Thailand

Stickers, while widely recognized for enhancing empathetic communication in online interactions, remain underexplored in current empathetic dialogue research, notably due to the challenge of a lack of comprehensive datasets. In this paper, we introduce the Agent for STICKERCONV (Agent4SC), which uses collaborative agent interactions to realistically simulate human behavior with sticker usage, thereby enhancing multimodal empathetic communication. Building on this foundation, we develop a multimodal empathetic dialogue dataset, STICKERCONV, comprising 12.9K dialogue sessions, 5.8K unique stickers, and 2K diverse conversational scenarios. This dataset serves as a benchmark for multimodal empathetic generation. To advance further, we propose PErceive and Generate Stickers (PEGS), a multimodal empathetic response generation framework, complemented by a comprehensive set of empathy evaluation metrics based on LLM. Our experiments demonstrate PEGS&#39;s effectiveness in generating contextually relevant and emotionally resonant multimodal empathetic responses, contributing to the advancement of more nuanced and engaging empathetic dialogue systems.

ACL 2024

STICKERCONV: Generating Multimodal Empathetic Responses from Scratch

multimodal empathetic response

llm-based agent

multimodal large language models

Stickers, while widely recognized for enhancing empathetic communication in online interactions, remain underexplored in current empathetic dialogue research, notably due to the challenge of a lack of comprehensive datasets. In this paper, we introduce the Agent for STICKERCONV (Agent4SC), which uses collaborative agent interactions to realistically simulate human behavior with sticker usage, thereby enhancing multimodal empathetic communication. Building on this foundation, we develop a multimodal empathetic dialogue dataset, STICKERCONV, comprising 12.9K dialogue sessions, 5.8K unique stickers, and 2K diverse conversational scenarios. This dataset serves as a benchmark for multimodal empathetic generation. To advance further, we propose PErceive and Generate Stickers (PEGS), a multimodal empathetic response generation framework, complemented by a comprehensive set of empathy evaluation metrics based on LLM. Our experiments demonstrate PEGS's effectiveness in generating contextually relevant and emotionally resonant multimodal empathetic responses, contributing to the advancement of more nuanced and engaging empathetic dialogue systems.

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The 62nd Annual Meeting of the Association for Computational Linguistics (ACL 2024) will take place in Bangkok, Thailand from August 11th to 16th, 2024. Our Virtual Poster Sessions will take place online Thursday, August 22, 2024.

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The 62nd Annual Meeting of the Association for Computational Linguistics (ACL 2024) will take place in Bangkok, Thailand from August 11th to 16th, 2024. More information will be announced soon.

Two principles: the complementary principle and the consensus principle are widely acknowledged in the literature of multi-view learning. However, the current design of multi-head self-attention, an instance of multi-view learning, prioritizes the complementarity while ignoring the consensus. To address this problem, we propose an enhanced multi-head self-attention (EMHA). First, to satisfy the complementary principle, EMHA removes the one-to-one mapping constraint among queries and keys in multiple subspaces and allows each query to attend to multiple keys. On top of that, we develop a method to fully encourage consensus among heads by introducing two interaction models, namely inner-subspace interaction and cross-subspace interaction. Extensive experiments on a wide range of language tasks (e.g., machine translation, abstractive summarization and grammar correction, language modeling), show its superiority, with a very modest increase in model size. Our code would be available at: https://github.com/zhengkid/EIT-Enhanced-Interactive-Transformer.

EIT: Enhanced Interactive Transformer

The unparalleled performance of closed-sourced ChatGPT has sparked efforts towards its democratization, with notable strides made by leveraging real user and ChatGPT dialogues, as evidenced by Vicuna. However, due to challenges in gathering dialogues involving human participation, current endeavors like Baize and UltraChat rely on ChatGPT conducting roleplay to simulate humans based on instructions, resulting in overdependence on seeds, diminished human-likeness, limited topic diversity, and an absence of genuine multi-round conversational dynamics. To address the above issues, we propose a paradigm to simulate human behavior better and explore the benefits of incorporating more human-like questions in multi-turn conversations. Specifically, we directly target human questions extracted from genuine human-machine conversations as a learning goal and provide a novel user simulator called `Socratic`. The experimental results show our response model, `PlatoLM`, achieves SoTA performance among LLaMA-based 7B models in MT-Bench. Our findings further demonstrate that our method introduces highly human-like questioning patterns and rich topic structures, which can teach the response model better than previous works in multi-round conversations.

PlatoLM: Teaching LLMs in Multi-Round Dialogue via a User Simulator

Brain-inspired Spiking Neural Network (SNN) has demonstrated its effectiveness and efficiency in vision, natural language, and speech understanding tasks, indicating their capacity to "see", "listen", and "read". In this paper, we design SpikeVoice, which performs high-quality Text-To-Speech (TTS) via SNN, to explore the potential of SNN to “speak”. A major obstacle to using SNN for such generative tasks lies in the demand for models to grasp long-term dependencies. The serial nature of spiking neurons, however, leads to the invisibility of information at future spiking time steps, limiting SNN models to capture sequence dependencies solely within the same time step. We term this phenomenon "partial-time dependency". To address this issue, we introduce Spiking Temporal-Sequential Attention (STSA) in the SpikeVoice. To the best of our knowledge, SpikeVoice is the first TTS work in the SNN field. We perform experiments using four well-established datasets that cover both Chinese and English languages, encompassing scenarios with both single-speaker and multi-speaker configurations. The results demonstrate that SpikeVoice can achieve results comparable to Artificial Neural Networks (ANN) with only $10.5\%$ energy consumption of ANN. Both our demo and code are available as supplementary material.

SpikeVoice: High-Quality Text-to-Speech Via Efficient Spiking Neural Network

End-to-end speech translation (ST) presents notable disambiguation challenges as it necessitates simultaneous cross-modal and cross-lingual transformations. While word sense disambiguation is an extensively investigated topic in textual machine translation, the exploration of disambiguation strategies for ST models remains limited. Addressing this gap, this paper introduces the concept of speech sense disambiguation (SSD), specifically emphasizing homophones - words pronounced identically but with different meanings. 
To facilitate this, we first create a comprehensive homophone dictionary and an annotated dataset rich with homophone information established based on speech-text alignment. Building on this unique dictionary, we introduce AmbigST, an innovative homophone-aware contrastive learning approach that integrates a homophone-aware masking strategy. Our experiments on different MuST-C and CoVoST ST benchmarks demonstrate that AmbigST sets new performance standards. Specifically, it achieves SOTA results on BLEU scores for English to German, Spanish, and French ST tasks, underlining its effectiveness in reducing speech sense ambiguity. 
Data, code and scripts are freely available at https://github.com/ytf-philp/AmbigST.

Speech Sense Disambiguation: Tackling Homophone Ambiguity in End-to-End Speech Translation

In this paper we address the task of summarizing television shows, which touches key areas in AI research: complex reasoning, multiple modalities, and long narratives. We present a modular approach where separate components perform specialized sub-tasks which we argue affords greater flexibility compared to end-to-end methods. Our modules involve detecting scene boundaries, reordering scenes so as to minimize the number of cuts between different events, converting visual information to text, summarizing the dialogue in each scene, and fusing the scene summaries into a final summary for the entire episode. We also present a new metric, PRISMA (**P**recision and **R**ecall Evaluat**i**on of **s**ummary F**a**cts), to measure both precision and recall of generated summaries, which we decompose into atomic facts. Tested on the recently released SummScreen3D dataset (Papalampidi & Lapata, 2023), our method produces higher quality summaries than comparison models, as measured with ROUGE and our new fact-based metric.

A Modular Approach for Multimodal Summarization of TV Shows

Plain language summarization with LLMs can be useful for improving textual accessibility of technical content. But how factual are these summaries in a high-stakes domain like medicine? This paper presents FactPICO, a factuality benchmark for plain language summarization of medical texts describing randomized controlled trials (RCTs), which are the basis of evidence-based medicine and can directly inform patient treatment. FactPICO consists of 345 plain language summaries of RCT abstracts generated from three LLMs (i.e., GPT-4, Llama-2, and Alpaca), with fine-grained evaluation and natural language rationales from experts. We assess the factuality of critical elements of RCTs in those summaries: Populations, Interventions, Comparators, Outcomes (PICO), as well as the reported findings concerning these. We also evaluate the correctness of the extra information (e.g., explanations) added by LLMs. Using FactPICO, we benchmark a range of existing factuality metrics, including the newly devised ones based on LLMs. We find that plain language summarization of medical evidence is still challenging, especially when balancing between simplicity and factuality, and that existing metrics correlate poorly with expert judgments on the instance level.

FactPICO: Factuality Evaluation for Plain Language Summarization of Medical Evidence

Recent developments in balancing the usefulness and safety of Large Language Models (LLMs) have raised a critical question: Are mainstream NLP tasks adequately aligned with safety consideration? Our study, focusing on safety-sensitive documents obtained through adversarial attacks, reveals significant disparities in the safety alignment of various NLP tasks. For instance, LLMs can effectively summarize malicious long documents but often refuse to translate them. This discrepancy highlights a previously unidentified vulnerability: attacks exploiting tasks with weaker safety alignment, like summarization, can potentially compromise the integrity of tasks traditionally deemed more robust, such as translation and question-answering (QA). Moreover, the concurrent use of multiple NLP tasks with lesser safety alignment increases the risk of LLMs inadvertently processing harmful content. We demonstrate these vulnerabilities in various safety-aligned LLMs, particularly Llama2 models, Gemini and GPT-4, indicating an urgent need for strengthening safety alignments across a broad spectrum of NLP tasks.

Safety Alignment in NLP Tasks: Weakly Aligned Summarization as an In-Context Attack

Despite known differences between reading and listening in the brain, recent work has shown that text-based language models predict both text-evoked and speech-evoked brain activity to an impressive degree. This poses the question of what types of information language models truly predict in the brain. We investigate this question via a direct approach, in which we systematically remove specific low-level stimulus features (textual, speech, and visual) from language model representations to assess their impact on alignment with fMRI brain recordings during reading and listening. Comparing these findings with speech-based language models reveals starkly different effects of low-level features on brain alignment. While text-based models show reduced alignment in early sensory regions post-removal, they retain significant predictive power in late language regions. In contrast, speech-based models maintain strong alignment in early auditory regions even after feature removal but lose all predictive power in late language regions. These results suggest that speech-based models provide insights into additional information processed by early auditory regions, but caution is needed when using them to model processing in late language regions. We make our code publicly available. [https://github.com/subbareddy248/speech-llm-brain]

Speech language models lack important brain-relevant semantics

Large language models (LLMs) are increasingly prevalent in conversational systems due to their advanced understanding and generative capabilities in general contexts. However, their effectiveness in task-oriented dialogues (TOD), which requires not only response generation but also effective dialogue state tracking (DST) within specific tasks and domains, remains less satisfying. In this work, we propose a novel approach FnCTOD for solving DST with LLMs through function calling. This method improves zero-shot DST, allowing adaptation to diverse domains without extensive data collection or model tuning. Our experimental results demonstrate that our approach achieves exceptional performance with both modestly sized open-source and also proprietary LLMs: with in-context prompting it enables various 7B or 13B parameter models to surpass the previous state-of-the-art (SOTA) achieved by ChatGPT, and improves ChatGPT's performance beating the SOTA by 5.6% average joint goal accuracy (JGA). Individual model results for GPT-3.5 and GPT-4 are boosted by 4.8% and 14%, respectively. We also show that by fine-tuning on a small collection of diverse task-oriented dialogues, we can equip modestly sized models, specifically a 13B parameter LLaMA2-Chat model, with function-calling capabilities and DST performance comparable to ChatGPT while maintaining their chat capabilities. We have made the code publicly available at https://github.com/facebookresearch/FnCTOD.

Large Language Models as Zero-shot Dialogue State Tracker through Function Calling

Dialogue State Tracking (DST) is designed to monitor the evolving dialogue state in the conversations and plays a pivotal role in developing task-oriented dialogue systems. However, obtaining the annotated data for the DST task is usually a costly endeavor. In this paper, we focus on employing LLMs to generate dialogue data to reduce dialogue collection and annotation costs. Specifically, GPT-4 is used to simulate the user and agent interaction, generating thousands of dialogues annotated with DST labels. Then a two-stage fine-tuning on LLaMA 2 is performed on the generated data and the real data for the DST prediction. Experimental results on two public DST benchmarks show that with the generated dialogue data, our model performs better than the baseline trained solely on real data. In addition, our approach is also capable of adapting to the dynamic demands in real-world scenarios, generating dialogues in new domains swiftly. After replacing dialogue segments in any domain with the corresponding generated ones, the model achieves comparable performance to the model trained on real data. The source code and generated dialogue data are available at https://github.com/ParticleMedia/LUAS.

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