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Evaluation of multilingual Large Language Models (LLMs) is challenging due to a variety of factors -- the lack of benchmarks with sufficient linguistic diversity, contamination of popular benchmarks into LLM pre-training data and the lack of local, cultural nuances in translated benchmarks. In this work, we study human and LLM-based evaluation in a multilingual, multi-cultural setting. We evaluate 30 models across 10 Indic languages by conducting 90K human evaluations and 30K LLM-based evaluations and find that models such as GPT-4o and Llama-3 70B consistently perform best for most Indic languages. We build leaderboards for two evaluation settings - pairwise comparison and direct assessment and analyse the agreement between humans and LLMs. We find that humans and LLMs agree fairly well in the pairwise setting but the agreement drops for direct assessment evaluation especially for languages such as Bengali and Odia. We also check for various biases in human and LLM-based evaluation and find evidence of self-bias in the GPT-based evaluator. Our work presents a significant step towards scaling up multilingual evaluation of LLMs.

EMNLP 2024

A Large-Scale Investigation of Human-LLM Evaluator Agreement on Multilingual and Multi-Cultural Data

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large language models

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## Welcome to EMNLP 2024! 
We are excited to welcome you to one of the most prominent conferences in the field of Natural Language Processing. This year, EMNLP 2024 is being held in a hybrid format,
offering both virtual and in-person participation in beautiful Miami. Due to a record-breaking number of submissions, we've expanded the total number of accepted papers to accommodate more cutting-edge research from around the globe.
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EMNLP 2024 will take place in Miami, Florida from Nov 12th to Nov 16th, 2024, at the Hyatt Regency Miami Hote and on Underline for remote participants.

Large language models (LLMs) have demonstrated impressive performance and spurred numerous AI applications, in which role-playing agents (RPAs) are particularly popular, especially for fictional characters. The prerequisite for these RPAs lies in the capability of LLMs to understand characters from fictional works. Previous efforts have evaluated this capability via basic classification tasks or characteristic imitation, failing to capture the nuanced character understanding with LLMs. In this paper, we propose evaluating LLMs' character understanding capability via the character profiling task, i.e., summarizing character profiles from corresponding materials, a widely adopted yet understudied practice for RPA development. Specifically, we construct the CROSS dataset from literature experts and assess the generated profiles by comparing them with ground truth references and evaluating their applicability in downstream tasks. Our experiments, which cover various summarization methods and LLMs, have yielded promising results. These results strongly validate the character understanding capability of LLMs. Resources are available at https://github.com/Joanna0123/character_profiling.

Evaluating Character Understanding of Large Language Models via Character Profiling from Fictional Works

The spread of misinformation on social media platforms threatens democratic processes, contributes to massive economic losses, and endangers public health. Many efforts to address misinformation focus on a knowledge deficit model and propose interventions for improving users’ critical thinking through access to facts. Such efforts are often hampered by challenges with scalability, and by platform users’ personal biases. The emergence of generative AI presents promising opportunities for countering misinformation at scale across ideological barriers. 

In this paper, we introduce a framework (MisinfoEval) for generating and comprehensively evaluating large language model (LLM) based misinformation interventions. We present (1) an experiment with a simulated social media environment to measure effectiveness of misinformation interventions, and (2) a second experiment with personalized explanations tailored to the demographics and beliefs of users with the goal of countering misinformation by appealing to their pre-existing values. Our findings confirm that LLM-based interventions are highly effective at correcting user behavior (improving overall user accuracy at reliability labeling by up to 41.72%). Furthermore, we find that users favor more personalized interventions when making decisions about news reliability and users shown personalized interventions have significantly higher accuracy at identifying misinformation.

Generative AI in the Era of "Alternative Facts"

Rapid advancements over the years have helped machine learning models reach previously hard-to-achieve goals, sometimes even exceeding human capabilities. However, achieving desired accuracy comes at the cost of larger model sizes and increased computational demands. Thus, serving predictions from these models to meet any latency and cost requirements of applications remains a key challenge, despite recent work in building inference serving systems as well as algorithmic approaches that dynamically adapt models based on inputs. Our paper introduces a new form of dynamism, modality selection, where we adaptively choose modalities from inference inputs while maintaining the model quality. We introduce MOSEL, an automated inference serving system for multi-modal ML models that carefully picks input modalities per request based on user-defined performance and accuracy requirements. MOSEL exploits modality configurations extensively, improving system throughput by 3.6 $\times$ with an accuracy guarantee. It also reduces job completion times by 11$\times$ compared to modality-agnostic approaches.

MOSEL: Inference Serving Using Dynamic Modality Selection

We present RICHES, a novel approach that interleaves retrieval with sequence generation tasks. RICHES offers an alternative to conventional RAG systems by eliminating the need for separate retriever and generator. It retrieves documents by directly decoding their contents, constrained on the corpus. Unifying retrieval with generation allows us to adapt to diverse new tasks via prompting alone. RICHES can work with any Instruction-tuned model, without additional training. It provides attributed evidence, supports multi-hop retrievals and interleaves thoughts to plan on what to retrieve next, all within a single decoding pass of the LLM. We demonstrate the strong performance of RICHES across ODQA tasks including attributed and multi-hop QA.

From RAG to Riches: Retrieval Interlaced with Sequence Generation

Stigma is a barrier to treatment for individuals struggling with substance use disorders (SUD), which leads to significantly lower treatment engagement rates. With only 7\% of those affected receiving any form of help, societal stigma not only discourages individuals with SUD from seeking help but isolates them, hindering their recovery journey and perpetuating a cycle of shame and self-doubt. This study investigates how stigma manifests on social media, particularly Reddit, where anonymity can exacerbate discriminatory behaviors. We analyzed over 1.2 million posts, identifying 3,207 that exhibited stigmatizing language related to people who use substances (PWUS). Of these, 1,649 posts were classified as containing directed stigma towards PWUS, which became the focus of our de-stigmatization efforts. Using Informed and Stylized LLMs, we developed a model to transform these instances into more empathetic language.
Our paper contributes to the field by proposing a computational framework for analyzing stigma and de-stigmatizing online content, and delving into the linguistic features that propagate stigma towards PWUS. Our work not only enhances understanding of stigma's manifestations online but also provides practical tools for fostering a more supportive environment for those affected by SUD.

Words Matter: Reducing Stigma in Online Conversations about Substance Use with Large Language Models

Parameter efficient finetuning methods like low-rank adaptation (LoRA) aim to reduce the computational costs of finetuning pretrained Language Models (LMs). Enabled by these low-rank settings, we propose an even more efficient optimization strategy: Fast Forward, a simple and effective approach to accelerate large segments of SGD training. In a Fast Forward stage, we repeat the most recent optimizer step until the loss stops improving on a tiny validation set. By alternating between regular optimization steps and Fast Forward stages, Fast Forward provides up to an 87% reduction in FLOPs over standard SGD with Adam. We validate Fast Forward by finetuning various models on different tasks and demonstrate that it speeds up training without compromising model performance. Additionally, we analyze when and how to apply Fast Forward.

Fast Forwarding Low-Rank Training

How can we precisely estimate a large language model's (LLM) accuracy on questions belonging to a specific topic within a larger question-answering dataset? The standard direct estimator, which averages the model's accuracy on the questions in each subgroup, may exhibit high variance for subgroups (topics) with small sample sizes. Synthetic regression modeling, which leverages the model's accuracy on questions about other topics, may yield biased estimates that are too unreliable for large subgroups. We prescribe a simple yet effective solution: an empirical Bayes (EB) estimator that balances direct and regression estimates for each subgroup separately, improving the precision of subgroup-level estimates of model performance. Our experiments on multiple datasets show that this approach consistently provides more precise estimates of the LLM performance compared to the direct and regression approaches, achieving substantial reductions in the mean squared error. Confidence intervals for EB estimates also have near-nominal coverage and are narrower compared to those for the direct estimator. Additional experiments on tabular and vision data validate the benefits of this EB approach.

Precise Model Benchmarking with Only a Few Observations

When conducting literature reviews, scientists often create literature review tables—tables whose rows are publications and whose columns constitute a schema, a set of aspects used to compare and contrast the papers. Can we automatically generate these tables using language models (LMs)? In this work, we introduce a framework that leverages LMs to perform this task by decomposing it into separate schema and value generation steps. To enable experimentation, we address two main challenges: First, we overcome a lack of high-quality datasets to benchmark table generation by curating and releasing arxivDIGESTables, a new dataset of 2,228 literature review tables extracted from ArXiv papers that synthesize a total of 7,542 research papers. Second, to support scalable evaluation of model generations against human-authored reference tables, we develop DecontextEval, an automatic evaluation method that aligns elements of tables with the same underlying aspects despite differing surface forms. Given these tools, we evaluate LMs’ abilities to reconstruct reference tables, finding this task benefits from additional context to ground the generation (e.g. table captions, in-text references). Finally, through a human evaluation study we find that even when LMs fail to fully reconstruct a reference table, their generated novel aspects can still be useful.

Rows, Columns and Values, Oh My! Synthesizing Scientific Literature into Tables using Language Models

LLMs and RAG systems are now capable of handling millions of input tokens or more. However, evaluating the output quality of such systems on long-context tasks remains challenging, as tasks like Needle-in-a-Haystack lack complexity. In this work, we argue that summarization can play a central role in such evaluation. We design a procedure to synthesize Haystacks of documents, ensuring that specific insights repeat across documents. The ``Summary of a Haystack'' (SummHay) task then requires a system to process the Haystack and generate, given a query, a summary that identifies the relevant insights and precisely cites the source documents. Since we have precise knowledge of what insights should appear in a haystack summary and what documents should be cited, we implement a highly reproducible automatic evaluation that can score summaries on two aspects -- Coverage and Citation. We generate Haystacks in two domains (conversation, news), and perform a large-scale evaluation of 10 LLMs and corresponding 50 RAG systems. Our findings indicate that SummHay is an open challenge for current systems, as even systems provided with an Oracle signal of document relevance lag our estimate of human performance (56%) by 10+ points on a Joint Score. Without a retriever, long-context LLMs like GPT-4o and Claude 3 Opus score below 20% on SummHay. We show SummHay can also be used to study enterprise RAG systems and position bias in long-context models. We hope future systems can equal and surpass human performance on SummHay.

Summary of a Haystack: A Challenge to Long-Context LLMs and RAG Systems

As the scale of language models (LMs) continues to grow, there is a heightened interest in reducing the inference cost associated with these models. Mixture-of-Experts (MoEs) present an efficient alternative to dense models, while the existing methods to convert pretrained dense models to MoEs is limited to ReLU-based models with natural sparsity. This paper introduces G-MoEfication, applicable to arbitrary dense models, where ReLU-based activation sparsity assumptions no longer hold. For generalizations, we encounter the dilemma of needing to zero-out deactivated experts, while also avoiding excessive zeroing-out to retain dense activation information. We publicly release our code and report results conducted with mBERT, SantaCoder-1.1B, Phi-2-2.7B, and Falcon-7B demonstrating the efficacy of our approach in general scenarios: from multitask to multilingual, from fine-tuning to zero-shot evaluation.

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A Large-Scale Investigation of Human-LLM Evaluator Agreement on Multilingual and Multi-Cultural Data

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Evaluating Character Understanding of Large Language Models via Character Profiling from Fictional Works

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