EMNLP 2025

November 05, 2025

Suzhou, China

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Conversational Recommender Systems (CRSs) aim to elicit user preferences via natural dialogue to provide suitable item recommendations. However, current CRSs often deviate from realistic human interactions by rapidly recommending items in brief sessions. This work addresses this gap by leveraging Large Language Models (LLMs) to generate dialogue summaries from dialogue history and item recommendation information from item description. This approach enables the extraction of both explicit user statements and implicit preferences inferred from the dialogue context. We introduce a method using Direct Preference Optimization (DPO) to ensure dialogue summary and item recommendation information are rich in information crucial for effective recommendations. Experiments on two public datasets validate our method's effectiveness in fostering more natural and realistic conversational recommendation processes.

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EMNLP 2025

+1Junhyeok Choi
Junhyeok Choi and 3 other authors

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