Ireland

We deal with the scenario of conversational search, where user queries are under-specified or ambiguous. This calls for a mixed-initiative setup. User-asks (queries) and system-answers, as well as system-asks (clarification questions) and user response, in order to clarify her information needs. 
We focus on the task of selecting the next clarification question, given the conversation context. Our method leverages passage retrieval from a background content to fine-tune two deep-learning models for ranking candidate clarification questions. We evaluated our method on two different use-cases. The first is an open domain conversational search in a large web collection. The second is a task-oriented customer-support setup.
We show that our method performs well on both use-cases.

ACL 2022

Conversational Search with Mixed-Initiative - Asking Good Clarification Questions backed-up by Passage Retrieval

clarification questions

conversational search

deep learning

bert

# Welcome everyone to ACL 2022!

The 60th Annual Meeting of the Association for Computational Linguistics is taking place May 22-27, 2022 as a hybrid event, in Dublin and online. We are happy to welcome all of you to this anniversary edition with an almost 50-50 in-person and virtual participation. 
The main conference program features oral presentations, in-person and virtual posters and demo sessions, a plenary session for our best paper presentations and awards, three amazing keynote events and two new initiatives of invited talks: Spotlight Talks for Young Rising Stars (STIRS) and The Next Big Idea Talks. Posters (including Findings of ACL 2022) and demos are grouped by areas for both the in-person and the virtual sessions. For the virtual component, the talks will be on Zoom and the posters and the demos will be in GatherTown. The Student Research Workshop will have an oral session and a poster session as part of Poster Session 1. The program also features eight Tutorials and 28 Workshops. 

 
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The Association for Computational Linguistics (ACL) is the premier international scientific and professional society for people working on computational problems involving human language, a field often referred to as either computational linguistics or natural language processing (NLP). 

workshop paper

Coreference resolution such as for anaphora has been an essential challenge that is commonly found in conversational machine reading comprehension (CMRC). This task aims to determine the referential entity to which a pronoun refers on the basis of contextual information. Existing approaches based on pre-trained language models (PLMs) mainly rely on an end-to-end method, which still has limitations in clarifying referential dependency. In this study, a novel graph-based approach is proposed to integrate the coreference of given text into graph structures (called coreference graphs), which can pinpoint a pronoun's referential entity. We propose two graph-combined methods, evidence-enhanced and the fusion model, for CMRC to integrate coreference graphs from different levels of the PLM architecture. Evidence-enhanced refers to textual level methods that include an evidence generator (for generating new text to elaborate a pronoun) and enhanced question (for rewriting a pronoun in a question) as PLM input. The fusion model is a structural level method that combines the PLM with a graph neural network. We evaluated these approaches on a CoQA pronoun-containing dataset and the whole CoQA dataset. The result showed that our methods can outperform baseline PLM methods with BERT and RoBERTa.

Graph-combined Coreference Resolution Methods on Conversational Machine Reading Comprehension with Pre-trained Language Model

We work on a recommendation dialogue system to help a user understand the appealing points of some target (e.g., a movie). In such dialogues, the recommendation system needs to utilize structured external knowledge to make informative and detailed recommendations. However, there is no dialogue dataset with structured external knowledge designed to make detailed recommendations for the target. Therefore, we construct a dialogue dataset, Japanese Movie Recommendation Dialogue (JMRD), in which the recommender recommends one movie in a long dialogue (23 turns on average). The external knowledge used in this dataset is hierarchically structured, including title, casts, reviews, and plots. Every recommender’s utterance is associated with the external knowledge related to the utterance. We then create a movie recommendation dialogue system that considers the structure of the external knowledge and the history of the knowledge used. Experimental results show that the proposed model is superior in knowledge selection to the baseline models.

Construction of Hierarchical Structured Knowledge-based Recommendation Dialogue Dataset and Dialogue System

To diversify and enrich generated dialogue responses, knowledge-grounded dialogue has been investigated in recent years. The existing methods tackle the knowledge grounding challenge by retrieving the relevant sentences over a large corpus and augmenting the dialogues with explicit extra information. Despite their success, however, the existing works have drawbacks in inference efficiency. This paper proposes KnowExpert, a framework to bypass the explicit retrieval process and inject knowledge into the pre-trained language models with lightweight adapters and adapt to the knowledge-grounded dialogue task. To the best of our knowledge, this is the first attempt to tackle this challenge without retrieval in this task under an open-domain chit-chat scenario. The experimental results show that Knowexpert performs comparably with some retrieval-based baselines while being time-efficient in inference, demonstrating the effectiveness of our proposed method.

Retrieval-Free Knowledge-Grounded Dialogue Response Generation with Adapters

This work presents our contribution from the Text-to-Knowledge team of Ghent University (UGent-T2K) to the MultiDoc2Dial shared task on modeling dialogs grounded in multiple documents. We propose a pipeline system, comprising (1) document retrieval, (2) passage retrieval, and (3) response generation. We engineered these individual components mainly by, for (1)-(2), combining multiple ranking models and adding a final LambdaMART reranker, and, for (3), by adopting a Fusion-in-Decoder (FiD) model. We thus significantly boost the baseline system’s performance (over +10 points for both F1 and SacreBLEU). Further, error analysis reveals two major failure cases, to be addressed in future work: (i) in case of topic shift within the dialog, retrieval often fails to select the correct grounding document(s), and (ii) generation sometimes fails to use the correctly retrieved grounding passage.

UGent-T2K at the 2nd DialDoc Shared Task: A Retrieval-Focused Dialog System Grounded in Multiple Documents

MultiDoc2Dial presents an important challenge on modeling dialogues grounded with multiple documents. This paper proposes a pipeline system of "retrieve, re-rank, and generate", where each component is individually optimized. This enables the passage re-ranker and response generator to fully exploit training with ground-truth data. Furthermore, we use a deep cross-encoder trained with localized hard negative passages from the retriever. For the response generator, we use grounding span prediction as an auxiliary task to be jointly trained with the main task of response generation. We also adopt a passage dropout and regularization technique to improve response generation performance. Experimental results indicate that the system clearly surpasses the competitive baseline and our team CPII-NLP ranked 1st on the seen test and 2nd on the unseen test of this challenge.

Grounded Dialogue Generation with Cross-encoding Re-ranker, Grounding Span Prediction, and Passage Dropout

This presentation discusses our proposed approach, Docalog, for the DialDoc-22 (Multi-Doc2Dial) shared task. Docalog identifies themost relevant knowledge in the associated document, in a multi-document setting. Docalog, is a three-stage pipeline consisting of (1) a document retriever model (DR. TEIT), (2) an answer span prediction model, and (3) an ultimate span picker deciding on the most likely answer span, out of all predicted spans. In the test phase of MultiDoc2Dial 2022, Docalog achieved f1-scores of 36.07% and 28.44% and SacreBLEU scores of 23.70% and 20.52%, respectively on the MDD-SEEN and MDD-UNSEEN folds.

Docalog: Multi-document Dialogue System using Transformer-based Span Retrieval

In this presentation we describe the speech corpus for the Siberian Ingrian Finnish language. The speech corpus includes: audio data, annotations, software tools for data-processing, two databases and a web application. We have published part of the audio data and annotations. The software tool for parsing annotation files and feeding a relational database is developed and published under a free license. A web application is developed and available. At this moment, about 300 words and 200 phrases can be displayed using this web application.

Development of the Siberian Ingrian Finnish Speech Corpus

Focus on language-specific properties with insights from formal minimalist syntax can improve universal dependency (UD) parsing. Such improvements are especially sensitive for low-resource African languages, like Wolof, which have fewer UD treebanks in number and amount of annotations, and fewer con- tributing annotators. For two different UD parser pipelines, one parser model was trained on the original Wolof treebank, and one was trained on an edited treebank. For each parser pipeline, the accuracy of the edited treebank was higher than the original for both the de- pendency relations and dependency labels. Ac- curacy for universal dependency relations im- proved as much as 2.90%, while accuracy for universal dependency labels increased as much as 3.38%. An annotation scheme that better fits a language’s distinct syntax results in better parsing accuracy.

New syntactic insights for automated Wolof Universal Dependency parsing

Language technologies, particularly speech technologies, are becoming more pervasive for access to digital platforms and resources. This brings to the forefront concerns of their inclusivity, first in terms of language diversity. Additionally, research shows speech recognition to be more accurate for men than for women and more accurate for individuals younger than 30 years of age than those older. 
In the Global South where languages are low resource, these same issues should be taken into consideration in data collection efforts to not replicate these mistakes. 
It is also important to note that in varying contexts within the Global South, this work presents additional nuance and potential for bias based on accents, related dialects and variants of a language.
This paper documents: 
i) the designing and execution of a Linguists Engagement for purposes of building an inclusive Kiswahili Speech Recognition dataset, representative of the diversity among speakers of the language
ii) the unexpected yet key learning in terms of socio-linguistcs which demonstrate the importance of multi-disciplinarity in teams developing datasets and NLP technologies
iii) the creation of a test dataset intended to be used for evaluating the performance of Speech Recognition models on demographic groups that are likely to be underrepresented.

Corpus Development of Kiswahili Speech Recognition Test and Evaluation sets, Preemptively Mitigating Demographic Bias Through Collaboration with Linguists

Many archival recordings of speech from endangered languages remain unannotated and inaccessible to community members and language learning programs. One bottleneck is the time-intensive nature of annotation. An even narrower bottleneck occurs for recordings with access constraints, such as language that must be vetted or filtered by authorised community members before annotation can begin. We propose a privacy-preserving workflow to widen both bottlenecks for recordings where speech in the endangered language is intermixed with a more widely-used language such as English for meta-linguistic commentary and questions (e.g. What is the word for 'tree'?). We integrate voice activity detection (VAD), spoken language identification (SLI), and automatic speech recognition (ASR) to transcribe the metalinguistic content, which an authorised person can quickly scan to triage recordings that can be annotated by people with lower levels of access. We report work-in-progress processing 136 hours archival audio containing a mix of English and Muruwari. Our collaborative work with the Muruwari custodian of the archival materials show that this workflow reduces metalanguage transcription time by 20% even given only minimal amounts of annotated training data: 10 utterances per language for SLI and for ASR at most 39 minutes, and possibly as little as 39 seconds.

Conversational Search with Mixed-Initiative - Asking Good Clarification Questions backed-up by Passage Retrieval

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Conversational Search with Mixed-Initiative - Asking Good Clarification Questions backed-up by Passage Retrieval

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Next from ACL 2022

Graph-combined Coreference Resolution Methods on Conversational Machine Reading Comprehension with Pre-trained Language Model

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Team IITP-AINLPML at WASSA 2022: Empathy Detection, Emotion Classification and Personality Detection

Stay up to date with the latest Underline news!

PRESENTATIONS

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