Dominican Republic

Text moderation for user generated content, which helps to promote healthy interaction among users, has been widely studied and many machine learning models have been proposed. In this work, we explore an alternative perspective by augmenting reactive reviews with proactive forecasting. Specifically, we propose a new concept text toxicity propensity to characterize the extent to which a text tends to attract toxic comments. Beta regression is then introduced to do the probabilistic modeling, which is demonstrated to function well in comprehensive experiments. We also propose an explanation method to communicate the model decision clearly. Both propensity scoring and interpretation benefit text moderation in a novel manner. Finally, the proposed scaling mechanism for the linear model offers useful insights beyond this work.

EMNLP 2021

BERT-Beta: A Proactive Probabilistic Approach to Text Moderation

EMNLP 2021 is planned to be a hybrid event in Punta Cana, Dominican Republic, with both on-site and fully virtual participation possible. The experience for on-site participants would closely approximate a normal pre-COVID *ACL conference, with 5-6 thematically organized parallel sessions and live Q/A and interactive discussion immediately after the talks. Presentations by virtual participants will be equitably interleaved with those of on-site participants, projected on the auditorium screens as if on-site, and also followed immediately by live Q/A and interactive discussion at a time during reasonable waking hours for the virtual presenter. For all participants, on-site and virtual, who are unable to attend a session due to either time-zone issues or because they are participating in another session live, talk recordings and slides will be available online at a minimum after the live presentation (and in many cases before as well), and questions may be submitted in advance on session-specific discussion boards and answered live in session with the usual visual aids if desired.

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EMNLP 2021 is planned to be a hybrid event in Punta Cana, Dominican Republic, with both on-site and fully virtual participation possible.

poster

Policy compliance detection is the task of ensuring that a scenario conforms to a policy (e.g. a claim is valid according to government rules or a post in an online platform conforms to community guidelines). This task has been previously instantiated as a form of textual entailment, which results in poor accuracy due to the complexity of the policies. In this paper we propose to address policy compliance detection via decomposing it into question answering, where questions check whether the conditions stated in the policy apply to the scenario, and an expression tree combines the answers to obtain the label. Despite the initial upfront annotation cost, we demonstrate that this approach results in better accuracy, especially in the cross-policy setup where the policies during testing are unseen in training. In addition, it allows us to use existing question answering models pre-trained on existing large datasets. Finally, it explicitly identifies the information missing from a scenario in case policy compliance cannot be determined. We conduct our experiments using a recent dataset consisting of government policies, which we augment with expert annotations and find that the cost of annotating question answering decomposition is largely offset by improved inter-annotator agreement and speed.

Cross-Policy Compliance Detection via Question Answering

Large-scale multi-label text classification(LMTC) tasks often face long-tailed label distributions, where many labels have few or even no training instances. Although current methods can exploit prior knowledge to handle these few/zero-shot labels, they neglect the meta-knowledge contained in the dataset that can guide models to learn with few samples. In this paper, for the first time, this problem is addressed from a meta-learning perspective. However, the simple extension of meta-learning approaches to multi-label classification is sub-optimal for LMTC tasks due to long-tailed label distribution and coexisting of few- and zero-shot scenarios. We propose a meta-learning approach named META-LMTC. Specifically, it constructs more faithful and more diverse tasks according to well-designed sampling strategies and directly incorporates the objective of adapting to new low-resource tasks into the meta-learning phase. Extensive experiments show that META-LMTC achieves state-of-the-art performance against strong baselines and can still enhance powerful BERTlike models.

Meta-LMTC: Meta-Learning for Large-Scale Multi-Label Text Classification

We investigate post-OCR correction in a setting where we have access to different OCR views of the same document. The goal of this study is to understand if a pretrained language model (LM) can be used in an unsupervised way to reconcile the different OCR views such that their combination contains fewer errors than each individual view. This approach is motivated by scenarios in which unconstrained text generation for error correction is too risky. We evaluated different pretrained LMs on two datasets and found significant gains in realistic scenarios with up to 15% WER improvement over the best OCR view. We also show the importance of domain adaptation for post-OCR correction on out-of-domain documents.

Unsupervised Multi-View Post-OCR Error Correction With Language Models

Lexically constrained text generation aims to control the generated text by incorporating some pre-specified keywords into the output. Previous work injects lexical constraints into the output by controlling the decoding process or refining the candidate output iteratively, which tends to generate generic or ungrammatical sentences, and has high computational complexity. To address these challenges, we propose Constrained BART (CBART) for lexically constrained text generation. CBART leverages the pre-trained model BART and transfers part of the generation burden from the decoder to the encoder by decomposing this task into two sub-tasks, thereby improving the sentence quality. Concretely, we extend BART by adding a token-level classifier over the encoder, aiming at instructing the decoder where to replace and insert. Guided by the encoder, the decoder refines multiple tokens of the input in one step by inserting tokens before specific positions and re-predicting tokens with low confidence. To further reduce the inference latency, the decoder predicts all tokens in parallel. Experiment results on One-BillionWord and Yelp show that CBART can generate plausible text with high quality and diversity while significantly accelerating inference.

Parallel Refinements for Lexically Constrained Text Generation with BART

Infusing factual knowledge into pretrained models is fundamental for many knowledge-intensive tasks. In this paper, we propose Mixture-of-Partitions (MoP), an infusion approach that can handle a very large knowledge graph (KG) by partitioning it into smaller sub-graphs and infusing their specific knowledge into various BERT models using lightweight adapters. To leverage the overall factual knowledge for a target task, these sub-graph adapters are further fine-tuned along with the underlying BERT through a mixture layer. We evaluate our MoP with three biomedical BERTs (SciBERT, BioBERT, PubmedBERT) on six downstream tasks (inc. NLI, QA, Classification), and the results show that our MoP consistently enhances the underlying BERTs in task performance, and achieves new SOTA performances on five evaluated datasets.

Mixture-of-Partitions: Infusing Large Biomedical Knowledge Graphs into BERT

Even though large pre-trained multilingual models (e.g. mBERT, XLM-R) have led to significant performance gains on a wide range of cross-lingual NLP tasks, success on many downstream tasks still relies on the availability of sufficient annotated data. Traditional fine-tuning of pre-trained models using only a few target samples can cause over-fitting. This can be quite limiting as most languages in the world are under-resourced. In this work, we investigate cross-lingual adaptation using a simple nearest neighbor few-shot ($<15$ samples) inference technique for classification tasks. We experiment using a total of 16 distinct languages across two NLP tasks- XNLI and PAWS-X. Our approach consistently improves traditional fine-tuning using only a handful of labeled samples in target locales. We also demonstrate its generalization capability across tasks.

Nearest Neighbour Few-Shot Learning for Cross-lingual Classification

We explore the impact of leveraging the relatedness of languages that belong to the same family in NLP models using multilingual fine-tuning. We hypothesize and validate that multilingual fine-tuning of pre-trained language models can yield better performance on downstream NLP applications, compared to models fine-tuned on individual languages. A first of its kind detailed study is presented to track performance change as languages are added to a base language in a graded and greedy (in the sense of best boost of performance) manner; which reveals that careful selection of subset of related languages can significantly improve performance than utilizing all related languages. The Indo-Aryan (IA) language family is chosen for the study, the exact languages being Bengali, Gujarati, Hindi, Marathi, Oriya, Punjabi and Urdu. The script barrier is crossed by simple rule-based transliteration of the text of all languages to Devanagari. Experiments are performed on mBERT, IndicBERT, MuRIL and two RoBERTa-based LMs, the last two being pre-trained by us. Low resource languages, such as Oriya and Punjabi, are found to be the largest beneficiaries of multilingual fine-tuning. Textual Entailment, Entity Classification, Section Title Prediction, tasks of IndicGLUE and POS tagging form our test bed. Compared to monolingual fine tuning we get relative performance improvement of up to 150\% in the downstream tasks. The surprise take-away is that for any language there is a particular combination of other languages which yields the best performance, and any additional language is in fact detrimental.

Role of Language Relatedness in Multilingual Fine­-tuning of Language Models: A Case Study in Indo-­Aryan Languages

Traditional hand-crafted linguistically-informed features have often been used for distinguishing between translated and original non-translated texts. By contrast, to date, neural architectures without manual feature engineering have been less explored for this task. In this work, we (i) compare the traditional feature-engineering-based approach to the feature-learning-based one and (ii) analyse the neural architectures in order to investigate how well the hand-crafted features explain the variance in the neural models' predictions. We use pre-trained neural word embeddings, as well as several end-to-end neural architectures in both monolingual and multilingual settings and compare them to feature-engineering-based SVM classifiers. We show that (i) neural architectures outperform other approaches by more than 20 accuracy points, with the BERT-based model performing the best in both the monolingual and multilingual settings; (ii) while many individual hand-crafted translationese features correlate with neural model predictions, feature importance analysis shows that the most important features for neural and classical architectures differ; and (iii) our multilingual experiments provide empirical evidence for translationese universals across languages.

Comparing Feature-Engineering and Feature-Learning Approaches for Multilingual Translationese Classification

Neural Machine Translation (NMT) is known to suffer from a beam-search problem: after a certain point, increasing beam size causes an overall drop in translation quality. This effect is especially pronounced for long sentences. While much work was done analyzing this phenomenon, primarily for autoregressive NMT models, there is still no consensus on its underlying cause. In this work, we analyze errors that cause major quality degradation with large beams in NMT and Automatic Speech Recognition (ASR). We show that a factor that strongly contributes to the quality degradation with large beams is dataset length-bias - NMT datasets are strongly biased towards short sentences. To mitigate this issue, we propose a new data augmentation technique -- Multi-Sentence Resampling (MSR). This technique extends the training examples by concatenating several sentences from the original dataset to make a long training example. We demonstrate that MSR significantly reduces degradation with growing beam size and improves final translation quality on the IWSTL15 En-Vi, IWSTL17 En-Fr, and WMT14 En-De datasets.

Multi-Sentence Resampling: A Simple Approach to Alleviate Dataset Length Bias and Beam-Search Degradation

Chatbot is increasingly thriving in different domains, however, because of unexpected discourse complexity and training data sparseness, its potential distrust hatches vital apprehension. Recently, Machine-Human Chatting Handoff (MHCH), predicting chatbot failure and enabling human-algorithm collaboration to enhance chatbot quality, has attracted increasing attention from industry and academia. In this study, we propose a novel model, Role-Selected Sharing Network (RSSN), which integrates both dialogue satisfaction estimation and handoff prediction in one multi-task learning framework. Unlike prior efforts in dialog mining, by utilizing local user satisfaction as a bridge, global satisfaction detector and handoff predictor can effectively exchange critical information. Specifically, we decouple the relation and interaction between the two tasks by the role information after the shared encoder. Extensive experiments on two public datasets demonstrate the effectiveness of our model.

BERT-Beta: A Proactive Probabilistic Approach to Text Moderation

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Cross-Policy Compliance Detection via Question Answering

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Nearest Neighbour Few-Shot Learning for Cross-lingual Classification

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