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Large Language Models (LLMs) are being employed by end-users for various tasks, including sensitive ones such as health counseling, disregarding potential safety concerns. It is thus necessary to understand how adequately LLMs perform in such domains. We conduct a case study on ChatGPT in nutrition counseling, a popular use-case where the model supports a user with their dietary struggles. We crowd-source real-world diet-related struggles, then work with nutrition experts to generate supportive text using ChatGPT. Finally, experts evaluate the safety and text quality of ChatGPT&#39;s output. The result is the HAI-coaching dataset, containing ~2.4K crowdsourced dietary struggles and ~97K corresponding ChatGPT-generated and expert-annotated supportive texts. We analyse ChatGPT&#39;s performance, discovering potentially harmful behaviours, especially for sensitive topics like mental health. Finally, we use HAI-coaching to test open LLMs on various downstream tasks, showing that even the latest models struggle to achieve good performance. HAI-coaching is available at https://github.com/uccollab/\\hai-coaching/

EMNLP 2024

Ask the experts: sourcing a high-quality nutrition counseling dataset through Human-AI collaboration

healthcare

multimodal summarization

code-mixing

Large Language Models (LLMs) are being employed by end-users for various tasks, including sensitive ones such as health counseling, disregarding potential safety concerns. It is thus necessary to understand how adequately LLMs perform in such domains. We conduct a case study on ChatGPT in nutrition counseling, a popular use-case where the model supports a user with their dietary struggles. We crowd-source real-world diet-related struggles, then work with nutrition experts to generate supportive text using ChatGPT. Finally, experts evaluate the safety and text quality of ChatGPT's output. The result is the HAI-coaching dataset, containing ~2.4K crowdsourced dietary struggles and ~97K corresponding ChatGPT-generated and expert-annotated supportive texts. We analyse ChatGPT's performance, discovering potentially harmful behaviours, especially for sensitive topics like mental health. Finally, we use HAI-coaching to test open LLMs on various downstream tasks, showing that even the latest models struggle to achieve good performance. HAI-coaching is available at https://github.com/uccollab/\\hai-coaching/

poster

## Welcome to EMNLP 2024! 
We are excited to welcome you to one of the most prominent conferences in the field of Natural Language Processing. This year, EMNLP 2024 is being held in a hybrid format,
offering both virtual and in-person participation in beautiful Miami. Due to a record-breaking number of submissions, we've expanded the total number of accepted papers to accommodate more cutting-edge research from around the globe.
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EMNLP 2024 will take place in Miami, Florida from Nov 12th to Nov 16th, 2024, at the Hyatt Regency Miami Hote and on Underline for remote participants.

In recent years, Large Language Models (LLMs) have achieved almost human-like performance on various tasks. While some LLMs have been trained on multilingual data, most of the training data is in English; hence, their performance in English greatly exceeds other languages. To our knowledge, we are the first to collect and translate a large collection of texts, instructions, and benchmarks and train, evaluate, and release open-source LLMs tailored for Romanian. We evaluate our methods on four different categories, including academic benchmarks, MT-Bench (manually translated), and a professionally built historical, cultural, and social benchmark adapted to Romanian. We argue for the usefulness and high performance of RoLLMs by obtaining state-of-the-art results across the board. We publicly release all resources (i.e., data, training and evaluation code, models) with the goal of supporting and encouraging research on Romanian LLMs while concurrently creating a generalizable recipe adequate for other low or less-resourced languages.

Vorbești Românește? A Recipe to Train Powerful Romanian LLMs with English Instructions

Retrieval Augmented Generation (RAG) system is important in domains such as e-commerce, which has many long-tail entities and frequently updated information. Most existing works adopt separate modules for retrieval and generation, which may be suboptimal since the retrieval task and the generation task cannot benefit from each other to improve performance. We propose a novel Backbone Shared RAG framework (BSharedRAG). It first uses a domain-specific corpus to continually pre-train a base model as a domain-specific backbone model and then trains two plug-and-play Low-Rank Adaptation (LoRA) modules based on the shared backbone to minimize retrieval and generation losses respectively. Experimental results indicate that our proposed BSharedRAG outperforms baseline models by 5% and 13% in Hit@3 upon two datasets in retrieval evaluation and by 23% in terms of BLEU-3 in generation evaluation. Our codes, models, and dataset are available at https://bsharedrag.github.io.

BSharedRAG: Backbone Shared Retrieval-Augmented Generation for the E-commerce Domain

Implicit Personalization (IP) is a phenomenon of language models inferring a user’s background from the implicit cues in the input prompts and tailoring the response based on this inference. While previous work has touched upon various instances of this problem, there lacks a unified framework to study this behavior. This work systematically studies IP through a rigorous mathematical formulation, a multi-perspective moral reasoning framework, and a set of case studies. Our theoretical foundation for IP relies on a structural causal model and introduces a novel method, indirect intervention, to estimate the causal effect of a mediator variable that cannot be directly intervened upon. Beyond the technical approach, we also introduce a set of moral reasoning principles based on three schools of moral philosophy to study when IP may or may not be ethically appropriate. Equipped with both mathematical and ethical insights, we present three diverse case studies illustrating the varied nature of the IP problem and offer recommendations for future research.

Implicit Personalization in Language Models: A Systematic Study

Recent language models achieve impressive results in tasks involving complex multistep reasoning, but scaling these capabilities further traditionally requires expensive collection of more annotated data.
In this work, we explore the potential of improving models' reasoning capabilities without new data, merely using automated feedback to the validity of their predictions in arithmetic reasoning (self-training).

In systematic experimentation across six different arithmetic reasoning datasets, we find that models can substantially improve in both single-round (offline) and online self-training, reaching a correct result in +13.9\% and +25.9\% more cases, respectively, underlining the importance of actuality of self-training feedback. We further find that in the single-round, offline self-training, traditional supervised training can deliver gains comparable to preference optimization, but in online self-training, preference optimization methods largely outperform supervised training thanks to their superior stability and robustness on unseen types of problems.

Self-training Language Models in Arithmetic Reasoning

Medical knowledge is context-dependent and requires consistent reasoning across various natural language expressions of semantically equivalent phrases. This is particularly crucial for drug names, where patients often use brand names like Advil or Tylenol instead of their generic equivalents. To study this, we create a new robustness dataset, \textbf{RABBITS}, to evaluate performance differences on medical benchmarks after swapping brand and generic drug names using physician expert annotations.

We assess both open-source and API-based LLMs on MedQA and MedMCQA, revealing a consistent performance drop ranging from 1-10%. Furthermore, we identify a potential source of this fragility as the contamination of test data in widely used pre-training datasets.

Language Models are Surprisingly Fragile to Drug Names in Biomedical Benchmarks

The advancement in healthcare has shifted focus toward patient-centric approaches, particularly in self-care and patient education, facilitated by access to Electronic Health Records (EHR). However, medical jargon in EHRs poses significant challenges in patient comprehension. To address this, we introduce a new task of automatically generating lay definitions, aiming to simplify complex medical terms into patient-friendly lay language. We first created the README dataset, an extensive collection of over 50,000 unique (medical term, lay definition) pairs and 300,000 mentions, each offering context-aware lay definitions manually annotated by domain experts. We have also engineered a data-centric Human-AI pipeline that synergizes data filtering, augmentation, and selection to improve data quality. We then used README as the training data for models and leveraged a Retrieval-Augmented Generation method to reduce hallucinations and improve the quality of model outputs. Our extensive automatic and human evaluations demonstrate that open-source mobile-friendly models, when fine-tuned with high-quality data, are capable of matching or even surpassing the performance of state-of-the-art closed-source large language models like ChatGPT. This research represents a significant stride in closing the knowledge gap in patient education and advancing patient-centric healthcare solutions.

README: Bridging Medical Jargon and Lay Understanding for Patient Education through Data-Centric NLP

Large language models (LLMs) offer significant potential as tools to support an expanding range of decision-making tasks. Given their training on human (created) data, LLMs have been shown to inherit societal biases against protected groups, as well as be subject to bias functionally resembling cognitive bias. Human-like bias can impede fair and explainable decisions made with LLM assistance. 
Our work introduces BiasBuster, a framework designed to uncover, evaluate, and mitigate cognitive bias in LLMs, particularly in high-stakes decision-making tasks. Inspired by prior research in psychology and cognitive science, we develop a dataset containing 13,465 prompts to evaluate LLM decisions on different cognitive biases (e.g., prompt-induced, sequential, inherent). We test various bias mitigation strategies, while proposing a novel method utilizing LLMs to debias their own human-like cognitive bias within prompts. 
Our analysis provides a comprehensive picture of the presence and effects of cognitive bias across commercial and open-source models. We demonstrate that our selfhelp debiasing effectively mitigates model answers that display patterns akin to human cognitive bias without having to manually craft examples for each bias.

Cognitive Bias in Decision-Making with LLMs

This paper introduces LADAM, a novel method for enhancing the performance of text classification tasks. LADAM employs attention mechanisms to exchange semantically similar words between sentences. This approach generates a greater diversity of synthetic sentences compared to simpler operations like random insertions, while maintaining the context of the original sentences. Additionally, LADAM is an easy-to-use, lightweight technique that does not require external datasets or large language models. Our experimental results across five datasets demonstrate that LADAM consistently outperforms baseline methods across diverse text classification conditions.

All You Need is Attention: Lightweight Attention-based Data Augmentation for Text Classification

The recent integration of chemistry with natural language processing (NLP) has advanced drug discovery. Molecule representation in language models (LMs) is crucial in enhancing chemical understanding. We propose Augmented Molecular Retrieval (AMORE), a flexible zero-shot framework for assessment of Chemistry LMs of different natures: trained solely on molecules for chemical tasks and on a combined corpus of natural language texts and string-based structures. The framework relies on molecule augmentations that preserve an underlying chemical, such as kekulization and cycle replacements. We evaluate encoder-only and generative LMs by calculating a metric based on the similarity score between distributed representations of molecules and their augmentations. Our experiments on ChEBI-20 and QM9 benchmarks show that these models exhibit significantly lower scores than graph-based molecular models trained without language modeling objectives. Additionally, our results on the molecule captioning task for cross-domain models, MolT5 and Text+Chem T5, demonstrate that the lower the representation-based evaluation metrics, the lower the classical text generation metrics like ROUGE and METEOR.

Lost in Translation: Chemical Language Models and the Misunderstanding of Molecule Structures

In this short paper we propose a data augmentation method for intent detection in zero-resource domains.

Existing data augmentation methods rely on few labelled examples for each intent category, which can be expensive in settings with many possible intents.

We use a two-stage approach: First, we generate utterances for intent labels using an open-source large language model in a zero-shot setting. Second, we develop a smaller sequence-to-sequence model (the Refiner), to improve the generated utterances. The Refiner is fine-tuned on seen domains and then applied to unseen domains. We evaluate our method by training an intent classifier on the generated data, and evaluating it on real (human) data.

We find that the Refiner significantly improves the data utility and diversity over the zero-shot LLM baseline for unseen domains and over common baseline approaches.

Our results indicate that a two-step approach of a generative LLM in zero-shot setting and a smaller sequence-to-sequence model can provide high-quality data for intent detection.

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Ask the experts: sourcing a high-quality nutrition counseling dataset through Human-AI collaboration

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