United States

Trolling in online communities typically involves disruptive behaviors such as provoking anger and manipulating discussions, leading to a polarized atmosphere and emotional distress. Robust moderation is essential for mitigating these negative impacts and maintaining a healthy and constructive community atmosphere. However, effectively addressing trolls is difficult because their behaviors vary widely and require different response strategies (RSs) to counter them. This diversity makes it challenging to choose an appropriate RS for each specific situation.
To address this challenge, our research investigates whether humans have preferred strategies tailored to different types of trolling behaviors.
Our findings reveal a correlation between the types of trolling encountered and the preferred RS. In this paper, we introduce a methodology for generating counter-responses to trolls by recommending appropriate RSs, supported by a dataset aligning these strategies with human preferences across various troll contexts. The experimental results demonstrate that our proposed approach guides constructive discussion and reduces the negative effects of trolls, thereby enhancing the online community environment.

EMNLP 2024

Towards Effective Counter-Responses: Aligning Human Preferences with Strategies to Combat Online Trolling

evaluation

metrics

dialogue

**Welcome to EMNLP 2023!**

On behalf of the EMNLP 2023 Organizing Committee, I extend a warm and heartfelt welcome to all of you to the 2023 Conference on Empirical Methods in Natural Language Processing (EMNLP). It is with immense pleasure and excitement that we gather here in Singapore, a vibrant hub of innovation and technological advancement.

The conference program is packed with insightful presentations, thought-provoking workshops, and engaging networking opportunities. In addition to the technical sessions, we have also planned several social events that will provide you with the opportunity to connect with your colleagues.

The conference is held in person at the Resorts World Convention Centre in Singapore, and available on-line with the help of Underline.

For those in Singapore, I hope that you will find time to explore the exciting Sentosa Island, Gardens by the Bay, Singapore Botanic Gardens and the many other attractions unique to Singapore.

Of course, we are grateful to our sponsors and partners for their generous support of EMNLP 2023, whose contributions make it possible for us to host this world-class event.

Yuji Matsumoto (RIKEN AIP) 
EMNLP 2023 General Chair

To access the **EMNLP 2023** event page on Underline, you need to register for the Conference. 
Please follow **[this link](https://2023.emnlp.org/registration/)** for more details.

EMNLP 2023

EMNLP 2023 took place in Singapore from Dec 6th to Dec 10th, 2023.

poster

## Welcome to EMNLP 2024! 
We are excited to welcome you to one of the most prominent conferences in the field of Natural Language Processing. This year, EMNLP 2024 is being held in a hybrid format,
offering both virtual and in-person participation in beautiful Miami. Due to a record-breaking number of submissions, we've expanded the total number of accepted papers to accommodate more cutting-edge research from around the globe.
### [Conference Handbook](https://drive.google.com/file/d/1WPROgxjLAC96AJL7Ugy0tEnYm7dkrbHt/view?usp=sharing)

You are required to register for this event. **Please register [here](https://2024.emnlp.org/registration/).** The EMNLP 2024 event page on Underline will be open to public one week prior to the event.

Please register!

EMNLP 2024 will take place in Miami, Florida from Nov 12th to Nov 16th, 2024, at the Hyatt Regency Miami Hote and on Underline for remote participants.

Although human evaluation remains the gold standard for open-domain dialogue evaluation, the growing popularity of automated evaluation using Large Language Models (LLMs) has also extended to dialogue. However, most frameworks leverage benchmarks that assess older chatbots on aspects such as fluency and relevance, which are not reflective of the challenges associated with contemporary models. In fact, a qualitative analysis on Soda. (Kim et al., 2023), a GPT-3.5 generated dialogue dataset, suggests that current chatbots may exhibit several recurring issues related to coherence and commonsense knowledge, but generally produce highly fluent and relevant responses.

Noting the aforementioned limitations, this paper introduces Soda-Eval, an annotated dataset based on Soda that covers over 120K turn-level assessments across 10K dialogues, where the annotations were generated by GPT-4. Using Soda-Eval as a benchmark, we then study the performance of several open-access instruction-tuned LLMs, finding that dialogue evaluation remains challenging. Fine-tuning these models improves performance over few-shot inferences, both in terms of correlation and explanation.

Soda-Eval: Open-Domain Dialogue Evaluation in the age of LLMs

Recently introduced dialogue systems have demonstrated high usability. However, they still fall short of reflecting real-world conversation scenarios. Current dialogue systems exhibit an inability to replicate the dynamic, continuous, long-term interactions involving multiple partners. This shortfall arises because there have been limited efforts to account for both aspects of real-world dialogues: deeply layered interactions over the long-term dialogue and widely expanded conversation networks involving multiple participants. As the effort to incorporate these aspects combined, we introduce Mixed-Session Conversation, a dialogue system designed to construct conversations with various partners in a multi-session dialogue setup. We propose a new dataset called MiSC to implement this system. The dialogue episodes of MiSC consist of 6 consecutive sessions, with four speakers (one main speaker and three partners) appearing in each episode. Also, we propose a new dialogue model with a novel memory management mechanism, called Egocentric Memory Enhanced Mixed-Session Conversation Agent (EMMA). EMMA collects and retains memories from the main speaker's perspective during conversations with partners, enabling seamless continuity in subsequent interactions. Extensive human evaluations validate that the dialogues in MiSC demonstrate a seamless conversational flow, even when conversation partners change in each session. EMMA trained with MiSC is also evaluated to maintain high memorability without contradiction throughout the entire conversation.

Mixed-Session Conversation with Egocentric Memory

Math word problems are critical K-8 educational tools, but writing them is time consuming and requires extensive expertise. To be educational, problems must be solvable, have accurate answers, and, most importantly, be educationally appropriate. We propose that language models have potential to support K-8 math education by automatically generating word problems. However, evaluating educational appropriateness is hard to quantify. We fill this gap by having teachers evaluate problems generated by LLMs, who find existing models and data often fail to be educationally appropriate. We then explore automatically generating *educational* word problems, ultimately using our expert annotations to finetune a 70B language model. Our model, MATHWELL, is the first K-8 word problem generator targeted at educational appropriateness. Further expert studies find MATHWELL generates problems far more solvable, accurate, and appropriate than public models. MATHWELL also matches GPT-4's problem quality while attaining more appropriate reading levels for K-8 students and avoiding generating harmful questions.

MATHWELL: Generating Educational Math Word Problems

Humans share a wide variety of images related to their personal experiences within conversations via instant messaging tools. However, existing works focus on (1) image-sharing behavior in singular sessions, leading to limited long-term social interaction, and (2) a lack of personalized image-sharing behavior. In this work, we introduce \dataset, a large-scale long-term multi-modal dialogue dataset that covers a wide range of social personas in a multi-modality format, time intervals, and images. To construct \datasetName automatically, we propose a novel multi-modal contextualization framework, \frameworkName, that generates long-term multi-modal dialogue distilled from ChatGPT and our proposed \planExecute image aligner. Using our \dataset, we train a multi-modal conversation model, \model 7B, which demonstrates impressive visual imagination ability. Furthermore, we demonstrate the effectiveness of our dataset in human evaluation. The code, dataset, and model will be publicly released after publication.

Stark: Social Long-Term Multi-Modal Conversation with Persona Commonsense Knowledge

In this paper, we study how culture leads to differences in common ground and how this influences communication. During communication, cultural differences in common ground during communication may result in pragmatic failure and misunderstandings. We develop our method Rational Speech Acts for Cross-Cultural Communication (RSA+C3) to resolve cross-cultural differences in common ground. To measure the success of our method, we study RSA+C3 in the collaborative referential game of Codenames Duet and show that our method successfully improves collaboration between simulated players of different cultures. Our contributions are threefold: (1) creating Codenames players using contrastive learning of an embedding space and LLM prompting that are aligned with human patterns of play, (2) studying culturally induced differences in common ground reflected in our trained models, and (3) demonstrating that our method RSA+C3 can ease cross-cultural communication in gameplay by inferring sociocultural context from interaction.

Communicate to Play: Pragmatic Reasoning for Efficient Cross-Cultural Communication

This study explores enhancing grammatical error correction (GEC) through automatic error generation (AEG) using language models (LMs). Specifically, we fine-tune Llama 2 LMs for error generation and find that this approach yields synthetic errors akin to human errors. Next, we train GEC Llama models using these artificial errors and outperform previous state-of-the-art error correction models, with gains ranging between 0.8 and 6 F0.5 points across all tested languages (German, Ukrainian, and Estonian). Moreover, we demonstrate that generating errors by fine-tuning smaller sequence-to-sequence models and prompting large commercial LMs (GPT3.5 and GPT4) also results in synthetic errors beneficially affecting error generation models. We openly release trained models for error generation and correction as well as all the synthesized error datasets for the covered languages.

To Err Is Human, but Llamas Can Learn It Too

Many open-ended conversations (e.g., tutoring lessons or business meetings) revolve around pre-defined reference materials, like worksheets or meeting bullets. To provide a framework for studying such conversation structure, we introduce *Problem-Oriented Segmentation & Retrieval (POSR), the task of jointly breaking down conversations into segments and linking each segment to the relevant reference item. As a case study, we apply POSR to education where effectively structuring lessons around problems is critical yet difficult. We present *LessonLink*, the first dataset of real-world tutoring lessons, featuring 3,500 segments, spanning 24,300 minutes of instruction and linked to 116 SAT Math problems. We define and evaluate several joint and independent approaches for POSR, including segmentation (e.g., TextTiling), retrieval (e.g., ColBERT), and large language models (LLMs) methods. Our results highlight that modeling POSR as one joint task is essential: POSR methods outperform independent segmentation and retrieval pipelines by up to +$76$% on joint metrics and surpass traditional segmentation methods by up to +$78$% on segmentation metrics. We demonstrate POSR's practical impact on downstream education applications, deriving new insights on the language and time use in real-world lesson structures.

Problem-Oriented Segmentation and Retrieval: Case Study on Tutoring Conversations

Humans naturally attribute utterances of direct speech to their speaker in literary works.
When attributing quotes, we process contextual information but also access mental representations of characters that we build and revise throughout the narrative. 
Recent methods to automatically attribute such utterances have explored simulating human logic with deterministic rules or learning new implicit rules with neural networks when processing contextual information.
However, these systems inherently lack character representations, which often leads to errors in more challenging examples of attribution: anaphoric and implicit quotes.
In this work, we propose to augment a popular quotation attribution system, BookNLP, with character embeddings that encode global stylistic information of characters derived from an off-the-shelf stylometric model, Universal Authorship Representation (UAR).
We create DramaCV, a corpus of English drama plays from the 15th to 20th century that we automatically annotate for Authorship Verification of fictional characters utterances, and release two versions of UAR trained on DramaCV, that are tailored for literary characters analysis.
Then, through an extensive evaluation on 28 novels, we show that combining BookNLP's contextual information with our proposed global character embeddings improves the identification of speakers for anaphoric and implicit quotes, reaching state-of-the-art performance.
Code and data can be found at https://github.com/deezer/character_embeddings_qa.

Improving Quotation Attribution with Fictional Character Embeddings

Given the growing influx of misinformation across news and social media, there is a critical need for systems that can provide effective real-time verification of news claims. Large language or multimodal model based verification has been proposed to scale up online policing mechanisms for mitigating spread of false and harmful content. While these can potentially reduce burden on human fact-checkers, such efforts may be hampered by foundation model training data becoming outdated. In this work, we test the limits of improving foundation model performance without continual updating through an initial study of knowledge transfer using either existing intra- and inter-domain benchmarks or explanations generated from large language models (LLMs).

We evaluate on 12 public benchmarks for fact-checking and misinformation detection as well as two other tasks relevant to content moderation - toxicity and stance detection. Our results on two recent multi-modal fact-checking benchmarks, Mocheg and Fakeddit, indicate that knowledge transfer strategies can improve Fakeddit performance over the state-of-the-art by up to 1.7% and Mocheg performance by up to 2.9%. The code, model checkpoints, and dataset are available: https://github.com/given131/ fact-verifier-knowledge-transfer.

How to Train Your Fact Verifier: Knowledge Transfer with Multimodal Open Models

Psychological trauma can manifest following various distressing events and is captured in diverse online contexts. However, studies traditionally focus on a single aspect of trauma, often neglecting the transferability of findings across different scenarios. We address this gap by training various language models with progressing complexity on trauma-related datasets, including genocide-related court data, a Reddit dataset on post-traumatic stress disorder (PTSD), counseling conversations, and Incel forum posts. Our results show that the fine-tuned RoBERTa model excels in predicting traumatic events across domains, slightly outperforming large language models like GPT-4. Additionally, SLALOM-feature scores and conceptual explanations effectively differentiate and cluster trauma-related language, highlighting different trauma aspects and identifying sexual abuse and experiences related to death as a common traumatic event across all datasets. This transferability is crucial as it allows for the development of tools to enhance trauma detection and intervention in diverse populations and settings.

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Next from EMNLP 2024

Soda-Eval: Open-Domain Dialogue Evaluation in the age of LLMs

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