United States

Patients’ Contact Preference for Clinical Care: A Systematic Review of Non-EMR
Contact Modalities

Audrey Amarachi Ojinnaka, MS31; Florence Odaka, MS42; Aman Sandhu MS33
Rahul Kashyap MBBS, MBA, FCCM 3,4

1. Touro College of Osteopathic Medicine, New York, NY
2. Trinity School of Medicine, Warner Robbins, GA
3. Drexel University College of Medicine, Philadelphia, PA
4. Department of Research, WellSpan Health, York, PA

Background: Although Electronic Medical Record (EMR) based contact is a primary means of connection between providers and patients, current literature lacks data on patient preferences for alternative methods. This systematic review aimed to analyze various non-EMR contact modality patient preferences for patients’ clinical care activities.

Methods: PubMed and the Cochrane Library were searched for articles that addressed non-EMR contact modalities (text messages, surveys, leaflets, pamphlets, email, videos, phone calls, in-person contact, electronic contact, email, and/or mail) that compared patients’ expressed preferences for clinical care. Articles were assessed independently by at least two investigators using Rayyan software to determine their final inclusion. A systematic review was conducted using data from original studies to gather patient preferences for each non-EMR contact modality.

Results: The searches retrieved a total of 846 articles, of which 98 met the criteria for full-text screening. Sixty-six of these had two or more contact modalities addressed and were selected for further review. Of these 66 articles, 48 of them addressed clinical care contact. 

When assessing overall patient preference of contact modality for clinical care recruitment, 75.78% preferred video-based [n=9 articles], 60.66% preferred pamphlets [n=8], and 55.94% preferred in-person contact [n=16]. 

When examining emails as a contact method, an average of 46.9% preferred its use for initial contact method [n=26], while for text messaging, 42% preferred its use for initial contact method [n=23], while for phone calls, 41.6% preferred its use for the initial contact method [n=34].

Conclusion: Overall, the top three contact modalities for patients regarding their clinical care were video, pamphlets, and in-person contact. By taking these preferences into account, one can create a communication strategy that respects patients’ autonomy, minimizes intrusion, and fosters a positive experience for their clinical care.


AMA Research Challenge 2024 

Exploring Patient Preferences: Clinical Studies Contact Through Non-Electronic Medical Records (EMR)/Other Contact Modalities

poster

Welcome to the **largest national, multi-specialty research** event featuring research from more than 750 medical students, residents, fellows, and international medical graduates.

Use the buttons below or navigation menu to access the event.
 

[![](https://assets.underline.io/markdown_image/1/image/20e1e77aa954efeac7a15d84c85eb383.jpg)](https://underline.io/events/468/sessions?searchGroup=all)
 
[![](https://assets.underline.io/markdown_image/1/image/068522d81aca0b68a369787c7dfccd1b.jpg)](https://underline.io/events/468/posters?searchGroup=all)
 
[![](https://assets.underline.io/markdown_image/1/image/d3971ece79d5e5575b178bdc2c8bbfae.jpg)](https://underline.io/events/468/help-desk)
 

#### Event Details

The 2024 American Medical Association Research Challenge includes a poster symposium hall and a semifinals hall with the top scored research. **Log in at any time throughout the event to:**

* **View posters and presentations** on a variety of topics and specialties
* **Score posters in the semifinals** to help decide the top five finalists (AMA member exclusive opportunity)
* **Connect with participants** and provide feedback to help advance their research

At the conclusion of this event, the AMA will announce the top five finalists who will advance to the AMA Research Challenge finals, present their research to an elite panel of judges, and compete to win a $10,000 grand prize presented by Laurel Road. 

### Grand Prize Sponsor

AMA would like to thank Laurel Road for sponsoring a $10,000 grand prize for the winner of the AMA Research Challenge. Laurel Road is not involved in winner selection process. The winner will be announced on February 20, 2025 during the AMA Research Challenge finals. Payment of the grand prize will be directly from Laurel Road. See the AMA Research Challenge Official Rules for terms and conditions.

[![](https://assets.underline.io/uploads/markdown_image/1/image/611e331d4a0eba0920f240cfc04b4d77.png)](https://www.laurelroad.com/)

**There is no registration fee for this event! **

If you have used the AMA Research Challenge platform previously, please click the ‘Log-in’ button below. If you do not remember your password, please click “forgot password” and follow prompts to reset your password. After resetting your password, please refresh your webpage to access the platform.

Register to explore research in a variety of topics. AMA members get exclusive access to score posters in the semifinals. 

**Please use this link [here](https://www.ama-assn.org/member-benefits/events/ama-research-challenge) to register for free.**

Registration or Log-in Is Required

Join the AMA Research Challenge poster symposium and semifinals to explore top research posters and score posters in the semifinals (an AMA member exclusive opportunity).

VARIABLES AFFECTING DURATION OF ONE-LEG STANDING

Authors: 
Samantha J. Eng   
Rutgers Robert Wood Johnson Medical School   
Phone number: 732-500-5192   
Email: sje67@rwjms.rutgers.edu   
  
Martin J. Blaser, M.D. 
Rutgers Robert Wood Johnson Medical School   
Phone number: 848-445-9834 
Email: blaser@cabm.rutgers.edu 

Maria Gloria Dominguez-Bello, Ph.D. 
Rutgers School of Environmental & Biological Sciences 
Phone number: 848-932-5648 
Email: mg.dominguez-bello@rutgers.edu 

Gloria A. Bachmann, M.D., M.M.S.   
Rutgers Robert Wood Johnson Medical School   
Phone number: 732-235-7628   
Email: bachmaga@rutgers.edu  

Background: 
The length of time that a person can stand on one leg, which assesses both balance and strength, has emerged as a potential indicator of longevity, with shorter times linked to increased mortality risk. The goal of this study was to investigate factors that influence one-leg standing times and assess additional data that bear on the use of this test at annual health evaluations as an additional vital sign. 

Methods: 
After IRB approval, the relationship between single leg standing time and body mass index (BMI), age, and exercise habits was assessed in 77 volunteers attending an educational fair at Rutgers University. Participants were categorized by BMI according to CDC guidelines and age group (<13, 13 to 19, the decades between 20 and 70, and >70). Also queried were time of last physical exam, time of last emergency room or urgent care visit, regular exercise type (i.e., walk/run or balance) and frequency, and sports participation. 

Results: 
For the 77 participants, the median (+/-IQR) age was 23 (2.5) years (range 4 to 76 years). The median (+/- IQR) standing time was 64 (5) seconds, ranging from 5 to 423 seconds. Multivariant analysis was conducted to investigate whether standing time differed based on responses to the queried survey topics. A one-way ANOVA revealed statistically significant differences in standing time between participants categorized by their age group (p = 0.040) and BMI range (p = 0.033). A statistically significant difference in standing time between participants who did or did not regularly engage in balance exercises was found using a two-sample t-test assuming unequal variances (p(T<=t) two-tail = 0.007). 

Conclusion: 
These preliminary findings suggest the possibility of using the one-leg standing test as an indicator of fitness age; that is, a patient’s standing time could be an indicator of physical age rather than calendar age. The findings also suggest that BMI and balance exercise participation are possible contributing factors. However, limitations including sample size necessitates further investigation to pinpoint specific group differences and underlying mechanisms. Future research could explore these connections through in-depth qualitative studies performed with more participants.

Variables Affecting Duration of One-Leg Standing

Background
Diversity is a complicated web of constructs that include but are not limited to, a person’s sex, ethnicity, race, heritage, sexual orientation and identity, education, and life experiences. As the world around us gets more intricate, our understanding of all these different factors also becomes more complex. We realized that cultural humility is not something that can be taught through a single informational session; therefore, we wanted to promote real growth and cultural awareness within our Radiology Department by developing an Inclusive Excellence curriculum with a special focus on incorporating aspects into our residency program.
Methods
To promote real growth and cultural awareness within the department and our residency program, we have worked within our university system to develop a curriculum that includes general topics of importance as well as those that are tailored to the radiology department. There are three certification stages (partner, champion, and ambassador) which require a range of total experiences revolving around anti-racism, diversity, equity and inclusion, and health equity. Additionally, the Ambassador level requires a capstone project as this level of certification is geared towards those who are pursuing future leadership roles. We have incorporated several experiences into our resident didactic schedule so that at the conclusion of the four years of residency every graduating resident will have earned the partner level certification. Residents are given ample opportunity and are encouraged to attend additional experiences to reach the other levels of certification during training if so desired.
Results
We have successfully implemented this program for two years, with two residents and seven faculty members obtaining the partner level certification at the conclusion of the 2023-2024 academic year. Additionally, many residents have shown interest in and are slated to complete the champion and ambassador level certification prior to graduation. Furthermore, all residents in the class of 2026 and beyond will graduate with at least a partner level certification. With the many faculty/staff members also completing this training, our department is leading by example and encouraging a more well-rounded and culturally safe work and training environment. 
Conclusion
We understand that true training for inclusive excellence is an ever-evolving continuous process. We hope that by cultivating these opportunities, we can graduate residents that will lead these efforts in their future careers and institutions.


A colorful curriculum to explore the worlds many shades of gray: Implementing an inclusive excellence curriculum in our Radiology Residency Program and Department.

Introduction: 
Medical education utilizes standard clinical practice and recommends clinical
algorithms to inform trainee curricula. The use of race and ethnicity as a medical screening tool impacts medical outcomes by associating race with genetics without considering that race incorporates social, economic, and cultural variables that influence outcomes.
Methods: 
To evaluate underlying factors contributing to differences in hypertension prevalence, control, and treatment recommendations across race/ethnicities, a two-week elective course was developed for third- and fourth-year medical students. In this elective course, students performed self-directed literature-based research on hypertension health disparities. We then developed three videos that addressed the racial/ethnic impact on hypertension prevalence and control and incorporated the students’ research findings. The videos were presented at a lunch-and-learn
session open to the medical students and health professionals that was focused on health care inequities in hypertension. Pre- and post-survey data was collected to assess how the discussion changed participant knowledge and impressions of the role race plays in hypertension prevalence, control, and treatment.
Results: 
Survey results denoted that 100% of lunch-and-learn participants increased their
understanding of the impact of health inequities on hypertension. Overall, there were significant differences in knowledge gained and understanding of health disparities that influence hypertension treatment across participants from all genders and racial or ethnic groups. Notably, pre-survey results indicated that participants tended to agree that treatment guidelines incorporating race improve equity in the treatment of hypertension whereas post-session results
showed that participants were less likely to agree with this assertion.
Conclusions: 
Developing educational opportunities to discuss health inequities can influence
perceptions of patient care.


Addressing Health Disparities in Hypertension: A comprehensive medical elective and survey study among medical students and professionals.


Transgender, nonbinary, and gender nonconforming [TNGNC] patients experience high rates of healthcare discrimination. Fear of discrimination may lead to delays in seeking healthcare and thus poorer health outcomes. Asking for a patient’s pronouns contributes to an inclusive environment, yet little is known about teaching and encouraging this practice among medical students. This study aims to characterize the attitudes and practices of pronoun use of students after implementing a standard pronoun curriculum.

We distributed a survey assessing attitudes toward and frequency of pronoun use to 310 students who completed a standardized pronoun curriculum and trained at continuity clinics. Attitudes (strongly disagree, disagree, agree, strongly agree) and frequencies (never, sometimes, often, always) were scored one to four respectively. T-tests determined factors’ associations with support of including pronoun training in the clinical curriculum [pronoun curriculum], support of asking pronouns in new patients encounters [standard pronoun use], and the frequency students asked patients’ pronouns [student pronoun use]. Factors included student age, gender, and whether the student had ever experienced pronoun use creating a better patient experience [positive patient encounter]. 

The response rate was 32.1%. 54.5% of students reported never asking for pronouns. Common limiting factors were identified as: patient perceived as unreceptive (33.9%) and forgetting (18.4%). Cisgender women compared to cisgender men showed more support for the pronoun curriculum (3.42 vs 2.95, p=0.0062) and standard pronoun use (3.20 vs 2.83, p=0.0398) but no increased frequency of student pronoun use. No respondents self-identified as TNGNC. A positive patient encounter was associated with greater support of the pronoun curriculum (3.57 vs 2.82, p=0.0001) and standard pronoun use (3.43 vs 2.61, p=0.0001) as well as higher student pronoun use (1.90 vs 1.34, p=0.0005). Age showed no significant associations. 

Despite being educated on pronoun use’s importance in gender-affirming care, the majority of medical students in this study reported never asking pronouns, largely limited by perceptions that a patient would be unreceptive. The only factor associated with both favorable attitude and increased student pronoun use was a positive encounter. This likely represents bidirectional causality as asking pronouns is permissive to positive encounters, and these positive experiences further encourage asking. To apply this, educating standardized patients to communicate positive experiences may encourage future pronoun use. Future directions may include implementing and assessing this curriculum change.

Assessing attitudes and practices of second-year medical students asking for patients’ pronouns in clinical encounters

Abstract Title: Assessing the Effectiveness of the Larner College of Medicine's SNAP Challenge

Background: Food insecurity is a critical public health issue in the United States. Despite the essential role of the Supplemental Nutrition Assistance Program (SNAP) in mitigating food insecurity, many medical professionals lack a deep understanding of its challenges and benefits. The Larner College of Medicine's SNAP Challenge aimed to bridge this gap by having participants live on the average SNAP benefit for Vermont for one day and participate in a week-long series of events addressing food insecurity. This study evaluates the effectiveness of the SNAP Challenge in enhancing Medical Students' and Staff's knowledge and attitudes towards food insecurity.

Methods: Data were collected before and after the challenge and associated events from 36 medical students and one staff member. Surveys assessed five areas on a Likert-scale: understanding of food insecurity, awareness of available resources, empathy towards individuals facing food insecurity, confidence in navigating food insecurity resources, and agreement with the adequacy of SNAP benefits. Descriptive statistics, Welch's t-tests, linear regression, and visualizations were completed using R (version 4.0.5). Participants also provided qualitative feedback on the SNAP Challenge through open-ended survey questions addressing their experiences, learning outcomes, and suggestions for improvement.

Results: The SNAP Challenge significantly improved participants' understanding (mean increase from 2.70 to 3.41, p = 0.0095), awareness (mean increase from 2.50 to 3.53, p = 0.0078), and confidence (mean increase from 2.70 to 3.59, p = 0.0151). Linear regression analysis showed that post-intervention survey time was a significant predictor of higher scores in understanding (β = 0.71, p = 0.012), awareness (β = 1.01, p = 0.008), and confidence (β = 0.85, p = 0.010). Qualitative analysis revealed that participants found planning meals and avoiding hunger to be the most challenging aspects of the SNAP Challenge, and they highlighted the extensive planning required to eat nutritiously on a limited budget.

Conclusion: The SNAP Challenge, coupled with a week of educational events, effectively enhanced participants' understanding, awareness, and confidence in addressing food insecurity. This demonstrates the value of experiential learning as an educational tool in medical training. While empathy and perceptions of SNAP adequacy did not significantly change, the challenge highlighted the importance of sustained interventions to influence deeper empathetic responses and perceptions of food assistance programs. These findings support the integration of experiential learning in medical education to better prepare future healthcare professionals to advocate for and support patients experiencing food insecurity.


Assessing the Effectiveness of the Larner College of Medicine's SNAP Challenge

Introduction: Since 2022, an annual inter-institutional multispecialty interest group retreat and coaching [Virtual Translational Learning and Coaching (VTLC)] program, currently funded by the AMA at Meharry Medical College, has been executed to improve recruitment and alleviate some of the root causes of an ineffectual transition to residency as well as factors impacting recruitment of medical students (MS) to competitive specialties. A survey was carried out to record participants’ perceptions, looking back after graduation or post-match [GPM of the VTLC program]. 




Methods: A survey was given to students who completed the VTLC retreats in 2022 and 2023. Frequency analysis was performed on survey responses. R version 4.3.2 and SPSS version 29 were used to conduct all analyses. 




Results: The retreat was sent to 98 participants from the previous retreats who were GPM or post-match from the medical school program. There was an overall 30% response rate. The perception of GPM was that the VTLC retreat should continue annually to benefit the upcoming medical students (86%); provided information from trusted or reliable source (72%); put an emphasis on growth instead of a fixed mindset (76%); increased awareness of external residency requirements (76%); and increased the awareness of the competitiveness of specialties (79%). GPM felt that the VTLC retreat, with respect to orphan status (lacking academic residencies at home institutions), provides some initial benefits that are otherwise not very easily accessible to students without an academic speciality residency program in their institution (72%); because of emphasis on personal goals (i.e. obtaining a residency position) made them more engaged with medical school activity (65%); helps with the alignment between the goals of UME(all student match) and GME (best students match) by increasing exposure to various specialties so that students can have more choices (63%); 62.5% of GPM reported they were still in touch with their mentor, 82.75% reported they received good career advice, 79.3% reported they were made aware of research opportunities, and 69% increased their individual goal-setting skills. For the GPM that attended brief large coaching classes, their perception was that the coaching class helped increase self-reflection (72%); increased individual goal setting skills (69%); improved self-assessment skills (65%); improved communication skills (65%); and increased self-directed learning skills (62%). 



Conclusion: Overall perceptions were that the VTLC program was beneficial and had a positive effect on GPM participants in the medium term. Longer term studies are necessary to further evaluate this program. 


Assessing the Medium-Term Perception of Medical Students of an Interest Group Coaching Program

Background
An estimated 27.6 million people are victims of human trafficking worldwide. In 2021, the U.S. National Human Trafficking Hotline received 10,359 reports of human trafficking. Victims of human trafficking may be forced into labor, sex trafficking, or involuntary domestic servitude, often enduring severe physical, psychological, and emotional trauma. Traffickers frequently target the most vulnerable, exploiting their lack of resources, stability, or support networks. Due to the complex and critical needs of trafficking victims, healthcare professionals play a vital role in identifying and providing care to these patients. However, many healthcare professionals may feel unequipped or insufficiently trained to identify signs of trafficking and provide resources to those seeking care. This gap in knowledge and training can result in missed opportunities to offer support and resources to victims seeking care.

Methods
In collaboration with the University of Miami’s THRIVE clinic, medical students developed educational resources and compiled them as a module delivered through the Canvas e-learning platform. This module includes an educational seminar, a trauma-informed physical exam guide, local and national resource links, and an optional 20-question quiz. Participants receive a certificate upon module completion. The module is available year-round, with regular reminders sent to encourage participation. Additionally, a clinical advisor and yearly selected student moderators ensure the module remains updated with current information.

Results
Currently, 194 medical students and 78 employees (faculty and staff) are enrolled in the course, with an average quiz score of 98%. Feedback from initial implementation surveys indicated enhanced participant confidence in identifying human trafficking survivors, knowledge of local resources available to survivors, and a greater understanding of the importance of human trafficking training.

Conclusion
To effectively support trafficking patients, healthcare professionals require training to identify signs of trafficking and respond in a sensitive and effective manner. Enhanced training programs are essential for empowering providers to combat human trafficking. Educational resources available through e-learning platforms can benefit medical students, faculty, staff, and other professionals seeking to enhance their knowledge. These courses include modules, seminars, and information on national and local support services. Creating and implementing these courses is straightforward and cost-effective, allowing for trackable progress. However, a current challenge lies in the optional nature of the courses, leading to lower completion rates. Despite this, adopting these courses is feasible and sustainable, providing a comprehensive approach to training healthcare professionals. The goal is to develop a CME-accredited course for professionals to meet Human Trafficking training requirements in states where mandated.

Awareness to Action: Equipping Healthcare Professionals Against Human Trafficking

Background: Female representation in medicine has surged in recent years, yet balancing career aspirations with family planning remains a formidable challenge. Understanding how fertility planning influences career decisions among medical professionals, particularly female physicians, is crucial for optimizing workforce dynamics and individual well-being.

Objective: This study aimed to assess the impact of fertility planning on career choices among medical professionals, identifying influencing factors such as specialization, practice setting, and work-life balance.

Methods: A survey was administered to residents and fellow physicians across various specialties at Cedars-Sinai Medical Center. Data on demographic characteristics, career status, childbearing considerations, workplace support, infertility diagnosis, and fertility preservation exploration were collected and analyzed.

Results: Among the 91 participants, a majority were female (62.6%), with diverse racial backgrounds. Family planning significantly influenced career trajectories, leading to extended career breaks (23.1%), delays in fellowship (18.7%), and specialty switches (14.3%). Participants indicated a median ideal of 2 children. Among the 12 individuals who had children, the median age for their first child was 31.5 years. A significant proportion anticipated or experienced the need to delay childbearing due to career considerations (75.4% and 66.7%, respectively). Dissatisfaction with workplace support for family planning was prevalent (79.1%), despite high interest in fertility benefits (92.6%).

Conclusion: Fertility planning exerts a profound influence on the career decisions and well-being of medical professionals, particularly female doctors. Addressing workplace support gaps and implementing supportive policies are imperative to mitigate the negative impact of fertility-related challenges on career trajectories and individual well-being.

Family Planning and Career Trajectories in Medicine

Abstract Title: 
Identifying Creator Goals and Takeaways from an Antiracism Medical Education Podcast 

Background
The Clinical Problem Solvers Antiracism in Medicine (CPSolvers ARM) Podcast series was created in 2020 to equip listeners at all training levels with the consciousness and tools to practice antiracism in their clinical careers. Compared to other forms of information sharing within academia like conferences and journal publications, podcasting is accessible, entertaining, and allows for an increased degree of nuance. The ideation, planning, and question development for each episode is extensive and involves numerous group discussions as well as a deep dive into relevant peer-reviewed literature and lay press discourse. The goal of this research is to ascertain and clarify the takeaways, intentions, and goals of the podcast from the perspective of its creators. 

Methods
A focus group was conducted with the podcast’s creators. Creators are defined as individuals who have hosted and designed/led at least one CPSolvers ARM Series episode. Participants were recruited via email and were sent a waiver of documentation of consent. The focus group was conducted over zoom with a moderator. In the focus group, participants were asked about the goal of the podcast, their motivators for joining the team, things they have learned from working on the podcast, and what they hope listeners take away from the podcast. The interview audio transcript was then deidentified and extracted for themes by two different reviewers using Dedoose. The reviewers then consolidated their codes with associated representative quotes to generate a joint codebook and to determine overarching themes. 

Results
A total of four out of the eight eligible active podcast creators were present for the focus group. Four key themes were extracted with associated representative quotes. The themes include: Democratizing Antiracism Knowledge, Generative Paradigmatic Shifts in Antiracism Education, Novel Coalition and Community Building, and Theory to Praxis. 

Conclusion
The key themes extracted from the focus group suggest that from the creator’s perspective, key goals of the CPSolvers ARM podcast include making well-researched knowledge about antiracism in medicine more accessible to health care professionals, pushing medical education to include topics of antiracism and health equity more systemically and rigorously in learner curriculums, and encouraging education that stimulates learners towards action. Additionally, creators highlight the community and coalition-building aspect of the podcast as a major personal benefit. This provides insight into the thought process behind an antiracism medical education podcast and highlights the benefits of such a project to both creators and listeners alike.


Identifying Creator Goals and Takeaways from an Antiracism Medical Education Podcast

Background: India has significantly improved Infant mortality since its independence, reducing it from 146 per 1,000 live births in 1950 to 20 per 1000 live births in 2020. Despite this, India continues to face a critical shortage of neonatologists and neonatal intensive care resources, contributing to persistent challenges in reducing neonatal mortality rates. 
Methods: Data from the National Medical Commission (N.M.C.), the National Board of Examinations in Medical Sciences (NBEMS), and the government of India were analyzed to quantify the supply of neonatologists and neonatal intensive care seats across India. Data from the Royal College of Pediatrics and Child Health, Bliss for premature/sick babies, and the National Resident Matching Program were also examined for international comparisons. 
Results: India currently offers 138 seats in Neonatology, mainly 103 Doctorate of Medicine (D.M.) and 36 Diplomate of National Board (DrNB) seats, catering to approximately 24 million annual births. This leads to a ratio of 5.75 seats per million newborns, significantly lower than the optimal ratio observed in developed nations like the United States, which offers 84.7 seats per million newborns. Substantial inter-state variations were also observed. 
Conclusion: Extending the grandfather clause for pediatric professors by an additional decade would lead to increased neonatologists currently while mandating the establishment of neonatology departments as the fourth unit in medical colleges with at least 200 or 250 MBBS seats could potentially increase the number of neonatology seats to 390, substantially improving the neonatologist-to-neonate ratio to 16.25 per million newborns.


Premium content

Exploring Patient Preferences: Clinical Studies Contact Through Non-Electronic Medical Records (EMR)/Other Contact Modalities

Next from AMA Research Challenge 2024

Variables Affecting Duration of One-Leg Standing

Stay up to date with the latest Underline news!

PRESENTATIONS

CONFERENCES

COMPANY

RESOURCES