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Tuning language models for dialogue generation has been a prevalent paradigm for building capable dialogue agents. Yet, traditional tuning narrowly views dialogue generation as resembling other language generation tasks, ignoring the role disparities between two speakers and the multi-round interactive process that dialogues ought to be. Such a manner often leads to unsatisfactory chat consistency for the built agent. In this work, we emphasize the interactive, communicative nature of dialogue and argue that it is more feasible to model the speaker roles of agent and user separately, enabling the agent to adhere to its role consistently. With this in mind, we propose an efficient Multi-round Interactive Dialogue Tuning (Midi-Tuning) framework. It models the agent and user individually with two adapters built upon large language models. The adapters make use of respective utterances round by round in alternating order and they are tuned via a round-level memory caching mechanism. Extensive experiments demonstrate that, our framework performs superior to traditional fine-tuning and harbors the tremendous potential for improving dialogue consistency.

ACL 2024

Instruct Once, Chat Consistently in Multiple Rounds: An Efficient Tuning Framework for Dialogue

efficient tuning

dialogue consistency

dialogue generation

poster

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The 62nd Annual Meeting of the Association for Computational Linguistics (ACL 2024) will take place in Bangkok, Thailand from August 11th to 16th, 2024. Our Virtual Poster Sessions will take place online Thursday, August 22, 2024.

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The 62nd Annual Meeting of the Association for Computational Linguistics (ACL 2024) will take place in Bangkok, Thailand from August 11th to 16th, 2024. More information will be announced soon.

We consider two popular approaches to Knowledge
Graph Completion (KGC): textual models
that rely on textual entity descriptions, and
structure-based models that exploit the connectivity
structure of the Knowledge Graph
(KG). Preliminary experiments show that these
approaches have complementary strengths:
structure-based models perform exceptionally
well when the gold answer is easily reachable
from the query head in the KG, while textual
models exploit descriptions to give good
performance even when the gold answer is
not easily reachable. In response, we propose
DynaSemble, a novel method for learning
query-dependent ensemble weights to combine
these approaches by using the distributions of
scores assigned by the models in the ensemble
to all candidate entities. DynaSemble achieves
state-of-the-art results on three standard KGC
datasets, with up to 6.8 pt MRR and 8.3 pt
Hits@1 gains over the best baseline model for
the WN18RR dataset.

DynaSemble: Dynamic Ensembling of Textual and Structure-Based Models for Knowledge Graph Completion

Human gaze data provide cognitive information that reflect human language comprehension and has been effectively integrated into a variety of natural language processing (NLP) tasks, demonstrating improved performance over corresponding plain text-based models. In this work, we propose to integrate a gaze module into pre-trained language models (LMs) at the fine-tuning stage to improve their capabilities to learn representations that are grounded in human language processing. This is done by extending the conventional purely text-based fine-tuning objective with an auxiliary loss to exploit cognitive signals. The gaze module is only included during training, retaining compatibility with existing pre-trained LM-based pipelines. We evaluate the proposed approach using two distinct pre-trained LMs on the GLUE benchmark and observe that the proposed model improves performance compared to both standard fine-tuning and traditional text augmentation baselines.

Fine-Tuning Pre-Trained Language Models with Gaze Supervision

Incremental models that process sentences one token at a time will sometimes encounter points where more than one interpretation is possible. Causal models are forced to output one interpretation and continue, whereas models that can revise may edit their previous output as the ambiguity is resolved. In this work, we look at how restart-incremental Transformers build and update internal states, in an effort to shed light on what processes cause revisions not viable in autoregressive models. We propose an interpretable way to analyse the incremental states, showing that their sequential structure encodes information on the garden path effect and its resolution. Our method brings insights on various bidirectional encoders for contextualised meaning representation and dependency parsing, contributing to show their advantage over causal models when it comes to revisions.

When Only Time Will Tell: Interpreting How Transformers Process Local Ambiguities Through the Lens of Restart-Incrementality

In proactive dialogue, the challenge lies not just in generating responses but in steering conversations toward predetermined goals, a task where Large Language Models (LLMs) typically struggle due to their reactive nature. Traditional approaches to enhance dialogue planning in LLMs, ranging from elaborate prompt engineering to the integration of policy networks, either face efficiency issues or deliver suboptimal performance. Inspired by the dual-process theory in psychology, which identifies two distinct modes of thinking—intuitive (fast) and analytical (slow), we propose the Dual-Process Dialogue Planning (DPDP) framework. DPDP embodies this theory through two complementary planning systems: an instinctive policy model for familiar contexts and a deliberative Monte Carlo Tree Search (MCTS) mechanism for complex, novel scenarios. This dual strategy is further coupled with a novel two-stage training regimen: offline Reinforcement Learning for robust initial policy model formation followed by MCTS-enhanced on-the-fly learning, which ensures a dynamic balance between efficiency and strategic depth. Our empirical evaluations across diverse dialogue tasks affirm DPDP's superiority in achieving both high-quality dialogues and operational efficiency, outpacing existing methods.

Planning Like Human: A Dual-process Framework for Dialogue Planning

Recent work on dialogue-based collaborative plan acquisition (CPA) has suggested that Theory of Mind (ToM) modelling can improve missing knowledge prediction in settings with asymmetric skill-sets and knowledge. Although ToM was claimed to be important for effective collaboration, its real impact on this novel task remains under-explored. By representing plans as graphs and by exploiting task-specific constraints we show that, as performance on CPA nearly doubles when predicting one's own missing knowledge, the improvements due to ToM modelling diminish. This phenomenon persists even when evaluating existing baseline methods. To better understand the relevance of ToM for CPA, we report a principled performance comparison of models with and without ToM features. Results across different models and ablations consistently suggest that learned ToM features are indeed more likely to reflect latent patterns in the data with no perceivable link to ToM. This finding calls for a deeper understanding of the role of ToM in CPA and beyond, as well as new methods for modelling and evaluating mental states in computational collaborative agents.

Limits of Theory of Mind Modelling in Dialogue-Based Collaborative Plan Acquisition

In response to the escalating demand for digital human representations, progress has been made in the generation of realistic human gestures from given speeches. Despite the remarkable achievements of recent research, the generation process frequently includes unintended, meaningless, or non-realistic gestures. To address this challenge, we propose a gesture translation paradigm, GesTran, which leverages large language models (LLMs) to deepen the understanding of the connection between speech and gesture and sequentially generates human gestures by interpreting gestures as a unique form of body language. The primary stage of the proposed framework employs a transformer-based auto-encoder network to encode human gestures into discrete symbols. Following this, the subsequent stage utilizes a pre-trained LLM to decipher the relationship between speech and gesture, translating the speech into gesture by interpreting the gesture as unique language tokens within the LLM. Our method has demonstrated state-of-the-art performance improvement through extensive and impartial experiments conducted on public TED and TED-Expressive datasets.

LLM Knows Body Language, Too: Translating Speech Voices into Human Gestures

Spoken language understanding (SLU) inevitably suffers from error propagation from automatic speech recognition (ASR) in actual scenarios. Some recent works attempt to alleviate this issue through contrastive learning. However, they (1) sample negative pairs incorrectly in pre-training; (2) only focus on implicit metric learning while neglecting explicit erroneous predictions; (3) treat manual and ASR transcripts indiscriminately. In this paper, we propose a novel framework termed $\textbf{PCAD}$, which can calibrate bias and errors and achieve adaptive-balanced decoupling training. Specifically, PCAD utilizes a prototype-based loss to aggregate label and prediction priors and calibrate bias and error-prone semantics for better inter-class discrimination and intra-class consistency. We theoretically analyze the effect of this loss on robustness enhancement. Further, we leverage a teacher-student model for asymmetric decoupling training between different transcripts and formulate a novel gradient-sensitive exponential moving averaging (GS-EMA) algorithm for adaptive balance of accuracy and robustness. Experiments on three datasets show that PCAD significantly outperforms existing approaches and achieves new state-of-the-art performance.

PCAD: Towards ASR-Robust Spoken Language Understanding via Prototype Calibration and Asymmetric Decoupling

Search-based dialog models typically re-encode the dialog history at every turn, incurring high cost.
Curved Contrastive Learning, a representation learning method that encodes relative distances between utterances into the embedding space via a bi-encoder, has recently shown promising results for dialog modeling at far superior efficiency.
While high efficiency is achieved through independently encoding utterances, this ignores the importance of contextualization. 
To overcome this issue, this study introduces triple-encoders, which efficiently compute distributed utterance mixtures from these independently encoded utterances through a novel hebbian inspired co-occurrence learning objective in a self-organizing manner, without using any weights, i.e., merely through local interactions. Empirically, we find that triple-encoders lead to a substantial improvement over bi-encoders, and even to better zero-shot generalization than single-vector representation models without requiring re-encoding. Our code (https://github.com/UKPLab/acl2024-triple-encoders) and model (https://huggingface.co/UKPLab/triple-encoders-dailydialog) are publicly available.

Triple-Encoders: Representations That Fire Together, Wire Together

Large Language Models (LLMs) exhibit robust problem-solving capabilities for diverse tasks. However, most LLM-based agents are designed as specific task solvers with sophisticated prompt engineering, rather than agents capable of learning and evolving through interactions. These task solvers necessitate manually crafted prompts to inform task rules and regulate LLM behaviors, inherently incapacitating to address complex dynamic scenarios e.g., large interactive games. In light of this, we propose Agent-Pro: an LLM-based Agent with Policy-level Reflection and Optimization that can learn a wealth of expertise from interactive experiences and progressively elevate its behavioral policy. Specifically, it involves a dynamic belief generation and reflection process for policy evolution. Rather than action-level reflection, Agent-Pro iteratively reflects on past trajectories and beliefs, "fine-tuning" its irrational beliefs for a better policy. Moreover, a depth-first search is employed for policy optimization, ensuring continual enhancement in policy payoffs. Agent-Pro is evaluated across two games: Blackjack and Texas Hold’em, outperforming vanilla LLM and specialized models. Our results show Agent-Pro can learn and evolve in complex and dynamic scenes, which also benefits numerous LLM-based applications.

Agent-Pro: Learning to Evolve via Policy-Level Reflection and Optimization

Software development is a complex task that necessitates cooperation among multiple members with diverse skills. Numerous studies used deep learning to improve specific phases in a waterfall model, such as design, coding, and testing. However, the deep learning model in each phase requires unique designs, leading to technical inconsistencies across various phases, which results in a fragmented and ineffective development process. In this paper, we introduce ChatDev, a chat-powered software development framework in which specialized agents driven by large language models (LLMs) are guided in what to communicate (via chat chain) and how to communicate (via communicative dehallucination). These agents actively contribute to the design, coding, and testing phases through unified language-based communication, with solutions derived from their multi-turn dialogues. We found their utilization of natural language is advantageous for system design, and communicating in programming language proves helpful in debugging. This paradigm demonstrates how linguistic communication facilitates multi-agent collaboration, establishing language as a unifying bridge for autonomous task-solving among LLM agents. The code and data are available at https://github.com/OpenBMB/ChatDev.

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Instruct Once, Chat Consistently in Multiple Rounds: An Efficient Tuning Framework for Dialogue

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DynaSemble: Dynamic Ensembling of Textual and Structure-Based Models for Knowledge Graph Completion

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