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Conventional algorithms for training language models (LMs) with human feedback rely on preferences that are assumed to account for an &#39;&#39;average&#39;&#39; user, disregarding subjectivity and finer-grained variations. Recent studies have raised concerns that aggregating such diverse and often contradictory human feedback to finetune models results in generic models that generate outputs not preferred by many user groups, as they tend to average out styles and norms. To address this issue, we draw inspiration from recommendation systems and propose ComPO, a method to personalize preference optimization in LMs by contextualizing the probability distribution of model outputs with the preference provider. Focusing on group-level preferences rather than individuals, we collect and release ComPRed, a question answering dataset with community-level preferences from Reddit. This dataset facilitates studying diversity in preferences without incurring privacy concerns associated with individual feedback. Our experiments reveal that conditioning language models on a community identifier (i.e., subreddit name) during preference tuning substantially enhances model performance. Conversely, replacing this context with random subreddit identifiers significantly diminishes performance, highlighting the effectiveness of our approach in tailoring responses to communities&#39; preferences.

NAACL 2025

ComPO: Community Preferences for Language Model Personalization

human preference optimization

human preference

ai alignment

community

personalization

Conventional algorithms for training language models (LMs) with human feedback rely on preferences that are assumed to account for an ''average'' user, disregarding subjectivity and finer-grained variations. Recent studies have raised concerns that aggregating such diverse and often contradictory human feedback to finetune models results in generic models that generate outputs not preferred by many user groups, as they tend to average out styles and norms. To address this issue, we draw inspiration from recommendation systems and propose ComPO, a method to personalize preference optimization in LMs by contextualizing the probability distribution of model outputs with the preference provider. Focusing on group-level preferences rather than individuals, we collect and release ComPRed, a question answering dataset with community-level preferences from Reddit. This dataset facilitates studying diversity in preferences without incurring privacy concerns associated with individual feedback. Our experiments reveal that conditioning language models on a community identifier (i.e., subreddit name) during preference tuning substantially enhances model performance. Conversely, replacing this context with random subreddit identifiers significantly diminishes performance, highlighting the effectiveness of our approach in tailoring responses to communities' preferences.

poster

### Welcome to 2025 Annual Conference of the Nations of the Americas Chapter of the Association for Computational Linguistics

Welcome to the 2025 meeting of the Nations of the Americas Chapter of the Association for Computational Linguistics! I am proud to help organize the first NAACL conference to carry the new name of our organization, one that emphasizes inclusion for all of the Americas. I am also pleased to welcome you to Albuquerque, New Mexico, a state whose unique blend of cultural influences will make for an excellent backdrop for NAACL 2025, especially with this year’s special theme on NLP in a Multicultural World. 
**[Continue reading...](https://drive.google.com/file/d/1jX-qGhqVSZZCIrAnJaz798pflu5Irrdn/view?usp=sharing)**

*- Colin Cherry, Google, NAACL 2025 General Chair* 

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Welcome to 2025 Annual Conference of the Nations of the Americas Chapter of the Association for Computational Linguistics

Human judgments are inherently subjective and are actively affected by personal traits such as gender and ethnicity. While Large Language Models (LLMs) are widely used to simulate human responses across diverse contexts, their ability to account for demographic differences in subjective tasks remains uncertain. In this study, leveraging the POPQUORN dataset, we evaluate nine popular LLMs on their ability to understand demographic differences in two subjective judgment tasks: politeness and offensiveness. We find that in zero-shot settings, most models’ predictions for both tasks align more closely with labels from White participants than those from Asian or Black participants, while only a minor gender bias favoring women appears in the politeness task. Furthermore, sociodemographic prompting does not consistently improve and, in some cases, worsens LLMs’ ability to perceive language from specific sub-populations. These findings highlight potential demographic biases in LLMs when performing subjective judgment tasks and underscore the limitations of sociodemographic prompting as a strategy to achieve pluralistic alignment. Code and data are available at: https://github.com/Jiaxin-Pei/ LLM-as-Subjective-Judge.

Sociodemographic Prompting is Not Yet an Effective Approach for Simulating Subjective Judgments with LLMs

While NLP models often seek to capture cognitive states via language, the validity of predicted states is determined by comparing them to annotations created without access the cognitive states of the authors. In behavioral sciences, cognitive states are instead measured via experiments. Here, we introduce an experiment-based framework for evaluating language-based cognitive style models against human behavior. We explore the phenomenon of decision making, and its relationship to the linguistic style of an individual talking about a recent decision they made. The participants then follow a classical decision-making experiment that captures their cognitive style, determined by how preferences change during a decision exercise. We find that language features, intended to capture cognitive style, can predict participants' decision style with moderate-to-high accuracy (AUC ~ 0.8), demonstrating that cognitive style can be partly captured and revealed by discourse patterns.

Capturing Human Cognitive Styles with Language: Towards an Experimental Evaluation Paradigm

Human evaluations lay at the heart of evaluations within the field of Natural Language Processing (NLP). Seen as the ''golden standard'' of evaluations, questions are being asked on whether these evaluations are both reproducible and repeatable. One overlooked aspect is the design choices made by researchers when designing user interfaces (UIs). In this paper, four UIs used in past NLP human evaluations are assessed by UX experts, based on standardized human-centered interaction principles. Building on these insights, we derive several recommendations that the NLP community should apply when designing UIs, to enable more consistent human evaluation responses.

Lessons from a User Experience Evaluation of NLP Interfaces

Drug discovery (DD) has tremendously contributed to maintaining and improving public health. Hypothesizing that inhibiting protein misfolding can slow disease progression, researchers focus on target identification (Target ID) to find protein structures for drug binding. While Large Language Models (LLMs) and Retrieval-Augmented Generation (RAG) frameworks have accelerated drug discovery, integrating models into cohesive workflows remains challenging. We conducted a user study with drug discovery researchers to identify the applicability of LLMs and RAGs in Target ID. We identified two main findings: 1) an LLM should provide multiple Protein-Protein Interactions (PPIs) based on an initial protein and protein candidates that have a therapeutic impact; 2) the model must provide the PPI and relevant explanations for better understanding. Based on these observations, we identified three limitations on previous approaches for Target ID: 1) semantic ambiguity, 2) lack of explainability, and 3) short retrieval units. To address these issues, we propose GraPPI, a large-scale knowledge graph (KG)-based retrieve-divide-solve agent pipeline RAG framework to support large-scale PPI signaling pathway exploration in understanding therapeutic impacts by decomposing the analysis of entire PPI pathways into sub-tasks focused on the analysis of PPI edges.

GraPPI: A Retrieve-Divide-Solve GraphRAG Framework for Large-scale Protein-protein Interaction Exploration

Resume matching assesses the extent to which candidates qualify for jobs based on the content of resumes. This process increasingly uses natural language processing (NLP) techniques to automate parsing and rating tasks—saving time and effort. Large language models (LLMs) are increasingly used for this purpose—thus, we explore their capabilities for resume matching in an observational study. We compare zero-shot GPT-4 and human ratings for 736 resumes submitted to job openings from diverse fields using real-world evaluation criteria. We also study the effects of prompt engineering techniques on GPT-4 ratings and compare differences in GPT-4 and human ratings across racial and gender groups. Our results show: LLM scores correlate minorly with humans, suggesting they are not interchangeable; prompt engineering such as CoT improves the quality of LLM ratings; and LLM scores do not show larger group differences (i.e., bias) than humans. Our findings provide implications for LLM-based resume rating to promote more fair and NLP-based resume matching in a multicultural world.

Human and LLM-Based Resume Matching: An Observational Study

Large language models (LLMs) are increasingly used as automated judges to evaluate recommendation systems, search engines, and other subjective tasks, where relying on human evaluators can be costly, time-consuming, and unscalable. LLMs offer an efficient solution for continuous, automated evaluation. However, since the systems that are built and improved with these judgments are ultimately designed for human use, it is crucial that LLM judgments align closely with human evaluators to ensure such systems remain human-centered. On the other hand, aligning LLM judgments with human evaluators is challenging due to individual variability and biases in human judgments. We propose a simple yet effective framework to align LLM judgments with individual human evaluators or their aggregated judgments, without retraining or fine-tuning the LLM. Our approach learns a linear mapping between the LLM's outputs and human judgments, achieving over 142% average improvement in agreement across 29 tasks with only a small number of calibration examples used for training. Notably, our method works in zero-shot and few-shot settings, exceeds inter-human agreement on four out of six tasks, and enables smaller LLMs to achieve performance comparable to that of larger models.

Aligning Black-box Language Models with Human Judgments

Like most of NLP, models for human-centered NLP tasks—tasks attempting to assess author-level information—predominantly use rep- resentations derived from hidden states of Transformer-based LLMs. However, what component of the LM is used for the representation varies widely. Moreover, there is a need for Human Language Models (HuLMs) that implicitly model the author and provide a user-level hidden state. Here, we systematically evaluate different ways of representing documents and users using different LM and HuLM architectures to predict task outcomes as both dynamically changing states and averaged trait-like user-level attributes of valence, arousal, empathy, and distress. We find that representing documents as an average of the token hidden states performs the best generally. Further, while a user-level hidden state itself is rarely the best representation, we find its inclusion in the model strengthens token or document embeddings used to derive document- and user-level representations resulting in best performances.

Evaluation of LLMs-based Hidden States as Author Representations for Psychological Human-Centered NLP Tasks

Recent advancements in Large Language Models (LLMs) have led to their adaptation in various domains as conversational agents. We wonder: can personality tests be applied to these agents to analyze their behavior, similar to humans? We introduce TRAIT, a new benchmark consisting of 8K multi-choice questions designed to assess the personality of LLMs. TRAIT is built on two psychometrically validated small human questionnaires, Big Five Inventory (BFI) and Short Dark Triad (SD-3), enhanced with the ATOMIC-10X knowledge graph to a variety of real-world scenarios. TRAIT also outperforms existing personality tests for LLMs in terms of reliability and validity, achieving the highest scores across four key metrics: Content Validity, Internal Validity, Refusal Rate, and Reliability. Using TRAIT, we reveal two notable insights into personalities of LLMs: 1) LLMs exhibit distinct and consistent personality, which is highly influenced by their training data (e.g., data used for alignment tuning), and 2) current prompting techniques have limited effectiveness in eliciting certain traits, such as high psychopathy or low conscientiousness, suggesting the need for further research in this direction.

Do LLMs Have Distinct and Consistent Personality? TRAIT: Personality Testset designed for LLMs with Psychometrics

Multiple-Choice Question Answering (MCQA) is a widely used task in the evaluation of Large Language Models (LLMs). In this work, we reveal that current LLMs' performance in MCQA could be heavily influenced by the choice of option symbol sets, due to the option symbol bias. That is, when altering only the option symbols (e.g., A/B/C/D→ i/ii/iii/iv), the results could vary sharply, leading to a margin of approximately 10% in accuracy. To uncover the mechanisms behind this, we investigate the internal components of LLMs from a causal perspective. By measuring the causal effects, we identify a small subset of attention heads responsible for the symbol bias. Subsequently, we interpret these key components in a human-understandable way, showing that attention heads with higher causal effects are more likely to focus on only option symbols, while those with lower causal effects tend to distribute their attention across the content of questions and options. It also motivates us to pursue debiasing based on the causal effects. Specifically, to mitigate such bias, we propose a tuning-free, causal effect driven debiasing method which intervenes the activations of identified components according to their causal effects, with stronger interventions corresponding to higher causal effects. Experimental results demonstrate that the proposed method not only alleviates aforementioned bias, but also improves the MCQA performance of LLMs.

Option Symbol Matters: Investigating and Mitigating Multiple-Choice Option Symbol Bias of Large Language Models

Large language Models (LLMs) have demonstrated remarkable skills across various domains. Understanding the mechanisms behind their abilities and implementing controls over them is becoming increasingly important for developing better models. In this paper, we focus on skill unlearning in LLMs, specifically unlearning a particular skill while retaining their overall capabilities. We introduce two lightweight, training-free machine skill unlearning techniques for LLMs. First, we observe that the pre-activation distribution of neurons in each Feed-Forward Layer (FFL) differs when the model demonstrates different skills. Additionally, we find that queries triggering the same skill cluster within the FFL key space and can be separated from other queries using a hypercube. Based on these observations, we propose two lightweight, training-free skill unlearning methods: `Neuron Adjust` and `Key Space Detection (KSD)`. We evaluate our methods on unlearning math-solving, Python-coding, and comprehension skills across seven different languages. The results demonstrate their strong unlearning capabilities for the designated skills. Specifically, `Key Space Detection` achieves over 80% relative performance drop on the forgetting skill and less than 10% relative performance drop on other skills and the model's general knowledge (MMLU) for most unlearning tasks.

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Sociodemographic Prompting is Not Yet an Effective Approach for Simulating Subjective Judgments with LLMs

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