2025 AMA Research Challenge – Member Premier Access

October 22, 2025

Virtual only, United States

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Background At large academic centers, healthcare providers manage patients with multiple chief complaints and diagnoses. Clinical pathways are evidence-based tools that integrate scientific knowledge into practice, improving care quality, reducing costs, and enhancing workflow efficiency. These pathways help minimize clinical variation and promote cost-effective care. Ensuring providers use them effectively and seamlessly integrate them into their workflow is crucial. Our goal was to analyze provider usage rates and gather feedback to improve pathway usability. We aimed to determine which providers are using the pathways, collect feedback, and generate suggestions for improvement. This led us to implement an educational session for clinical-year medical students to enhance the practice of high-value care at MUSC.

Methods: We designed surveys to collect feedback for quality improvement and distributed them to 100 healthcare providers across various MUSC campuses. To increase participation, we introduced a small incentive program (gift card raffle). We collected responses over four weeks, analyzed the data, and proposed improvements based on the feedback.

Results: We received 41 survey responses, including 10 attending physicians, 24 residents, and 7 other healthcare providers (PA, NP, nurse). Among respondents, 90% of attending physicians, 100% of residents, and 26% of others reported using pathways regularly. 74.3% found pathways "easy" or "very easy" to use, 62.9% reported workflow improvement, and 68.6% agreed that pathways helped implement high-value care. Feedback for improvement included issues with specific pathways, tracking progress, prolonged usage times, ease of access, linked resources, and a need for better medical education on pathway use and benefits. Conclusion: Clinical pathways in EPIC are effective tools for streamlining the management of common diagnoses and are widely used among those surveyed. Improvements will focus on enhancing access and usability. Future efforts include incorporating pathway education into the third-year medical student curriculum to foster early adoption and further refine the tool.

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Emma Grice

22 October 2025

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