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Recent studies in deep learning have shown significant progress in named entity recognition (NER). Most existing works assume clean data annotation, yet a fundamental challenge in real-world scenarios is a large amount of noise from a variety of sources (e.g., pseudo, weak, or distant annotations) which could degrade the model performance significantly. This work studies NER under a noisy labeled setting with calibrated confidence estimation. Based on empirical observations of different training dynamics of noisy and clean labels, we propose strategies for estimating confidence scores based on local and global independence assumptions. We partially marginalize out labels of low confidence with a CRF model. We further propose a calibration method for confidence scores based on the structure of entity labels. We integrate our approach into a self-training framework for boosting performance. 


NAACL 2021

Noisy-Labeled NER with Confidence Estimation

2021 Annual Conference of the North American Chapter of the Association for Computational Linguistics.

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technical paper

In goal-oriented dialogue systems, users provide information through slot values to achieve specific goals. Practically, some combinations of slot values can be invalid according to external knowledge. For example, a combination of “cheese pizza” (a menu item) and “oreo cookies” (a topping) from an input utterance “Can I order a cheese pizza with oreo cookies on top?” exemplifies such invalid combinations according to the menu of a restaurant business. Traditional dialogue systems allow execution of validation rules as a post-processing step after slots have been filled which can lead to error accumulation. In this paper, we formalize knowledge-driven slot constraints and present a new task of constraint violation detection accompanied with benchmarking data. Then, we propose methods to integrate the external knowledge into the system and model constraint violation detection as an end-to-end classification task and compare it to the traditional rule-based pipeline approach. Experiments on two domains of the MultiDoGO dataset reveal challenges of constraint violation detection and sets the stage for future work and improvements.


Knowledge-Driven Slot Constraints for Goal-Oriented Dialogue Systems

Training dialogue agents requires a large number of interactions with users: agents have no idea about which responses are bad among a lengthy dialogue.
In this paper, we propose loop-clipping policy optimisation (LCPO) to eliminate useless responses. In experiments on Cambridge Restaurant Dialogue System, LCPO uses only 260 training dialogues to achieve 80% success rate, while PPO baseline requires 2160 dialogues. Besides, LCPO receives 3.7/5 scores in human evaluation where the agent interactively collects 100 real-user dialogues in the training phase.


Clipping Loops for Sample-Efficient Dialogue Policy Optimisation

Previous pre-neural work on structured prediction has produced very effective supervised clustering algorithms using linear classifiers, e.g., structured SVM or perceptron. However, these cannot exploit the representation learning ability of neural networks, which would make supervised clustering even more powerful, i.e., general clustering patterns can be learned automatically. In this paper, we design neural networks based on latent structured prediction loss and Transformer models to approach supervised clustering. 
We tested our methods on the task of automatically recreating categories of intents from publicly available question intent corpora. The results show that our approach delivers 95.65% of F1, outperforming the state of the art by 17.24%.



Supervised Neural Clustering via Latent Structured Output Learning: Application to Question Intents

Assessing an AI agent that can converse in human language and understand visual content is challenging. Generation metrics, such as BLEU scores favor correct syntax over semantics. Hence a discriminative approach is often used, where an agent ranks a set of candidate options. The mean reciprocal rank (MRR) metric evaluates the model performance by taking into account the rank of a single human-derived answer. This approach, however, raises a new challenge: the ambiguity and synonymy of answers, for instance, semantic equivalence (e.g., `yeah' and `yes'). To address this, the normalized discounted cumulative gain (NDCG) metric has been used to capture the relevance of all the correct answers via dense annotations. However, the NDCG metric favors the usually applicable uncertain answers such as `I don't know.' Crafting a model that excels on both MRR and NDCG metrics is challenging. Ideally, an AI agent should answer a human-like reply and validate the correctness of any answer. To address this issue, we describe a two-step non-parametric ranking approach that can merge strong MRR and NDCG models. Using our approach, we manage to keep most MRR state-of-the-art performance (70.41% vs. 71.24%) and the NDCG state-of-the-art performance (72.16% vs. 75.35%). Moreover, our approach won the recent Visual Dialog 2020 challenge. Source code is available at https://github.com/idansc/mrr-ndcg.


Ensemble of MRR and NDCG models for Visual Dialog

We propose ConVEx (Conversational Value Extractor), an efficient pretraining and fine-tuning neural approach for slot-labeling dialog tasks. Instead of relying on more general pretraining objectives from prior work (e.g., language modeling, response selection), ConVEx's pretraining objective, a novel pairwise cloze task using Reddit data, is well aligned with its intended usage on sequence labeling tasks. This enables learning domain-specific slot labelers by simply fine-tuning decoding layers of the pretrained general-purpose sequence labeling model, while the majority of the pretrained model's parameters are kept frozen. We report state-of-the-art performance of ConVEx across a range of diverse domains and data sets for dialog slot-labeling, with the largest gains in the most challenging, few-shot setups. We believe that ConVEx's reduced pretraining times (i.e., only 18 hours on 12 GPUs) and cost, along with its efficient fine-tuning and strong performance, promise wider portability and scalability for data-efficient sequence-labeling tasks in general.


{ConVEx}: Data-Efficient and Few-Shot Slot Labeling

Anaphora and ellipses are two common phenomena in dialogues. Without resolving referring expressions and information omission, dialogue systems may fail to generate consistent and coherent responses. Traditionally, anaphora is resolved by coreference resolution and ellipses by query rewrite. In this work, we propose a novel joint learning framework of modeling coreference resolution and query rewriting for complex, multi-turn dialogue understanding. Given an ongoing dialogue between a user and a dialogue assistant, for the user query, our joint learning model first predicts coreference links between the query and the dialogue context, and then generates a self-contained rewritten user query. To evaluate our model, we annotate a dialogue based coreference resolution dataset, MuDoCo, with rewritten queries. Results show that the performance of query rewrite can be substantially boosted (+2.3% F1) with the aid of coreference modeling. Furthermore, our joint model outperforms the state-of-the-art coreference resolution model (+2% F1) on this dataset.


CREAD: Combined Resolution of Ellipses and Anaphora in Dialogues

Relation prediction informed from a combination of text corpora and curated knowledge bases, combining knowledge graph completion with relation extraction, is a relatively little studied task. A system that can perform this task has the ability to extend an arbitrary set of relational database tables with information extracted from a document corpus. OpenKi[1] addresses this task through extraction of named entities and predicates via OpenIE tools then learning relation embeddings from the resulting entity-relation graph for relation prediction, outperforming previous approaches. We present an extension of OpenKi that incorporates embeddings of text-based representations of the entities and the relations. We demonstrate that this results in a substantial performance increase over a system without this information.


Integrating Lexical Information into Entity Neighbourhood Representations for Relation Prediction

Existing work on tabular representationlearning jointly models tables and associated text using self-supervised objective functions derived from pretrained language models such as BERT. While this joint pretraining improves tasks involving paired tables and text (e.g., answering questions about tables), we show that it underperforms on tasks that operate over tables without any associated text (e.g., populating missing cells). We devise a simple pretraining objective (corrupt cell detection) that learns exclusively from tabular data and reaches the state-of-the-art on a suite of tablebased prediction tasks. Unlike competing approaches, our model (TABBIE) provides embeddings of all table substructures (cells, rows,and columns), and it also requires far less compute to train. A qualitative analysis of our model’s learned cell, column, and row representations shows that it understands complex table semantics and numerical trends.


TABBIE: Pretrained Representations of Tabular Data

Evaluation for many natural language understanding (NLU) tasks is broken: Unreliable and biased systems score so highly on standard benchmarks that there is little room for researchers who develop better systems to demonstrate their improvements. The recent trend to abandon IID benchmarks in favor of adversarially-constructed, out-of-distribution test sets ensures that current models will perform poorly, but ultimately only obscures the abilities that we want our benchmarks to measure. In this position paper, we lay out four criteria that we argue NLU benchmarks should meet. We argue most current benchmarks fail at these criteria, and that adversarial data collection does not meaningfully address the causes of these failures. Instead, restoring a healthy evaluation ecosystem will require significant progress in the design of benchmark datasets, the reliability with which they are annotated, their size, and the ways they handle social bias.


Noisy-Labeled NER with Confidence Estimation

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Knowledge-Driven Slot Constraints for Goal-Oriented Dialogue Systems

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