SocialSim: Towards Socialized Simulation of Emotional Support Conversation

Content not yet available

This lecture has no active video or poster.

AAAI 2025

March 01, 2025

Philadelphia, United States

Would you like to see your presentation here, made available to a global audience of researchers?
Add your own presentation or have us affordably record your next conference.

Emotional support conversation (ESC) helps reduce people's psychological stress and provide emotional value through interactive dialogues. Due to the high cost of crowdsourcing a large ESC corpus, recent attempts use large language models for dialogue augmentation. However, existing approaches largely overlook the social dynamics inherent in ESC, leading to less effective simulations. In this paper, we introduce SocialSim, a novel framework that simulates ESC by integrating key aspects of social interactions: social disclosure and social awareness. On the seeker side, we facilitate social disclosure by constructing a comprehensive persona bank that captures diverse and authentic help-seeking scenarios. On the supporter side, we enhance social awareness by eliciting cognitive reasoning to generate logical and supportive responses. Building upon SocialSim, we construct SSConv, a large-scale synthetic ESC corpus of which quality can even surpass crowdsourced ESC data, as validated by human evaluation. We further train a chatbot on SSConv and demonstrate its state-of-the-art performance in both automatic and human evaluations. We believe SocialSim offers a scalable way to synthesize ESC, making emotional care more accessible and practical. The material for replicating SocialSim has been uploaded in the supplementary Code&Data Appendix.

Downloads

SlidesPaper

Next from AAAI 2025

MASS: Overcoming Language Bias in Image-Text Matching
poster

MASS: Overcoming Language Bias in Image-Text Matching

AAAI 2025

+1Seungwon Lim
Jiwan Chung and 3 other authors

01 March 2025

Stay up to date with the latest Underline news!

Select topic of interest (you can select more than one)

PRESENTATIONS

  • All Presentations
  • For Librarians
  • Resource Center
  • Free Trial
Underline Science, Inc.
1216 Broadway, 2nd Floor, New York, NY 10001, USA

© 2026 Underline - All rights reserved