Ireland

A pressing challenge in current dialogue systems is to successfully converse with users on topics with information distributed across different modalities. Previous work in multiturn dialogue systems has primarily focused on either text or table information. In more realistic scenarios, having a joint understanding of both is critical as knowledge is typically distributed over both unstructured and structured forms. We present a new dialogue dataset, HybriDialogue, which consists of crowdsourced natural conversations grounded on both Wikipedia text and tables. The conversations are created through the decomposition of complex multihop questions into simple, realistic multiturn dialogue interactions. We propose retrieval, system state tracking, and dialogue response generation tasks for our dataset and conduct baseline experiments for each. Our results show that there is still ample opportunity for improvement, demonstrating the importance of building stronger dialogue systems that can reason over the complex setting of information-seeking dialogue grounded on tables and text

ACL 2022

HybriDialogue: An Information-Seeking Dialogue Dataset Grounded on Tabular and Textual Data

conversational question-answering

multimodal

dialogue system

# Welcome everyone to ACL 2022!

The 60th Annual Meeting of the Association for Computational Linguistics is taking place May 22-27, 2022 as a hybrid event, in Dublin and online. We are happy to welcome all of you to this anniversary edition with an almost 50-50 in-person and virtual participation. 
The main conference program features oral presentations, in-person and virtual posters and demo sessions, a plenary session for our best paper presentations and awards, three amazing keynote events and two new initiatives of invited talks: Spotlight Talks for Young Rising Stars (STIRS) and The Next Big Idea Talks. Posters (including Findings of ACL 2022) and demos are grouped by areas for both the in-person and the virtual sessions. For the virtual component, the talks will be on Zoom and the posters and the demos will be in GatherTown. The Student Research Workshop will have an oral session and a poster session as part of Poster Session 1. The program also features eight Tutorials and 28 Workshops. 

 
We wish you a wonderful conference! 
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The Association for Computational Linguistics (ACL) is the premier international scientific and professional society for people working on computational problems involving human language, a field often referred to as either computational linguistics or natural language processing (NLP). 

findings / work in progress

Text summarization models are approaching human levels of fidelity. Existing benchmarking corpora provide concordant pairs of full and abridged versions of Web, news or, professional content. To date, all summarization datasets operate under a one-size-fits-all paradigm that may not reflect the full range of organic summarization needs. Several recently proposed models (e.g., plug and play language models) have the capacity to condition the generated summaries on a desired range of themes. These capacities remain largely unused and unevaluated as there is no dedicated dataset that would support the task of topic-focused summarization.

This paper introduces the first topical summarization corpus NEWTS, based on the well-known CNN/Dailymail dataset, and annotated via online crowd-sourcing. Each source article is paired with two reference summaries, each focusing on a different theme of the source document. We evaluate a representative range of existing techniques and analyze the effectiveness of different prompting methods.

NEWTS: A Corpus for News Topic-Focused Summarization

Augmentation of task-oriented dialogues has followed standard methods used for plain-text such as back-translation, word-level manipulation, and paraphrasing despite its richly annotated structure.
In this work, we introduce an augmentation framework that utilizes belief state annotations to match turns from various dialogues and form new synthetic dialogues in a bottom-up manner. Unlike other augmentation strategies, it operates with as few as five examples.
Our augmentation strategy yields significant improvements when both adapting a DST model to a new domain, and when adapting a language model to the DST task, on evaluations with TRADE and TOD-BERT models. 
Further analysis shows that our model performs better on seen values during training, and it is also more robust to unseen values.
We conclude that exploiting belief state annotations enhances dialogue augmentation and results in improved models in n-shot training scenarios.

N-Shot Learning for Augmenting Task-Oriented Dialogue State Tracking

The increasing volume of commercially available conversational agents (CAs) on the market has resulted in users being burdened with learning and adopting multiple agents to accomplish their tasks. Though prior work has explored supporting a multitude of domains within the design of a single agent, the interaction experience suffers due to the large action space of desired capabilities. To address these problems, we introduce a new task BBAI: Black-Box Agent Integration, focusing on combining the capabilities of multiple black-box CAs at scale. We explore two techniques: question agent pairing and question response pairing aimed at resolving this task. Leveraging these techniques, we design One For All (OFA), a scalable system that provides a unified interface to interact with multiple CAs. Additionally, we introduce MARS: Multi-Agent Response Selection, a new encoder model for question response pairing that jointly encodes user question and agent response pairs. We demonstrate that OFA is able to automatically and accurately integrate an ensemble of commercially available CAs spanning disparate domains. Specifically, using the MARS encoder we achieve the highest accuracy on our BBAI task, outperforming strong baselines.

One Agent To Rule Them All: Towards Multi-agent Conversational AI

Despite recent success, large neural models often generate factually incorrect text. Compounding this is the lack of a standard automatic evaluation for factuality--it cannot be meaningfully improved if it cannot be measured. Grounded generation promises a path to solving both of these problems: models draw on a reliable external document (grounding) for factual information, simplifying the challenge of factuality. Measuring factuality is also simplified--to factual consistency, testing whether the generation agrees with the grounding, rather than all facts. Yet, without a standard automatic metric for factual consistency, factually grounded generation remains an open problem. 

We study this problem for content transfer, in which generations extend a prompt, using information from factual grounding. Particularly, this domain allows us to introduce the notion of factual ablation for automatically measuring factual consistency: this captures the intuition that the model should be less likely to produce an output given a less relevant grounding document. In practice, we measure this by presenting a model with two grounding documents, and the model should prefer to use the more factually relevant one. We contribute two evaluation sets to measure this. Applying our new evaluation, we propose multiple novel methods improving over strong baselines.

Probing Factually Grounded Content Transfer with Factual Ablation

It has been the norm for a long time to evaluate automated summarization tasks using the popular ROUGE metric. Although several studies in the past have highlighted the limitations of ROUGE, researchers have struggled to reach a consensus on a better alternative until today. One major limitation of the traditional ROUGE metric is the lack of semantic understanding (relies on direct overlap of n-grams). In this paper, we exclusively focus on the extractive summarization task and propose a semantic-aware nCG (normalized cumulative gain)-based evaluation metric (called Sem-nCG) for evaluating this task. One fundamental contribution of the paper is that it demonstrates how we can generate more reliable semantic-aware ground truths for evaluating extractive summarization tasks without any additional human intervention. To the best of our knowledge, this work is the first of its kind. We have conducted extensive experiments with this new metric using the widely used CNN/DailyMail dataset. Experimental results show that the new Sem-nCG metric is indeed semantic-aware, shows higher correlation with human judgement (more reliable) and yields a large number of disagreements with the original ROUGE metric (suggesting that ROUGE often leads to inaccurate conclusions also verified by humans).

Revisiting Automatic Evaluation of Extractive Summarization Task: Can We Do Better than ROUGE?

We explore the notion of uncertainty in the context of modern abstractive summarization models, using the tools of Bayesian Deep Learning. Our approach approximates Bayesian inference by first extending state-of-the-art summarization models with Monte Carlo dropout and then using them to perform multiple stochastic forward passes. Based on Bayesian inference we are able to effectively quantify uncertainty at prediction time. Having a reliable uncertainty measure, we can improve the experience of the end user by filtering out generated summaries of high uncertainty. Furthermore, uncertainty estimation could be used as a criterion for selecting samples for annotation, and can be paired nicely with active learning and human-in-the-loop approaches. Finally, Bayesian inference enables us to find a Bayesian summary which performs better than a deterministic one and is more robust to uncertainty. In practice, we show that our Variational Bayesian equivalents of BART and PEGASUS can outperform their deterministic counterparts on multiple benchmark datasets.

Should We Trust This Summary? Bayesian Abstractive Summarization to The Rescue

Users interacting with voice assistants today need to phrase their requests in a very specific manner to elicit an appropriate response. This limits the user experience, and is partly due to the lack of reasoning capabilities of dialogue platforms and the hand-crafted rules that require extensive labor. One possible way to improve user experience and relieve the manual efforts of designers is to build an end-to-end dialogue system that can do reasoning itself while perceiving user's utterances. In this work, we propose a novel method to incorporate the knowledge reasoning capability into dialogue systems in a more scalable and generalizable manner. Our proposed method allows a single transformer model to directly walk on a large-scale knowledge graph to generate responses. To the best of our knowledge, this is the first work to have transformer models generate responses by reasoning over differentiable knowledge graphs. We investigate the reasoning abilities of the proposed method on both task-oriented and domain-specific chit-chat dialogues. Empirical results show that this method can effectively and efficiently incorporate a knowledge graph into a dialogue system with fully-interpretable reasoning paths.

Towards Large-Scale Interpretable Knowledge Graph Reasoning for Dialogue Systems

Existing studies on semantic parsing focus on mapping a natural-language utterance to a logical form (LF) in one turn. However, because natural language may contain ambiguity and variability, this is a difficult challenge. In this work, we investigate an interactive semantic parsing framework that explains the predicted LF step by step in natural language and enables the user to make corrections through natural-language feedback for individual steps. We focus on question answering over knowledge bases (KBQA) as an instantiation of our framework, aiming to increase the transparency of the parsing process and help the user trust the final answer. We construct INSPIRED, a crowdsourced dialogue dataset derived from the ComplexWebQuestions dataset. Our experiments show that this framework has the potential to greatly improve overall parse accuracy. Furthermore, we develop a pipeline for dialogue simulation to evaluate our framework w.r.t. a variety of state-of-the-art KBQA models without further crowdsourcing effort. The results demonstrate that our framework promises to be effective across such models.

Towards Transparent Interactive Semantic Parsing via Step-by-Step Correction

Pre-trained language models (e.g. BART) have shown impressive results when fine-tuned on large summarization datasets. However, little is understood about this fine-tuning process, including what knowledge is retained from pre-training time or how content selection and generation strategies are learnt across iterations. In this work, we analyze the training dynamics for generation models, focusing on summarization. Across different datasets (CNNDM, XSUM, MEDIASUM) and summary properties, such as abstractiveness and hallucination, we study what the model learns at different stages of its fine-tuning process. We find that a propensity to copy the input is learned early in the training process consistently across all datasets studied. On the other hand, factual errors, such as hallucination of unsupported facts, are learnt in the later stages, though this behavior is more varied across domains. Based on these observations, we explore complementary approaches for modifying training: first, disregarding high-loss tokens that are challenging to learn and second,
disregarding low-loss tokens that are learnt very quickly in the latter stages of the training process. We show that these simple training modifications allow us to configure our model to achieve different goals, such as improving factuality or improving abstractiveness.

Training Dynamics for Text Summarization Models

We propose uFACT, a training corpus construction method for data-to-text (d2t) generation models. We show that d2t models trained on uFACT datasets generate utterances which represent the semantic content of the data sources more accurately compared to models trained on the target corpus alone. Our approach is to augment the training set of a given target corpus with alien corpora which have different semantic representations. We show that while it is important to have faithful data from the target corpus, the faithfulness of additional corpora only plays a minor role. Consequently, uFACT datasets can be constructed with large quantities of unfaithful data, minimising the need for faithful data. We show how uFACT can be leveraged to obtain state-of-the-art results on the WebNLG benchmark using METEOR as our performance metric. Furthermore, we investigate the sensitivity of the generation faithfulness to the training corpus structure using the PARENT metric, and provide a baseline for this metric on the WebNLG benchmark to facilitate comparisons with future work.

HybriDialogue: An Information-Seeking Dialogue Dataset Grounded on Tabular and Textual Data

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