Ireland

The increasing volume of commercially available conversational agents (CAs) on the market has resulted in users being burdened with learning and adopting multiple agents to accomplish their tasks. Though prior work has explored supporting a multitude of domains within the design of a single agent, the interaction experience suffers due to the large action space of desired capabilities. To address these problems, we introduce a new task BBAI: Black-Box Agent Integration, focusing on combining the capabilities of multiple black-box CAs at scale. We explore two techniques: question agent pairing and question response pairing aimed at resolving this task. Leveraging these techniques, we design One For All (OFA), a scalable system that provides a unified interface to interact with multiple CAs. Additionally, we introduce MARS: Multi-Agent Response Selection, a new encoder model for question response pairing that jointly encodes user question and agent response pairs. We demonstrate that OFA is able to automatically and accurately integrate an ensemble of commercially available CAs spanning disparate domains. Specifically, using the MARS encoder we achieve the highest accuracy on our BBAI task, outperforming strong baselines.

ACL 2022

One Agent To Rule Them All: Towards Multi-agent Conversational AI

multi-agent conversational ai

agent integration

response selection

[![](https://assets.underline.io/uploads/markdown_image/1/image/81a3c0317d24f663b49b996875024d45.png)](https://aclanthology.org/volumes/2022.coling-1/)



### THE CONFERENCE WE KNOW AND WE WANT.
**COLING**, the International Conference on Computational Linguistics, is one of the premier conferences for the natural language processing and computational linguistics.

First established in 1965, the biennial COLING conference is held in diverse parts of the globe and attracts participants from both top-ranked research centers and emerging countries. Today, the most important developments in our field are taking place not only in universities and academic research institutes but also in industrial research departments including tech-startups. COLING provides opportunities for all these communities to showcase their exciting discovery.

In fall of 2022, COLING will be held in Gyeongju in a hybrid format. All participants can either present at the venue site or join virtually. As more people get vaccinated, we are happy to provide safer environments for our colleagues. We believe that COLING 2022 will be one of the conferences, free from the pandemic. The hybrid format gives presenters and sponsors a valuable opportunity to promote their companies in both an online and in-person venue. For the first time in a long time, customers can interact with their sponsor's products first-hand. The online venue, too, gives sponsors the chance to network with those unable to attend the in-person session.

The hybrid format ultimately lends itself to greater exposure for our sponsors: COLING2022 will let you reach more potential partners and customers than ever before!

To gain access to this event page you are required to register. Find more information and pay the registration fee on event the organizer’s website **[https://coling2022.org/reg](https://coling2022.org/reg)**

COLING 2022

COLING, the International Conference on Computational Linguistics, is one of the premier conferences for the natural language processing and computational linguistics.

poster

# Welcome everyone to ACL 2022!

The 60th Annual Meeting of the Association for Computational Linguistics is taking place May 22-27, 2022 as a hybrid event, in Dublin and online. We are happy to welcome all of you to this anniversary edition with an almost 50-50 in-person and virtual participation. 
The main conference program features oral presentations, in-person and virtual posters and demo sessions, a plenary session for our best paper presentations and awards, three amazing keynote events and two new initiatives of invited talks: Spotlight Talks for Young Rising Stars (STIRS) and The Next Big Idea Talks. Posters (including Findings of ACL 2022) and demos are grouped by areas for both the in-person and the virtual sessions. For the virtual component, the talks will be on Zoom and the posters and the demos will be in GatherTown. The Student Research Workshop will have an oral session and a poster session as part of Poster Session 1. The program also features eight Tutorials and 28 Workshops. 

 
We wish you a wonderful conference! 
[**The ACL 2022 Organizing Committee**](https://www.2022.aclweb.org/organisers)
 
[**Conference Handbook**](https://drive.google.com/file/d/1_BUCMfhMVrjG9E2e71aHdHeE28KSje0l/view?usp=sharing) 
[**Mini Handbook**](https://drive.google.com/file/d/1qlBKl0wzmlVF1oCeMQl3BahLd9nLP5Ce/view?usp=sharing) 
[**Posters and Demo guides**](https://drive.google.com/file/d/1UucMAoCNncIOaH1rMMDa0owuG9qgvJTG/view?usp=sharing)

The Association for Computational Linguistics (ACL) is the premier international scientific and professional society for people working on computational problems involving human language, a field often referred to as either computational linguistics or natural language processing (NLP). 

Despite recent success, large neural models often generate factually incorrect text. Compounding this is the lack of a standard automatic evaluation for factuality--it cannot be meaningfully improved if it cannot be measured. Grounded generation promises a path to solving both of these problems: models draw on a reliable external document (grounding) for factual information, simplifying the challenge of factuality. Measuring factuality is also simplified--to factual consistency, testing whether the generation agrees with the grounding, rather than all facts. Yet, without a standard automatic metric for factual consistency, factually grounded generation remains an open problem. 

We study this problem for content transfer, in which generations extend a prompt, using information from factual grounding. Particularly, this domain allows us to introduce the notion of factual ablation for automatically measuring factual consistency: this captures the intuition that the model should be less likely to produce an output given a less relevant grounding document. In practice, we measure this by presenting a model with two grounding documents, and the model should prefer to use the more factually relevant one. We contribute two evaluation sets to measure this. Applying our new evaluation, we propose multiple novel methods improving over strong baselines.

Probing Factually Grounded Content Transfer with Factual Ablation

It has been the norm for a long time to evaluate automated summarization tasks using the popular ROUGE metric. Although several studies in the past have highlighted the limitations of ROUGE, researchers have struggled to reach a consensus on a better alternative until today. One major limitation of the traditional ROUGE metric is the lack of semantic understanding (relies on direct overlap of n-grams). In this paper, we exclusively focus on the extractive summarization task and propose a semantic-aware nCG (normalized cumulative gain)-based evaluation metric (called Sem-nCG) for evaluating this task. One fundamental contribution of the paper is that it demonstrates how we can generate more reliable semantic-aware ground truths for evaluating extractive summarization tasks without any additional human intervention. To the best of our knowledge, this work is the first of its kind. We have conducted extensive experiments with this new metric using the widely used CNN/DailyMail dataset. Experimental results show that the new Sem-nCG metric is indeed semantic-aware, shows higher correlation with human judgement (more reliable) and yields a large number of disagreements with the original ROUGE metric (suggesting that ROUGE often leads to inaccurate conclusions also verified by humans).

Revisiting Automatic Evaluation of Extractive Summarization Task: Can We Do Better than ROUGE?

We explore the notion of uncertainty in the context of modern abstractive summarization models, using the tools of Bayesian Deep Learning. Our approach approximates Bayesian inference by first extending state-of-the-art summarization models with Monte Carlo dropout and then using them to perform multiple stochastic forward passes. Based on Bayesian inference we are able to effectively quantify uncertainty at prediction time. Having a reliable uncertainty measure, we can improve the experience of the end user by filtering out generated summaries of high uncertainty. Furthermore, uncertainty estimation could be used as a criterion for selecting samples for annotation, and can be paired nicely with active learning and human-in-the-loop approaches. Finally, Bayesian inference enables us to find a Bayesian summary which performs better than a deterministic one and is more robust to uncertainty. In practice, we show that our Variational Bayesian equivalents of BART and PEGASUS can outperform their deterministic counterparts on multiple benchmark datasets.

Should We Trust This Summary? Bayesian Abstractive Summarization to The Rescue

Users interacting with voice assistants today need to phrase their requests in a very specific manner to elicit an appropriate response. This limits the user experience, and is partly due to the lack of reasoning capabilities of dialogue platforms and the hand-crafted rules that require extensive labor. One possible way to improve user experience and relieve the manual efforts of designers is to build an end-to-end dialogue system that can do reasoning itself while perceiving user's utterances. In this work, we propose a novel method to incorporate the knowledge reasoning capability into dialogue systems in a more scalable and generalizable manner. Our proposed method allows a single transformer model to directly walk on a large-scale knowledge graph to generate responses. To the best of our knowledge, this is the first work to have transformer models generate responses by reasoning over differentiable knowledge graphs. We investigate the reasoning abilities of the proposed method on both task-oriented and domain-specific chit-chat dialogues. Empirical results show that this method can effectively and efficiently incorporate a knowledge graph into a dialogue system with fully-interpretable reasoning paths.

Towards Large-Scale Interpretable Knowledge Graph Reasoning for Dialogue Systems

Existing studies on semantic parsing focus on mapping a natural-language utterance to a logical form (LF) in one turn. However, because natural language may contain ambiguity and variability, this is a difficult challenge. In this work, we investigate an interactive semantic parsing framework that explains the predicted LF step by step in natural language and enables the user to make corrections through natural-language feedback for individual steps. We focus on question answering over knowledge bases (KBQA) as an instantiation of our framework, aiming to increase the transparency of the parsing process and help the user trust the final answer. We construct INSPIRED, a crowdsourced dialogue dataset derived from the ComplexWebQuestions dataset. Our experiments show that this framework has the potential to greatly improve overall parse accuracy. Furthermore, we develop a pipeline for dialogue simulation to evaluate our framework w.r.t. a variety of state-of-the-art KBQA models without further crowdsourcing effort. The results demonstrate that our framework promises to be effective across such models.

Towards Transparent Interactive Semantic Parsing via Step-by-Step Correction

Pre-trained language models (e.g. BART) have shown impressive results when fine-tuned on large summarization datasets. However, little is understood about this fine-tuning process, including what knowledge is retained from pre-training time or how content selection and generation strategies are learnt across iterations. In this work, we analyze the training dynamics for generation models, focusing on summarization. Across different datasets (CNNDM, XSUM, MEDIASUM) and summary properties, such as abstractiveness and hallucination, we study what the model learns at different stages of its fine-tuning process. We find that a propensity to copy the input is learned early in the training process consistently across all datasets studied. On the other hand, factual errors, such as hallucination of unsupported facts, are learnt in the later stages, though this behavior is more varied across domains. Based on these observations, we explore complementary approaches for modifying training: first, disregarding high-loss tokens that are challenging to learn and second,
disregarding low-loss tokens that are learnt very quickly in the latter stages of the training process. We show that these simple training modifications allow us to configure our model to achieve different goals, such as improving factuality or improving abstractiveness.

Training Dynamics for Text Summarization Models

We propose uFACT, a training corpus construction method for data-to-text (d2t) generation models. We show that d2t models trained on uFACT datasets generate utterances which represent the semantic content of the data sources more accurately compared to models trained on the target corpus alone. Our approach is to augment the training set of a given target corpus with alien corpora which have different semantic representations. We show that while it is important to have faithful data from the target corpus, the faithfulness of additional corpora only plays a minor role. Consequently, uFACT datasets can be constructed with large quantities of unfaithful data, minimising the need for faithful data. We show how uFACT can be leveraged to obtain state-of-the-art results on the WebNLG benchmark using METEOR as our performance metric. Furthermore, we investigate the sensitivity of the generation faithfulness to the training corpus structure using the PARENT metric, and provide a baseline for this metric on the WebNLG benchmark to facilitate comparisons with future work.

uFACT: Unfaithful Alien-Corpora Training for Semantically Consistent Data-to-Text Generation

Interactive robots navigating photo-realistic environments need to be trained to effectively leverage and handle the dynamic nature of dialogue in addition to the challenges underlying vision-and-language navigation (VLN). In this paper, we present VISITRON, a multi-modal Transformer-based navigator better suited to the interactive regime inherent to Cooperative Vision-and-Dialog Navigation (CVDN). VISITRON is trained to: i) identify and associate object-level concepts and semantics between the environment and dialogue history, ii) identify when to interact vs. navigate via imitation learning of a binary classiﬁcation head. We perform extensive pre-training and ﬁne-tuning ablations with VISITRON to gain empirical insights and improve performance on CVDN. V ISITRON’s ability to identify when to interact leads to a natural generalization of the gameplay mode introduced by Roman et al. (2020) for enabling the use of such models in different environments. VISITRON is competitive with models on the static CVDN leaderboard and attains state-of-the-art performance on the Success weighted by Path Length (SPL) metric.

VISITRON: Visual Semantics-Aligned Interactively Trained Object-Navigator

Humans (e.g., crowdworkers) have a remarkable ability in solving different tasks, by simply reading textual instructions that define them and looking at a few examples. Despite the success of the conventional supervised learning on individual datasets, such models often struggle with generalization across tasks (e.g., a question-answering system cannot solve classification tasks). A long-standing challenge in AI is to build a model that learns a new task by understanding the human-readable instructions that define it. To study this, we introduce NATURAL INSTRUCTIONS, a dataset of 61 distinct tasks, their human-authored instructions, and 193k task instances (input-output pairs). The instructions are obtained from crowdsourcing instructions used to create existing NLP datasets and mapped to a unified schema. Using this meta-dataset, we measure cross-task generalization by training models on seen tasks and measuring generalization to the remaining unseen ones. We adopt generative pre-trained language models to encode task-specific instructions along with input and generate task output. Our results indicate that models benefit from instructions when evaluated in terms of generalization to unseen tasks (19% better for models utilizing instructions). These models, however, are far behind an estimated performance upperbound indicating significant room for more progress in this direction.

Cross-Task Generalization via Natural Language Crowdsourcing Instructions

Automated scientific fact checking is difficult due to the complexity of scientific language and a lack of significant amounts of training data, as annotation requires domain expertise. To address this challenge, we propose scientific claim generation, the task of generating one or more atomic and verifiable claims from scientific sentences, and demonstrate its usefulness in zero-shot fact checking for biomedical claims. We propose CLAIMGEN-BART, a new supervised method for generating claims supported by the literature, as well as KBIN, a novel method for generating claim negations. Additionally, we adapt an existing unsupervised entity-centric method of claim generation to biomedical claims, which we call CLAIMGEN-ENTITY. Experiments on zero-shot fact checking demonstrate that both CLAIMGEN-ENTITY and CLAIMGEN-BART, coupled with KBIN, achieve up to 90% performance of fully supervised models trained on manually annotated claims and evidence. A rigorous evaluation study demonstrates significant improvement in generated claim and negation quality over existing baselines

One Agent To Rule Them All: Towards Multi-agent Conversational AI

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Probing Factually Grounded Content Transfer with Factual Ablation

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