs within five categories. Our empirical results demonstrate that: (1) PLMs with varying training objectives and strategies are good at different ability tests; (2) fine-tuning PLMs in downstream tasks is usually sensitive to the data size and distribution; (3) PLMs have excellent transferability between similar tasks. Moreover, the prediction results of PLMs in our experiments are released as an open resource for more deep and detailed analysis on the language abilities of PLMs. This paper can guide the future work to select, apply, and design PLMs for specific tasks. We have made all the details of experiments publicly available.

ElitePLM: An Empirical Study on General Language Ability Evaluation of Pretrained Language Models

Grounded text generation systems often generate text that contains factual inconsistencies, hindering their real-world applicability. Automatic factual consistency evaluation may help alleviate this limitation by accelerating evaluation cycles, filtering inconsistent outputs and augmenting training data. While attracting increasing attention, such evaluation metrics are usually developed and evaluated in silo for a single task or dataset, slowing their adoption. Moreover, previous meta-evaluation protocols focused on system-level correlations with human annotations, which leave the example-level accuracy of such metrics unclear.
In this work, we introduce TRUE: a comprehensive survey and assessment of factual consistency metrics on a standardized collection of existing texts from diverse tasks, manually annotated for factual consistency. Our standardization enables an example-level meta-evaluation protocol that is more actionable and interpretable than previously reported correlations, yielding clearer quality measures. Across diverse state-of-the-art metrics and 11 datasets we find that large-scale NLI and question generation-and-answering-based approaches achieve strong and complementary results. We recommend those methods as a starting point for model and metric developers, and hope TRUE will foster progress towards even better evaluation methods.

TRUE: Re-evaluating Factual Consistency Evaluation

Paraphrase generation is an important language generation task attempting to interpret user intents and systematically generate new phrases of identical meanings to the given ones. However, the effectiveness of paraphrase generation is constrained by the access to the golden labeled data pairs where both the amount and the quality of the training data pairs are restricted. In this paper, we propose a new weakly supervised paraphrase generation approach that extends the success of a recent work that leverages reinforcement learning for effective model training with data selection. While data selection is privileged for the target task which has noisy data, developing a reinforced selective learning regime faces several unresolved challenges. In this paper, we carry on important discussions about the above problem and present a new model that could partially overcome the discussed issues with a model-based planning feature and a reward normalization feature. We perform extensive evaluation on four weakly supervised paraphrase generation tasks where the results show that our method could significantly improve the state-of-the-art performance on the evaluation datasets.

Learning to Selectively Learn for Weakly Supervised Paraphrase Generation with Model-based Reinforcement Learning

In this paper, we propose a simple yet effective way to generate pun sentences that does not require any training on existing puns. Our approach is inspired by humor theories that ambiguity comes from the context rather than the pun word itself. Given a pair of definitions of a pun word, our model first produces a list of related concepts through a reverse dictionary. We then utilize one-shot GPT3 to generate context words and then generate puns incorporating context words from both concepts. Human evaluation shows that our method successfully generates pun 52\% of the time, outperforming well-crafted baselines and the state-of-the-art models by a large margin.

AmbiPun: Generating Humorous Puns with Ambiguous Context

Factual inconsistencies in generated summaries severely limit the practical applications of abstractive dialogue summarization. Although significant progress has been achieved by using pre-trained neural language models, substantial amounts of hallucinated content are found during the human evaluation. In this work, we first devised a typology of factual errors to better understand the types of hallucinations generated by current models and conducted human evaluation on popular dialog summarization dataset. We further propose a training strategy that improves the factual consistency and overall quality of summaries via a novel contrastive fine-tuning, called CONFIT. To tackle top factual errors from our annotation, we introduce additional contrastive loss with carefully designed hard negative samples and self-supervised dialogue-specific loss to capture the key information between speakers. We show that our model significantly reduces all kinds of factual errors on both SAMSum dialogue summarization and AMI meeting summarization. On both datasets, we achieve significant improvements over state-of-the-art baselines using both automatic metrics, ROUGE and BARTScore, and human evaluation.

CONFIT: Toward Faithful Dialogue Summarization with Linguistically-Informed Contrastive Fine-tuning

The task of ultra-fine entity typing (UFET) seeks to predict diverse and free-form words or phrases that describe the appropriate types of entities mentioned in sentences. A key challenge for this task lies in the large amount of types and the scarcity of annotated data per type. Existing systems formulate the task as a multi-way classification problem and train directly or distantly supervised classifiers. This causes two issues: (i) the classifiers do not capture the type semantics since types are often converted into indices; (ii) systems developed in this way are limited to predicting within a pre-defined type set, and often fall short of generalizing to types that are rarely seen or unseen in training. This work presents LITE, a new approach that formulates entity typing as a natural language inference (NLI) problem, making use of (i) the indirect supervision from NLI to infer type information meaningfully represented as textual hypotheses and alleviate the data scarcity issue, as well as (ii) a learning-to-rank objective to avoid the pre-defining of a type set. Experiments show that, with limited training data, LITE obtains state-of-the-art performance on the UFET task. In addition, LITE demonstrates its strong generalizability, by not only yielding best results on other fine-grained entity typing benchmarks, more importantly, but a pre-trained LITE system also works well on new data containing unseen types.

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Database Search Results Disambiguation for Task-Oriented Dialog Systems

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Discovering New Intents with Deep Aligned Clustering

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Next from NAACL 2022

Database Search Results Disambiguation for Task-Oriented Dialog Systems

Similar lecture

Discovering New Intents with Deep Aligned Clustering

Stay up to date with the latest Underline news!

PRESENTATIONS

CONFERENCES

COMPANY

RESOURCES

Downloads