Dominican Republic

Recent state-of-the-art approaches in open-domain dialogue include training end-to-end deep-learning models to learn various conversational features like emotional content of response, symbolic transitions of dialogue contexts in a knowledge graph and persona of the agent and the user, among others. While neural models have shown reasonable results, modelling the cognitive processes that humans use when conversing with each other may improve the agent&#39;s quality of responses. A key element of natural conversation is to tailor one&#39;s response such that it accounts for concepts that the speaker and listener may or may not know and the contextual relevance of all prior concepts used in conversation. We show that a rich representation and explicit modeling of these psychological processes can improve predictions made by existing neural network models. In this work, we propose a novel probabilistic approach using Markov Random Fields (MRF) to augment existing deep-learning methods for improved next utterance prediction. Using human and automatic evaluations, we show that our augmentation approach significantly improves the performance of existing state-of-the-art retrieval models for open-domain conversational agents.

EMNLP 2021

MRF-Chat: Improving Dialogue with Markov Random Fields

EMNLP 2021 is planned to be a hybrid event in Punta Cana, Dominican Republic, with both on-site and fully virtual participation possible. The experience for on-site participants would closely approximate a normal pre-COVID *ACL conference, with 5-6 thematically organized parallel sessions and live Q/A and interactive discussion immediately after the talks. Presentations by virtual participants will be equitably interleaved with those of on-site participants, projected on the auditorium screens as if on-site, and also followed immediately by live Q/A and interactive discussion at a time during reasonable waking hours for the virtual presenter. For all participants, on-site and virtual, who are unable to attend a session due to either time-zone issues or because they are participating in another session live, talk recordings and slides will be available online at a minimum after the live presentation (and in many cases before as well), and questions may be submitted in advance on session-specific discussion boards and answered live in session with the usual visual aids if desired.

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Registered attendees will receive access the week of November 1st.

EMNLP 2021 is planned to be a hybrid event in Punta Cana, Dominican Republic, with both on-site and fully virtual participation possible.

Recent state-of-the-art approaches in open-domain dialogue include training end-to-end deep-learning models to learn various conversational features like emotional content of response, symbolic transitions of dialogue contexts in a knowledge graph and persona of the agent and the user, among others. While neural models have shown reasonable results, modelling the cognitive processes that humans use when conversing with each other may improve the agent's quality of responses. A key element of natural conversation is to tailor one's response such that it accounts for concepts that the speaker and listener may or may not know and the contextual relevance of all prior concepts used in conversation. We show that a rich representation and explicit modeling of these psychological processes can improve predictions made by existing neural network models. In this work, we propose a novel probabilistic approach using Markov Random Fields (MRF) to augment existing deep-learning methods for improved next utterance prediction. Using human and automatic evaluations, we show that our augmentation approach significantly improves the performance of existing state-of-the-art retrieval models for open-domain conversational agents.

poster

Identifying relevant knowledge to be used in conversational systems that are grounded in long documents is critical to effective response generation. We introduce a knowledge identification model that leverages the document structure to provide dialogue-contextualized passage encodings and better locate knowledge relevant to the conversation. An auxiliary loss captures the history of dialogue-document connections. We demonstrate the effectiveness of our model on two document-grounded conversational datasets and provide analyses showing generalization to unseen documents and long dialogue contexts.

DIALKI: Knowledge Identification in Conversational Systems through Dialogue-Document Contextualization

Humans often employ figurative language use in communication, including during interactions with dialog systems. Thus, it is important for real-world dialog systems to be able to handle popular figurative language constructs like metaphor and simile. In this work, we analyze the performance of existing dialog models in situations where the input dialog context exhibits use of figurative language. We observe large gaps in handling of figurative language when evaluating the models on two open domain dialog datasets. When faced with dialog contexts consisting of figurative language, some models show very large drops in performance compared to contexts without figurative language. We encourage future research in dialog modeling to separately analyze and report results on figurative language in order to better test model capabilities relevant to real-world use. Finally, we propose lightweight solutions to help existing models become more robust to figurative language by simply using an external resource to translate figurative language to literal (non-figurative) forms while preserving the meaning to the best extent possible.

Investigating Robustness of Dialog Models to Popular Figurative Language Constructs

Conversations aimed at determining good recommendations are iterative in nature. People often express their preferences in terms of a critique of the current recommendation (e.g.,“It doesn’t look good for a date”), requiring some degree of common sense for a preference to be inferred. In this work, we present a method for transforming a user critique into a positive preference (e.g., “I prefer more romantic”) in order to retrieve reviews pertaining to potentially better recommendations (e.g., “Perfect for a romantic dinner”). We leverage a large neural language model (LM) in a few-shot setting to perform critique-to-preference transformation, and we test two methods for retrieving recommendations: one that matches embeddings, and another that fine-tunes an LM for the task. We instantiate this approach in the restaurant domain and evaluate it using a new dataset of restaurant critiques. In an ablation study, we show that utilizing critique-to-preference transformation improves recommendations, and that there are at least three general cases that explain this improved performance.

It doesn't look good for a date: Transforming Critiques into Preferences for Conversational Recommendation Systems

Communicating with humans is challenging for AIs because it requires a shared understanding of the world, complex semantics (e.g., metaphors or analogies), and at times multi-modal gestures (e.g., pointing with a finger, or an arrow in a diagram). We investigate these challenges in the context of Iconary, a collaborative game of drawing and guessing based on Pictionary, that poses a novel challenge for the research community. In Iconary, a Guesser tries to identify a phrase that a Drawer is drawing by composing icons, and the Drawer iteratively revises the drawing to help the Guesser in response. This back-and-forth often uses canonical scenes, visual metaphor, or icon compositions to express challenging words, making it an ideal test for mixing language and visual/symbolic communication in AI. We propose models to play Iconary and train them on over 55,000 games between human players. Our models are skillful players and are able to employ world knowledge in language models to play with words unseen during training. Elite human players outperform our models, particularly at the drawing task, leaving an important gap for future research to address. We release our dataset, code, and evaluation setup as a challenge to the community at http://www.github.com/allenai/iconary.

Iconary: A Pictionary-Based Game for Testing Multimodal Communication with Drawings and Text

Question answering (QA) models for reading comprehension have been demonstrated to exploit unintended dataset biases such as question--context lexical overlap.
This hinders QA models from generalizing to under-represented samples such as questions with low lexical overlap.
Question generation (QG), a method for augmenting QA datasets, can be a solution for such performance degradation if QG can properly debias QA datasets.
However, we discover that recent neural QG models are biased towards generating questions with high lexical overlap, which can amplify the dataset bias.
Moreover, our analysis reveals that data augmentation with these QG models frequently impairs the performance on questions with low lexical overlap, while improving that on questions with high lexical overlap.
To address this problem, we use a synonym replacement-based approach to augment questions with low lexical overlap.
We demonstrate that the proposed data augmentation approach is simple yet effective to mitigate the degradation problem with only 70k synthetic examples.

Can Question Generation Debias Question Answering Models? A Case Study on Question–Context Lexical Overlap

Given a text passage as prompt (input), generative language models (GLMs)
predict the text to follow that prompt. When the prompt contains a passage
followed by a question about that passage, then we ask, how well does the text predicted by a GLM answer it?

What Can a Generative Language Model Answer About a Passage?

Multi-modal Retrieval of Tables and Texts Using Tri-encoder Models

In this paper, we study the possibility of unsupervised Multiple Choices Question Answering (MCQA). From very basic knowledge, the MCQA model knows that some choices have higher probabilities of being correct than others. The information, though very noisy, guides the training of an MCQA model. The proposed method is shown to outperform the baseline approaches on RACE and is even comparable with some supervised learning approaches on MC500.

Unsupervised Multiple Choices Question Answering: Start Learning from Basic Knowledge

A new full Book MRQA dataset, introducing the task of "Character Description Recognition".

MRF-Chat: Improving Dialogue with Markov Random Fields

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