Italy

AIxIA 2021

A conversational framework for semantic question answering in customer services with Machine Learning on Knowledge Graph

workshop paper

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The 20th International Conference of the Italian Association for Artificial Intelligence (**AIxIA 2021**) is organized by AIxIA (Associazione Italiana per l’Intelligenza Artificiale), which is a non-profit scientific society founded in 1988 and devoted to the promotion of Artificial Intelligence. The society aims to increase the public awareness of AI, encourage the teaching of it and promote research in the field.

 
 



**General Chair**

Stefania Bandini, University of Milano-Bicocca, Italyand RCAST - The University of Tokyo, Japan


**Program Chairs**

Viviana Mascardi, University of Genova, Italy; Matteo Palmonari, University of Milano-Bicocca, Italy; Giuseppe Vizzari, University of Milano-Bicocca, Italy

**Organizing Committee**

Francesca Gasparini, University of Milano-Bicocca, Italy (**Chair**); Stefano Ferilli, University of Bari, Italy; Marta Giltri, University of Milano-Bicocca, Italy; Daniela Briola, University of Insubria, Italy


**Publicity and Communication Committee**

Elisabetta Fersini, University of Milano-Bicocca, Italy (**Chair**); Angelo Ferrando, University of Genova, Italy; Francesca Alessandra Lisi, University of Bari, Italy; Giovanni Stilo, University of L'Aquila, Italy; Marco Viviani, University of Milano-Bicocca, Italy


**Workshop Chairs**

Gabriella Cortellessa, ISTC-CNR, Rome, Italy; Silvia Rossi, University of Naples Federico II, Italy; Fabio Stella, University of Milano-Bicocca, Italy


**PC Members**

Fulvio Mastrogiovanni, University of Genova, Italy; Roberto Basili, University of Rome Tor Vergata, Italy; Nicola Gatti, Polytechnic University of Milan, Italy; Stefano Bistarelli, University of Perugia, Italy; Piero Poccianti, Consorzio Operativo Gruppo MPS, Italy; Francesco Scarcello, University of Calabria, Italy; Flavio S. Correa Da Silva, University of São Paulo, Brazil; Elena Cabrio, Université Côte d'Azur, CNRS, Inria, I3S, France; Antonio Lieto, University of Turin, Italy; Diego Calvanese, Free University of Bozen-Bolzano, Italy; Alessio Micheli, University of Pisa, Italy; Francesca A. Lisi University of Bari Aldo Moro, Italy; Mauro Vallati, University of Huddersfield, United Kingdom; Bernardo Magnini, Fondazione Bruno Kessler (FBK), Italy; Luigia C. Aiello, Sapienza University of Rome, Italy; Rafael H. Bordini, Pontifical Catholic University of Rio Grande do Sul, Brazil; Chiara Ghidini, Fondazione Bruno Kessler (FBK), Italy; Federico Bergenti, University of Parma, Italy; Francesco Ricca, University of Calabria, Italy; Andrea Burattin, Technical University of Denmark, Denmark; Angelo Oddi, ISTC-CNR, Italian National Research Council, Italy; Farshad Badie, Aalborg University, Denmark; Emanuel Sallinger, University of Oxford, United Kingdom; Marin Lujak, University Rey Juan Carlos, Spain; Giancarlo Fortino, University of Calabria, Italy; Salvatore Gaglio, University of Palermo, Italy; Johannes K. Fichte, TU Dresden, Germany; Matteo Baldoni, University of Turin, Italy; Fabrizio Riguzzi, Univeristy of Ferrara, Italy; Ivana Dusparic, Trinity College Dublin, Ireland; Serena Villata, CNRS - Laboratoire d'Informatique, Signaux et Systèmes de Sophia-Antipolis, France; Paolo Rosso, Technical University of Valencia, Spain; Ana L. C. Bazzan, Federal University of Rio Grande do Sul, Brazil; Gianluigi Greco, University of Calabria, Italy; Stefano Cagnoni, University of Parma, Italy; Gian Luca Pozzato, University of Turin, Italy; Salvatore Ruggieri, University of Turin, Italy; Claudio Di Ciccio, Sapienza University of Rome, Italy; Eloisa Vargiu, Cetaqua, Water Technology Center, Spain; Marco Maratea, University of Genova, Italy; Andrea Roli, University of Bologna, Italy; Viviana Patti, University of Turin, Italy; Stefania Costantini, University of L'Aquila, Italy; Antonius Weinzierl, Vienna University of Technology, Austria; Silvia Rossi, University of Naples Federico II, Italy; Giovanni Semeraro, University of Bari, Italy; Luciano Serafini, Fondazione Bruno Kessler (FBK), Italy; Laura Giordano, University of Eastern Piedmont, Italy; Ernesto Jimenez-Ruiz, City, University of London, United Kingdom; Marco Gavanelli, University of Ferrara, Italy; Federico Chesani, University of Bologna, Italy

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The 20th International Conference of the Italian Association for Artificial Intelligence (AIxIA 2021) is organized by AIxIA (Associazione Italiana per l’Intelligenza Artificiale), which is a non-profit scientific society founded in 1988 and devoted to the promotion of Artificial Intelligence. The society aims to increase the public awareness of AI, encourage the teaching of it and promote research in the field.

Argumentation meets Process Mining: an architecture for log interpretation

A fuzzy multipreference semantics has been recently proposed for weighted conditional knowledge bases, and used to develop a logical semantics for Multilayer Perceptrons, by regarding a deep neural network (after training) as a weighted conditional knowledge base. This semantics, in its different variants, suggests some gradual argumentation semantics, which are related to the family of the gradual semantics studied by Amgoud and Doder. The relationships between weighted conditional knowledge bases and MLPs extend to the proposed gradual semantics to capture the stationary states of MPs, in agreement with previous results on the relationship between argumentation frameworks and neural networks. The paper also suggests a simple way to extend the proposed semantics to deal attacks/supports by a boolean combination of arguments, based on the fuzzy semantics of weighted conditionals, as well as an approach for defeasible reasoning over a weighted argumentation graph, building on the proposed gradual semantics.

From Weighted Conditionals of Multilayer Perceptrons to a Gradual Argumentation Semantics

A Chatbot Extended with Argumentation

Measuring bi-polarization with argument graphs

Complex Arguments in Adpositional Argumentation

Standard vs. Learning-based Codecs for Real Time Endoscopic Video Transmission

Agent-based modelling languages naturally implement concurrency for handling complex interactions between communicating agents. On the other hand, the field of Argumentation Theory lacks of instruments to explicitly model concurrent behaviours. In this paper we introduce a tool for dealing with concurrent argumentation processes and that can be used, for instance, to model agents debating, negotiating and persuading. The tool implements operations as expansion, contraction and revision. We also provide a web interface exposing the functionalities of the tool and allowing for a more careful study of concurrent processes.

Concurrent Argumentation with Time: an Overview

This paper examines the view of the burden of persuasion as meta argument and elaborates the meta-argumentative aspects of a burden-of-persuasion semantics in argumentation. An argumentation framework composed of a meta level (dealing with the burden) and an object level (dealing with standard arguments) is proposed and discussed, and its equivalence with the burden-of-persuasion model in argumentation is proved. Finally, a computationally-feasible implementation of the meta-argumentation approach is presented.

A conversational framework for semantic question answering in customer services with Machine Learning on Knowledge Graph

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Argumentation meets Process Mining: an architecture for log interpretation

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A conversational framework for semantic question answering in customer services with Machine Learning on Knowledge Graph

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Argumentation meets Process Mining: an architecture for log interpretation

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PRESENTATIONS

CONFERENCES

COMPANY

RESOURCES

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