Dominican Republic

Dialogue Act (DA) classification is the task of classifying utterances with respect to the function they serve in a dialogue. Existing approaches to DA classification model utterances without incorporating the turn changes among speakers throughout the dialogue, therefore treating it no different than non-interactive written text. In this paper, we propose to integrate the turn changes in conversations among speakers when modeling DAs. Specifically, we learn conversation-invariant speaker turn embeddings to represent the speaker turns in a conversation; the learned speaker turn embeddings are then merged with the utterance embeddings for the downstream task of DA classification. With this simple yet effective mechanism, our model is able to capture the semantics from the dialogue content while accounting for different speaker turns in a conversation. Validation on three benchmark public datasets demonstrates superior performance of our model.

EMNLP 2021

Speaker Turn Modeling for Dialogue Act Classification

EMNLP 2021 is planned to be a hybrid event in Punta Cana, Dominican Republic, with both on-site and fully virtual participation possible. The experience for on-site participants would closely approximate a normal pre-COVID *ACL conference, with 5-6 thematically organized parallel sessions and live Q/A and interactive discussion immediately after the talks. Presentations by virtual participants will be equitably interleaved with those of on-site participants, projected on the auditorium screens as if on-site, and also followed immediately by live Q/A and interactive discussion at a time during reasonable waking hours for the virtual presenter. For all participants, on-site and virtual, who are unable to attend a session due to either time-zone issues or because they are participating in another session live, talk recordings and slides will be available online at a minimum after the live presentation (and in many cases before as well), and questions may be submitted in advance on session-specific discussion boards and answered live in session with the usual visual aids if desired.

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EMNLP 2021 is planned to be a hybrid event in Punta Cana, Dominican Republic, with both on-site and fully virtual participation possible.

workshop paper

Transformer-based pre-trained language models boost the performance of open-domain dialogue systems. Prior works leverage Transformer-based pre-trained language models to generate texts with desired attributes in two general approaches: (1) gradient-based methods: updating all latent representations of pre-trained models with gradients from attribute models; (2) weighted-decoding methods: re-ranking beam candidates from pre-trained models with attribute functions. However, gradient-based methods lead to high computation cost and can easily get overfitted on small training sets, while weighted-decoding methods are inherently constrained by the low-variance high-bias pre-trained model. In this work, we propose a novel approach to control the generation of Transformer-based pre-trained language models: the SideControl framework, which leverages a novel control attributes loss to incorporate useful control signals, and is shown to perform well with very limited training samples. We evaluate our proposed method on two benchmark open-domain dialogue datasets, and results show that the SideControl framework has better controllability, higher generation quality and better sample-efficiency than existing gradient-based and weighted-decoding baselines.

SideControl: Controlled Open-domain Dialogue Generation via Additive Side Networks

Emotion recognition in multi-party conversation (ERMC) is becoming increasingly popular as an emerging research topic in natural language processing. Prior research focuses on exploring sequential information but ignores the discourse structures of conversations. In this paper, we investigate the importance of discourse structures in handling informative contextual cues and speaker-specific features for ERMC. To this end, we propose a discourse-aware graph neural network (ERMC-DisGCN) for ERMC.In particular, we design a relational convolution to lever the self-speaker dependency of interlocutors to propagate contextual information. Furthermore, we exploit a gated convolution to select more informative cues for ERMC from dependent utterances. The experimental results show our method outperforms multiple baselines, illustrating that discourse structures are of great value to ERMC.

A Discourse-Aware Graph Neural Network for Emotion Recognition in Multi-Party Conversation

Generative Adversarial Networks (GANs) have achieved great success in image synthesis, but have proven to be difficult to generate natural language. Challenges arise from the uninformative learning signals passed from the discriminator. In other words, the poor learning signals limit the learning capacity for generating languages with rich structures and semantics. In this paper, we propose to adopt the counter-contrastive learning (CCL) method to support the generator's training in language GANs. In contrast to standard GANs that adopt a simple binary classifier to discriminate whether a sample is real or fake, we employ a counter-contrastive learning signal that advances the training of language synthesizers by (1) pulling the language representations of generated and real samples together and (2) pushing apart representations of real samples to compete with the discriminator and thus prevent the discriminator from being overtrained. We evaluate our method on both synthetic and real benchmarks and yield competitive performance compared to previous language GANs.

Counter-Contrastive Learning for Language GANs

An effective recipe for building seq2seq, non-autoregressive, task-oriented parsers to map utterances to semantic frames proceeds in three steps: encoding an utterance x, predicting a frame's length |y|, and decoding a |y|-sized frame with utterance and ontology tokens. Though empirically strong, these models are typically bottlenecked by length prediction, as even small inaccuracies change the syntactic and semantic characteristics of resulting frames. In our work, we propose span pointer networks, non-autoregressive parsers which shift the decoding task from text generation to span prediction; that is, when imputing utterance spans into frame slots, our model produces endpoints (e.g., [i, j]) as opposed to text (e.g., "6pm"). This natural quantization of the output space reduces the variability of gold frames, therefore improving length prediction and, ultimately, exact match. Furthermore, length prediction is now responsible for frame syntax and the decoder is responsible for frame semantics, resulting in a coarse-to-fine model. We evaluate our approach on several task-oriented semantic parsing datasets. Notably, we bridge the quality gap between non-autogressive and autoregressive parsers, achieving 87 EM on TOPv2 (Chen et al. 2020). Furthermore, due to our more consistent gold frames, we show strong improvements in model generalization in both cross-domain and cross-lingual transfer in low-resource settings. Finally, due to our diminished output vocabulary, we observe 70% reduction in latency and 83% reduction in memory at beam size 5 compared to prior non-autoregressive parsers.

Span Pointer Networks for Non-Autoregressive Task-Oriented Semantic Parsing

Despite the remarkable performance of large-scale generative models in open-domain conversation, they are known to be less practical for building real-time conversation systems due to high latency. On the other hand, retrieval models could return responses with much lower latency but show inferior performance to the large-scale generative models since the conversation quality is bounded by the pre-defined response set. To take advantage of both approaches, we propose a new training method called G2R (Generative-to-Retrieval distillation) that preserves the efficiency of a retrieval model while leveraging the conversational ability of a large-scale generative model by infusing the knowledge of the generative model into the retrieval model. G2R consists of two distinct techniques of distillation: the data-level G2R augments the dialogue dataset with additional responses generated by the large-scale generative model, and the model-level G2R transfers the response quality score assessed by the generative model to the score of the retrieval model by the knowledge distillation loss. Through extensive experiments including human evaluation, we demonstrate that our retrieval-based conversation system trained with G2R shows a substantially improved performance compared to the baseline retrieval model while showing significantly lower inference latency than the large-scale generative models.

Distilling the Knowledge of Large-scale Generative Models into Retrieval Models for Efficient Open-domain Conversation

Deep-learning models for language generation tasks tend to produce repetitive output. Various methods have been proposed to encourage lexical diversity during decoding, but this often comes at a cost to the perceived fluency and adequacy of the output. In this work, we propose to ameliorate this cost by using an Imitation Learning approach to explore the level of diversity that a language generation model can reliably produce. Specifically, we augment the decoding process with a meta-classifier trained to distinguish which words at any given timestep will lead to high-quality output. We focus our experiments on concept-to-text generation where models are sensitive to the inclusion of irrelevant words due to the strict relation between input and output. Our analysis shows that previous methods for diversity underperform in this setting, while human evaluation suggests that our proposed method achieves a high level of diversity with minimal effect to the output's fluency and adequacy.

Informed Sampling for Diversity in Concept-to-Text NLG

There is an increasing interest in continuous learning (CL), as data privacy is becoming a priority for real-world machine learning applications. Meanwhile, there is still a lack of academic NLP benchmarks that are applicable for realistic CL settings, which is a major challenge for the advancement of the field. In this paper we discuss some of the unrealistic data characteristics of public datasets, study
the challenges of realistic single-task continuous learning as well as the effectiveness of data rehearsal as a way to mitigate accuracy loss. We construct a CL NER dataset from an existing publicly available dataset and release it along with the code to the research community.

Towards Realistic Single-Task Continuous Learning Research for NER

Much of natural language processing is focused on leveraging large capacity language models, typically trained over single messages with a task of predicting one or more tokens. However, modeling human language at higher-levels of context (i.e., sequences of messages) is under-explored. In stance detection and other social media tasks where the goal is to predict an attribute of a message, we have contextual data that is loosely semantically connected by authorship. Here, we introduce Message-Level Transformer (MeLT) -- a hierarchical message-encoder pre-trained over Twitter and applied to the task of stance prediction. 
We focus on stance prediction as a task benefiting from knowing the context of the message (i.e., the sequence of previous messages). The model is trained using a variant of masked-language modeling; where instead of predicting tokens, it seeks to generate an entire masked (aggregated) message vector via reconstruction loss. We find that applying this pre-trained masked message-level transformer to the downstream task of stance detection achieves F1 performance of 67%.

MeLT: Message-Level Transformer with Masked Document Representations as Pre-Training for Stance Detection

Mapping natural language instructions to programs that computers can process is a fundamental challenge. Existing approaches focus on likelihood-based training or using reinforcement learning to fine-tune models based on a single reward. In this paper, we pose program generation from language as Inverse Reinforcement Learning. We introduce several interpretable reward components and jointly learn (1) a reward function that linearly combines them, and (2) a policy for program generation. Fine-tuning with our approach achieves significantly better performance than competitive methods using Reinforcement Learning (RL). On the VirtualHome framework, we get improvements of up to 9.0% on the Longest Common Subsequence metric and 14.7% on recall-based metrics over previous work on this framework (Puig et al., 2018). The approach is data-efficient, showing larger gains in performance in the low-data regime. Generated programs are also preferred by human evaluators over an RL-based approach, and rated higher on relevance, completeness, and human-likeness.

Mapping Language to Programs using Multiple Reward Components with Inverse Reinforcement Learning

Persuasion dialogue system reflects the machine's ability to make strategic moves beyond verbal communication, and therefore differentiates itself from task-oriented or open-domain dialogues and has its own unique values. However, the repetition and inconsistency problems still persist in dialogue response generation and could substantially impact user experience and impede the persuasion outcome. Besides, although reinforcement learning (RL) approaches have achieved big success in strategic tasks such as games, it requires a sophisticated user simulator to provide real-time feedback to the dialogue system, which limits the application of RL on persuasion dialogues. To address these issues towards a better persuasion dialogue system, we apply RL to refine a language model baseline without user simulators, and distill sentence-level information about repetition, inconsistency, and task relevance through rewards. Moreover, to better accomplish the persuasion task, the model learns from human demonstration to imitate human persuasion behavior and selects the most persuasive responses. Experiments show that our model outperforms previous state-of-the-art dialogue models on both automatic metrics and human evaluation results on a donation persuasion task, and generates more diverse, consistent and persuasive conversations according to the user feedback.

Speaker Turn Modeling for Dialogue Act Classification

Next from EMNLP 2021

SideControl: Controlled Open-domain Dialogue Generation via Additive Side Networks

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