Thailand

Augmentative and Alternative Communication (AAC) devices and applications are intended to make it easier for individuals with complex communication needs to participate in conversations. However, these devices have low adoption and retention rates. We review prior work with text recommendation systems that have not been successful in mitigating these problems. To address these gaps, we propose applying Dialogue Act classification to AAC conversations. We evaluated the performance of a state of the art model on a limited AAC dataset that was trained on both AAC and non-AAC datasets. The one trained on AAC (accuracy = 38.6%) achieved better performance than that trained on a non-AAC corpus (accuracy = 34.1%). These results reflect the need to incorporate representative datasets in later experiments. We discuss the need to collect more labeled AAC datasets and propose areas of future work.


ACL-IJCNLP 2021

Dialogue Act Classification for Augmentative and Alternative Communication

dialogue act classification

assistive technology

accessibility

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workshop paper

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The great event is jointly organized by the Association for Computational Linguistics (ACL) and Asian Federation of Natural Language Processing (AFNLP). 

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The great event is jointly organized by the Association for Computational Linguistics (ACL) and Asian Federation of Natural Language Processing (AFNLP).

Fine-tuning large pre-trained models with task-specific data has achieved great success in NLP. However, it has been demonstrated that the majority of information within the self-attention networks is redundant and not utilized effectively during the fine-tuning stage. This leads to inferior results when generalizing the obtained models to out-of-domain distributions. To this end, we propose a simple yet effective data augmentation technique, HiddenCut, to better regularize the model and encourage it to learn more generalizable features. Specifically, contiguous spans within the hidden space are dynamically and strategically dropped during training. Experiments show that our HiddenCut method outperforms the state-of-the-art augmentation methods on the GLUE benchmark, and consistently exhibits superior generalization performances on out-of-distribution and challenging counterexamples. We have publicly released our code at https://github.com/GT-SALT/HiddenCut.

HiddenCut: Simple Data Augmentation for Natural Language Understanding with Better Generalizability

Efficient Content-Based Sparse Attention with Routing Transformers

Understanding privacy policies is crucial for users as it empowers them to learn about the information that matters to them. Sentences written in a privacy policy document explain privacy practices, and the constituent text spans convey further specific information about that practice. We refer to predicting the privacy practice explained in a sentence as intent classification and identifying the text spans sharing specific information as slot filling. In this work, we propose PolicyIE, an English corpus consisting of 5,250 intent and 11,788 slot annotations spanning 31 privacy policies of websites and mobile applications. PolicyIE corpus is a challenging real-world benchmark with limited labeled examples reflecting the cost of collecting large-scale annotations from domain experts. We present two alternative neural approaches as baselines, (1) intent classification and slot filling as a joint sequence tagging and (2) modeling them as a sequence-to-sequence (Seq2Seq) learning task. The experiment results show that both approaches perform comparably in intent classification, while the Seq2Seq method outperforms the sequence tagging approach in slot filling by a large margin. We perform a detailed error analysis to reveal the challenges of the proposed corpus.

Intent Classification and Slot Filling for Privacy Policies

For task-oriented dialog systems to be maximally useful, it must be able to process conversations in a way that is (1) generalizable with a small number of training examples for new task domains, and (2) robust to user input in various styles, modalities, or domains. In pursuit of these goals, we introduce the RADDLE benchmark, a collection of corpora and tools for evaluating the performance of models across a diverse set of domains. By including tasks with limited training data, RADDLE is designed to favor and encourage models with a strong generalization ability. RADDLE also includes a diagnostic checklist that facilitates detailed robustness analysis in aspects such as language variations, speech errors, unseen entities, and out-of-domain utterances. We evaluate recent state-of-the-art systems based on pre-training and fine-tuning, and find that grounded pre-training on heterogeneous dialog corpora performs better than training a separate model per domain. Adversarial training is also proposed to improve model robustness against noisy inputs. Overall, existing models are less than satisfactory in robustness evaluation, which suggests opportunities for future improvement.

RADDLE: An Evaluation Benchmark and Analysis Platform for Robust Task-oriented Dialog Systems

This talk introduces TexSmart, a text understanding system that supports fine-grained named entity recognition (NER) and enhanced semantic analysis functionalities. Compared to most previous publicly available text understanding systems and tools, TexSmart holds some unique features.
First, the NER function of TexSmart supports over 1,000 entity types, while most other public tools typically support several to (at most) dozens of entity types.
Second, TexSmart introduces new semantic analysis functions like semantic expansion and deep semantic representation, that are absent in most previous systems. Third, a spectrum of algorithms (from very fast algorithms to those that are relatively slow but more accurate) are implemented for one function in TexSmart, to fulfill the requirements of different academic and industrial applications.
The adoption of unsupervised or weakly-supervised algorithms is especially emphasized, with the goal of easily updating our models to include fresh data with less human annotation efforts.~\footnote{TexSmart is available at \url{https://texsmart.qq.com/en}, and the long version of this paper can be found in the technical report~\cite{zhang2020texsmart}.}

TexSmart: A System for Enhanced Natural Language Understanding

In this paper, we release an open-source library, called TextBox, to provide a unified, modularized, and extensible text generation framework. TextBox aims to support a broad set of text generation tasks and models. In our library, we implement 21 text generation models on 9 benchmark datasets, covering the categories of VAE, GAN, and pretrained language models. Meanwhile, our library maintains sufficient modularity and extensibility by properly decomposing the model architecture, inference, and learning process into highly reusable modules, which allows users to easily incorporate new models into our framework. The above features make TextBox specially suitable for researchers and practitioners to quickly reproduce baseline models and develop new models. TextBox is implemented based on PyTorch, and released under Apache License 2.0 at the link https: //github.com/RUCAIBox/TextBox.

TextBox: A Unified, Modularized, and Extensible Framework for Text Generation

Recent years have seen many breakthroughs in natural language processing (NLP), transitioning it from a mostly theoretical field to one with many real-world applications. Noting the rising number of applications of other machine learning and AI techniques with pervasive societal impact, we anticipate the rising importance of developing NLP technologies for social good. Inspired by theories in moral philosophy and global priorities research, we aim to promote a guideline for social good in the context of NLP. We lay the foundations via moral philosophy's definition of social good, propose a framework to evaluate NLP tasks' direct and indirect real-world impact, and adopt the methodology of global priorities research to identify priority causes for NLP research. Finally, we use our theoretical framework to provide some practical guidelines for future NLP research for social good. Our data and codes are available at http://github.com/zhijing-jin/nlp4sg_acl2021

How Good Is NLP? A Sober Look at NLP Tasks through the Lens of Social Impact

Ethical aspects of research in language technologies have received much attention recently. It is a standard practice to get a study involving human subjects reviewed and approved by a professional ethics committee/board of the institution. How commonly do we see mention of ethical approvals in NLP research? What types of research or aspects of studies are usually subject to such reviews? With the rising concerns and discourse around the ethics of NLP, do we also observe a rise in formal ethical reviews of NLP studies? And, if so, would this imply that there is a heightened awareness of ethical issues that was previously lacking? We aim to address these questions by conducting a detailed quantitative and qualitative analysis of the ACL Anthology, as well as comparing the trends in our field to those of other related disciplines, such as cognitive science, machine learning, data mining, and systems.

Use of Formal Ethical Reviews in NLP Literature: Historical Trends and Current Practices

Social media has changed the way we engage in social activities. On Twitter, users can participate in social movements using hashtags such as #MeToo; this is known as hashtag activism. However, while these hashtags can help reshape social norms, they can also be used maliciously by spammers or troll communities for other purposes, such as signal boosting unrelated content, making a dent in a movement, or sharing hate speech. We present a Tweet-level hashtag hijacking detection framework focusing on hashtag activism. Our weakly-supervised framework uses bootstrapping to update itself as new Tweets are posted. Our experiments show that the system adapts to new topics in a social movement, as well as new hijacking strategies, maintaining strong performance over time.

Detecting Hashtag Hijacking for Hashtag Activism

Technologies for enhancing well-being, healthcare vigilance and monitoring are on the rise.
However, despite patient interest, such technologies suffer from low adoption. One hypothesis for this limited adoption is loss of human interaction that is central to doctor-patient encounters. In this paper we seek to address this limitation via a conversational agent that adopts one aspect of in-person doctor-patient interactions: A human avatar to facilitate medical grounded question answering. This is akin to the in-person scenario where the doctor may point to the human body or the patient may point to their own body to express their conditions. Additionally, our agent has multiple interaction modes, that may give more options for the patient to use the agent, not just for medical question answering, but also to engage in conversations about general topics and current events. Both the avatar, and the multiple interaction modes could help improve adherence.

We present a high level overview of the design of our agent, Marie Bot Wellbeing. We also report implementation details of our early prototype , and present preliminary results

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HiddenCut: Simple Data Augmentation for Natural Language Understanding with Better Generalizability

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