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Content moderation is often performed by a collaboration between humans and machine learning models. However, it is not well understood how to design the collaborative process so as to maximize the combined moderator-model system performance. This work presents a rigorous study of this problem, focusing on an approach that incorporates model uncertainty into the collaborative process. First, we introduce principled metrics to describe the performance of the collaborative system under capacity constraints on the human moderator, quantifying how efficiently the combined system utilizes human decisions. Using these metrics, we conduct a large benchmark study evaluating the performance of state-of-the-art uncertainty models under different collaborative review strategies. We find that an uncertainty-based strategy consistently outperforms the widely used strategy based on toxicity scores, and moreover that the choice of review strategy drastically changes the overall system performance. Our results demonstrate the importance of rigorous metrics for understanding and developing effective moderator-model systems for content moderation, as well as the utility of uncertainty estimation in this domain.

IJCNLP-AACL 2021

Measuring and Improving Model-Moderator Collaboration using Uncertainty Estimation

content moderation

uncertainty estimation

human-computer interaction

online abuse

**Welcome to ACL-IJCNLP 2021!**

The great event is jointly organized by the Association for Computational Linguistics (ACL) and Asian Federation of Natural Language Processing (AFNLP). 

As in previous years, the program of the conference includes a poster session, tutorials, workshops and demonstrations in addition to the main conference.


We were able to keep the registration fees similar to those charged for the virtual ACL 2020. The one fee allows attendance at the main conference and any/all tutorials and workshops. These fees would be $125 Regular Early and $175 Regular Late; $50 Student Early and $75 Student Late. Early registration closes at midnight July 11, 2021 (Eastern Daylight Time).

**Reminder:** It is ACL’s policy that at least one author of each accepted paper (including ACL Finding papers) must register for the conference.

**Reminder2:** Underline site will open closer to the event. If you already registered you will receive access detail

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The great event is jointly organized by the Association for Computational Linguistics (ACL) and Asian Federation of Natural Language Processing (AFNLP).

workshop paper

We introduce mTVR, a large-scale multilingual video moment retrieval dataset, containing 218K English and Chinese queries from 21.8K TV show video clips. The dataset is collected by extending the popular TVR dataset (in English) with paired Chinese queries and subtitles. Compared to existing moment retrieval datasets, mTVR is multilingual, larger, and comes with diverse annotations. We further propose mXML, a multilingual moment retrieval model that learns and operates on data from both languages, via encoder parameter sharing and language neighborhood constraints. We demonstrate the effectiveness of mXML on the newly collected mTVR dataset, where mXML outperforms strong monolingual baselines while using fewer parameters. In addition, we also provide detailed dataset analyses and model ablations. Data and code are publicly available at https://github.com/jayleicn/mTVRetrieval

mTVR: Multilingual Moment Retrieval in Videos

Knowledge Graph (KG) and attention mechanism have been demonstrated effective in introducing and selecting useful information for weakly supervised methods. However, only qualitative analysis and ablation study are provided as evidence. In this paper, we contribute a dataset and propose a paradigm to quantitatively evaluate the effect of attention and KG on bag-level relation extraction (RE). We find that (1) higher attention accuracy may lead to worse performance as it may harm the model's ability to extract entity mention features; (2) the performance of attention is largely influenced by various noise distribution patterns, which is closely related to real-world datasets; (3) KG-enhanced attention indeed improves RE performance, while not through enhanced attention but by incorporating entity prior; and (4) attention mechanism may exacerbate the issue of insufficient training data. Based on these findings, we show that a straightforward variant of RE model can achieve significant improvements (6% AUC on average) on two real-world datasets as compared with three state-of-the-art baselines. Our codes and datasets are available at https://github.com/zig-kwin-hu/how-KG-ATT-help.

How Knowledge Graph and Attention Help? A Qualitative Analysis into Bag-level Relation Extraction

Transformer-based models have made tremendous impacts in natural language generation. However the inference speed is a bottleneck due to large model size and intensive computing involved in auto-regressive decoding process. We develop FastSeq framework to accelerate sequence generation without accuracy loss. The proposed optimization techniques include an attention cache optimization, an efficient algorithm for detecting repeated n-grams, and an asynchronous generation pipeline with parallel I/O. These optimizations are general enough to be applicable to Transformer-based models (e.g., T5, GPT2, and UniLM). Our benchmark results on a set of widely used and diverse models demonstrate 4-9x inference speed gain. Additionally, FastSeq is easy to use with a simple one-line code change. The source code is available at https://github.com/microsoft/fastseq.

FastSeq: Make Sequence Generation Faster

We present Logical Optimal Actions (LOA), an action decision architecture of reinforcement learning applications with a neuro-symbolic framework which is a combination of neural network and symbolic knowledge acquisition approach for natural language interaction games. The demonstration for LOA experiments consists of a web-based interactive platform for text-based games and visualization for acquired knowledge for improving interpretability for trained rules. This demonstration also provides a comparison module with other neuro-symbolic approaches as well as non-symbolic state-of-the-art agent models on the same text-based games. Our LOA also provides open-sourced implementation in Python for the reinforcement learning environment to facilitate an experiment for studying neuro-symbolic agents. Demo site: https://ibm.biz/acl21-loa, Code: https://github.com/ibm/loa

LOA: Logical Optimal Actions for Text-based Interaction Games

Now, the pre-training technique is ubiquitous in natural language processing field. ProphetNet is a pre-training based natural language generation method which shows powerful performance on English text summarization and question generation tasks. In this work, we extend ProphetNet into other domains and languages, and present the ProphetNet family pre-training models, named ProphetNet-X, where X can be English, Chinese, Multi-lingual, and so on. We pre-train a cross-lingual generation model ProphetNet-Multi, a Chinese generation model ProphetNet-Zh, two open-domain dialog generation models ProphetNet-Dialog-En and ProphetNet-Dialog-Zh. And also, we provide a PLG (Programming Language Generation) model ProphetNet-Code to show the generation performance besides NLG (Natural Language Generation) tasks. In our experiments, ProphetNet-X models achieve new state-of-the-art performance on 10 benchmarks. All the models of ProphetNet-X share the same model structure, which allows users to easily switch between different models. We make the code and models publicly available and we will keep updating more pre-training models and finetuning scripts.

ProphetNet-X: Large-Scale Pre-training Models for English

Majority voting and averaging are common approaches employed to resolve annotator disagreements and derive singular ground truth labels from multiple annotations. However, annotators may systematically disagree with one another, often reflecting their individual biases and values, especially in the case of subjective tasks such as detecting affect, aggression, and hate speech. Annotator disagreements may capture important nuances in such tasks that are often ignored while aggregating annotations to single ground truth. In order to address this, we investigate the efficacy of multi-annotator models. In particular, our multi-task based approach treats predicting each annotators' judgements as separate subtasks, while sharing a common learned representation of the task. We show that this approach yields better performance than aggregating labels in the data prior to training. Our approach also provides a way to better estimate uncertainty in predictions, which we demonstrate better correlate with annotation disagreements than traditional methods. Being able to model uncertainty is especially useful in deployment scenarios where knowing when not to make a prediction is important.

Multi-Annotator Modeling to Encode Diverse Perspectives in Hate Speech Annotations

Bias mitigation approaches reduce models' dependence on sensitive features of data, such as social group tokens (SGTs), resulting in equal predictions across the sensitive features. In hate speech detection, however, equalizing model predictions may ignore important differences among targeted social groups, as hate speech can contain stereotypical language specific to each SGT. Here, to take the specific language about each SGT into account, we rely on counterfactual fairness and equalize predictions among counterfactuals, generated by changing the SGTs. 
Our method evaluates the similarity in sentence likelihoods (via pre-trained language models) among counterfactuals, to treat SGTs equally only within interchangeable contexts. By applying logit pairing to equalize outcomes
on the restricted set of counterfactuals for each instance, we improve fairness metrics while preserving model performance on hate speech detection.

Measuring and Improving Model-Moderator Collaboration using Uncertainty Estimation

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Measuring and Improving Model-Moderator Collaboration using Uncertainty Estimation

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Next from IJCNLP-AACL 2021

mTVR: Multilingual Moment Retrieval in Videos

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Addressing Inquiries about History: An Efficient and Practical Framework for Evaluating Open-domain Chatbot Consistency

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PRESENTATIONS

CONFERENCES

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