United States

Long-term memory is important for chatbots and dialogue systems (DS) to create consistent and human-like conversations, evidenced by numerous developed memory-augmented DS (MADS). To evaluate the effectiveness of such MADS, existing commonly used evaluation metrics, like retrieval accuracy and perplexity (PPL), mainly focus on query-oriented factualness and language quality assessment. However, these metrics often lack practical value. Moreover, the evaluation dimensions are insufficient for human-like assessment in DS. Regarding memory-recalling paradigms, current evaluation schemes only consider passive memory retrieval while ignoring diverse memory recall with rich triggering factors, e.g., emotions and surroundings, which can be essential in emotional support scenarios. To bridge the gap, we construct a novel Memory-Augmented Dialogue Benchmark (MADail-Bench) covering various memory-recalling paradigms based on cognitive science and psychology theories. The benchmark assesses two tasks separately: memory retrieval and memory recognition with the incorporation of both passive and proactive memory recall data. We introduce new scoring criteria to the evaluation, including memory injection, emotion support (ES) proficiency, and intimacy, to comprehensively assess generated responses. Results from cutting-edge embedding models and large language models on this benchmark indicate the potential for further advancement. Extensive testing further reveals correlations between memory injection, ES proficiency, and intimacy.

NAACL 2025

MADial-Bench: Towards Real-world Evaluation of Memory-Augmented Dialogue Generation

memory injection

large language models

dialogue systems

evaluation

poster

### Welcome to 2025 Annual Conference of the Nations of the Americas Chapter of the Association for Computational Linguistics

Welcome to the 2025 meeting of the Nations of the Americas Chapter of the Association for Computational Linguistics! I am proud to help organize the first NAACL conference to carry the new name of our organization, one that emphasizes inclusion for all of the Americas. I am also pleased to welcome you to Albuquerque, New Mexico, a state whose unique blend of cultural influences will make for an excellent backdrop for NAACL 2025, especially with this year’s special theme on NLP in a Multicultural World. 
**[Continue reading...](https://drive.google.com/file/d/1jX-qGhqVSZZCIrAnJaz798pflu5Irrdn/view?usp=sharing)**

*- Colin Cherry, Google, NAACL 2025 General Chair* 

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Welcome to 2025 Annual Conference of the Nations of the Americas Chapter of the Association for Computational Linguistics

The scarcity of domain-specific dialogue datasets limits the development of dialogue systems across applications. Existing research is constrained by general or niche datasets that lack sufficient scale for training dialogue systems. To address this gap, we introduce **DiaSynth** - a synthetic dialogue generation framework capable of generating high-quality, contextually rich dialogues across a wide range of domains. Unlike existing frameworks, DiaSynth uses Large Language Models (LLMs) and Chain of Thought (CoT) reasoning to generate dynamic, domain-specific dialogues with simulated personas and diverse conversational features. We perform our experiments by generating synthetic data using different LLMs and few-shot examples from DialogSum and SAMSum. The pretrained language models fine-tuned on the synthetic data outperform the base models by **16.47%** on dialogue summarization, while the comparison between models fine-tuned on in-domain data and synthetic data shows that the synthetic data is able to capture **90.48%** of the performance distribution of the in-domain data on dialogue summarization. The quality of the data generated also increases as we increase the size of LLM from 3B to 8B. These results validate DiaSynth's potential as a robust alternative to traditional data collection methods. We open source the code and data generated for future research.

DiaSynth: Synthetic Dialogue Generation Framework for Low Resource Dialogue Applications

Recent advances in large language models (LLMs) have demonstrated potential for LLM agents. To facilitate the training for these agents with both linguistic feedback and non-linguistic reward signals, we introduce Learning through Communication (LTC). We design a universal buffer to store all the feedback, and an iterative pipeline to enable an LLM agent to explore and update its policy in an given environment. To optimize agent interactions for task-specific learning with our universal buffer and pipeline, we introduce diverse communication patterns tailored for both single-agent and multi-agent environments. We evaluate the efficacy of our LTC approach on four diverse datasets: ALFWorld (single-agent), HotpotQA (multi-agent collaboration), Chameleon (multi-agent competition), and GSM8k (multi-agent teacher-student). On these data sets, LTC outperforms the supervised instruction fine-tuning baselines by 3.6% to 12%. These results highlight the versatility and efficiency of LTC in facilitating online adaptation for LLM agents.

Adapting LLM Agents with Universal Communication Feedback

Multi-agent systems, which consist of multiple AI models interacting within a shared environment, are increasingly used for persona-based interactions. However, if not carefully designed, these systems can reinforce implicit biases in large language models (LLMs), raising concerns about fairness and equitable representation. We present MALIBU, a novel benchmark developed to assess the degree to which LLM-based multi-agent systems implicitly reinforce social biases and stereotypes. MALIBU evaluates bias in LLM-based multi-agent systems through scenario-based assessments. AI models complete tasks within predefined contexts, and their responses undergo evaluation by an LLM-based multi-agent judging system in two phases. In the first phase, judges score responses labeled with specific demographic personas (e.g., gender, race, religion) across four metrics. In the second phase, judges compare paired responses assigned to different personas, scoring them and selecting the superior response. Our study quantifies biases in LLM-generated outputs, revealing that bias mitigation may favor marginalized personas over true neutrality, emphasizing the need for nuanced detection, balanced fairness strategies, and transparent evaluation benchmarks in multi-agent systems.

MALIBU Benchmark: Multi-Agent LLM Implicit Bias Uncovered

Transformer architectures have become the backbone of domains such as language modeling but often suffer in many inference settings due to their quadratic self-attention. Recently proposed subquadratic architectures, such as State Space Models (SSMs), reveal promising results ranging from more efficient compute to outperforming transformer-based models on certain benchmarks. Theory of Mind (ToM)--the ability to reason about one’s own and other’s mental states--is a complex task that poses significant challenges to state-of-the-art models. While previous works have focused on ToM reasoning solely in transformer-based models, we evaluate a leading transformer-based model and a leading SSM on various long context ToM tasks. Through our evaluation, we reveal that although the SSM generally performs worse on ToM tasks compared to the transformer-based model, the SSM exhibits less performance degradation on more difficult tasks, indicating potential advantages for SSMs in difficult and long-context ToM reasoning.

DIG-DIS: Transformer-Based Models vs State Space Models on Complex Theory of Mind Reasoning Tasks

Retrieval augmented generation has revolutionized large language model (LLM) outputs by providing factual supports. Nevertheless, it struggles to capture all the necessary knowledge for complex reasoning questions. Existing retrieval methods typically divide reference documents into passages, treating them in isolation. These passages, however, are often interrelated, such as passages that are contiguous or share the same keywords. Therefore, it is crucial to recognize such relatedness for enhancing the retrieval process. In this paper, we propose a novel retrieval method, called GNN-Ret, which leverages graph neural networks (GNNs) to enhance retrieval by exploiting the relatedness between passages. Specifically, we first construct a graph of passages by connecting passages that are structure-related or keyword-related. A graph neural network (GNN) is then leveraged to exploit the relationships between passages and improve the retrieval of supporting passages. Furthermore, we extend our method to handle multi-hop reasoning questions using a recurrent graph neural network (RGNN), named RGNN-Ret. At each step, RGNN-Ret integrates the graphs of passages from previous steps, thereby enhancing the retrieval of supporting passages. Extensive experiments on benchmark datasets demonstrate that GNN-Ret achieves higher accuracy for question answering with a single query of LLMs than strong baselines that require multiple queries, and RGNN-Ret further improves accuracy and achieves state-of-the-art performance, with up to 10.4 accuracy improvement on the 2WikiMQA dataset.

Graph Neural Network Enhanced Retrieval for Question Answering of Large Language Models

Large Language Models with chain-of-thought prompting, such as OpenAI-o1, have shown impressive capabilities in natural language inference tasks. However, Multi-hop Question Answering (MHQA) remains challenging for many existing models due to issues like hallucination, error propagation, and limited context length. To address these challenges and enhance LLMs' performance on MHQA, we propose the Self-Guiding prompting Finite State Machine (SG-FSM), designed to strengthen multi-hop reasoning abilities. Unlike traditional chain-of-thought methods, SG-FSM tackles MHQA by iteratively breaking down complex questions into sub-questions, correcting itself to improve accuracy. It processes one sub-question at a time, dynamically deciding the next step based on the current context and results, functioning much like an automaton. Experiments across various benchmarks demonstrate the effectiveness of our approach, outperforming strong baselines on challenging datasets such as Musique. SG-FSM reduces hallucination, enabling recovery of the correct final answer despite intermediate errors. It also improves adherence to specified output formats, simplifying evaluation significantly.

SG-FSM: A Self-Guiding Zero-Shot Prompting Paradigm for Multi-Hop Question Answering Based on Finite State Machine

Existing multimodal summarization approaches struggle with scenarios involving numerous images as input, leading to a heavy load for readers. Summarizing both the input text and numerous images helps readers quickly grasp the key points of multimodal input. This paper introduces a novel task, Numerous Images-Oriented Multimodal Summarization (NIMMS). To benchmark this task, we first construct the dataset based on a public multimodal summarization dataset. Considering that most existing metrics evaluate summaries from a unimodal perspective, we propose a new Multimodal Information evaluation (M-info) method, measuring the differences between the generated summary and the multimodal input. Finally, we compare various summarization methods on NIMMS and analyze associated challenges. Experimental results have shown that M-info correlates more closely with human judgments than five widely used metrics. Meanwhile, existing models struggle with summarizing numerous images. We hope that this research will shed light on the development of multimodal summarization. Furthermore, our code and dataset will be released to the public.

Pay More Attention to Images: Numerous Images-Oriented Multimodal Summarization

Multimodal Large Language Models (MLLMs) pose unique safety challenges due to their integration of visual and textual data, thereby introducing new dimensions of potential attacks and complex risk combinations. In this paper, we begin with a detailed analysis aimed at disentangling risks through step-by-step reasoning within multimodal inputs. We find that systematic multimodal risk disentanglement substantially enhances the risk awareness of MLLMs. Via leveraging the strong discriminative abilities of multimodal risk disentanglement, we further introduce **DREAM** (***D**isentangling **R**isks to **E**nhance Safety **A**lignment in **M**LLMs*), a novel approach that enhances safety alignment in MLLMs through supervised fine-tuning and iterative Reinforcement Learning from AI Feedback (RLAIF). Experimental results show that DREAM significantly boosts safety during both inference and training phases without compromising performance on normal tasks (namely oversafety), achieving a 16.17% improvement in the SIUO safe&effective score compared to GPT-4V.

DREAM: Disentangling Risks to Enhance Safety Alignment in Multimodal Large Language Models

Self-consistency (SC), a widely used decoding strategy for chain-of-thought reasoning, shows significant gains across various multi-step reasoning tasks but comes with a high cost due to multiple sampling with the preset size. Its variants, Adaptive self-consistency (ASC) and Early-stopping self-consistency (ESC), dynamically adjust the number of samples based on the posterior distribution of a set of pre-samples, reducing the cost of SC with minimal impact on performance. Both methods, however, do not exploit the prior information about question difficulty. It often results in unnecessary repeated sampling for easy questions that could be accurately answered with just one attempt, wasting resources. To tackle this problem, we propose Difficulty-Adaptive Self-Consistency (DSC), which leverages the difficulty information of batch queries from both prior and posterior perspectives to adaptively allocate inference resources, further reducing the overall cost of SC. To demonstrate the effectiveness of DSC, we conduct extensive experiments on three popular categories of reasoning tasks: arithmetic, commonsense and symbolic reasoning on six benchmarks. The empirical results show that DSC consistently surpasses the strong baseline ASC and ESC in terms of costs by a significant margin, while attaining comparable performances.

Make Every Penny Count: Difficulty-Adaptive Self-Consistency for Cost-Efficient Reasoning

The rise of Large Language Models (LLMs) revolutionizes information retrieval, allowing users to obtain required answers through complex instructions within conversations. However, publicly available services remain inadequate in addressing the needs of faculty and students to search campus-speciﬁc information. It is primarily due to the LLM’s lack of domain-speciﬁc knowledge and the limitation of search engines in supporting multilingual and timely scenarios. To tackle these challenges, we introduce ALOHA, a multilingual agent enhanced by hierarchical retrieval for university orientation. We also integrate external APIs into the front-end interface to provide interactive service. The human evaluation and case study show our proposed system has strong capabilities to yield correct, timely, and user-friendly responses to the queries in multiple languages, surpassing commercial chatbots and search engines. The system has been deployed and has provided service for more than 12,000 people.

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DiaSynth: Synthetic Dialogue Generation Framework for Low Resource Dialogue Applications

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