United States

Meeting minutes record any subject matters discussed, decisions reached and actions taken at meetings. The importance of minuting cannot be overemphasized in a time when a significant number of meetings take place in the virtual space. In this paper, we present a sliding window approach to automatic generation of meeting minutes. It aims to tackle issues associated with the nature of spoken text, including lengthy transcripts and lack of document structure, which make it difficult to identify salient content to be included in the meeting minutes. Our approach combines a sliding window and a neural abstractive summarizer to navigate through the transcripts to find salient content. The approach is evaluated on transcripts of natural meeting conversations, where we compare results obtained for human transcripts and two versions of automatic transcripts and discuss how and to what extent the summarizer succeeds at capturing salient content.

NAACL 2021

A Sliding-Window Approach to Automatic Creation of Meeting Minutes

2021 Annual Conference of the North American Chapter of the Association for Computational Linguistics.

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technical paper

Grounding natural language instructions on the web to perform previously unseen tasks enables accessibility and automation. We introduce a task and dataset to train AI agents from open-domain, step-by-step instructions originally written for people. We build RUSS (Rapid Universal Support Service) to tackle this problem. RUSS consists of two models: First, a BERT-LSTM with pointers parses instructions to ThingTalk, a domain-specific language we design for grounding natural language on the web.

Grounding Open-Domain Instructions to Automate Web Support Tasks

Fine-tuned pre-trained language models (LMs) have achieved enormous success in many natural language processing (NLP) tasks, but they still require excessive labeled data in the fine-tuning stage. We study the problem of fine-tuning pre-trained LMs using only weak supervision, without any labeled data. This problem is challenging because the high capacity of LMs makes them prone to overfitting the noisy labels generated by weak supervision.

Fine-Tuning Pre-trained Language Model with Weak Supervision: A Contrastive-Regularized Self-Training Approach

We address the problem of enhancing model robustness through regularization. Specifically, we focus on methods that regularize the model posterior difference between clean and noisy inputs. Theoretically, we provide a connection of two recent methods, Jacobian Regularization and Virtual Adversarial Training, under this framework. Additionally, we generalize the posterior differential regularization to the family of f-divergences and characterize the overall framework in terms of the Jacobian matrix. Empirically, we compare those regularizations and standard BERT training on a diverse set of tasks to provide a comprehensive profile of their effect on model generalization. For both fully supervised and semi-supervised settings, we show that regularizing the posterior difference with f-divergence can result in well-improved model robustness. In particular, with a proper f-divergence, a BERT-base model can achieve comparable generalization as its BERT-large counterpart for in-domain, adversarial and domain shift scenarios, indicating the great potential of the proposed framework for enhancing NLP model robustness.

Posterior Differential Regularization with f-divergence for Improving Model Robustness

We develop analytical tools to understand hard negatives in NCE and unify retrieval architectures , we obtain strong results on zero-shot entity linking task

Understanding Hard Negatives in Noise Contrastive Estimation

The robustness and security of natural language processing (NLP) models are significantly important in real-world applications. In the context of text classification tasks, adversarial examples can be designed by substituting words with synonyms under certain semantic and syntactic constraints, such that a well-trained model will give a wrong prediction. Therefore, it is crucial to develop techniques to provide a rigorous and provable robustness guarantee against such attacks. In this paper, we propose WordDP to achieve certified robustness against word substitution at- tacks in text classification via differential privacy (DP). We establish the connection between DP and adversarial robustness for the first time in the text domain and propose a conceptual exponential mechanism-based algorithm to formally achieve the robustness. We further present a practical simulated exponential mechanism that has efficient inference with certified robustness. We not only provide a rigorous analytic derivation of the certified condition but also experimentally compare the utility of WordDP with existing defense algorithms. The results show that WordDP achieves higher accuracy and more than 30 times efficiency improvement over the state-of-the-art certified robustness mechanism in typical text classification tasks.

Certified Robustness to Word Substitution Attack with Differential Privacy

Meta-learning promises few-shot learners that quickly adapt to new distributions by repurposing knowledge acquired from previous training. However, we believe meta-learning has not yet succeeded in NLP due to the lack of a well-defined task distribution, leading to attempts that treat datasets as tasks. Such an ad hoc task distribution causes problems of quantity and quality. Since there's only a handful of datasets for any NLP problem, meta-learners tend to overfit their adaptation mechanism and, since NLP datasets are highly heterogeneous, many learning episodes have poor transfer between their support and query sets, which discourages the meta-learner from adapting. To alleviate these issues, we propose DreCA, a simple method for discovering and using latent reasoning categories in a dataset, to form additional high quality tasks. DReCA works by splitting examples into label groups, embedding them with a finetuned BERT model and then clustering each group into reasoning categories. Across four few-shot NLI problems, we demonstrate that using DReCA improves the accuracy of meta-learners by 1.5 – 4%

DReCa: A General Task Augmentation Strategy for Few-Shot Natural Language Inference

Exploiting label hierarchies has become a promising approach to tackling the zero-shot multi-label text classification (ZS-MTC) problem. Conventional methods aim to learn a matching model between text and labels, using a graph encoder to incorporate label hierarchies to obtain effective label representations. More recently, pretrained models like BERT have been used to convert classification tasks into a textual entailment task. This approach is naturally suitable for the ZS-MTC task. However, pretrained models are underexplored in the existing work because they do not generate individual vector representations for text or labels, making it unintuitive to combine them with conventional graph encoding methods. In this paper, we explore to improve pretrained models with label hierarchies on the ZS-MTC task. We propose a Reinforced Label Hierarchy Reasoning (RLHR) approach to encourage interdependence among labels in the hierarchies during training. Meanwhile, to overcome the weakness of flat predictions, we design a rollback algorithm that can remove logical errors from predictions during inference. Experimental results on three real-life datasets show that our approach achieves better performance and outperforms previous non-pretrained methods on the ZS-MTC task.

Improving Pretrained Models for Zero-shot Multi-label Text Classification through Reinforced Label Hierarchy Reasoning

We present a simple method for extending transformers to source-side trees. We define a number of masks that limit self-attention based on relationships among tree nodes, and we allow each attention head to learn which mask or masks to use. On translation from English to various low-resource languages, and translation in both directions between English and German, our method always improves over simple linearization of the source-side parse tree and almost always improves over a sequence-to-sequence baseline, by up to +2.1% BLEU.

Syntax-Based Attention Masking for Neural Machine Translation

One of the ways blind people understand their surroundings is by clicking images and relying on descriptions generated by image captioning systems. Current work on captioning images for the visually impaired do not use the textual data present in the image when generating captions. This problem is critical as many visual scenes contain text. Moreover, up to 21% of the questions asked by blind people about the images they click pertain to the text present in them. In this work, we propose altering AoANet, a state-of-the-art image captioning model, to leverage the text detected in the image as an input feature. In addition, we use a pointer-generator mechanism to copy the detected text to the caption when tokens need to be reproduced accurately. Our model outperforms AoANet on the benchmark dataset VizWiz, giving a 35% and 16.2% performance improvement on CIDEr and SPICE scores, respectively.

Multi-Modal Image Captioning for the Visually Impaired

Open-domain question answering (OpenQA) aims at locating the answers to user-generated questions in massive collections of documents. Retriever-readers and knowledge graph approaches are two big families of solutions to this task. A retriever-reader first applies information retrieval techniques to locate a few passages that are likely to be relevant, and then feeds the retrieved text to a neural network reader to extract the answer. Alternatively, knowledge graphs can be constructed and queried to answer users‘ questions. We propose an algorithm with a novel reader-retriever design that differs from both families. Our reader-retriever first uses an offline reader to read the corpus and generate collections of all answerable questions associated with their answers, and then uses an online retriever to respond to user queries by searching the pre-constructed question spaces for answers that are most likely to be asked in the given way. We further combine one retriever-reader and two reader-retrievers into a hybrid model called R6 for the best performance. Experiments with large-scale public datasets show that R6 achieves state-of-the-art accuracy.

A Sliding-Window Approach to Automatic Creation of Meeting Minutes

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Grounding Open-Domain Instructions to Automate Web Support Tasks

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A Sliding-Window Approach to Automatic Creation of Meeting Minutes

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Next from NAACL 2021

Grounding Open-Domain Instructions to Automate Web Support Tasks

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Goodwill Hunting: Analyzing and Repurposing Off-the-Shelf Named Entity Linking Systems

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