Austria

Large Language Model (LLM)-based agents have significantly impacted Task-Oriented Dialog Systems (TODS) but continue to face notable performance challenges, especially in zero-shot scenarios. While prior work has noted this performance gap, the behavioral factors driving the performance gap remain under-explored. This study proposes a comprehensive evaluation framework to quantify the behavior gap between AI agents and human experts, focusing on discrepancies in dialog acts, tool usage, and knowledge utilization. Our findings reveal that this behavior gap is a critical factor negatively impacting the performance of LLM agents. Notably, as task complexity increases, the behavior gap widens (correlation: 0.963), leading to a degradation of agent performance on complex task-oriented dialogs. For the most complex task in our study, even the GPT-4o-based agent exhibits low alignment with human behavior, with low F1 scores for dialog acts (0.464), excessive and often misaligned tool usage with a F1 score of 0.139, and ineffective usage of external knowledge. Reducing such behavior gaps leads to significant performance improvement (22.4% on average). This study highlights the importance of comprehensive behavioral evaluations and improved alignment strategies to enhance the effectiveness of LLM-based TODS in handling complex tasks.

ACL 2025

The Behavior Gap: Evaluating Zero-shot LLM Agents in Complex Task-Oriented Dialogs

dialog strategy

automatic evaluation of datasets

tool

agent

task-oriented dialog

benchmarking

evaluation

## Welcome to EMNLP 2022!
I am delighted to welcome you to EMNLP 2022! I believe this conference has been complicated beyond any precedent. Over the past year, it’s been thrilling to see the organization team approach each new puzzle with creativity and enthusiasm. We hope that those participating in Abu Dhabi as well as those joining remotely will leave the conference feeling newly inspired by the program and newly connected to our ever-growing community. Following EMNLP 2021 and major NLP conferences since, EMNLP 2022 is “hybrid,” serving both virtual and in-person participants.

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EMNLP 2022 will take place in Abu Dhabi from December 7th to December 11th, 2022. And it will be held in hybrid mode, both online and offline.

poster

### Welcome to The 63rd Annual Meeting of the Association for Computational Linguistics (ACL 2025)

Message from the General Chair: 
*It is my great pleasure and honor to welcome you to the 63rd Annual Meeting of the Association for Computational Linguistics (ACL 2025), held in beautiful Vienna, Austria, from July 27 to August 1, 2025. ACL2025continues our field’s tradition of excellence in scholarship, innovation, and inclusivity, and I am deeply grateful to the many volunteers who have worked tirelessly to bring this event to life.* 
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Welcome to The 63rd Annual Meeting of the Association for Computational Linguistics (ACL 2025)

Understanding historical and cultural artifacts demands human expertise and advanced computational techniques, yet the process remains complex and time-intensive. While large multimodal models offer promising support, their evaluation and improvement require a standardized benchmark. To address this, we introduce TimeTravel, a benchmark of 10,250 expert-verified samples spanning 266 distinct cultures across 10 major historical regions. Designed for AI-driven analysis of manuscripts, artworks, inscriptions, and archaeological discoveries, TimeTravel provides a structured dataset and robust evaluation framework to assess AI models’ capabilities in classification, interpretation, and historical comprehension. By integrating AI with historical research, TimeTravel fosters AI-powered tools for historians, archaeologists, researchers, and cultural tourists to extract valuable insights while ensuring technology contributes meaningfully to historical discovery and cultural heritage preservation. We evaluate contemporary AI models on TimeTravel, highlighting their strengths and identifying areas for improvement. Our goal is to establish AI as a reliable partner in preserving cultural heritage, ensuring that technological advancements contribute meaningfully to historical discovery.

Time Travel: A Comprehensive Benchmark to Evaluate LMMs on Historical and Cultural Artifacts

Modern IT systems generate vast amounts of log data, which pose challenges for Large Language Models (LLMs) due to their large size, irrelevant entries, and non-Natural Language (non-NL) construct (e.g., domain-specific jargon, error codes, file paths, and abbreviations). Traditional methods like Retrieval-Augmented Generation (RAG) and GraphRAG fail to preserve temporal sequences, handle non-NL for context and entities extraction, and dynamically prioritize query-relevant context. To address these limitations, we propose HG-InsightLog, a novel framework that constructs a multi-entity temporal hypergraph representing log attribute-value pair as nodes and connecting them with hyperedges, capturing critical connections in the data. HG-InsightLog introduces a multi-step query personalization mechanism enhancing the Personalized PageRank algorithm to rank hyperedges based on query relevance and contextual centrality to priortize critical connections. Top ranked hyperedges are extracted and converted back into log formats preserving temporal order and reducing context. Experimental results across multiple datasets demonstrate its superiority over existing methods, enhancing factual, causal, and analytical reasoning. Our approach enables smaller LLMs like LLaMA-8B to perform effective log-based QA. Being model-agnostic and training-free, it scales with evolving open-source LLMs without relying on proprietary systems.

HG-InsightLog: Context Prioritization and Reduction for Question Answering with Non-Natural Language Construct Log Data

The impressive performances of Large Language Models (LLMs) and their immense potential for commercialization have given rise to serious concerns over the Intellectual Property (IP) of their training data. In particular, the synthetic texts generated by LLMs may infringe the IP of the data being used to train the LLMs. To this end, it is imperative to be able to perform source attribution by identifying the data provider who contributed to the generation of a synthetic text by an LLM. In this paper, we show that this problem can be tackled by watermarking, i.e., by enabling an LLM to generate synthetic texts with embedded watermarks that contain information about their source(s). We identify the key properties of such watermarking frameworks (e.g., source attribution accuracy, robustness against adversaries), and propose a source attribution framework that satisfies these key properties due to our algorithmic designs. Our framework enables an LLM to learn an accurate mapping from the generated texts to data providers, which sets the foundation for effective source attribution. Extensive empirical evaluations show that our framework achieves effective source attribution.

Source Attribution for Large Language Model-Generated Data

Existing automatic audio generation methods struggle to generate podcast-like audio programs effectively. The key challenges lie in in-depth content generation, appropriate and expressive voice production. This paper proposed PodAgent, a comprehensive framework for creating audio programs. PodAgent 1) generates informative topic-discussion content by designing a Host-Guest-Writer multi-agent collaboration system, 2) builds a voice pool for suitable voice-role matching and 3) utilizes LLM-enhanced speech synthesis method to generate expressive conversational speech. Given the absence of standardized evaluation criteria for podcast-like audio generation, we developed comprehensive assessment guidelines to effectively evaluate the model's performance. Experimental results demonstrate PodAgent's effectiveness, significantly surpassing direct GPT-4 generation in topic-discussion dialogue content, achieving an 87.4\% voice-matching accuracy, and producing more expressive speech through LLM-guided synthesis. Demo page: https://podcast-agent.github.io/demo/. Source code: https://github.com/yujxx/PodAgent.

PodAgent: A Comprehensive Framework for Podcast Generation

Research on reference and naming suggests that humans can come up with very different ways of conceptualizing and referring to the same object, e.g. the same abstract tangram shape can be a "crab", "sink" or "space ship". Another common assumption in cognitive science is that scene context fundamentally shapes our visual perception of objects and conceptual expectations. This paper contributes SceneGram, a dataset of human references to tangram shapes placed in different scene contexts, allowing for systematic analyses of the effect of scene context on conceptualization. Based on this data, we analyze references to tangram shapes generated by multimodal LLMs, showing that these models do not account for the richness and variability of conceptualizations found in human references.

SceneGram: Conceptualizing and Describing Tangrams in Scene Context

Large language models (LLMs) have achieved remarkable performance on knowledge graph question answering (KGQA) tasks by planning and interacting with knowledge graphs. However, existing methods often confuse tool utilization with knowledge reasoning, harming readability of model outputs and giving rise to hallucinatory tool invocations, which hinder the advancement of KGQA. To address this issue, we propose Memory-augmented Query Reconstruction for LLM-based Knowledge Graph Reasoning (MemQ) to decouple LLM from tool invocation tasks using LLM-built query memory. By establishing a memory module with explicit descriptions of query statements, the proposed MemQ facilitates the KGQA process with natural language reasoning and memory-augmented query reconstruction. Meanwhile, we design an effective and readable reasoning to enhance the LLM's reasoning capability in KGQA. Experimental results that MemQ achieves state-of-the-art performance on widely used benchmarks WebQSP and CWQ.

Memory-augmented Query Reconstruction for LLM-based Knowledge Graph Reasoning

We introduce the concept of context-driven over-refusal, an abstention arising when model's safety guardrails are triggered by the grounding knowledge provided alongside the user's request. Distinct from question-driven over-refusal, this occurs in both retrieval-augmented generation (RAG) and natural language processing (NLP) task completion (e.g. summarization, translation) where external content can unexpectedly trigger refusals. In this work, we present a novel two-stage evaluation framework named COVER, designed to quantify and analyze this behavior. Through a comprehensive empirical study on two public corpora, we show that over-refusal rates strongly depend on the task, system prompts, model family, and the number of retrieved documents. We observe that tasks such as translation and summarization yield disproportionately high over-refusal rates, while question-answering remains relatively robust, especially in newer models. Moreover, increasing the number of contextual documents tends to reduce refusals, yet broadens the pool of prompts at risk of encountering at least one "unsafe" text. Interestingly, strict system prompts do not necessarily lead to higher over-refusal rates, suggesting that in the absence of explicit directives, some models may default to a more cautious behavior. These findings highlight the need for fine-grained alignment and benchmarking strategies sensitive to both user intent and contextual nuances, offering a roadmap for future research in model training and evaluation.

COVER: Context-Driven Over-Refusal Verification in LLMs

The dissemination of Large Language Models (LLMs), trained at scale, and endowed with powerful text-generating abilities, has made it easier for all to produce harmful, toxic, faked or forged content. In response, various proposals have been made to automatically discriminate artificially generated from human-written texts, typically framing the problem as a binary classification problem. Early approaches evaluate an input document with a well-chosen detector LLM, assuming that low-perplexity scores reliably signal machine-made content. More recent systems instead consider two LLMs and compare their probability distributions over the document to further discriminate when perplexity alone cannot. However, using a fixed pair of models can induce brittleness in performance. We extend these approaches to the ensembling of several LLMs and derive a new, theoretically grounded approach to combine their respective strengths. Our experiments, using a variety of generator LLMs, suggest that this approach effectively harnesses each model’s capabilities, leading to strong detection performance on a variety of domains.

MOSAIC: Multiple Observers Spotting AI Content

Despite the widespread use of English as a Second or Foreign Language (ESFL), developing syntactico-semantic representations for it is limited --- the irregularities in ESFL complicate systematic composition and subsequently the derivation of its semantics. This paper draws on constructivism and proposes a novel Synchronous Hyperedge Replacement Grammar (SHRG)-based constructivist approach to address the challenges. By using constructions as fundamental units, this approach not only accommodates both the idiosyncrasies and the compositional nature of ESFL, but also bridges the gap between literal cues and intended meaning. The feasibility of this constructivist approach is demonstrated using real ESFL data, resulting in a gold-standard, medium-sized syntactico-semantic bank that covers a wide range of ESFL phenomena. Experimental results further indicate that this newly developed resource significantly enhances syntactic parsing for ESFL, achieving an F_1 score improvement of over 20%.

Compositional Syntactico-SemBanking for English as a Second or Foreign Language

Tool learning aims to augment large language models (LLMs) with diverse tools, enabling them to act as agents for solving practical tasks. Due to the limited context length of tool-using LLMs, adopting information retrieval (IR) models to select useful tools from large toolsets is a critical initial step. However, the performance of IR models in tool retrieval tasks remains underexplored and unclear. Most tool-use benchmarks simplify this step by manually pre-annotating a small set of relevant tools for each task, which is far from the real-world scenarios. In this paper, we propose ToolRet, a heterogeneous tool retrieval benchmark comprising 7.6k diverse retrieval tasks, and a corpus of 43k tools, collected from existing datasets. We benchmark six types of models on ToolRet. Surprisingly, even the models with strong performance in conventional IR benchmarks, exhibit poor performance on ToolRet. This low retrieval quality degrades the task pass rate of tool-use LLMs. As a further step, we contribute a large-scale training dataset with over 200k instances, which substantially optimizes the tool retrieval ability of IR models.

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