Thailand

Understanding the reason for emotional support response is crucial for establishing connections between users and emotional support dialogue systems. Previous works mostly focus on generating better responses but ignore interpretability, which is extremely important for constructing reliable dialogue systems. To empower the system with better interpretability, we propose an emotional support response generation scheme, named $\textbf{E}$motion-Focused and $\textbf{S}$trategy-Driven $\textbf{C}$hain-$\textbf{o}$f-$\textbf{T}$hought ($\textbf{ESCoT}$), mimicking the process of $\textit{identifying}$, $\textit{understanding}$, and $\textit{regulating}$ emotions. Specially, we construct a new dataset with ESCoT in two steps: (1) $\textit{Dialogue Generation}$ where we first generate diverse conversation situations, then enhance dialogue generation using richer emotional support strategies based on these situations; (2) $\textit{Chain Supplement}$ where we focus on supplementing selected dialogues with elements such as emotion, stimuli, appraisal, and strategy reason, forming the manually verified chains. Additionally, we further develop a model to generate dialogue responses with better interpretability. We also conduct extensive experiments and human evaluations to validate the effectiveness of the proposed ESCoT and generated dialogue responses. Our dataset, code, and model will be released.

ACL 2024

ESCoT: Towards Interpretable Emotional Support Dialogue Systems

emotional support dialogue

chain-of-thought

dialogue generation

interpretability

poster

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The 62nd Annual Meeting of the Association for Computational Linguistics (ACL 2024) will take place in Bangkok, Thailand from August 11th to 16th, 2024. More information will be announced soon.

Taxonomy Expansion, which relies on modeling concepts and concept relations, can be formulated as a set representation learning task. The generalization of set, fuzzy set, incorporates uncertainty and measures the information within a semantic concept, making it suitable for concept modeling. Existing works usually model sets as vectors or geometric objects such as boxes, which are not closed under set operations. In this work, we propose a sound and efficient formulation of set representation learning based on its volume approximation as a fuzzy set. The resulting embedding framework, \textit{\underline{Fu}zzy \underline{S}et \underline{E}mbedding}, satisfies all set operations and compactly approximates the underlying fuzzy set, hence preserving information while being efficient to learn, relying on minimum neural architecture. We empirically demonstrate the power of FUSE on the task of taxonomy expansion, where FUSE achieves remarkable improvements up to 23% compared with existing baselines. Our work marks the first attempt to understand and efficiently compute the embeddings of fuzzy sets.

FUSE: Measure-Theoretic Compact Fuzzy Set Representation for Taxonomy Expansion

In the rapidly evolving landscape of Large Language Models (LLMs), ensuring robust safety measures is paramount. To meet this crucial need, we propose SALAD-Bench, a safety benchmark specifically designed for evaluating LLMs, attack, and defense methods. Distinguished by its breadth, SALAD-Bench transcends conventional benchmarks through its large scale, rich diversity, intricate taxonomy spanning three levels, and versatile functionalities.SALAD-Bench is crafted with a meticulous array of questions, from standard queries to complex ones enriched with attack, defense modifications and multiple-choice. To effectively manage the inherent complexity, we introduce an innovative evaluators: the LLM-based MD-Judge for QA pairs with a particular focus on attack-enhanced queries, ensuring a seamless, and reliable evaluation. Above components extend SALAD-Bench from standard LLM safety evaluation to both LLM attack and defense methods evaluation, ensuring the joint-purpose utility. Our extensive experiments shed light on the resilience of LLMs against emerging threats and the efficacy of contemporary defense tactics. Data and evaluator are released under https://github.com/OpenSafetyLab/SALAD-BENCH

SALAD-Bench: A Hierarchical and Comprehensive Safety Benchmark for Large Language Models

Knowledge graph reasoning is an important problem for knowledge graphs. In this paper, we propose a novel and principled framework called \textbf{RulE} (stands for {Rul}e {E}mbedding) to effectively leverage logical rules to enhance KG reasoning. Unlike knowledge graph embedding methods, RulE learns rule embeddings from existing triplets and first-order {rules} by jointly representing \textbf{entities}, \textbf{relations} and \textbf{logical rules} in a unified embedding space. Based on the learned rule embeddings, a confidence score can be calculated for each rule, reflecting its consistency with the observed triplets. This allows us to perform logical rule inference in a soft way, thus alleviating the brittleness of logic. On the other hand, RulE injects prior logical rule information into the embedding space, enriching and regularizing the entity/relation embeddings. This makes KGE alone perform better too. RulE is conceptually simple and empirically effective. 
We conduct extensive experiments to verify each component of RulE.
Results on multiple benchmarks reveal that our model outperforms the majority of existing embedding-based and rule-based approaches.

RulE: Knowledge Graph Reasoning with Rule Embedding

Prominent large language models have exhibited human-level performance in many domains, even enabling the derived agents to simulate human and social interactions. While practical works have substantiated the practicability of grounding language agents in sandbox simulation or embodied simulators, current social intelligence benchmarks either stay at the language level or use subjective metrics. In pursuit of a more realistic and objective evaluation, we introduce the Social Tasks in Sandbox Simulation (STSS) benchmark, which assesses language agents objectively at the action level by scrutinizing the goal achievements within the multi-agent simulation.
Additionally, we sample conversation scenarios to build a language-level benchmark to provide an economically prudent preliminary evaluation and align with prevailing benchmarks. To gauge the significance of agent architecture, we implement a target-driven planning (TDP) module as an adjunct to the existing agent. Our evaluative findings highlight that the STSS benchmark is challenging for state-of-the-art language agents. Furthermore, it effectively discriminates between distinct language agents, suggesting its usefulness as a benchmark for evaluating both language models and agent architectures. Our code is available at https://github.com/wcx21/Social-Tasks-in-Sandbox-Simulation.

Towards Objectively Benchmarking Social Intelligence of Language Agents at the Action Level

Recent work has embodied LLMs as agents, allowing them to access tools, perform actions, and interact with external content (e.g., emails or websites). However, external content introduces the risk of indirect prompt injection (IPI) attacks, where malicious instructions are embedded within the content processed by LLMs, aiming to manipulate these agents into executing detrimental actions against users. Given the potentially severe consequences of such attacks, establishing benchmarks to assess and mitigate these risks is imperative.

In this work, we introduce InjecAgent, a benchmark designed to assess the vulnerability of tool-integrated LLM agents to IPI attacks. InjecAgent comprises 1,054 test cases covering 17 different user tools and 62 attacker tools. We categorize attack intentions into two primary types: direct harm to users and exfiltration of private data. We conduct a comprehensive evaluation of 30 different LLM agents and show that agents are vulnerable to IPI attacks, with ReAct-prompted GPT-4 vulnerable to attacks 24% of the time. Further investigation into an enhanced setting, where the attacker instructions are reinforced with a hacking prompt, shows additional increases in success rates. Our findings raise questions about the widespread deployment of LLM Agents.

InjecAgent: Benchmarking Indirect Prompt Injections in Tool-Integrated Large Language Model Agents

Mitigating the generation of contradictory responses poses a substantial challenge in dialogue response generation. The quality and quantity of available contradictory response data play a vital role in suppressing these contradictions, offering two significant benefits. First, having access to large contradiction data enables a comprehensive examination of their characteristics. Second, data-driven methods to mitigate contradictions may be enhanced with large-scale contradiction data for training. Nevertheless, no attempt has been made to build an extensive collection of model-generated contradictory responses. In this paper, we build a large dataset of response generation models' contradictions for the first time. Then, we acquire valuable insights into the characteristics of model-generated contradictions through an extensive analysis of the collected responses. Lastly, we also demonstrate how this dataset substantially enhances the performance of data-driven contradiction suppression methods.

A Large Collection of Model-generated Contradictory Responses for Consistency-aware Dialogue Systems

Large language models (LLMs) produce hallucinated text, compromising their practical utility in professional contexts. To assess the reliability of LLMs, numerous initiatives have developed benchmark evaluations for hallucination phenomena. However, they often employ constrained generation techniques to produce the evaluation dataset due to cost and time limitations. For instance, this may involve employing directed hallucination induction or deliberately modifying authentic text to generate hallucinations. These are not congruent with the unrestricted text generation demanded by real-world applications. Furthermore, a well-established Chinese-language dataset dedicated to the evaluation of hallucinations is presently lacking. Consequently, we have developed an Unconstrained Hallucination Generation Evaluation (UHGEval) benchmark, containing hallucinations generated by LLMs with minimal restrictions. Concurrently, we have established a comprehensive benchmark evaluation framework to aid subsequent researchers in undertaking scalable and reproducible experiments. We have also evaluated prominent Chinese LLMs and the GPT series models to derive insights regarding hallucination.

UHGEval: Benchmarking the Hallucination of Chinese Large Language Models via Unconstrained Generation

In order for large language model (LLM)-based assistants to effectively adapt to evolving information needs, it must be possible to update their factual knowledge through continued training on new data. The standard recipe for doing so involves continued pre-training on new documents followed by instruction-tuning on question-answer (QA) pairs. However, we find that LLMs trained with this recipe struggle to answer questions, even though the perplexity of documents is minimized. We found that QA pairs are generally straightforward, while documents are more complex, weaving many factual statements together in an intricate manner. Therefore, we hypothesize that it is beneficial to expose LLMs to QA pairs before continued pre-training on documents so that the process of encoding knowledge from complex documents takes into account how this knowledge is accessed through questions. Based on this, we propose pre-instruction-tuning (PIT), a method that instruction-tunes on questions prior to training on documents. This contrasts with standard instruction-tuning, which learns how to extract knowledge after training on documents. Extensive experiments and ablation studies demonstrate that pre-instruction-tuning significantly enhances the ability of LLMs to absorb knowledge from new documents, outperforming standard instruction-tuning by 17.8%.

Instruction-tuned Language Models are Better Knowledge Learners

Although achieving promising performance, recent analyses show that current generative large language models (LLMs) may still capture dataset biases and utilize them for generation, leading to poor generalizability and harmfulness of LLMs. However, due to the diversity of dataset biases and the over-optimization problem, previous prior-knowledge-based debiasing methods and fine-tuning-based debiasing methods may not be suitable for current LLMs.To address this issue, we explore combining active learning with the causal mechanisms and propose a casual-guided active learning (CAL) framework, which utilizes LLMs itself to automatically and autonomously identify informative biased samples and induce the bias patterns. Then a cost-effective and efficient in-context learning based method is employed to prevent LLMs from utilizing dataset biases during generation.Experimental results show that CAL can effectively recognize typical biased instances and induce various bias patterns for debiasing LLMs.

Causal-Guided Active Learning for Debiasing Large Language Models

Large language models (LLMs) are known to effectively perform tasks by simply observing few exemplars. However, in low-resource languages, obtaining such hand-picked exemplars can still be challenging, where unsupervised techniques may be necessary. Moreover, competent generative capabilities of LLMs are observed only in high-resource languages, while their performances among under-represented languages fall behind due to pre-training data imbalance. To elicit LLMs' ability onto low-resource languages without any supervised data, we propose to assemble synthetic exemplars from a diverse set of high-resource languages to prompt the LLMs to translate from any language into English. These prompts are then used to create intra-lingual exemplars to perform tasks in the target languages. Our unsupervised prompting method performs on par with supervised few-shot learning in LLMs of different sizes for translations between English and 13 Indic and 21 African low-resource languages. We also show that fine-tuning a 7B model on data generated from our method helps it perform competitively with a 175B model. In non-English translation tasks, our method even outperforms supervised prompting by up to 3 chrF++ in many low-resource languages. When evaluated on zero-shot multilingual summarization, our method surpasses other English-pivoting baselines by up to 4 ROUGE-L and is also favored by GPT-4.

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ESCoT: Towards Interpretable Emotional Support Dialogue Systems

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FUSE: Measure-Theoretic Compact Fuzzy Set Representation for Taxonomy Expansion

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