Lecture image placeholder

Premium content

Access to this content requires a subscription. You must be a premium user to view this content.

Monthly subscription - $9.99Pay per view - $4.99Access through your institutionLogin with Underline account
Need help?
Contact us
Lecture placeholder background
VIDEO DOI: https://doi.org/10.48448/7kmn-ts46

poster

ACL 2024

August 13, 2024

Bangkok, Thailand

Rethinking Task-Oriented Dialogue Systems: From Complex Modularity to Zero-Shot Autonomous Agent

keywords:

instruction-following language model

zero-shot autonomous tod agent

task-oriented dialogue system

Task-oriented dialogue (TOD) systems are predominantly designed to be composed of several functional modules (e.g. dialogue state tracker, dialogue policy, natural language generation) whether they are pipeline or end-to-end architectures. However, this modular design not only heavily relies on massive fully-annotated data, but also suffers from many intrinsic drawbacks, such as serious error accumulation, poor generalization ability, high customization cost, and low fault tolerance rate. In this paper, we rethink the architecture of the task-oriented dialogue systems and propose a novel fully zero-shot autonomous TOD agent, named AutoTOD, where all the delicate modules in traditional TOD systems are deprecated and all it needs is a general-purpose instruction-following language model (e.g. GPT-4). AutoTOD only leverages a simple instruction schema consisting of the description of tasks and external APIs, and can autonomously decide what to do at each dialogue turn, including asking for information, calling APIs, summarizing API results, and correcting previous mistakes. Moreover, we propose a simulation-based evaluation framework to better validate the abilities of TOD models in real-life scenarios. Extensive experiments conducted on the MultiWOZ and SGD datasets show the superior task completion ability and flexible language skills of AutoTOD.

Downloads

SlidesTranscript English (automatic)

Next from ACL 2024

Hypergraph based Understanding for Document Semantic Entity Recognition
poster

Hypergraph based Understanding for Document Semantic Entity Recognition

ACL 2024

+2Zuchao Li
Qiwei Li and 4 other authors

13 August 2024

Stay up to date with the latest Underline news!

Select topic of interest (you can select more than one)

PRESENTATIONS

  • All Lectures
  • For Librarians
  • Resource Center
  • Free Trial
Underline Science, Inc.
1216 Broadway, 2nd Floor, New York, NY 10001, USA

© 2023 Underline - All rights reserved