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Task-oriented dialogue (TOD) systems are predominantly designed to be composed of several functional modules (e.g. dialogue state tracker, dialogue policy, natural language generation) whether they are pipeline or end-to-end architectures. However, this modular design not only heavily relies on massive fully-annotated data, but also suffers from many intrinsic drawbacks, such as serious error accumulation, poor generalization ability, high customization cost, and low fault tolerance rate. In this paper, we rethink the architecture of the task-oriented dialogue systems and propose a novel fully zero-shot autonomous TOD agent, named AutoTOD, where all the delicate modules in traditional TOD systems are deprecated and all it needs is a general-purpose instruction-following language model (e.g. GPT-4). AutoTOD only leverages a simple instruction schema consisting of the description of tasks and external APIs, and can autonomously decide what to do at each dialogue turn, including asking for information, calling APIs, summarizing API results, and correcting previous mistakes. Moreover, we propose a simulation-based evaluation framework to better validate the abilities of TOD models in real-life scenarios. Extensive experiments conducted on the MultiWOZ and SGD datasets show the superior task completion ability and flexible language skills of AutoTOD.

ACL 2024

Rethinking Task-Oriented Dialogue Systems: From Complex Modularity to Zero-Shot Autonomous Agent

instruction-following language model

zero-shot autonomous tod agent

task-oriented dialogue system

poster

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The 62nd Annual Meeting of the Association for Computational Linguistics (ACL 2024) will take place in Bangkok, Thailand from August 11th to 16th, 2024. More information will be announced soon.

Semantic entity recognition is an important task in the field of visually-rich document understanding. It distinguishes the semantic types of text by analyzing the position relationship between text nodes and the relation between text content. The existing document understanding models mainly focus on entity categories while ignoring the extraction of entity boundaries. We build a novel hypergraph attention document semantic entity recognition framework, HGA, which uses hypergraph attention to focus on entity boundaries and entity categories at the same time. It can conduct a more detailed analysis of the document text representation analyzed by the upstream model and achieves a better performance of semantic information. We apply this method on the basis of GraphLayoutLM to construct a new semantic entity recognition model HGALayoutLM. Our experiment results on FUNSD, CORD, XFUND and SROIE show that our method can effectively improve the performance of semantic entity recognition tasks based on the original model. The results of HGALayoutLM on FUNSD and XFUND reach the new state-of-the-art results.

Hypergraph based Understanding for Document Semantic Entity Recognition

Large Language Models (LLMs) demonstrate remarkable potential across various domains; however, they exhibit a significant performance gap in Information Extraction (IE). Note that high-quality instruction data is the vital key for enhancing the specific capabilities of LLMs, while current IE datasets tend to be small in scale, fragmented, and lack standardized schema. To this end, we introduce IEPile, a comprehensive bilingual (English and Chinese) IE instruction corpus, which contains approximately 0.32B tokens. We construct IEPile by collecting and cleaning 33 existing IE datasets, and introduce schema-based instruction generation to unearth a large-scale corpus. Experimentally, IEPile enhance the performance of LLMs for IE, with notable improvements in zero-shot generalization. We open-source the resource and pre-trained models, hoping to provide valuable support to the NLP community.

IEPile: Unearthing Large Scale Schema-Conditioned Information Extraction Corpus

Facts extraction is pivotal for constructing knowledge graphs. Recently, the increasing demand for temporal facts in downstream tasks has led to the emergence of the task of temporal fact extraction. In this paper, we specifically address the extraction of temporal facts from natural language text. Previous studies fail to handle the challenge of establishing time-to-fact correspondences in complex sentences. To overcome this hurdle, we propose a timeline-based sentence decomposition strategy using large language models (LLMs) with in-context learning, ensuring a fine-grained understanding of the timeline associated with various facts. In addition, we evaluate the performance of LLMs for direct temporal fact extraction and get unsatisfactory results. To this end, we introduce TSDRE, a method that incorporates the decomposition capabilities of LLMs into the traditional fine-tuning of smaller pre-trained language models (PLMs). To support the evaluation, we construct ComplexTRED, a complex temporal fact extraction dataset. Our experiments show that TSDRE achieves state-of-the-art results on both HyperRED-Temporal and ComplexTRED datasets.

Timeline-based Sentence Decomposition with In Context Learning for Temporal Fact Extraction

Zero-shot cross-lingual spoken language understanding (SLU) can promote the globalization application of dialog systems, which has attracted increasing attention. While current code-switching based cross-lingual SLU frameworks have shown promising results, they (i) predominantly utilize contrastive objectives to model hard alignment, which may disrupt the inherent structure within sentences of each language; and (ii) focus optimization objectives solely on the original sentences, neglecting the relation between original sentences and code-switched sentences, which may hinder contextualized embeddings from further alignment. In this paper, we propose a novel framework dubbed REPE (short for Representation-Level and Prediction-Level Alignment), which leverages both code-switched and original sentences to achieve multi-level alignment. Specifically, REPE introduces optimal transport to facilitate soft alignment between the representations of code-switched and original sentences, thereby preserving structural integrity as much as possible. Moreover, REPE adopts multi-view learning to enforce consistency regularization between the prediction of the two sentences, aligning them into a more refined language-invariant space. Based on this, we further incorporate a self-distillation layer to boost the robustness of REPE. Extensive experiments on two benchmarks across ten languages demonstrate the superiority of the proposed REPE framework.

Code-Switching Can be Better Aligners: Advancing Cross-Lingual SLU through Representation-Level and Prediction-Level Alignment

Chomsky and others have very directly claimed that large language models (LLMs) are equally capable of learning languages that are possible and impossible for humans to learn. However, there is very little published experimental evidence to support such a claim. Here, we develop a set of synthetic impossible languages of differing complexity, each designed by systematically altering English data with unnatural word orders and grammar rules. These languages lie on an impossibility continuum: at one end are languages that are inherently impossible, such as random and irreversible shuffles of English words, and on the other, languages that may not be intuitively impossible but are often considered so in linguistics, particularly those with rules based on counting word positions. We report on a wide range of evaluations to assess the capacity of GPT-2 small models to learn these uncontroversially impossible languages, and crucially, we perform these assessments at various stages throughout training to compare the learning process for each language. Our core finding is that GPT-2 struggles to learn impossible languages when compared to English as a control, challenging the core claim. More importantly, we hope our approach opens up a productive line of inquiry in which different LLM architectures are tested on a variety of impossible languages in an effort to learn more about how LLMs can be used as tools for these cognitive and typological investigations.

Mission: Impossible Language Models

Subtitling plays a crucial role in enhancing the accessibility of audiovisual content and encompasses three primary subtasks: translating spoken dialogue, segmenting translations into concise textual units, and estimating timestamps that govern their on-screen duration. Past attempts to automate this process rely, to varying degrees, on automatic transcripts, employed diversely for the three subtasks. In response to the acknowledged limitations associated with this reliance on transcripts, recent research has shifted towards transcription-free solutions for translation and segmentation, leaving the direct generation of timestamps as uncharted territory. To fill this gap, we introduce the first direct model capable of producing automatic subtitles, entirely eliminating any dependence on intermediate transcripts also for timestamp prediction. Experimental results, backed by manual evaluation, showcase our solution's new state-of-the-art performance across multiple language pairs and diverse conditions.

SBAAM! Eliminating Transcript Dependency in Automatic Subtitling

Tuning language models for dialogue generation has been a prevalent paradigm for building capable dialogue agents. Yet, traditional tuning narrowly views dialogue generation as resembling other language generation tasks, ignoring the role disparities between two speakers and the multi-round interactive process that dialogues ought to be. Such a manner often leads to unsatisfactory chat consistency for the built agent. In this work, we emphasize the interactive, communicative nature of dialogue and argue that it is more feasible to model the speaker roles of agent and user separately, enabling the agent to adhere to its role consistently. With this in mind, we propose an efficient Multi-round Interactive Dialogue Tuning (Midi-Tuning) framework. It models the agent and user individually with two adapters built upon large language models. The adapters make use of respective utterances round by round in alternating order and they are tuned via a round-level memory caching mechanism. Extensive experiments demonstrate that, our framework performs superior to traditional fine-tuning and harbors the tremendous potential for improving dialogue consistency.

Instruct Once, Chat Consistently in Multiple Rounds: An Efficient Tuning Framework for Dialogue

We consider two popular approaches to Knowledge
Graph Completion (KGC): textual models
that rely on textual entity descriptions, and
structure-based models that exploit the connectivity
structure of the Knowledge Graph
(KG). Preliminary experiments show that these
approaches have complementary strengths:
structure-based models perform exceptionally
well when the gold answer is easily reachable
from the query head in the KG, while textual
models exploit descriptions to give good
performance even when the gold answer is
not easily reachable. In response, we propose
DynaSemble, a novel method for learning
query-dependent ensemble weights to combine
these approaches by using the distributions of
scores assigned by the models in the ensemble
to all candidate entities. DynaSemble achieves
state-of-the-art results on three standard KGC
datasets, with up to 6.8 pt MRR and 8.3 pt
Hits@1 gains over the best baseline model for
the WN18RR dataset.

DynaSemble: Dynamic Ensembling of Textual and Structure-Based Models for Knowledge Graph Completion

Human gaze data provide cognitive information that reflect human language comprehension and has been effectively integrated into a variety of natural language processing (NLP) tasks, demonstrating improved performance over corresponding plain text-based models. In this work, we propose to integrate a gaze module into pre-trained language models (LMs) at the fine-tuning stage to improve their capabilities to learn representations that are grounded in human language processing. This is done by extending the conventional purely text-based fine-tuning objective with an auxiliary loss to exploit cognitive signals. The gaze module is only included during training, retaining compatibility with existing pre-trained LM-based pipelines. We evaluate the proposed approach using two distinct pre-trained LMs on the GLUE benchmark and observe that the proposed model improves performance compared to both standard fine-tuning and traditional text augmentation baselines.

Fine-Tuning Pre-Trained Language Models with Gaze Supervision

Incremental models that process sentences one token at a time will sometimes encounter points where more than one interpretation is possible. Causal models are forced to output one interpretation and continue, whereas models that can revise may edit their previous output as the ambiguity is resolved. In this work, we look at how restart-incremental Transformers build and update internal states, in an effort to shed light on what processes cause revisions not viable in autoregressive models. We propose an interpretable way to analyse the incremental states, showing that their sequential structure encodes information on the garden path effect and its resolution. Our method brings insights on various bidirectional encoders for contextualised meaning representation and dependency parsing, contributing to show their advantage over causal models when it comes to revisions.

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