Ireland

Creating chatbots to behave like real people is important in terms of believability. Errors in general chatbots and chatbots that follow a rough persona have been studied, but those in chatbots that behave like real people have not been thoroughly investigated. We collected a large amount of user interactions of a generation-based chatbot trained from large-scale dialogue data of a specific character, i.e., &quot;target person&quot; and analyzed errors related to that person. We found that person-specific errors can be divided into two types: errors in attributes and those in relations, each of which can be divided into two levels: self and other. The correspondence with an existing taxonomy of errors was also investigated, and person-specific errors that should be addressed in the future were clarified.

ACL 2022

Investigating person-specific errors in chat-oriented dialogue systems

person-specific errors

chat-oriented dialogue systems

personality

The AACL, Asia-Pacific Chapter of the Association for Computational Linguistics, and the AFNLP, Asian Federation of Natural Language Processing, invite you to participate in the 1st Conference of the Asia-Pacific Chapter of the Association for Computational Linguistics (AACL) and the 10th International Joint Conference on Natural Language Processing (IJCNLP).

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IJCNLP-AACL 2022

The AACL, Asia-Pacific Chapter of the Association for Computational Linguistics, and the AFNLP, Asian Federation of Natural Language Processing, invite you to participate in the 1st Conference of the Asia-Pacific Chapter of the Association for Computational Linguistics (AACL) and the 10th International Joint Conference on Natural Language Processing (IJCNLP). 

Creating chatbots to behave like real people is important in terms of believability. Errors in general chatbots and chatbots that follow a rough persona have been studied, but those in chatbots that behave like real people have not been thoroughly investigated. We collected a large amount of user interactions of a generation-based chatbot trained from large-scale dialogue data of a specific character, i.e., "target person" and analyzed errors related to that person. We found that person-specific errors can be divided into two types: errors in attributes and those in relations, each of which can be divided into two levels: self and other. The correspondence with an existing taxonomy of errors was also investigated, and person-specific errors that should be addressed in the future were clarified.

poster

# Welcome everyone to ACL 2022!

The 60th Annual Meeting of the Association for Computational Linguistics is taking place May 22-27, 2022 as a hybrid event, in Dublin and online. We are happy to welcome all of you to this anniversary edition with an almost 50-50 in-person and virtual participation. 
The main conference program features oral presentations, in-person and virtual posters and demo sessions, a plenary session for our best paper presentations and awards, three amazing keynote events and two new initiatives of invited talks: Spotlight Talks for Young Rising Stars (STIRS) and The Next Big Idea Talks. Posters (including Findings of ACL 2022) and demos are grouped by areas for both the in-person and the virtual sessions. For the virtual component, the talks will be on Zoom and the posters and the demos will be in GatherTown. The Student Research Workshop will have an oral session and a poster session as part of Poster Session 1. The program also features eight Tutorials and 28 Workshops. 

 
We wish you a wonderful conference! 
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The Association for Computational Linguistics (ACL) is the premier international scientific and professional society for people working on computational problems involving human language, a field often referred to as either computational linguistics or natural language processing (NLP). 

We present a simple yet very strong baseline for Distantly Supervised Relation Extraction that also works in the multilingual setting. We support our results with interesting insights and analyses.

PARE: A Simple and Strong Baseline for Monolingual and Multilingual Distantly Supervised Relation Extraction

Distinct score is a widely used automatic metric for evaluating diversity in language generation tasks.
However, we observed that the original approach for calculating distinct scores has evident biases that tend to assign higher penalties to longer sequences.
We refine the calculation of distinct scores by scaling the number of distinct tokens based on their expectations. 
We provide both empirical and theoretical evidence to show that our method effectively removes the biases existing in the original distinct score.
Our experiments show that our proposed metric, Expectation-Adjusted Distinct (EAD), correlates better with human judgment in evaluating response diversity.

Rethinking and Refining the Distinct Metric

The emergence of multilingual pre-trained lan-guage models makes it possible to adapt to target languages with only few labeled examples. However, vanilla fine-tuning tends to achieve degenerated and unstable results, owing to the Language Interference among different languages, and Parameter Overload under the few-sample transfer learning scenarios. To address two problems elegantly, we propose S4- Tuning, a Simple CroSS-lingual Sub-network Tuning method. S4 -Tuning first detects the most essential sub-network for each target lan- guage, and only updates it during fine-tuning. In this way, the language sub-networks lower the scale of trainable parameters, and hence better suit the low-resource scenarios. Meanwhile, the commonality and characteristics across languages are modeled by the overlapping and non-overlapping parts to ease the interference among languages. Simple but effective, S4-Tuning gains consistent improvements over vanilla fine-tuning on three multi-lingual tasks involving 37 different languages in total (XNLI, PAWS-X, and Tatoeba).

S$^4$-Tuning: A Simple Cross-lingual Sub-network Tuning Method

We enhance transferable Parent-Child NMT by duplicating embeddings of aligned sub-words. The experimental results demonstrate that the proposed method yields substantial improvements for all the considered MT scenarios (including My-En, Id-En and Tr-En). More importantly, we successfully reduce the training duration.

Sub-Word Alignment is Still Useful: A Vest-Pocket Method for Enhancing Low-Resource Machine Translation

Dialogue State Tracking (DST) is primarily evaluated using Joint Goal Accuracy (JGA) defined as the fraction of turns where the ground-truth dialogue state exactly matches the prediction. Generally in DST, the dialogue state or belief state for a given turn contains all the intents shown by the user till that turn. Due to this cumulative nature of the belief state, it is difficult to get a correct prediction once a misprediction has occurred. Thus, although being a useful metric, it can be harsh at times and underestimate the true potential of a DST model. Moreover, an improvement in JGA can sometimes decrease the performance of turn-level or non-cumulative belief state prediction due to inconsistency in annotations. So, using JGA as the only metric for model selection may not be ideal for all scenarios. In this work, we discuss various evaluation metrics used for DST along with their shortcomings. To address the existing issues, we propose a new evaluation metric named Flexible Goal Accuracy (FGA). FGA is a generalized version of JGA. But unlike JGA, it tries to give penalized rewards to mispredictions that are locally correct i.e. the root cause of the error is an earlier turn. By doing so, FGA considers the performance of both cumulative and turn-level prediction flexibly and provides a better insight than the existing metrics. We also show that FGA is a better discriminator of DST model performance.

Towards Fair Evaluation of Dialogue State Tracking by Flexible Incorporation of Turn-level Performances

The goal-oriented document-grounded dialogue aims at responding to the user query based on the dialogue context and supporting document. Existing studies tackle this problem by decomposing it into two sub-tasks: knowledge identification and response generation. However, such pipeline methods would unavoidably suffer from the error propagation issue. This paper proposes to unify these two sub-tasks via sequentially generating the grounding knowledge and the response. We further develop a prompt-connected multi-task learning strategy to model the characteristics and connections of different tasks and introduce linear temperature scheduling to reduce the negative effect of irrelevant document information. Experimental results demonstrate the effectiveness of our framework.

UniGDD: A Unified Generative Framework for Goal-Oriented Document-Grounded Dialogue

In communication, a human would recognize the emotion of an interlocutor and respond with an appropriate emotion, such as empathy and comfort. Toward developing a dialogue system with such a human-like ability, we propose a method to build a dialogue corpus annotated with two kinds of emotions. We collect dialogues from Twitter and annotate each utterance with the emotion that a speaker put into the utterance (expressed emotion) and the emotion that a listener felt after listening to the utterance (experienced emotion). We built a dialogue corpus in Japanese using this method, and its statistical analysis revealed the differences between expressed and experienced emotions. We conducted experiments on recognition of the two kinds of emotions. The experimental results indicated the difficulty in recognizing experienced emotions and the effectiveness of multi-task learning of the two kinds of emotions. We hope that the constructed corpus will facilitate the study on emotion recognition in a dialogue and emotion-aware dialogue response generation.

 Building a Dialogue Corpus Annotated with Expressed and Experienced Emotions

Resolving dependencies among dialogue history is one of the main obstacles in the research on conversational question answering (CQA). The conversational question rewrites (QR) task has been shown to be effective to solve this problem by reformulating questions in a self-contained form. However, QR datasets are limited and existing methods tend to depend on the assumption of the existence of corresponding QR datasets for every CQA dataset.
This paper proposes a reinforcement learning approach that integrates QR and CQA tasks without corresponding labeled QR datasets. We train a QR model based on the reward signal obtained from the CQA, and the experimental results show that our approach can bring improvement over the pipeline approaches.

 Integrating Question Rewrites in Conversational Question Answering: A Reinforcement Learning Approach

Restricted machine translation incorporates human prior knowledge into translation. It restricts the flexibility of the translation to satisfy the demands of translation in specific scenarios. Existing work typically imposes constraints on beam search decoding. Although this can satisfy the requirements overall, it usually requires a larger beam size and far longer decoding time than unrestricted translation, which limits the concurrent processing ability of the translation model in deployment, and thus its practicality. In this paper, we propose a general training framework that allows a model to simultaneously support both unrestricted and restricted translation by adopting an additional auxiliary training process without constraining the decoding process. This maintains the benefits of restricted translation but greatly reduces the extra time overhead of constrained decoding, thus improving its practicality. The effectiveness of our proposed training framework is demonstrated by experiments on both original (WAT21 En$\leftrightarrow$Ja) and simulated (WMT14 En$\rightarrow$De and En$\rightarrow$Fr) restricted translation benchmarks.

 Restricted or Not: A General Training Framework for Neural Machine Translation

Existing methods to measure sentence similarity are faced with two challenges: (1) labeled datasets are usually limited in size, making them insufficient to train supervised neural models; (2) there is a training-test gap for unsupervised language modeling (LM) based models to compute semantic scores between sentences, since sentence- level semantics are not explicitly modeled at training. This results in inferior performances in this task. In this work, we propose a new framework to address these two issues. The proposed framework is based on the core idea that the meaning of a sentence should be defined by its contexts, and that sentence similarity can be measured by comparing the probabilities of generating two sentences given the same context. The proposed framework is able to generate high-quality, large-scale dataset with seman- tic similarity scores between two sentences in an unsupervised manner, with which the train-test gap can be largely bridged. Extensive experiments show that the proposed framework achieves significant performance boosts over existing baselines under both the supervised and unsupervised settings across different datasets.

Investigating person-specific errors in chat-oriented dialogue systems

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PARE: A Simple and Strong Baseline for Monolingual and Multilingual Distantly Supervised Relation Extraction

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